[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
*** This bug is a duplicate of bug 1497593 *** https://bugs.launchpad.net/bugs/1497593 Thanks a lot for looking into this Daniel! I'll follow the duplicate. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931387 Title: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1931387/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
*** This bug is a duplicate of bug 1497593 *** https://bugs.launchpad.net/bugs/1497593 Thanks, I can see a clear crash from comment #7: Xwayland: ../nouveau/pushbuf.c:723: nouveau_pushbuf_data: Assertion `kref' failed. It's being tracked in bug 1497593. But it should not happen again now that you have installed the NVIDIA driver. ** This bug has been marked a duplicate of bug 1497593 [nouveau] Programs crash with SIGABRT in nouveau_pushbuf_data: Assertion `kref' failed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931387 Title: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1931387/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
* note: I installed the NVIDIA driver after the last crash, so apport- collect may have different data related to that, previously I was on nouveau. Everything else should be the same. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931387 Title: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1931387/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
Ran apport-collect 1931387 now. 1. sends but I see no ID, on https://errors.ubuntu.com/user/ID I see the relevant one: https://errors.ubuntu.com/oops/35d7be60-c90b-11eb- 9ab8-fa163e6cac46 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931387 Title: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1931387/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
apport information ** Tags added: apport-collected ** Description changed: Also submitted at: https://askubuntu.com/questions/1344736/ubuntu-ui- freezes-randomly-after-fresh-21-04-install-suspecting-wayland Let me know if there's any way to collect more useful information if there is ever a future crash, or a better place to report. I was running 20.10 previously with NVIDIA drivers, Then four days ago, I did a clean 21.04 install without installing the NVIDIA drivers, and since then the UI has frozen three times on my. I am unable to determine exactly what action triggered the freeze. The third time, I was just looking at a webpage, I wasn't even touching my mouse at that exact moment, and then it just froze. I am then unable to see anything move on the screen, including after Ctrl + Alt + Fn, the last image just stays fixed. The third time was also a bit different. A few seconds after freezing, it actually went down to a black terminal screen as during boot messages and then I was redirected to the login screen, as if I had been logged out. I was able to login, my programs were closed, so I was effectively logged out. Then two Apport windows showed up, and one of them contained several references to Xwayland. Under `/var/crash/_usr_bin_Xwayland.1000.crash` I see one of them: - `ProcCmdline: /usr/bin/Xwayland :0 -rootless -noreset -accessx -core -auth /run/user/1000/.mutter-Xwaylandauth.48ZQ40 -listen 4 -listen 5 -displayfd 6 -initfd 7 - `StackTraceAddressSignature` contained mentions of Xwayland and nouveau_dri.so: ``` StacktraceAddressSignature: /usr/bin/Xwayland:6:/usr/lib/x86_64-linux-gnu/libc-2.33.so+864:/usr/bin/Xwayland+13cb40:/usr/bin/Xwayland+14866f:/usr/bin/Xwayland+13b1a7:/usr/lib/x86_64-linux-gnu/libc-2.33.so+864:/usr/lib/x86_64-linux-gnu/libc-2.33.so+749:/usr/lib/x86_64-linux-gnu/libc-2.33.so+123d6:/usr/lib/x86_64-linux-gnu/libdrm_nouveau.so.2.0.0+25d7:/usr/lib/x86_64-linux-gnu/libdrm_nouveau.so.2.0.0+2537:/usr/lib/x86_64-linux-gnu/libdrm_nouveau.so.2.0.0+265f:/usr/lib/x86_64-linux-gnu/libdrm_nouveau.so.2.0.0+2a77:/usr/lib/x86_64-linux-gnu/libdrm_nouveau.so.2.0.0+31aa:/usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so+93b943:/usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so+93bc61:/usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so+17cc01 ``` I also checked and I am using Wayland (the default since 21.04 apparently): https://askubuntu.com/questions/904940/how-can-i-tell-if-i -am-running-wayland/1344287#1344287 Hardware: - Lenovo ThinkPad P51 - NVIDIA Quadro M1200 4GB GDDR5 GPU Just after the crash, dmesg contained the following possibly interesting lines: ``` [ 9556.450894] nouveau :01:00.0: gr: TRAP ch 3 [00ff8cf000 Xwayland[3831]] [ 9556.450907] nouveau :01:00.0: gr: GPC0/TPC2/MP trap: global 0004 [MULTIPLE_WARP_ERRORS] warp 3c000d [OOR_REG] [ 9556.454264] nouveau :01:00.0: gr: TRAP ch 3 [00ff8cf000 Xwayland[3831]] [ 9556.454283] nouveau :01:00.0: gr: GPC0/TPC0/MP trap: global 0004 [MULTIPLE_WARP_ERRORS] warp 3e000d [OOR_REG] [ 9556.466339] nouveau :01:00.0: gr: TRAP ch 3 [00ff8cf000 Xwayland[3831]] [ 9556.466351] nouveau :01:00.0: gr: GPC0/TPC3/MP trap: global 0004 [MULTIPLE_WARP_ERRORS] warp 3e000d [OOR_REG] [ 9698.230726] nouveau :01:00.0: Xwayland[3831]: failed to idle channel 5 [Xwayland[3831]] [ 9713.230743] nouveau :01:00.0: Xwayland[3831]: failed to idle channel 5 [Xwayland[3831]] [ 9713.231918] nouveau :01:00.0: fifo: fault 00 [READ] at 00056000 engine 07 [HOST0] client 06 [HUB/HOST] reason 02 [PTE] on channel 5 [00ff0d9000 Xwayland[3831]] [ 9713.231930] nouveau :01:00.0: fifo: channel 5: killed [ 9713.231932] nouveau :01:00.0: fifo: runlist 0: scheduled for recovery [ 9713.231939] nouveau :01:00.0: fifo: engine 5: scheduled for recovery [ 9713.231943] nouveau :01:00.0: Xwayland[3831]: channel 5 killed! [ 9717.642691] nouveau :01:00.0: fifo: SCHED_ERROR 0a [CTXSW_TIMEOUT] [ 9717.642702] nouveau :01:00.0: fifo: runlist 0: scheduled for recovery [ 9717.642709] nouveau :01:00.0: fifo: channel 3: killed [ 9717.642714] nouveau :01:00.0: fifo: engine 0: scheduled for recovery [ 9717.643113] nouveau :01:00.0: Xwayland[3831]: channel 3 killed! [ 9719.351714] apport-gtk[119654]: segfault at 18 ip 7f337637d194 sp 7ffd95094dc0 error 4 in libgtk-3.so.0.2404.21[7f3376274000+385000] [ 9719.351721] Code: c4 08 5b 5d c3 90 f3 0f 1e fa 48 8b 7f 10 48 85 ff 74 0b e9 ce c6 ff ff 66 0f 1f 44 00 00 48 83 ec 08 48 89 d7 e8 0c 36 17 00 <48> 8b 40 18 48 8b 78 10 e8 ef 03 09 00 48 83 c4 08 48 89 c7 e9 a3 [ 9744.187533] rfkill: input handler enabled [ 9745.940823] rfkill: input handler disabled [ 9775.737572] rfkill: input handler enabled [ 9777.953055] rfkill: input handler disabled ``` Related: - - https://askubuntu.com/questi
[Bug 1931387] Re: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland
Thanks for the bug report. Please run this command to send us additional system info: apport-collect 1931387 Please also follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Tags added: hirsute nouveau ** Package changed: wayland (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1931387 Title: Ubuntu UI screen image freezes randomly during usage after fresh 21.04 install, suspecting Wayland To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1931387/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
