apport information
** Tags added: apport-collected
** Description changed:
My Dell XPS 13 9360 has experienced in the past week three kernel
crashes related to ath10k_pci. I was using my laptop and no particular
network activity was taking place: ssh connections in one case, web
browsing in another, email sync in the third. The symptom is the network
stops working. When I try from Network Manager to set wireless off, the
system starts to go nuts. Trying to reboot leads to a deadlock with the
message:
Virtual device wlp58s0 asks to queue packet!
going on and on and the only way out is through the power button cycle.
At the reboot, the wireless network is turned off. The kernel reports a
WARNING, and I am attaching it.
OS is
LSB Version:
core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Ubuntu
Description: Ubuntu 20.04.1 LTS
Release: 20.04
Codename: focal
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.13
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistributionChannelDescriptor:
+ # This is a distribution channel descriptor
+ # For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
+ canonical-oem-somerville-xenial-amd64-20160624-2
+ DistroRelease: Ubuntu 20.04
+ HibernationDevice: RESUME=UUID=78036de6-f421-45db-96fa-2cb1f579cfd5
+ InstallationDate: Installed on 2016-10-29 (1496 days ago)
+ InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
20160624-10:47
+ MachineType: Dell Inc. XPS 13 9360
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic
root=UUID=45391f5c-b192-4a4e-95b1-68cc8390ca8b ro pci=noaer quiet splash
vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: XDG_RUNTIME_DIR
(/run/user/1001) is not owned by us (uid 0), but by uid 1001! (This could e.g.
happen if you try to connect to a non-root PulseAudio as a root user, over the
native protocol. Don't do that.)
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-56-generic N/A
+ linux-backports-modules-5.4.0-56-generic N/A
+ linux-firmware1.187.4
+ Tags: focal
+ Uname: Linux 5.4.0-56-generic x86_64
+ UpgradeStatus: Upgraded to focal on 2020-05-11 (206 days ago)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 07/13/2020
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 2.14.2
+ dmi.board.name: 05JK94
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias:
dmi:bvnDellInc.:bvr2.14.2:bd07/13/2020:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05JK94:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 13 9360
+ dmi.product.sku: 075B
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1906817/+attachment/5440934/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1906817
Title:
kernel crash with ath10k_pci
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