[Bug 1915181] Re: cups crashes with SIGABRT every other printing attempt
I'm also seeing this on a samsung printer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915181 Title: cups crashes with SIGABRT every other printing attempt To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1915181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1915181] Re: cups crashes with SIGABRT every other printing attempt
Looks like it may be a duplicate of https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1846334. The backtrace I got from the core dump locates the errorneous free() call in ippDelete as well. Plus it's also a samsung printer. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915181 Title: cups crashes with SIGABRT every other printing attempt To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1915181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1915181] Re: cups crashes with SIGABRT every other printing attempt
** Description changed: Using ubuntu 20.10, cups 2.3.3-3ubuntu1, with a networked Samsung C480 printer (was automatically detected and set up on installation of the system). Every other attempt to print fails with a varying message depending on the printing app (eg. on libreoffice write, "Cannot start printer"). Waiting a few minutes and retrying prints successfully. Looking at cups.service journal messages while attempting to print, it looks like the second printing attempt crashes cupsd cupsd[]: free(): invalid pointer systemd[1]: cups.service: Main process exited, code=dumped, status=6/ABRT systemd[1]: cups.service: Failed with result core-dump The service then proceeds to restart after a few seconds, and trying to print again succeeds. Trying to print once more thereafter triggers the issue again. - I could not find a trace of the coredump, and cuspd's error_log shows - nothing happening around the crash (it does show some - "org.freedesktop.ColorManager.AlreadyExists" error messages on restart, - but I figured this would be normal, I can see the same message on other - machines that have no printing issues). - - I would expect this kind of event to trigger an apport report, but there - is no apport popup when it happens. Maybe because it's not a user - process, not sure (this is not my usual setup, I've not been using - Ubuntu for years). + Cuspd's error_log shows nothing happening around the crash (it does show + some "org.freedesktop.ColorManager.AlreadyExists" error messages on + restart, but I figured this would be normal, I can see the same message + on other machines that have no printing issues). This is a pretty standard (and recent) ubuntu install, with not much customized; in particular no apport custom config was made, and nothing was configured on cups side or ubuntu print settings, everything is set up as it was autodetected on install. The same printer works flawlessly on a different computer using Arch and cups 2.3.3 as well (albeit without any ubuntu patches, obviously). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu50.5 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2021-01-28 (12 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) KernLog: Lpstat: - device for Samsung_C48x_Series_SEC842519933D78_: implicitclass://Samsung_C48x_Series_SEC842519933D78_/ + device for Samsung_C48x_Series_SEC842519933D78_: implicitclass://Samsung_C48x_Series_SEC842519933D78_/ MachineType: ASUSTeK COMPUTER INC. ZenBook UX434DA_UM433DA Package: cups 2.3.3-3ubuntu1 PackageArchitecture: amd64 Papersize: a4 PpdFiles: - Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd: Permission denied + Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash resume=/dev/mapper/vgubuntu-root resume_offset=6731776 ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=fr_FR.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=fr_FR.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash resume=/dev/mapper/vgubuntu-root resume_offset=6731776 ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18 RebootRequiredPkgs: linux-image-5.8.0-43-generic linux-base Tags: groovy Uname: Linux 5.8.0-41-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX434DA_UM433DA.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX434DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX434DA_UM433DA.302:bd09/05/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnZenBookUX434DA_UM433DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX434DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX434DA_UM433DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.
[Bug 1915181] Re: cups crashes with SIGABRT every other printing attempt
** Description changed: Using ubuntu 20.10, cups 2.3.3-3ubuntu1, with a networked Samsung C480 printer (was automatically detected and set up on installation of the system). Every other attempt to print fails with a varying message depending on the printing app (eg. on libreoffice write, "Cannot start printer"). Waiting a few minutes and retrying prints successfully. Looking at cups.service journal messages while attempting to print, it looks like the second printing attempt crashes cupsd cupsd[]: free(): invalid pointer systemd[1]: cups.service: Main process exited, code=dumped, status=6/ABRT systemd[1]: cups.service: Failed with result core-dump The service then proceeds to restart after a few seconds, and trying to print again succeeds. Trying to print once more thereafter triggers the issue again. I could not find a trace of the coredump, and cuspd's error_log shows nothing happening around the crash (it does show some "org.freedesktop.ColorManager.AlreadyExists" error messages on restart, but I figured this would be normal, I can see the same message on other machines that have no printing issues). I would expect this kind of event to trigger an apport report, but there is no apport popup when it happens. Maybe because it's not a user process, not sure (this is not my usual setup, I've not been using Ubuntu for years). This is a pretty standard (and recent) ubuntu install, with not much customized; in particular no apport custom config was made, and nothing was configured on cups side or ubuntu print settings, everything is set up as it was autodetected on install. The same printer works flawlessly on a different computer using Arch and cups 2.3.3 as well (albeit without any ubuntu patches, obviously). + + --- + + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu50.5 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.10 + InstallationDate: Installed on 2021-01-28 (12 days ago) + InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) + KernLog: + Lpstat: + device for Samsung_C48x_Series_SEC842519933D78_: implicitclass://Samsung_C48x_Series_SEC842519933D78_/ + MachineType: ASUSTeK COMPUTER INC. ZenBook UX434DA_UM433DA + Package: cups 2.3.3-3ubuntu1 + PackageArchitecture: amd64 + Papersize: a4 + PpdFiles: + Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Samsung_C48x_Series_SEC842519933D78_.ppd: Permission denied + ProcCmdline: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash resume=/dev/mapper/vgubuntu-root resume_offset=6731776 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash resume=/dev/mapper/vgubuntu-root resume_offset=6731776 + ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18 + RebootRequiredPkgs: linux-image-5.8.0-43-generic linux-base + Tags: groovy + Uname: Linux 5.8.0-41-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True + + dmi.bios.date: 09/05/2019 + dmi.bios.release: 5.14 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX434DA_UM433DA.302 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX434DA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX434DA_UM433DA.302:bd09/05/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnZenBookUX434DA_UM433DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX434DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: ZenBook + dmi.product.name: ZenBook UX434DA_UM433DA + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915181 Title: cups crashes with SIGABRT every other printing attempt To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1915181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1915181] Re: cups crashes with SIGABRT every other printing attempt
I managed to find a core dump for one of those crashes. ** Attachment added: "cupsd core dump" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1915181/+attachment/5462043/+files/_usr_sbin_cupsd.0.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1915181 Title: cups crashes with SIGABRT every other printing attempt To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1915181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
