[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
** Attachment added: "video_2022-05-10_10-35-26.mp4"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1972151/+attachment/5588166/+files/video_2022-05-10_10-35-26.mp4

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
** Attachment added: "video_2022-05-10_10-35-26.mp4"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1972151/+attachment/5588164/+files/video_2022-05-10_10-35-26.mp4

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
** Attachment added: "video_2022-05-10_10-35-26.mp4"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1972151/+attachment/5588165/+files/video_2022-05-10_10-35-26.mp4

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
Yes it's not related to unlocking at all and I believe it happens only if there 
is external monitor connected.
And sometimes it opens in full screen mode.

** Attachment added: "xrandr.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1972151/+attachment/5588163/+files/xrandr.txt

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Daniel van Vugt
I just realized there's no dot next to the Files icon. So the window is
either untracked or it might be tracked on a different monitor/dock.

Please run:

  xrandr > xrandr.txt

and attach the resulting text file here.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Daniel van Vugt
Thanks. That shows the most recent gnome-shell crash was 8 days ago so
that's probably not the issue. Let's forget about crashes...

Are you sure the problem isn't caused by locking the screen or the
screensaver?

** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #2258
   https://gitlab.gnome.org/GNOME/mutter/-/issues/2258

** Also affects: mutter via
   https://gitlab.gnome.org/GNOME/mutter/-/issues/2258
   Importance: Unknown
   Status: Unknown

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
https://errors.ubuntu.com/user/2b93ad219b48c9b97a7a077caec6d69c0c1775edbb7ed9adc197eb0f82ef67bad56000432096446e2a08ce86802994b7d7974a33972dece2b7b97ff663da8f05

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Daniel van Vugt
No problem. Please just share the link to the page here. I should be
able to access it.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
when I try to open the uploaded bug, I get:
"Sorry, you are not a member of a group that is allowed to see the data from 
error reports. Please fill out this form to request access."

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Daniel van Vugt
Please follow step 2 in comment #7.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-10 Thread Islam
I have no extensions installed manually.

It happens whenever opening the file dialog, but I noticed if there is
no external display connected to the laptop, it didn't happen so far.

I ran ubuntu-bug against the file but the URL doesn't work, returning
"Error reports sent from this system", so I'm unable to get the bug ID.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Daniel van Vugt
The log in comment #5 says that gnome-shell has crashed in the past. In
a Xorg session you might not notice when that happens but app windows
might then go under the dock when the dock and shell restarts.

Please:

1. Look in /var/crash for crash files and if found run:

ubuntu-bug YOURFILE.crash

   Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Daniel van Vugt
I think we will need a more specific example. Under what conditions does
the window go under the dock/panel? What are the steps to reproduce it?

Please also try disabling any gnome-shell extensions you may have added
and also run:

  cd ~/.local/share/gnome-shell
  rm -rf extensions

and log in again.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Islam
It can happen also after normal boot, not related to resuming or
unlocking.

** Attachment added: "log"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1972151/+attachment/5588086/+files/log

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Daniel van Vugt
Is it after suspend/resume/unlocking the screen? (bug 1961508)

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Islam
BTW this is not only in gedit, also in other apps.

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[Bug 1972151] Re: File dialog not displayed within screen range

2022-05-09 Thread Sebastien Bacher
Thank you for your bug report. Could you do 'journalctl -b 0 > log' next
time you get the issue and attach the file to the report?

** Package changed: gedit (Ubuntu) => gnome-shell (Ubuntu)

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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