[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-07-02 Thread Frank Heimes
So the NFS problem that was reported in LP#2060217 is already addressed and is 
fixed in the Ubuntu Kernel 6.8.0-38.
But kernel 6.8.0-38 is not yet fully rolled out - it's currently in the 
"-proposed" pocket of the Ubuntu archive, but can already be tested and used.

However, the way to install from "-proposed" changed starting with
24.04, this is the 'new way':

$ sudo add-apt-repository -y "deb http://ports.ubuntu.com/ubuntu-ports/ 
$(lsb_release -sc)-proposed main universe"
$ sudo apt update
$ apt-cache policy linux-generic
linux-generic:
  Installed: 6.8.0-36.36
  Candidate: 6.8.0-36.36
  Version table:
 6.8.0-38.38 100
100 http://ports.ubuntu.com/ubuntu-ports noble-proposed/main s390x 
Packages
 *** 6.8.0-36.36 500
500 http://ports.ubuntu.com/ubuntu-ports noble-updates/main s390x 
Packages
500 http://ports.ubuntu.com/ubuntu-ports noble-security/main s390x 
Packages
100 /var/lib/dpkg/status
 6.8.0-31.31 500
500 http://ports.ubuntu.com/ubuntu-ports noble/main s390x Packages
$ sudo apt -t=noble-proposed install linux-generic   # will install 6.8.0-38 
from noble-proposed

Testing this kernel (with nfs enabled) would show if the fix for nfs in
LP#2060217 is also fixing the situation here.

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-24 Thread bugproxy
** Tags removed: targetmilestone-inin---
** Tags added: targetmilestone-inin2404

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-21 Thread Frank Heimes
Yes, sure the NFS issue is reported here:
https://bugs.launchpad.net/bugs/2060217

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-20 Thread Frank Heimes
Hello, first of all I'm glad reading that this is now solved for you.
I'm still wondering and a bit curious what this has initially caused in your 
environment...

Anyway, happy that the upgrade to the latest update levels has solved
this (and since this is recommended to do anyway, to have a supported
system, I think we are fine).

With that I'm closing this ticket.

Please feel free to open any new ticket in case this (or anything else)
happens to your system(s) in future.

** Changed in: sosreport (Ubuntu)
   Status: New => Invalid

** Changed in: linux (Ubuntu)
   Status: New => Fix Released

** Changed in: ubuntu-z-systems
   Status: New => Fix Released

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-07 Thread Frank Heimes
On top I've noticed that there are probably nfs shares active in your system 
(saw that in fstab).
There is an open issue with nfs.
Would you mind tearing down (and removing nfs) temporarily and for test reasons 
and run sosreport then again?

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-06 Thread Frank Heimes
Thanks for having reported this issue.

I tried to recreate this on the systems that I have at hand (which is a z13 in 
PS/SM mode and a LinuxONE 3 in DPM mode) and ran sosreport twice on both 
systems in an LPAR, with a default 24.04 install, and after  having 24.04 
upgraded to the latest level (incl. kernel) with:
sudo apt update && sudo apt full-upgrade # and reboot
and in none of the four cases sosreport crashed for me.
Would you please retry (like my colleagues above already mentioned) with the 
latest kernel (means after full-upgrade)? Even if I cannot recreate with the GA 
kernel on my system(s).

So I'm now trying to figure out differences between your setup and mine.

You sosreport package versions is the same than mine: sosreport (version
4.5.6)

Then I though that you may use a filesystem formatted other than ext4, which 
may cause issues, since the last line that you see seems to be:
"Starting 21/74 filesys [Running: block btrfs ebpf filesys]"
but the debuginfo tells you that you are also on ext4 (like me).

Looks like you system is a IBM z16 Model A01, Machine Type 3931 (that I
do not have at hand).

Is this really happening for you on an LPAR or in a zVM guest? (since
dbginfo also incl. zvm data)?

** Changed in: ubuntu-z-systems
 Assignee: (unassigned) => Skipper Bug Screeners (skipper-screen-team)

** Changed in: sosreport (Ubuntu)
 Assignee: Skipper Bug Screeners (skipper-screen-team) => (unassigned)

** Changed in: ubuntu-z-systems
   Importance: Undecided => High

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-06 Thread David Negreira
We would also like to look at the latest sosreport command that was run
before crashing, can you share the latest /tmp/sos. so that
we can inspect what is there?

Thank you.

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-06 Thread David Negreira
Hi,

Thank you for the report!

Do you mind testing and verify if you run into the same issue with the latest 
Ubuntu kernel?
It should be 6.8.0-35.35

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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[Bug 2068577] Re: [UBUNTU 24.04] Running sosreport causes the system to crash and produce a dump

2024-06-06 Thread Frank Heimes
** Package changed: linux (Ubuntu) => sosreport (Ubuntu)

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: ubuntu-z-systems
   Importance: Undecided
   Status: New

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Title:
  [UBUNTU 24.04] Running sosreport causes the system to crash and
  produce a dump

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