Re: [Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
We'll work to release a hotfix with the landed PR asap. On Tue, Jul 27, 2021 at 4:15 AM Pieter Houwen <1936...@bugs.launchpad.net> wrote: > > When can we expect this to hit production? I just updated my WSL today > and I stumbled across this error but I can see from the PR that it is > already merged. > > Should I do anything to fix this or do I need to just wait? > > -- > You received this bug notification because you are subscribed to ubuntu- > advantage-tools in Ubuntu. > https://bugs.launchpad.net/bugs/1936833 > > Title: > package ubuntu-advantage-tools 27.2.1~21.10.1 failed to > install/upgrade: installed ubuntu-advantage-tools package post- > installation script subprocess returned error exit status 1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: postinst fails when cloud-init is installed but never ran To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
When can we expect this to hit production? I just updated my WSL today and I stumbled across this error but I can see from the PR that it is already merged. Should I do anything to fix this or do I need to just wait? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
** Description changed: This happens when upgrading to Ubuntu 21.10. This is the full error: Setting up ubuntu-advantage-tools (27.2.1~21.10.1) ... ERROR: File not found '/run/cloud-init/instance-data.json'. Provide a path to instance data json file using --instance-data dpkg: error processing package ubuntu-advantage-tools (--configure): installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1dpkg: dependency problems prevent configuration of ubuntu-minimal: ubuntu-minimal depends on ubuntu-advantage-tools; however: Package ubuntu-advantage-tools is not configured yet. ProblemType: Package DistroRelease: Ubuntu 21.10 Package: ubuntu-advantage-tools 27.2.1~21.10.1 Uname: Linux 5.4.72-microsoft-standard-WSL2 x86_64 ApportVersion: 2.20.11-0ubuntu67 Architecture: amd64 CasperMD5CheckResult: unknown Date: Mon Jul 19 14:32:11 2021 DuplicateSignature: - package:ubuntu-advantage-tools:27.2.1~21.10.1 - Installing new version of config file /etc/ubuntu-advantage/uaclient.conf ... - ERROR: File not found '/run/cloud-init/instance-data.json'. Provide a path to instance data json file using --instance-data - dpkg: error processing package ubuntu-advantage-tools (--configure): - installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1 + package:ubuntu-advantage-tools:27.2.1~21.10.1 + Installing new version of config file /etc/ubuntu-advantage/uaclient.conf ... + ERROR: File not found '/run/cloud-init/instance-data.json'. Provide a path to instance data json file using --instance-data + dpkg: error processing package ubuntu-advantage-tools (--configure): + installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1 ErrorMessage: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1 Python3Details: /usr/bin/python3.9, Python 3.9.6, python3-minimal, 3.9.4-1 PythonDetails: N/A RebootRequiredPkgs: libc6 RelatedPackageVersions: - dpkg 1.20.9ubuntu2 - apt 2.3.6 + dpkg 1.20.9ubuntu2 + apt 2.3.6 SourcePackage: ubuntu-advantage-tools Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1 UpgradeStatus: Upgraded to impish on 2021-07-19 (0 days ago) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
Could you upload the fix to impish pretty please? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
We have landed #1743 which should fix this issue ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
** Attachment added: "/var/ubuntu-advantage.log" https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+attachment/5512464/+files/ubuntu-advantage.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
** Attachment added: "This was generated through cloud-init collect-logs, as requested." https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+attachment/5512463/+files/cloud-init.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
Here's a PR https://github.com/canonical/ubuntu-advantage- client/pull/1743 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
You can reproduce this by running "schroot -c impish-amd64 -u root -d /" and then within the chroot, run "apt-get install -y ubuntu-advantage- tools cloud-init". The problem is this bit of the postinst: if command -v "cloud-id" > /dev/null ; then cloud_id=$(cloud-id) fi In this situation, cloud-id is present but errors. One option would be to change this to: cloud_id=$(cloud-id 2>/dev/null || true) Or another would be to make the call to cloud-id conditional on the existence of /run/cloud-init/instance-data.json. Either way this is currently blocking my efforts to work on a minimal layer for the live server ISO so it qualifies as pretty annoying :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
I'm marking this bug as "Incomplete" status at the moment at the top of the page. When you have a chance to respond with any additional information about the failed instance, please mark this bug status back to 'New' so we get eyes on it quickly. Thanks again! ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
Since this appears to be a WSL-based solution, it would be helpful to have the following attached to this bug: Run `cloud-init collect-logs` on the system and attach the cloud-init.tar.gz to this bug Attach /var/log/ubuntu-advantage.log We can then try to determine the general state of cloud-init and if this was a race condition on WSL ubuntu images. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
Thanks for the bug report! ubuntu-advantage-tools tries to run `cloud-id` if the command is present during postinst to find a certain edge case and notify the user. It looks like cloud-id was available, but instance-data.json was missing, so cloud-id failed. I believe this would occur if cloud-init is installed on this system but never ran. If you are able to get cloud- init to run and then try to upgrade ubuntu-advantage-tools again, I suspect it will work. Regardless, ubuntu-advantage-tools should probably be able to handle this situation without failing. ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Triaged ** Changed in: ubuntu-advantage-tools (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936833] Re: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post-installation script subprocess returned error exit status 1
** Tags removed: need-duplicate-check -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936833 Title: package ubuntu-advantage-tools 27.2.1~21.10.1 failed to install/upgrade: installed ubuntu-advantage-tools package post- installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1936833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
