[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
Hi Chris,

As per this question:
https://answers.launchpad.net/ubuntu/+question/816003

I've done some more thorough testing. I have a lot of general Ethernet
instability with the Dell 5450/5550 laptops with Ubuntu 24.04 LTS. I
also just tried the latest mainline kernel 6.9.1-060901-generic with no
luck.

Thanks

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
Hi Chris,

Maybe this isn't fixed after all with 24.04 LTS. It just shows
differently.

Now I'll bring up the wired network with a static IP and just ping it
from my PC. It'll randomly stop pinging, I'll see a popup on Ubuntu
along the lines of "Connection Failed. Activation of network connection
failed." Then ping will stop working for a while. I'll see on Ubuntu
that the NIC was disabled and set to Automatic (DHCP) from Manual. If I
don't do anything, at some point it's brought back up somehow
automatically and ping resumes working again. It's very odd.

I'm thinking to test a newer main stream kernel but it's been a while
since I did that in Ubuntu.

Thanks

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
In addition to disabling the NIC randomly, it is also being changed from
Manual to Automatic (DHCP) with no user interaction.

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
Hi Chris,

I have a stable ping initially after reboot, however, sometime while
using Ubuntu, suddenly the Wired NIC is disabled. If I re-enable it then
it's fine again for a few minutes.

I think this is a separate issue though. I'll try searching online to
see why Ubuntu would randomly disable the NIC on me.

Thanks

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
Hi Chris,

I just tested Ubuntu 24.04 LTS and I can no longer replicate this issue.

I am not familiar with Launchpad bug Status so feel free to close this
bug as you see fit.

Thanks

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-21 Thread Devin
I asked the following question on the support site as you advised:
https://answers.launchpad.net/ubuntu/+question/816003

This is for Desktop.

I see that there's now a 24.04 LTS available at this site:
https://ubuntu.com/download/desktop

I'll download that and give it a try as well.

I believe this is a bug with the Linux kernel. Should I raise a bug with
kernel.org instead of launchpad.net?

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-19 Thread Chris Guiver
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-19 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

You've filed this bug against the Ubuntu-Release-Upgrader package, which
will upgrade a release from 22.04 to 23.10 (or 24.04 in the future), but
no logs or mention of problems with that are mentioned.

Ubuntu 22.04 LTS is a LTS release, thus has some kernel stack choices
(GA = 5.15, HWE = 6.5, OEM = ...) but no clues as to product (Server?
Desktop?) were provided, nor what install media was used (ie. kernel
stack defaults are unknown). Your description implies network issues,
where bug report is filed against the `do-release-upgrade` (or
equivalent) command without logs..

I suggest trying support first..  as your issue maybe more linked to the
linux kernel (or kernel modules) and not what you've filed the bug
against; but no details as to what you're running were actually provided
(release requires product & install media details to be known for LTS
releases with kernel stack choice).

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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[Bug 2066064] Re: Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor Lake CPU with 8086:550a NIC)

2024-05-17 Thread Devin
Test script to replicate the bug. Run from another computer connected to
the Dell Latitude 5450 or Dell Latitude 5550 over Ethernet. It also
requires that SSH be setup so that root can login with passwordless
login to the Dell laptops.

Note: It doesn't replicate 100% of the time with every reboot. The "try
up to 10 times" and "up to 60 ping requests" were chosen arbitrarily. I
would expect this test to run overnight without any dropped packets or
similarly to be able to ping overnight without any dropped packets.

There's no other network devices connected between the two computers.

** Attachment added: "test_reboot_connectivity.sh"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2066064/+attachment/5779443/+files/test_reboot_connectivity.sh

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Title:
  Dell Latitude 5450 and 5550 Ethernet dropped packets (Intel Meteor
  Lake CPU with 8086:550a NIC)

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