[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
In case the information is of any use: Fedora 35 installed without issue with the same BIOS settings. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
apport information ** Tags added: apport-collected impish ubiquity-21.10.10 ubuntu ** Description changed: - Although I can boot the live version of both Ubuntu 20.04 LTS and 21.10, - installation fails on both. As soon as I click "Continue" on the - "Updates and other software" section, the mouse pointer turns into a - progress spinner but nothing seems to happen. When I open a terminal and - run "dmesg", the last thing listed is "Fixing recursive fault but reboot - is needed!". Rebooting and trying again, I get the same issue. + Although I can boot the live version of both Ubuntu 20.04 LTS and 21.10, installation fails on both. As soon as I click "Continue" on the "Updates and other software" section, the mouse pointer turns into a progress spinner but nothing seems to happen. When I open a terminal and run "dmesg", the last thing listed is "Fixing recursive fault but reboot is needed!". Rebooting and trying again, I get the same issue. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu70 + Architecture: amd64 + CasperMD5CheckResult: pass + CasperVersion: 1.465 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 21.10 + InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash --- + LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) + NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair + Package: ubiquity 21.10.10 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 + Tags: impish ubiquity-21.10.10 ubuntu + Uname: Linux 5.13.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Casper.txt" https://bugs.launchpad.net/bugs/1963769/+attachment/5576185/+files/Casper.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1963769 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
** Package changed: ubuntu => ubiquity (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Please also ensure that you include the release and flavour of Ubuntu that you are using. You've provided too few details; highlighting an installer issue, but no specifics as to which installer you're talking about; no clues as to product (20.04, 20.04.1, 20.04.2, 20.04.3, 20.04.4, Server ISO thus `subiquity` installer, Desktop ISO thus `ubiquity` etc). The package needs to be changed to reflect ISO used & thus installer that failed, then apport-collect executed. ie. apport-collect 1963769 executed once using installation media on the same box, but only after package is changed to reflect installer package used (no details provided due to missing ISO detail) When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. Thank you! ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1963769/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250
I've attached the dmesg output, sans the error. ** Attachment added: "x250_dmesg.txt" https://bugs.launchpad.net/ubuntu/+bug/1963769/+attachment/5566135/+files/x250_dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1963769 Title: Installer fails on Lenovo ThinkPad X250 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1963769/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
