[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-05-20 Thread Paul White
For me the issue is now fixed with snapd 2.55.3 and the latest update of
firefox to version 100.0.2-1.

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  libreoffice help doesn't open in firefox (404 error on
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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-17 Thread Rob Grune
Here is the output when I press F1 in LO 7.3.2.2, Ubuntu 22.04, ...


window.location.href =
"file:///usr/share/libreoffice/help/index.html?Target=swriter/SW_HID_EDIT_WIN&Language=en-
GB&System=UNIX&Version=7.3";Help Page
Redirection

Definitely a bug.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-15 Thread Jeremy Bicha
Chris, yes, the snapd update isn't in Jammy currently. The correct
command to check what version of snapd you are running is

snap info snapd

I think you'll need to restart once snapd is updated to get the fix.

It's correct for this bug to be Fix Released because there is nothing
left to do on the LibreOffice side. The snapd update should be released
soon (I don't have an exact schedule for it.)

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-15 Thread Chris Guiver
This is still occurring on Lubuntu jammy 2020-04-13
(daily live; starting libreoffice & seeking help)

snapd package is according to `apt-cache policy snapd`

Installed: 2.55.3+22.04

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-06 Thread Rico Tzschichholz
This still requires a snapd 2.55.3 release. See
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210/comments/14

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-05 Thread Chris Guiver
A quick test using package

guiverc@d960-ubu2:/de2900$   apt-cache policy libreoffice
libreoffice:
  Installed: (none)
  Candidate: 1:7.3.2-0ubuntu1
  Version table:
 1:7.3.2-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu jammy/universe amd64 Packages

and I'm getting a firefox tab opening with page being

---
File not found

Firefox can’t find the file at
/usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex&Language=en-
US&System=UNIX&Version=7.3.

Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
---

this is an installed system (rebooted this morning), I'll wait and re-
test when we have a daily ISO available with this package to confirm if
it occurs there, or with a fresh install.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-05 Thread Launchpad Bug Tracker
This bug was fixed in the package libreoffice - 1:7.3.2-0ubuntu1

---
libreoffice (1:7.3.2-0ubuntu1) jammy; urgency=medium

  * New upstream release
  * Use XDG_DOWNLOAD_DIR as location for temporary file for offline help
(LP: #1951210)

 -- Rico Tzschichholz   Mon, 04 Apr 2022 12:28:12
+0200

** Changed in: libreoffice (Ubuntu Jammy)
   Status: Fix Committed => Fix Released

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-05 Thread Rico Tzschichholz
** Changed in: libreoffice (Ubuntu Jammy)
   Status: Triaged => Fix Committed

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-04-04 Thread Rico Tzschichholz
** Changed in: libreoffice (Ubuntu Jammy)
 Assignee: (unassigned) => Rico Tzschichholz (ricotz)

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-30 Thread Brian Murray
** Also affects: libreoffice (Ubuntu Jammy)
   Importance: Medium
   Status: Triaged

** Changed in: libreoffice (Ubuntu Jammy)
Milestone: None => ubuntu-22.04

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-30 Thread Adolfo Jayme
** Changed in: libreoffice (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-28 Thread Olivier Tilloy
Submitted https://github.com/snapcore/snapd/pull/11588 to update the
system-packages-doc interface.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-28 Thread Olivier Tilloy
Right, specifically this:

« Packages must not require the existence of any files in
/usr/share/doc/ in order to function. Any files that are used or read by
programs but are also useful as stand alone documentation should be
installed elsewhere, such as under /usr/share/package/, and then
included via symbolic links in /usr/share/doc/package. »

I guess that leaves us with proposing an update to the snapd system-
packages-doc interface, to allow read access to the host's
/usr/share/libreoffice/help.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-28 Thread Rico Tzschichholz
Installing those files to /usr/share/doc would oppose the Debian policy
12.3 - https://www.debian.org/doc/debian-policy/ch-docs.html#additional-
documentation

Adding symlinks in /usr/share/doc/libreoffice/* back to
/usr/share/libreoffice/* would be allowed.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-28 Thread Olivier Tilloy
Right, snaps aren't allowed read-access to the host's filesystem in
general but for a few exceptions. One of them is /usr/share/doc, so I'm
wondering whether we could have libreoffice install its HTML
documentation there (e.g. /usr/share/doc/libreoffice/help/), and symlink
/usr/share/libreoffice/help to it.

This would require patching getHelpRootURL().

