[Bug 209781] Re: Kubuntu Hardy: HP-Toolbox only works when used as root

[Marc Baas]

Update:

I just tested this on Hardy Gnome:

When starting hp-toolbox from a console this message is displayed:

HP Linux Imaging and Printing System (ver. 2.8.2)
HP Device Manager ver. 11.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

QSettings: failed to open file '/etc/qt3/qt_plugins_3.3rc'
error: Unable to communicate with device (code=12): 
hp:/usb/PSC_750?serial=HU193CT0C9WB
warning: Device not found
error: Unable to communicate with device (code=12): 
hp:/usb/PSC_750?serial=HU193CT0C9WB
warning: Device not found

When starting as root it works also perfectly.

Please fix this bug, since it looks to me like this way no one can use
hp-toolbox the way it is supposed to, being a regular user.

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Kubuntu Hardy: HP-Toolbox only works when used as root
https://bugs.launchpad.net/bugs/209781
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[Bug 209781] Re: Kubuntu Hardy: HP-Toolbox only works when used as root

[Marc Baas]

Can someone please look at this tool? It affects all HP all-in-one users
out there.

** Summary changed:

- Kubuntu Hardy: HP-Toolbox only works when used as root
+ Hardy: HP-Toolbox only works when used as root

** Description changed:

- Binary package hint: kdebase-kde4
+ Binary package hint: both in KDE and Gnome: hp-toolbox
  
  When starting HP-Toolbox it gives an error saying that:
  ERROR: Device not found. Please check the connection and power-on device, 
while the HP device is shown in the left column.
  
  The device is hooked up, powered on and fully functional.
  
  If one, however, launches hp-toolbox as root:
  sudo hp-toolbox
  
  The tool works properly and can communicate with the HP device without a
  problem.
  
  Clearly there is some sort of permission issue here that keeps the tool
  from communicating properly with the device when used in regular user
  mode.
  
  hp-toolbox version 2.8.2
  device manager version 11
  Kubuntu Hardy x86_64 completely updated

** Description changed:

- Binary package hint: both in KDE and Gnome: hp-toolbox
+ Binary package hint: Hardy both in KDE and Gnome: hp-toolbox
  
  When starting HP-Toolbox it gives an error saying that:
  ERROR: Device not found. Please check the connection and power-on device, 
while the HP device is shown in the left column.
  
  The device is hooked up, powered on and fully functional.
  
  If one, however, launches hp-toolbox as root:
  sudo hp-toolbox
  
  The tool works properly and can communicate with the HP device without a
  problem.
  
  Clearly there is some sort of permission issue here that keeps the tool
  from communicating properly with the device when used in regular user
  mode.
  
  hp-toolbox version 2.8.2
  device manager version 11
  Kubuntu Hardy x86_64 completely updated

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Hardy: HP-Toolbox only works when used as root
https://bugs.launchpad.net/bugs/209781
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[Bug 209781] Re: Kubuntu Hardy: HP-Toolbox only works when used as root

[Yuriy Kozlov]

** Changed in: hplip (Ubuntu)
Sourcepackagename: kdebase-kde4 = hplip

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Kubuntu Hardy: HP-Toolbox only works when used as root
https://bugs.launchpad.net/bugs/209781
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