[Bug 1921643] Re: Thunderbolt docking station drops USB
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
Just to keep this alive, I'm running 5.13.1 and so far it seems to be working. I only used it for ~8 hours and so far I have not seen any Transfer event errors, nor any USB reset (I see a lot of other new errors, it even failed to boot with 5.13.1 at first, but those are irrelevant regarding this issue). I don't know if its going to be stable on the long term or not, as even with the 5.8 kernel it sometimes managed to work for 3+ days non stop without any issues (but most of the time crashed after 5-30 minutes). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
There are many fixes in 5.13-rc*, it may worth a try. If the issue persists, please raise the issue to linux- u...@vger.kernel.org -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
I tested with https://kernel.ubuntu.com/~kernel- ppa/mainline/v5.12/amd64/ for a few (5-6) hours (sorry I don't use desktop linux much at all now days), dmesg is still full of errors like these: [ 2852.594018] xhci_hcd :3c:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 1 comp_code 1 [ 2852.594051] xhci_hcd :3c:00.0: Looking for event-dma 0001ed2ad1d0 trb-start 0001ed2ad1e0 trb-end 0001ed2ad1e0 seg-start 0001ed2ad000 seg-end 0001ed2adff0 [ 2854.671891] usb 5-2.4.1: reset full-speed USB device number 8 using xhci_hcd So far it did not drop the usb controller, so that's good. 5-2.4.1 is a wireless receiver for my mouse, if I plug it in directly to the machine it does not throw this error, but in the dock this message occurs every few minutes. It was plugged into the same physical port when I used the previous kernel and this error message did not occur. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.12-rc7/amd64/ ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
apport information ** Tags added: apport-collected ** Description changed: My Lenovo Thunderbolt Dock Gen2 randomly drops the USB controller, resulting in no USB at all. It sometimes happens after a few seconds of being plugged in to the notebook, but sometimes it works for hours. The display connected to the dock stays active and working. I tried to blacklist the driver (r8152) for the usb3-ethernet controller, as suggested in a few forums, but it does not solve the issue. dmesg is full of the following messages: [ 1001.028336] xhci_hcd :08:00.0: WARN Event TRB for slot 11 ep 1 with no TDs queued? [ 1001.029304] xhci_hcd :08:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 1 comp_code 1 [ 1001.029324] xhci_hcd :08:00.0: Looking for event-dma 00087785b460 trb-start 00087785b540 trb-end 00087785b540 seg-start 00087785b000 seg-end 00087785bff0 I'm running ubuntu 20.10, but it also happened under 20.04. Everything is up to date as of writing this bugreport. The dock is running the latest firmware, but the issue was present with earlier version of the firmware too. I also tried both thunderbolt ports on the notebook (MSI Prestige 15), the issue happens on both. The dock works flawlessly under windows 10. + --- + ProblemType: Bug + AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.8.0-48-generic. + AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' + ApportVersion: 2.20.11-0ubuntu50.5 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: viktor 1021 F pulseaudio + /dev/snd/controlC0: viktor 1021 F pulseaudio + Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer' + Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer' + Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer' + Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer' + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.10 + InstallationDate: Installed on 2020-06-05 (306 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Micro-Star International Co., Ltd. Prestige 15 A10SC + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-48-generic root=UUID=d852534f-8d9d-4f1f-90c8-c7dadb006539 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.8.0-48.54-generic 5.8.18 + RelatedPackageVersions: + linux-restricted-modules-5.8.0-48-generic N/A + linux-backports-modules-5.8.0-48-generic N/A + linux-firmware1.190.3 + Tags: groovy + Uname: Linux 5.8.0-48-generic x86_64 + UpgradeStatus: Upgraded to groovy on 2021-03-11 (26 days ago) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/18/2019 + dmi.bios.release: 1.8 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: E16S3IMS.108 + dmi.board.asset.tag: Default string + dmi.board.name: MS-16S3 + dmi.board.vendor: Micro-Star International Co., Ltd. + dmi.board.version: REV:1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Micro-Star International Co., Ltd. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16S3IMS.108:bd11/18/2019:br1.8:svnMicro-StarInternationalCo.,Ltd.:pnPrestige15A10SC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16S3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A: + dmi.product.family: Prestige + dmi.product.name: Prestige 15 A10SC + dmi.product.sku: 16S3.1 + dmi.product.version: REV:1.0 + dmi.sys.vendor: Micro-Star International Co., Ltd. ** Attachment added: "AlsaDevices.txt" https://bugs.launchpad.net/bugs/1921643/+attachment/5485268/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
** Package changed: ubuntu => linux (Ubuntu) ** Tags added: focal groovy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1921643] Re: Thunderbolt docking station drops USB
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1921643/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1921643 Title: Thunderbolt docking station drops USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1921643/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
