[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
After removing the directory you suggest and reboot the problem seems disappeared. Note: in the meantime kernel has changed to 5.15.0-17 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Done. now after reboot starting gnome-software i see 'automatic update paused' and if i click on 'find out more' i have a box saying 'the current network is metered...' and i'm unable to correct with sudo systemctl restart packagekit or sudo systemctl restart NetworkManager.service or sudo nmcli networking off sudo nmcli networking on or going to settings and setting and resetting the option 'metered connection' in both wifi and network but this should be solved by NM 1.34.0. while Jammy has NM 1.32.12 https://gitlab.gnome.org/GNOME/gnome-software/-/issues/996 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
@corradoventu Try this in terminal sudo mkdir /etc/systemd/system/packagekit.service.d sudo gedit /etc/systemd/system/packagekit.service.d/override.conf And paste this to file [Unit] Wants=network-online.target After=network-online.target -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
corrado@corrado-n4-jj-1107:~$ cat /etc/systemd/system/packagekit. cat: /etc/systemd/system/packagekit.: No such file or directory corrado@corrado-n4-jj-1107:~$ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
file does not exist also with the correct name without dot corrado@corrado-n4-jj-1107:~$ cat /etc/systemd/system/packagekit cat: /etc/systemd/system/packagekit: No such file or directory corrado@corrado-n4-jj-1107:~$ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Workaround: add the following lines to /etc/systemd/system/packagekit.service.d/override.conf [Unit] Wants=network-online.target After=network-online.target -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
As gnome-software uses packagekit, then it seems likely that the cause of this is the same as in: https://bugs.launchpad.net/plasma- discover/+bug/1945030 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Confirmimg comment #9 @glx for Ubuntu software testing Ubuntu Impish just installed from Ubuntu 21.10 "Impish Indri" - Beta amd64 (20210924) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
the issue could also be due to bug #1943189 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
This bug has been reported on the Ubuntu ISO testing tracker. A list of all reports related to this bug can be found here: http://iso.qa.ubuntu.com/qatracker/reports/bugs/1936893 ** Tags added: iso-testing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Confirmimg comment #9 @glx Testing Ubuntu Impish daily ISO 28-08-2021 Also receiving this error while attempting to install software - The error is: "Unable to install: Internet access required but wasn't available' I then entered `sudo systemctl restart packagekit` and then was able to install software. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
works for me after I do `sudo systemctl restart packagekit` -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
** Changed in: snap-store-desktop Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Confirming with snap version of the store. Version: 3.38.0-64-g23c4c77 ** Also affects: snap-store-desktop Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/snap-store-desktop/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Problem seems random... ** Attachment added: "Screenshot from 2021-07-27 12-13-00.png" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+attachment/5514017/+files/Screenshot%20from%202021-07-27%2012-13-00.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
apport information ** Tags added: apport-collected ** Description changed: Started gnome-software, click on 'Updates' gnome-software says: 'Unable to download updates: Internet access required but wasn't available' while I'm connected via wifi. see nmcli output and attached screenshot. corrado@corrado-n4-ii-0718:~$ nmcli connection show NAMEUUID TYPE DEVICE corado 62241493-d859-4bcd-9843-7f158233130b wifi wlp2s0 Wired connection 1 72d727fa-2f49-3b54-a39f-2a059e6948c7 ethernet -- corrado@corrado-n4-ii-0718:~$ nmcli -f connection.metered connection show 62241493-d859-4bcd-9843-7f158233130b connection.metered: unknown corrado@corrado-n4-ii-0718:~$ busctl get-property org.freedesktop.NetworkManager /org/freedesktop/NetworkManager org.freedesktop.NetworkManager Metered u 3 corrado@corrado-n4-ii-0718:~$ The problem was different: https://gitlab.gnome.org/GNOME/gnome-software/-/issues/996 before today updates: Start-Date: 2021-07-20 06:35:15 Commandline: apt upgrade Requested-By: corrado (1000) Install: gir1.2-clutter-gst-3.0:amd64 (3.0.27-2, automatic), gir1.2-gtkclutter-1.0:amd64 (1.8.4-4, automatic) Upgrade: ubuntu-drivers-common:amd64 (1:0.8.9.1, 1:0.9.1.2), gnome-shell-extension-desktop-icons-ng:amd64 (0.18.0-0ubuntu2, 0.18.0-0ubuntu3), netplan.io:amd64 (0.102-0ubuntu4, 0.102-0ubuntu6), libnetplan0:amd64 (0.102-0ubuntu4, 0.102-0ubuntu6), libnspr4:amd64 (2:4.29-1, 2:4.32-1) End-Date: 2021-07-20 06:35:20 ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: gnome-software 3.38.1-1 ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21 Uname: Linux 5.11.0-20-generic x86_64 ApportVersion: 2.20.11-0ubuntu67 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Jul 20 07:36:06 2021 InstallationDate: Installed on 2021-07-18 (1 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210718) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-snap3.38.1-1 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu67 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 21.10 + InstallationDate: Installed on 2021-07-18 (8 days ago) + InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210718) + InstalledPlugins: + gnome-software-plugin-flatpak N/A + gnome-software-plugin-snap3.38.1-1 + Package: gnome-software 3.38.1-1 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21 + Tags: wayland-session impish + Uname: Linux 5.11.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo whoopsie + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1936893/+attachment/5513995/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-software (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1936893] Re: Gnome-software says internet access not available while i'm connected
Problem solved, see: https://gitlab.gnome.org/GNOME/gnome- software/-/issues/996 ** Bug watch added: gitlab.gnome.org/GNOME/gnome-software/-/issues #996 https://gitlab.gnome.org/GNOME/gnome-software/-/issues/996 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1936893 Title: Gnome-software says internet access not available while i'm connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1936893/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
