[Bug 1975884] Re: Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04 jammy)

2022-06-02 Thread Feenics Dev
I've been seeing the same behaviour since installing 22.04.

What information can I provide to help diagnose?

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Title:
  Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04
  jammy)

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[Bug 1975884] Re: Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04 jammy)

2022-05-28 Thread Vivek Gani
Just noticed the screenlock freeze again, worked fine most of yesterday
(mostly only had firefox open), then later installed GSConnect extension
(was essential for getting an errand done) and had sublimetext open
(around 15 workspaces open). See
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976163 for
associated info.

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Title:
  Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04
  jammy)

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[Bug 1975884] Re: Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04 jammy)

2022-05-27 Thread Vivek Gani
Got it, thanks. I haven't tried to 'remove all' unsupported extensions
per your instructions yet, but did disable all non-system extensions via
the 'Extensions Manager' app and still noticed the issue (without
logging in again). Will now try removing all per your instructions,
logging in again/rebooting and see.

EDIT: haven't logged out or rebooted yet, but noticing a slight (not as
much) delay still. Could be associated with having a large number of
apps/browser tabs open.

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Title:
  Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04
  jammy)

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[Bug 1975884] Re: Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04 jammy)

2022-05-26 Thread Daniel van Vugt
Thanks for the bug report. I can see from the attached files that you
have a lot of unsupported extensions enabled and at least some of them
are buggy according to the log messages.

The first thing to try is always to REMOVE ALL unsupported extensions
and then log in again. Please run:

  cd ~/.local/share/gnome-shell
  rm -rf extensions
  gsettings set org.gnome.shell enabled-extensions "[]"
  gsettings set org.gnome.shell disabled-extensions "[]"

and then log in again.

If the freeze persists after that then next time it happens please:

  1. Wait 10 seconds.

  2. Reboot.

  3. Run:  journalctl -b-1 > prevboot.txt

  4. Attach the resulting text file here.


** Package changed: gnome-shell (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

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Title:
  Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04
  jammy)

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[Bug 1975884] Re: Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04 jammy)

2022-05-26 Thread Vivek Gani
** Description changed:

  As first mentioned in https://bugs.launchpad.net/ubuntu/+source/gnome-
  shell/+bug/1769981/comments/25 , I've been observing an issue when
  unlocking my computer (usually from a screen lock state, not
  hibernation/sleep) where after entering the first few characters of my
  password the screen freezes for 10-20 seconds before I can do any type
  of input (mouse, touch, keyboard).
  
  I've largely been noticing this since upgrading from Ubuntu 21.10 to
  22.04. It doesn't happen all the time, but often enough to file an issue
  for.
  
  So far I've tried:
  - Disabling the 'blur my shell' extension - still encountered the issue again 
eventually.
  - Looking for anything associated with this in /var/crash - couldn't find 
anything.
  - Looking for anything associated at errors.ubuntu.com for my id.
+ 
+ What I may eventually try:
+ - Seeing if this may depend on having too many browser tabs / apps open. 
Currently not in a position to do this.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gnome-shell 42.0-2ubuntu1
  ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
  Uname: Linux 5.15.0-33-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May 26 19:19:28 2022
  DisplayManager: gdm3
  InstallationDate: Installed on 2021-07-15 (315 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to jammy on 2022-05-02 (24 days ago)

** Description changed:

  As first mentioned in https://bugs.launchpad.net/ubuntu/+source/gnome-
  shell/+bug/1769981/comments/25 , I've been observing an issue when
  unlocking my computer (usually from a screen lock state, not
  hibernation/sleep) where after entering the first few characters of my
  password the screen freezes for 10-20 seconds before I can do any type
  of input (mouse, touch, keyboard).
+ 
+ I've also seen it happen when having touch / gesture input switch
+ between displaying the user name and the password field - where the
+ screen can get stuck in the animation in an interstitial state for a
+ number of seconds.
  
  I've largely been noticing this since upgrading from Ubuntu 21.10 to
  22.04. It doesn't happen all the time, but often enough to file an issue
  for.
  
  So far I've tried:
  - Disabling the 'blur my shell' extension - still encountered the issue again 
eventually.
  - Looking for anything associated with this in /var/crash - couldn't find 
anything.
  - Looking for anything associated at errors.ubuntu.com for my id.
  
  What I may eventually try:
  - Seeing if this may depend on having too many browser tabs / apps open. 
Currently not in a position to do this.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gnome-shell 42.0-2ubuntu1
  ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
  Uname: Linux 5.15.0-33-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May 26 19:19:28 2022
  DisplayManager: gdm3
  InstallationDate: Installed on 2021-07-15 (315 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  RelatedPackageVersions: mutter-common 42.0-3ubuntu2
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to jammy on 2022-05-02 (24 days ago)

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Title:
  Temporary screen freeze on gnome screen lock (wayland, ubuntu 22.04
  jammy)

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