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-26 Thread Rico Tzschichholz
@osomon So putting the temporary file in XDG_DOWNLOAD_DIR works, but is
not enough yet, since the firefox snap can't even read the real target.
See "xdg-open /usr/share/libreoffice/help/index.html"

A patched version of libreoffice can be found at
https://launchpad.net/~libreoffice/+archive/ubuntu/libreoffice-
prereleases/+packages?field.series_filter=jammy

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-22 Thread Olivier Tilloy
I just verified that indeed xdg-open (in fact gio that is invoked by
xdg-open) is tripped by URLs with parameters.

This would require patching impl_showOfflineHelp() to write the
temporary file to some place strictly confined snaps such as firefox can
see, e.g. XDG_DOWNLOAD_DIR. Not exactly a clean solution, but better
than failing to display the help altogether.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-22 Thread Olivier Tilloy
This issue still exists. The cause of the problem is that libreoffice
generates a temporary HTML page somewhere under the system-wide /tmp,
which contains a bit of javascript that redirects to
file:///usr/share/libreoffice/help/index.html. But the firefox snap,
being strictly confined, cannot see files under /tmp.

And apparently the reason for this convoluted solution is that xdg-open
doesn't support URL parameters with file:// URLs
(https://github.com/LibreOffice/core/blob/8cdfd9edce38447a3ab7660a0d534982bd9e69b1/sfx2/source/appl/sfxhelp.cxx#L942).

** Changed in: libreoffice (Ubuntu)
   Importance: Undecided => Medium

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-22 Thread Jeremy Bicha
** Tags added: snap

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-01 Thread Chris Guiver
Alas I've not been very thorough in recording which LibreOffice app I've
opened in prior comments (it's usually one or two randomly I open), but
I booted an QA-test install done earlier today on

- dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd
5000/6000/7350/8350)

NOTE:  Install was an "install using existing partition" type; ie. no
format of partition; so additional packages installed (manually
installed) get re-installed etc, and user configs or anything that
existed in $HOME isn't touched.  This install was a 21.04 system prior
to it's EOL where it became a jammy install (I forget what it was
pre-21.04, but parts of my $HOME will be many cycles ago).

Either way - LibreOffice apps (math & draw I think I used) and
LibreOffice - HELP - LibreOffice.Help did NOT show on error on either
tried app; unlike the FRESH INSTALL

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2022-03-01 Thread Chris Guiver
Fresh install of Lubuntu jammy on
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)


Post install and using the fresh lubuntu system, opening LibreOffice - HELP - 
Libreoffice.Help

gets `firefox` opened &

FILE NOT FOUND - file://tmp/lu23267w8nw8.tmp/NewHelp1.htmp

** Tags added: impish

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2021-12-03 Thread Edward
Installed the Firefox snap package, while leaving the Lubuntu
21.10-provided Firefox .deb package installed.

Launched LibreOffice Writer to see what the Help function did.

*It launched a Thunderbird compose window.*

Firefox snap package was then removed. The Thunderbird installation is
the snap package.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2021-11-17 Thread Chris Guiver
** Description changed:

  Ubuntu jammy live QA-test on
  - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 
5000/6000/7350/8350)
  
  Opened LibreOffice Writer as random apps in QA-test.
  Hit F1 to call help, and all I get is an error
  
  URL:  file:///tmp/lu417531j7po.tmp/NewHelp0.html
  
  ---
  File not found
  
  Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.
  
  Check the file name for capitalization or other typing errors.
  Check to see if the file was moved, renamed or deleted.
  ---
  
  Firefox opens as a snap; but it isn't accessing the data from
  LibreOffice.
+ 
+ Reported first at https://forum.snapcraft.io/t/firefox-snap-breaks-
+ libreoffice-deb/27537
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1
  ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
  Uname: Linux 5.13.0-19-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu73
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.465+canary3.3
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov 17 04:46:33 2021
  LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (2026)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=C.UTF-8
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2021-11-17 Thread Edward
Issue also occurs in 21.10 release, using Lubuntu.

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2021-11-17 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: libreoffice (Ubuntu)
   Status: New => Confirmed

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Title:
  libreoffice help doesn't open in firefox (404 error on
  file:///tmp/lu417531j7po.tmp/NewHelp0.html)

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[Bug 1951210] Re: libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

2021-11-16 Thread Chris Guiver
** Summary changed:

- libreoffice help doesn't open firefox (404 error on 
file:///tmp/lu417531j7po.tmp/NewHelp0.html)
+ libreoffice help doesn't open in firefox (404 error on 
file:///tmp/lu417531j7po.tmp/NewHelp0.html)

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https://bugs.launchpad.net/bugs/1951210

Title:
  libreoffice help doesn't open in firefox (404 error on
  file:///tmp/lu417531j7po.tmp/NewHelp0.html)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210/+subscriptions


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