[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Launchpad has imported 12 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1752414. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2022-01-27T20:39:18+00:00 neo wrote: User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0 Steps to reproduce: open PDF in Firefox under Linux Ubuntu 18.04 via website https://web.archive.org/web/2001104216/http://www.lungusa.org/air/pdf/pm01_rep.pdf https://web.archive.org/web/2001104402/http://www.lungusa.org/air/pdf/ozone01_rep.pdf Actual results: poor fonts are being displayed Expected results: should have included "original" fonts by default? this could be achieved after going to about:config (in adress bar) setting "browser.display.use_document_fonts" to "0" instead of "1" should be default behaviour, or am i wrong? Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/0 On 2022-01-27T21:17:28+00:00 Release-mgmt-account-bot wrote: The [Bugbug](https://github.com/mozilla/bugbug/) bot thinks this bug should belong to the 'Firefox::PDF Viewer' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/1 On 2022-01-27T21:20:29+00:00 Mcastelluccio wrote: Pretty sure there is already a bug around about this. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/2 On 2022-01-28T13:36:42+00:00 Ada-cristea wrote: Thanks for reporting! I tried to reproduce this issue using Firefox 91.5.1esr and Beta 97 on Ubuntu 20.04, but unfortunately I didn’t manage to recreate the situation. Upon changing the setting "browser.display.use_document_fonts" to "0" instead of "1" though, using Firefox 91.5.1esr, I refreshed the web pages and the pages were blank. Can you please mention the Firefox version you're using? And can you also attach a screenshot of the occurring issue? Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/3 On 2022-01-31T11:04:26+00:00 Mcastelluccio wrote: (In reply to Marco Castelluccio [:marco] from comment #2) > Pretty sure there is already a bug around about this. There's actually bug 1563678, but it seems to be the opposite. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/4 On 2022-01-31T13:11:14+00:00 neo wrote: Hello, i made some screenshot, please see the difference (in readability) with setting "0" (user-set) https://ibb.co/d7PnX0f https://ibb.co/0pNdLxL https://ibb.co/SQKxVLk with setting "1" (standard, firefox 91.5 esr, 64bit, ubuntu 18.04 LTS) https://ibb.co/z7617DY https://ibb.co/FVnZZDQ https://ibb.co/NKkMmVw Thanks. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/5 On 2022-02-01T14:51:40+00:00 Ada-cristea wrote: Thank you for the reply! I will mark this issue as NEW since I managed to reproduce it on Ubuntu 18.04 using Firefox 91.5.1esr, Firefox 96 and Nightly 98.0a1. The issue was not reproducible on Ubuntu 20.04 though. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/6 On 2022-02-01T15:16:16+00:00 Release-mgmt-account-bot wrote: Change the status for beta to have the same as nightly and release. For more information, please visit [auto_nag documentation](https://wiki.mozilla.org/Release_Management/autonag#missing_beta_status.py). Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/7 On 2022-02-17T18:00:50+00:00 neo wrote: can confirm that this issue occurs on several other sites aswell, basically alot of PDF i opened "randomly" were affected, glad that this issue is no more present in Ubuntu 20.04. thanks very much for your time & help. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/8 On 2022-05-02T14:08:27+00:00 neo wrote: it seems this issue is back on Ubuntu 22.04, see here, starting page 6 http://harvardmuslimalumni.org/sites/default/files/HUMA%20IF%20C
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
** Bug watch added: Mozilla Bugzilla #1752414 https://bugzilla.mozilla.org/show_bug.cgi?id=1752414 ** Changed in: firefox Status: Invalid => Unknown ** Changed in: firefox Remote watch: Mozilla Bugzilla #1767925 => Mozilla Bugzilla #1752414 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
** Tags added: jammy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
One of the upstream reports mentions having a similar issue with the deb until installing gsfonts, unsure if that's a valid hint on what the env difference could be though -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
** Changed in: firefox Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Update: this problem does not occur with firefox-trunk (version 101.0a1), which is installed via apt. I strongly suspect it is a problem with the snap packaging of firefox. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
In the firefox terminal, I see only ATTENTION: default value of option mesa_glthread overridden by environment. (repeated twice) In the journalctl terminal I see May 06 14:48:47 courtandspark rtkit-daemon[1851]: Supervising 2 threads of 2 processes of 1 users. repeated many times -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Launchpad has imported 2 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1767925. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2022-05-05T08:36:01+00:00 Rahul-siddharthan wrote: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:99.0) Gecko/20100101 Firefox/99.0 Steps to reproduce: My setup is Firefox 99.0.1 snap on Ubuntu 22.04 Jammy. I filed an Ubuntu bug but they said the firefox snap is from upstream and sent me here. I opened http://www.wormbook.org/chapters/www_intromethodscellbiology/intromethodscellbiology.pdf and the fonts are wrong and spacing is ugly. Over on reddit people suggested disabling use document fonts (browser.display.use_document_fonts=0) and that fixed it; but for html pages it uses the wrong fonts then. Also on reddit, someone said reproducible in a Ubuntu VM; someone else said, not reproducible on Linux Mint, which is based on Ubuntu but doesn't use snaps. Actual results: Ugly fonts. Results in first image here https://www.reddit.com/r/firefox/comments/uhz6d1/continued_messedup_font_rendering_in_firefox_pdf/ Expected results: Beautiful fonts. Second image here https://www.reddit.com/r/firefox/comments/uhz6d1/continued_messedup_font_rendering_in_firefox_pdf/ Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/2 On 2022-05-06T04:38:06+00:00 Rahul-siddharthan wrote: Update: the bug remains in firefox 100. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/comments/5 ** Changed in: firefox Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Thanks for reporting the issue upstream. Could you check if firefox prints any warning when showing the document, if started from a cmdline? could you do $ journalctl -f display the pdf, and copy here any warning that could be displayed in the log? ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=1767925 Importance: Unknown Status: Unknown ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Changed in: firefox (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Thank you for changing the "invalid" status. Here is the upstream bug report https://bugzilla.mozilla.org/show_bug.cgi?id=1767925 Since it is not seen by mint users I am guessing it is an issue with snap. I just updated to firefox 100 (ubuntu snap), the bug remains. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Thank you for changing the "invalid" status. Here is the upstream bug report https://bugzilla.mozilla.org/show_bug.cgi?id=1767925 Since it is not seen by mint users I am guessing it is an issue with snap. ** Bug watch added: Mozilla Bugzilla #1767925 https://bugzilla.mozilla.org/show_bug.cgi?id=1767925 ** Changed in: firefox (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Thank you for taking the time to report this bug and help make Ubuntu better. Firefox is provided by a snap published by Mozilla, and they may not be aware of this issue. Please contact them via https://support.mozilla.org/kb/file-bug-report-or-feature-request- mozilla and link the bug report here so it can be further tracked, then re-mark the bug as new. Thank you! ** Changed in: firefox (Ubuntu) Status: Invalid => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1971608] Re: Firefox PDF font rendering is often messed up
Thank you for taking the time to report this bug and make Ubuntu better. Firefox is provided by a snap published by Mozilla, and bugs for the snap are not tracked here. Contact them via https://support.mozilla.org/kb/file-bug-report-or-feature-request- mozilla for help. ** Changed in: firefox (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1971608 Title: Firefox PDF font rendering is often messed up To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1971608/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs