[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-11 Thread Daniel van Vugt
All of those bullet points are related :)

** Package changed: gdm3 (Ubuntu) => gnome-shell (Ubuntu)

** Summary changed:

- unable to login to desktop manager after suspend
+ Gnome Shell freezes for 2 minutes on unlock when mobile phone is connected 
(log shows gvfsd PTP errors)

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  Gnome Shell freezes for 2 minutes on unlock when mobile phone is
  connected (log shows gvfsd PTP errors)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-11 Thread Matthew Hudson
Hi Daniel - unplugging the phone has proven to resolve the problem.

I have had to use the laptop to charge the phone on my trip hence this
never showing up as an issue before - I have set show-mounts to false
also and will see if this fixes it with the phone connected... or are
the two situations not related??

Cheers :)

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-10 Thread Daniel van Vugt
Thanks for the logs.

The first thing I suspect is those PTP errors coming from gvfsd. They
might be triggered by having a phone or camera plugged into the
computer. And that might freeze the GUI if you have a shell extension
trying to access such mounts.

Please try:

* Unplugging your phone.

* Running this in a terminal (from bug 1909732):

  gsettings set org.gnome.shell.extensions.dash-to-dock show-mounts
false

* Disabling various extensions in the Extensions app.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi - another one, hopefully there is enough in these three files
(journal.txt) to isolate or direct towards what could be causing the
issue.

** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451396/+files/journal.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi Daniel - again 02:19 logged in - system back alive 02:21

** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451373/+files/journal.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
times above are actually 9:29 to 9:31 as you see in journal.txt (laptop
still on UK time, I am in Taiwan...!)

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi - journal.txt attached - I attempted to log in at 5:29 system came
back alive 5:31

Cheers

** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451200/+files/journal.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-07 Thread Daniel van Vugt
After the system comes back to life please immediately run:

  journalctl -b0 > journal.txt

and attach the file here.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-07 Thread Matthew Hudson
On this occurring today again I checked the crash log as recommended, no
new files had been created - however, the issue may not be crashing - I
entered my password and the system halts / freezes. I walked away and
after a few minutes the system logged back in again - so there is a huge
delay in logging in it seems. If I check htop during this time, there is
nothing standing out as utilising memory/CPU - any further advice?

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-04 Thread Daniel van Vugt
"everything freezes" sounds like something might have crashed, so please
try these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

** Changed in: gdm3 (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1909732] Re: unable to login to desktop manager after suspend

2020-12-31 Thread Matthew Hudson
result of journactl -b -l -k

** Attachment added: "report.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5448302/+files/report.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1909732

Title:
  unable to login to desktop manager after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs