[Bug 1956461] Re: Creative HD720p webcam doesn't work
Interestingly, I looked deeper and even before I wrote the comment above, the patch had already been added to the 5.10 and 5.15 stable trees. It seems that for some reason it wasn't added to the 5.4 tree. Weird...I wonder if it doesn't cleanly apply or something. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Technically this fix hasn't actually landed in an official kernel yet. Right now they are in the part of the cycle where they release weekly release candidate builds of 5.17. This fix first showed up in v5.17-rc3. I would expect v5.17-rc6 to be released today, and the final 5.17 to be released in (early?) March. I'm not an expert at Ubuntu's release processes, but I went through a similar wait on a different bug fix. Here is my understanding of the process of this fix getting into Ubuntu's 5.4 kernel: The patch was CC'd to linux-stable. I would expect it to be accepted as a stable patch, because it fixes a regression. It doesn't appear to have been accepted yet. Once it is accepted as a stable patch, it should show up in this tree: https://git.kernel.org/pub/scm/linux/kernel/git/stable/linux.git/log/?h=linux-5.4.y Then, a new 5.4.x stable mainline kernel will be released containing it. Sometime after that, Ubuntu should automatically pick up the patch into their kernel. I'm not sure if there's a way to speed up the process to get them to cherry-pick just this fix sooner. It is a seriously annoying regression! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Can anyone tell me how come the patch is not integrated with the mainline kernel yet? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Thank you very much for the workaround! Without it, the bug is still present here, too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
After installing kernel 5.0.4.100 the bud is still there - is the bad news. The good one is that trick from macg3 still works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Well, I tied the juju form Doug Brown (macg3) and it works. Thanks a lot! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Same here, I confirm the workaround worked for me, kernel 5.4.0-99-generic #112-Ubuntu Thanks macg3! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Thanks to macg3, the workaround you suggested works for me on kernel 5.4.0-99.112. There is one correction. The name of the audio driver is snd_usb_audio and not snd-usb-audio. So in my case after a fresh boot the webcam did not work, and after executing: sudo modprobe -r snd_usb_audio sudo modprobe -r uvcvideo sudo modprobe uvcvideo sudo modprobe snd_usb_audio It started to work OK. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Thank You macg3, I'll try this solution when I'll have time to experiment. If it works in my case i will make you know. Thank you again :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
I believe this bug was caused by this commit in the kernel: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/sound/usb/quirks- table.h?id=48827e1d6af58f219e89c7ec08dccbca28c7694e A patch to fix the issue was committed to the kernel 11 days ago: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/sound/usb/quirks- table.h?id=4ee02e20893d2f9e951c7888f2284fa608ddaa35 It appears that the problem is that after the buggy original patch, the snd-usb-audio module takes over the entire webcam and prevents the uvcvideo driver from accessing it. No idea how long it will take Ubuntu to bring this patch into their kernels. In the meantime, I'm assuming you could work around it by doing something like this (with the webcam plugged in) to force the uvcvideo driver to load first: sudo modprobe -r snd-usb-audio sudo modprobe -r uvcvideo sudo modprobe uvcvideo sudo modprobe snd-usb-audio -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
I've just tried 5.4.0-99.112 it still doesn't work (I mean the camera [lsusb: Bus 002 Device 005: ID 041e:4095 Creative Technology, Ltd Live! Cam Sync HD [VF0770]). I will not report the bug again. Nothing happens. I roll back to 5.4.0-91 I can't find any hardware problem so the onlu solution is to roll back and then buy another webcam. I'm not a programmer and I can't fix it by myself. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
@bonej079 I've tried every kernel from the 5.4 line and can confirm that Creative Live! Cam Sync HD (VF0770) doesn't work on any of them after 5.4.0-91. Once I run the system using 5.4.0-91 it works like a charm so no hardware failure for sure. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
I use Ubuntu 20.04. Latest kernel with working webcam is still 5.4.0-91 for me. Just tried the new 5.4.0-97.110 and webcam is not working as in all other kernel versions after 5.4.0-91. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
@Piotr: Maybe provide 'sudo lshw'. I have one machine with the same issue for this cam, another without the issue. Perhaps there's a common piece of HW causing this. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
I've tried everything I could but camera still doesn't work with the new kernel. Perhaps it is some hardware failure :( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Thank you bonej079 for your answer. I've installed the kernel from Mint's update and nothing have changed with my camera - does mean it still doesn't work. If in your case it works thus mean I need to look for a solution. If I find any I will make know it over here -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Hi @orsei, Yes, it is working now. However, the version reported in Mint's update history is is 5.4.0.97.101. Full /proc/version Linux version 5.4.0-97-generic (buildd@lcy02-amd64-032) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #110-Ubuntu SMP Thu Jan 13 18:22:13 UTC 2022 and the camera is the HD720p as in this particular bug. Hope this helps. JB -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
I have tested two of such cams each on two different machines using the same kernel. On one machine the cams worked, on the other not. What information is needed for further analysis? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
@bonej079. I have installed it and I have reported bug again. Are you sure that with 5.4.097 110 it worked?Perhaps you have different type of the camera? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Works on Linux Mint 20.3 (Una) 5.4.0-97-generic #110-Ubuntu. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
No, it doesn't. I just tried. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
Does it work with 5.4.0-97.110 kernel? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
This affects me as well, kernel 5.4.0-96 atm. When I plug in the camera and run dmesg | egrep 'usb|uvc|video|cam|Cam': [23785.501888] usb 1-4: new high-speed USB device number 12 using xhci_hcd [23785.745623] usb 1-4: New USB device found, idVendor=041e, idProduct=4095, bcdDevice=20.20 [23785.745625] usb 1-4: New USB device strings: Mfr=3, Product=1, SerialNumber=2 [23785.745627] usb 1-4: Product: Live! Cam Sync HD VF0770 [23785.745628] usb 1-4: Manufacturer: Creative Technology Ltd. [23785.745629] usb 1-4: SerialNumber: 2015012638825 [23785.754877] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.361794] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.362795] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.364790] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.365776] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) The camera mic works fine but the camera is not detected as a video device. The integrated latpop camera works fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1956461] Re: Creative HD720p webcam doesn't work
** Summary changed: - webcam doesn't work + Creative HD720p webcam doesn't work -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
