[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2022-05-09 Thread Alex Sudakov
*** This bug is a duplicate of bug 1917178 ***
https://bugs.launchpad.net/bugs/1917178

I had a very similar problem:
whenever I clicked on a user at a login screen I had to type my password really 
quick in order for it not to be reset. Then sometimes login process stuck and I 
had to go into a text-based login prompt (ctrl+alt+f2) and then back to UI 
(ctrl+alt+f1) and this worked. Staying on the UI prompt didn't work.
After reading this thread I removed:
sudo apt purge --auto-remove fprintd libfprint-2-2

and I saw that option for fingerprint login disappeared from the user's 
settings menu.
I restarted my notebook and login screen worked without any issues.

I'm having HP EliteBook G8 and official Ubuntu notes at 
https://ubuntu.com/certified/202103-28761 
 say:
"Fingerprint reader and WWAN hardware are not supported on this device"

However, I experimented with it trying to check it after fresh
installation.

I hope these workarounds can help people struggling with the login as I did.
Also, if somebody wants any reports from me, I can try to install fprint 
libraries and reproduce it. Just let me know.

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-03-03 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1917178 ***
https://bugs.launchpad.net/bugs/1917178

Sorry, I was imagining a different error screen and couldn't see that
error message in the attached video. It's a bit blurry but I will assume
that's it...

Since there doesn't seem to be any crash there's no longer any reason to
keep this separate from bug 1917178.

** This bug has been marked a duplicate of bug 1917178
   As of today in hirsute no longer possible to use open-fprintd

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-03-03 Thread Daniel van Vugt
"Something went wrong please try again" means something crashed. And
different machines with different configurations will experience
different crashes. We need to know which crash you are experiencing.

If you're not interested in going through the crash reporting
instructions, that's OK - we can ignore the crashes and just focus on
bug 1917178 instead.

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-03-03 Thread Jonathan Kamens
I don't understand why you are asking me for a crash report. You don't
need a crash report to know what is going on here. I described to you
exactly what is going on and exactly how to reproduce the issue: gdm
fails in the way I described if libpam-fprintd isn't installed, and the
web of dependencies of packages in Hirsute allowed an upgrade to
uninstall fprintd-clients but did not require libpam-fprintd to be
installed in its place.

It appears that perhaps a dependency to libpam-fprintd was added to the
gdm3 package after I filed this issue, because I see that it has such a
dependency now, and I don't see how I could have done the update before
with that dependency in place without libpam-fprintd being installed
during the update.

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-03-03 Thread Daniel van Vugt
If you would like to keep this bug separate then please follow these
instructions to check for crashes:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

Otherwise we can just group this with bug 1917178.

** Changed in: gdm3 (Ubuntu)
   Status: New => Incomplete

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-02-27 Thread Chris Guiver
Possibly related to
https://bugs.launchpad.net/ubuntu/+source/fprintd/+bug/1917178

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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[Bug 1917175] Re: gdm login screen says "Something went wrong please try again" three times and sends me back to the login screen when I'm not typing anything

2021-02-27 Thread Jonathan Kamens
I figured out the problem. When I upgraded packages today, it
uninstalled fprintd-clients but did not install libpam-fprintd.
/etc/pam.d/gdm-fingerprint says that gdm is supposed to open
pam_fprintd.so, but it couldn't because it wasn't available any longer.

I have no understanding of the intricacies of all the package
dependencies that caused this broken situation to be allowed to occur. I
will, however, mention that previous to today's package upgrade, I had
open-fprintd installed, _not_ fprintd, because the fprintd that ships
with Ubuntu is incompatible with my fingerprint reader (Lenovo Thinkpad
X1 Carbon 6th gen). I don't know whether this is relevant to the problem
that occurred here.

To fix this, I had to uninstall open-fprintd (which means I can no
longer use my fingerprint reader) and install libpam-fprintd, which
pulled in the fprintd package along with it even though that's useless
to me since that fprintd doesn't work with my reader.

I am now unable to use open-fprintd because it conflicts with the
fprintd package but I can't uninstall fprintd because that will cause
libpam-fprintd to be uninstalled as well. But I'm going to open a
separate ticket about that, since that's a different issue from the fact
that today's upgrade made my system unusable as described above.

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Title:
  gdm login screen says "Something went wrong please try again" three
  times and sends me back to the login screen when I'm not typing
  anything

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