apport information
** Tags added: apport-collected
** Description changed:
I recently upgraded from 18.04 to 20.04. The sound worked without
problems before upgrade, but now I don'get any sound at all from the
speakers or the headphone jack.
This seems similar to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860697 (although
that bug is reported as resolved). I tried adding model=generic
dmic_detect=0 to my alsa-base.conf, as reported in that ticket, but it
did not help.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.8
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Sat Nov 28 18:36:36 2020
InstallationDate: Installed on 2018-07-27 (855 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to focal on 2020-11-24 (4 days ago)
dmi.bios.date: 10/13/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET75W (1.50 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KGCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN23ET75W(1.50):bd10/13/2020:svnLENOVO:pn20KGCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KGCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KGCTO1WW
dmi.product.sku: LENOVO_MT_20KG_BU_Think_FM_ThinkPad X1 Carbon 6th
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.13
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: misha 2223 F pulseaudio
+ /dev/snd/pcmC0D0p: misha 2223 F...m pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 20.04
+ HibernationDevice: resume=UUID=85cedc6b-f3ef-4152-a471-35fa0ee621a1
+ InstallationDate: Installed on 2018-07-27 (859 days ago)
+ InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
+ MachineType: LENOVO 20KGCTO1WW
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=7d9c3e7d-d2d0-45a2-a598-2ee37d17a0fa ro
resume=UUID=85cedc6b-f3ef-4152-a471-35fa0ee621a1 quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-54-generic N/A
+ linux-backports-modules-5.4.0-54-generic N/A
+ linux-firmware1.187.4
+ Tags: focal
+ Uname: Linux 5.4.0-54-generic x86_64
+ UpgradeStatus: Upgraded to focal on 2020-11-24 (7 days ago)
+ UserGroups: adm audio cdrom dip docker lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/13/2020
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N23ET75W (1.50 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20KGCTO1WW
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40709 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias:
dmi:bvnLENOVO:bvrN23ET75W(1.50):bd10/13/2020:svnLENOVO:pn20KGCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KGCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
+ dmi.product.family: ThinkPad X1 Carbon 6th
+ dmi.product.name: 20KGCTO1WW
+ dmi.product.sku: LENOVO_MT_20KG_BU_Think_FM_ThinkPad X1 Carbon 6th
+ dmi.product.version: ThinkPad X1 Carbon 6th
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1906101/+attachment/5440172/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1906101
Title:
no sound via speakers or headphone port on Carbon X1 6th
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