Re: [Bug 1915026] Re: Souris inactive et écran figé
Bonjour, Quelle version prendre, generic ou autre? Merci. Le mer. 10 févr. 2021 à 03:20, Daniel van Vugt <1915...@bugs.launchpad.net> a écrit : > Thanks. This looks like the problem: > > févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] GPU HANG: > ecode 4:1:eee5fad6, in gnome-shell [2402] > févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] Resetting > chip for stopped heartbeat on rcs0 > févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] > gnome-shell[2402] context reset due to GPU hang > > Next please try a different kernel version like: > > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/ > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/ > > and tell us which versions have the bug. > > > > ** Summary changed: > > - Souris inactive et écran figé > + [i915] [Intel 965] Souris inactive et écran figé > > ** Summary changed: > > - [i915] [Intel 965] Souris inactive et écran figé > + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process > > ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1915026 > > Title: > [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Bug constaté lorsque firefox est ouvert. Une partie de l'écran > sautille, la souris est mobile mais ne contrôle plus rien, plus aucun > clic actif. Le clavier reste opérationnel et me permet d'ouvrir une > console pour fermer firefox. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-41-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Mon Feb 8 15:55:34 2021 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2] > (rev 02) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics > Controller [1043:81ea] > InstallationDate: Installed on 2021-02-06 (1 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: System manufacturer System Product Name > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=fr_FR.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic > root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/22/2007 > dmi.bios.release: 8.12 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 0510 > dmi.board.asset.tag: To Be Filled By O.E.M. > dmi.board.name: P5B-VM > dmi.board.vendor: ASUSTeK Computer INC. > dmi.board.version: Rev 1.xx > dmi.chassis.asset.tag: Asset-1234567890 > dmi.chassis.type: 3 > dmi.chassis.vendor: Chassis Manufacture > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: > dmi.product.family: To Be Filled By O.E.M. > dmi.product.name: System Product Name > dmi.product.sku: To Be Filled By O.E.M. > dmi.product.version: System Version > dmi.sys.vendor: System manufacturer > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ub
[Bug 1915026] Re: Souris inactive et écran figé
Thanks. This looks like the problem: févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] GPU HANG: ecode 4:1:eee5fad6, in gnome-shell [2402] févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] Resetting chip for stopped heartbeat on rcs0 févr. 09 16:16:03 ubuntu-20 kernel: i915 :00:02.0: [drm] gnome-shell[2402] context reset due to GPU hang Next please try a different kernel version like: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.96/ https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10.14/ and tell us which versions have the bug. ** Summary changed: - Souris inactive et écran figé + [i915] [Intel 965] Souris inactive et écran figé ** Summary changed: - [i915] [Intel 965] Souris inactive et écran figé + [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: [i915] [Intel 965] Kernel GPU hang affecting the gnome-shell process To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1915026/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1915026] Re: Souris inactive et écran figé
Bonjour, Voici le fichier demandé. Cordialement Le mar. 9 févr. 2021 à 03:45, Daniel van Vugt <1915...@bugs.launchpad.net> a écrit : > Thanks for the bug report. It appears gnome-shell has frozen or crashed > but Xorg is still working. > > Next time the problem happens, please: > > 1. Wait 10 seconds. > > 2. Reboot. > > 3. Open a Terminal and run: > >journalctl -b-1 > prevboot.txt > > 4. Attach the file 'prevboot.txt' here. > > Please also follow these steps to check for crashes: > > https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment > > ** Tags added: 5.8-gfx > > ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) > > ** Changed in: gnome-shell (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1915026 > > Title: > Souris inactive et écran figé > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Bug constaté lorsque firefox est ouvert. Une partie de l'écran > sautille, la souris est mobile mais ne contrôle plus rien, plus aucun > clic actif. Le clavier reste opérationnel et me permet d'ouvrir une > console pour fermer firefox. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-41-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Mon Feb 8 15:55:34 2021 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation 82G965 Integrated Graphics Controller [8086:29a2] > (rev 02) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. 82G965 Integrated Graphics > Controller [1043:81ea] > InstallationDate: Installed on 2021-02-06 (1 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: System manufacturer System Product Name > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=fr_FR.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic > root=UUID=7fc41ded-4d1e-43f9-924a-2e58d834e881 ro > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/22/2007 > dmi.bios.release: 8.12 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: 0510 > dmi.board.asset.tag: To Be Filled By O.E.M. > dmi.board.name: P5B-VM > dmi.board.vendor: ASUSTeK Computer INC. > dmi.board.version: Rev 1.xx > dmi.chassis.asset.tag: Asset-1234567890 > dmi.chassis.type: 3 > dmi.chassis.vendor: Chassis Manufacture > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvr0510:bd05/22/2007:br8.12:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: > dmi.product.family: To Be Filled By O.E.M. > dmi.product.name: System Product Name > dmi.product.sku: To Be Filled By O.E.M. > dmi.product.version: System Version > dmi.sys.vendor: System manufacturer > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1915026/+attachment/5461692/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: Souris inactive et écran figé To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1915026] Re: Souris inactive et écran figé
Thanks for the bug report. It appears gnome-shell has frozen or crashed but Xorg is still working. Next time the problem happens, please: 1. Wait 10 seconds. 2. Reboot. 3. Open a Terminal and run: journalctl -b-1 > prevboot.txt 4. Attach the file 'prevboot.txt' here. Please also follow these steps to check for crashes: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Tags added: 5.8-gfx ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915026 Title: Souris inactive et écran figé To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915026/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
