[Bug 247811] Re: Applications menu content got erased
Thanks Chris - I agree that you should close it. Andy -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
Thanks Chris, I understand and agree with your assessment, and can see that in the normal scheme of things there would be a .old file. But evidently something chose to modify it itself and chose not to make a backup, and there's no obvious way to insulate against that. (unless we made these critical files object-orientated in some way so we could police access to them (so every update through the interface forced a backup to be made first)... rather like the registry or vpd of other OSs) Re Makoto... yes, I was hoping to find a .undo file.. but there wasn't one in this case, but your problem sounds more likely to be alacarte related. Thanks for the quick and detailed responses :) Andy -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
Makoto - you have a different problem. Your problem is that Alacarte appears to have corrupted your users local applications.menu file. The problem in this bug report is that some package appears to have corrupted the system-wide applications.menu file, which is a completely different issue. Alacarte doesn't even touch the system-wide menu configuration. If you still have the corrupt file, then you need to open a new bug report really. Without the corrupt file, there isn't much else that can be done. Andy - I'm not sure where to go from here really. There isn't really any chance of finding out what caused your problem, unless it happens again. If there is a particular package that is corrupting the applications.menu file, then a bug report needs to be opened against that package. In the meantime, I'm going to close this report for now, as this isn't a bug with gnome-main-menu, and I don't have a package I can assign this too. If you experience this problem again and have an idea which package is causing it, then you can re-open this bug report by adding that package as a task, by clicking on the 'Also affects distribution' link above (below the yellow bar). Once you have clicked this, make sure the 'Ubuntu' distribution is selected, then enter the appropriate source package name. In the meantime, I shall stay subscribed to this bug report, so it won't get lost. Thanks ** Changed in: gnome-main-menu (Ubuntu) Status: Incomplete = Invalid -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
I can confirm this bug. It happened to me for about 45 minutes, while I scrambled for a meaningful solution. I don't know many details, but I *believe* that I did use Alacarte to edit my menus. After it's all said and done, POOF, no more Applications. Anyway, here's the steps I took to solve it. 1) ls -al .config/menus/ 2) Look at the most recent applications.menu.undo-x 3) cp .config/menus/applications.menu applications.menu.backup (this will just back up the borked menu file to your home directory, just in case 4) cp .config/menus/applications.menu.undo-x .config/menus/applications.menu (copies the newest applications.menu.undo-x over to be your default menu) It should work after that, but that's the solution I found. -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
that sounds like a bug, then? (the extra /menu ... I realise this is very hard to track down... what I was thinking might be helpful, though, are things which would mitigate the disaster if it happens again... e.g. have the system make a backup of key files like applications.menu before it makes a change which substantially alters its size. Or ask the user before making drastic changes to vital files... after all, it's not likely that I'd want to erase my applications menu, so if it looks like it's about to happen, maybe check with me first? After all, it didn't actually uninstall all my applications, so there has been a disconnect in the process somewhere, where it removed all the icons from the menu but didn't touch the apps (thankfully!) I'm not sure how to get a single file out of a package.. but I'm sure google can tell me :) Thanks for the info. Files attached as requested ** Attachment added: dpkg.log http://launchpadlibrarian.net/16030676/dpkg.log -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
** Attachment added: term.log http://launchpadlibrarian.net/16030679/term.log -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
** Attachment added: /var/log/apt/term.log http://launchpadlibrarian.net/16030688/term.log -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
Your applications.menu file (which describes the structure of your menu) belongs to the package gnome-menus. If gnome-menus is updated and the new applications.menu is different to your old one, then Apt will ask you if you want to install the package maintainers version, or keep your existing version. It will also allow you to see the difference. This is true for any file described as a configuration file in the deb package. If you install the package maintainers version of the file, then a backup of your old file is automatically saved (with '-dpkg.old' appended on to the filename). The problems arise when another package makes changes to a configuration file in a preinst or postinst script. If that application messes the file up, then it is a bug in that particular package. However, the /etc/xdg/menus/applications.menu should never need to be modified by any package - ever! And I'm not aware of any package which actually modifies it. The problem with modifying it to add menu categories, is they will probably get lost during an upgrade of 'gnome- menus', as most people will install the package maintainers version of the file (which will restore the default menu structure). If the applications.menu is modified by any other package, then a bug report should probably be opened against that package, as it doesn't need to modify it. If a package needs to add additional categories to the Applications menu, then it should place a '.menu' file in the /etc/xdg/menus/applications.menu-merged folder. An example of this type of package is Wine, or Crossover Office. Both of these packages add a new category to the Applications menu. They both do this by placing their own '.menu' file in /etc/xdg/menus/applications .menu-merged/ I've had a look through your logs, and I can't find any suspect package that might modify your applications.menu. I'm really not sure what to do from here. -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
I was installing libdvdcss using these instructions... from here http://ubuntuforums.org/showthread.php?t=85097 wget http://ftp.yi.se/pub/software/videolan/libdvdcss/1.2.8/deb/libdvdcss2_1.2.8-1_i386.deb -c wget http://ftp.yi.se/pub/software/videolan/libdvdcss/1.2.8/deb/libdvdcss2-dev_1.2.8-1_i386.deb -c sudo dpkg -i *.deb at some point in this, it said it couldn't install raop-play, and stopped the installation. (this was probably because I had already installed raop-play previously) Then the Update Manager icon on the top right icon bar turned to a stop sign (white bar on red circle), so I clicked it, and it said a partial installation had happened, and would I like it to clean up. Said yes. Then it said would I like it to delete the things it had cleaned up... said yes (probably my big mistake, but seemed reasonable at the time!). It then chugged away for several minutes (was getting a bit suspicious). When it finally completed, Lotus Notes had been uninstalled (that had been installed somewhat manually), and the Applications menu just gave the few little white pixels in the left corner that happens when there's no applications menu. I have attached the ~/.config/menus/applications.menu and the /etc/xdg/applications.menu that I was left with after this. I read somewhere that deleting ~/.config/menus/applications.menu makes System-Preferences-Main Menu (alacarte) create a new one, so I tried that, but it did nothing.. ** Attachment added: ~/.config/menus/applications.menu http://launchpadlibrarian.net/16003969/applications.menu -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
** Attachment added: /etc/xdg/menus/applications.meu http://launchpadlibrarian.net/16003975/applications.menu -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
that was what cause the alacarte error I listed above. Copying in an applications.menu from a friend (also on Hardy) didn't help either (applications menu was still empty). This did start in alacarte, but it just had templates for the main folders - nothing in them, so I'd have had to repopulate the entire menu by hand. I hope that gives you some more clues - I realise this is a weird one, and I have no real idea how to reproduce it. -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
Your /etc/xdg/applications.menu has an extra '/Menu' at the end, which is probably why it doesn't work. This is backed up by the error you got when running alacarte: '** (alacarte:3340): WARNING **: Error loading menu layout from /etc/xdg/menus/applications.menu: Error on line 174 char 8: Element 'Menu' was closed, no element is currently open' Could you please attach your /var/log/dpkg.log and /var/log/apt/term.log? To be honest, it is going to be very difficult to work out what happened to your menu configuration. FYI, if you need to restore the menu configuration, then /etc/xdg/menus/applications.menu is part of the 'gnome-menus' package -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 247811] Re: Applications menu content got erased
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read How to report bugs effectively [WWW] http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at [WWW] http://wiki.ubuntu.com/DebuggingProcedures At a minimum, we need: 1. the specific steps or actions you took that caused you to encounter the problem (what package were you cleaning up - that is important) 2. the contents of /etc/xdg/menus when the menu doesn't work Thanks! ** Changed in: gnome-main-menu (Ubuntu) Status: New = Incomplete -- Applications menu content got erased https://bugs.launchpad.net/bugs/247811 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
