[Bug 2057744] Re: Crash on new event dialog
Hi Ross, I tried to report a new bug as you suggested. I don't know why, but it looks like it is not uploaded in Launchpad. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
I think it would be best to run gramps so it crashes again. And then report a new bug with ubuntu-bug /var/crash/FILENAME.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Hi Igor, That last message was automatically generated. I am getting the same error trying to get a backtrace from the crash file locally on my system. Did you modify the file before uploading it? The error message is not helpful in finding the offending line in the file. You shouldn't worry about launchpad revealing private information. Launchpad removes this automatically these days (I think). You can check it later and mark the bug private if you like. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Thank you for your report! However, processing it in order to get sufficient information for the developers failed, since the report is ill-formed. Perhaps the report data got modified? Malformed problem report: Line '--- \n' does not contain a colon for separating the key from the value. Is this a proper .crash text file? If you encounter the crash again, please file a new report. Thank you for your understanding, and sorry for the inconvenience! ** Changed in: gramps (Ubuntu) Status: New => Confirmed ** Changed in: gramps (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Adding the dump from /var/crash. ** Attachment added: "Crash core dump" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5760671/+files/_usr_bin_gramps.1000.crash ** Changed in: gramps (Ubuntu) Status: Incomplete => Confirmed ** Changed in: gramps (Ubuntu) Status: Confirmed => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
I am really sorry to do this to you again igi, but I just tested gramps 5.1.5 in a fresh Ubuntu 22.04 installation and I cannot reproduce the problem. I created a new database, created a new person, then created a new event (a birth), and clicked OK. There was no crash. The WARNING you get is not an error (just a warning), and nothing to do with the crash. But you are clearly getting a crash, and a core dump has been created. We really need to see that dump. Can you look for the core dump file? There are further instructions here: https://help.ubuntu.com/community/ReportingBugs#Reporting_a_crash_when_no_message_shows_up_and_crash_files_created Do you see something in /var/crash? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
** Changed in: gramps (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Text printed in the terminal: :~$ gramps 2024-03-15 20:03:21.530: WARNING: dummydb.py: line 1420: database is closed Errore di segmentazione (core dump creato) ** Changed in: gramps (Ubuntu) Status: Incomplete => New ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5756089/+files/ProcEnviron.txt ** Attachment removed: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5756088/+files/ProcCpuinfoMinimal.txt ** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5756087/+files/Dependencies.txt ** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5755490/+files/Dependencies.txt ** Attachment removed: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5755491/+files/ProcCpuinfoMinimal.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5755492/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
apport information ** Description changed: Ubuntu 22-04 Steps: - open tree database - double click on a person - Click 'add event' icon - enter information in the dialog. - press 'ok' Pressing on ok, the app shortly hangs and then crashes. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gramps 5.1.5-1 ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78 Uname: Linux 6.1.0-1035-oem x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Mar 13 07:48:18 2024 InstallationDate: Installed on 2022-08-13 (577 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: gramps UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-08-13 (579 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) NonfreeKernelModules: nvidia_modeset nvidia Package: gramps 5.1.5-1 PackageArchitecture: all ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78 Tags: jammy Uname: Linux 6.1.0-1035-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm boinc cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.5 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-08-13 (580 days ago) + InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) + NonfreeKernelModules: nvidia_modeset nvidia + Package: gramps 5.1.5-1 + PackageArchitecture: all + ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78 + Tags: jammy + Uname: Linux 6.1.0-1035-oem x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm boinc cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/2057744/+attachment/5756284/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Unfortunately, the files you attached only tell us about your computer and software installed. There is no information about the crash. Perhaps you can run gramps from the terminal cause the crash, and copy any text printed in the terminal and try running apport-collect again? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
** Changed in: gramps (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
** Changed in: gramps (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
apport information ** Tags added: apport-collected ** Description changed: Ubuntu 22-04 Steps: - open tree database - double click on a person - Click 'add event' icon - enter information in the dialog. - press 'ok' Pressing on ok, the app shortly hangs and then crashes. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gramps 5.1.5-1 ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78 Uname: Linux 6.1.0-1035-oem x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Mar 13 07:48:18 2024 InstallationDate: Installed on 2022-08-13 (577 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: gramps UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.5 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-08-13 (579 days ago) + InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) + NonfreeKernelModules: nvidia_modeset nvidia + Package: gramps 5.1.5-1 + PackageArchitecture: all + ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78 + Tags: jammy + Uname: Linux 6.1.0-1035-oem x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm boinc cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/2057744/+attachment/5756087/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2057744] Re: Crash on new event dialog
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 2057744 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: gramps (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
