Re: [Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-08-03 Thread Cynthia Coleman
I was able to install after burning a new CD.  Thank you for your help.


Colin Watson wrote:
 The log contains this just before the installer crashes:

 Jul 24 10:50:06 ubuntu kernel: [  167.484764] SQUASHFS error: zlib_inflate 
 returned unexpected result 0xfffd, srclength 131072, avail_in 996, 
 avail_out 131072
 Jul 24 10:50:06 ubuntu kernel: [  167.484777] SQUASHFS error: sb_bread failed 
 reading block 0x1bf0c
 Jul 24 10:50:06 ubuntu kernel: [  167.484780] SQUASHFS error: Unable to read 
 fragment cache block [6fa741a]
 Jul 24 10:50:06 ubuntu kernel: [  167.484785] SQUASHFS error: Unable to read 
 page, block 6fa741a, size 1bc40

 The installer crash indicates that it had problems reading some of
 itself from the CD.

 This particular error is often due to a faulty CD/DVD disk or drive. It
 may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to
 clean the CD/DVD drive lens (cleaning kits are often available from
 electronics suppliers). Since hardware problems are predominantly the
 cause of this kind of problem, I'm going to close this bug for now.
 However, if you are unable to resolve it by hardware means, there's an
 outside chance that it may be a bug in our driver for your CD drive. If
 you suspect that, please reopen this bug and reassign it to the 'linux'
 package.

 ** Changed in: ubiquity (Ubuntu)
Status: Incomplete = Invalid



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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-25 Thread Colin Watson
The log contains this just before the installer crashes:

Jul 24 10:50:06 ubuntu kernel: [  167.484764] SQUASHFS error: zlib_inflate 
returned unexpected result 0xfffd, srclength 131072, avail_in 996, 
avail_out 131072
Jul 24 10:50:06 ubuntu kernel: [  167.484777] SQUASHFS error: sb_bread failed 
reading block 0x1bf0c
Jul 24 10:50:06 ubuntu kernel: [  167.484780] SQUASHFS error: Unable to read 
fragment cache block [6fa741a]
Jul 24 10:50:06 ubuntu kernel: [  167.484785] SQUASHFS error: Unable to read 
page, block 6fa741a, size 1bc40

The installer crash indicates that it had problems reading some of
itself from the CD.

This particular error is often due to a faulty CD/DVD disk or drive. It
may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to
clean the CD/DVD drive lens (cleaning kits are often available from
electronics suppliers). Since hardware problems are predominantly the
cause of this kind of problem, I'm going to close this bug for now.
However, if you are unable to resolve it by hardware means, there's an
outside chance that it may be a bug in our driver for your CD drive. If
you suspect that, please reopen this bug and reassign it to the 'linux'
package.

** Changed in: ubiquity (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-24 Thread Cynthia Coleman

** Attachment added: syslog
   http://launchpadlibrarian.net/16291209/syslog

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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-24 Thread Cynthia Coleman
I uploaded the syslog file, but there is no /var/log/partman file.
 I booted from the hardy live cd, picked the install option from the menu, and 
then it never gave me the gui for the install and instead just booted me into 
the live hardy system.  There was a crash report option, and I did my best to 
have it file the report with you but the buttons at the bottom of the file 
report were off the bottom of my monitor with no way to get to them.  I saw the 
top of a yellow button and clicked on it hoping it was the yes button, but 
could not scroll down to see the rest of the screen to see the text on the 
button.  (I often have this same screen issue with your install gui.)  I guess 
I should file another bug report for this ;-)

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Re: [Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-24 Thread Cynthia Coleman
I uploaded the syslog file but the partman one did not exist.  Thanks 
for looking into this.

Evan Dandrea wrote:
 I'm afraid we cannot further investigate this bug without log files from
 the installer.  Can you please run the installer again and attach
 /var/log/syslog and /var/log/partman to the bug report, following the
 instructions at http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs ?

 Thanks!

 ** Changed in: ubiquity (Ubuntu)
Status: New = Incomplete



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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-20 Thread William Grant
** Changed in: ubiquity (Ubuntu)
Sourcepackagename: None = ubiquity

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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-20 Thread Evan Dandrea
I'm afraid we cannot further investigate this bug without log files from
the installer.  Can you please run the installer again and attach
/var/log/syslog and /var/log/partman to the bug report, following the
instructions at http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs ?

Thanks!

** Changed in: ubiquity (Ubuntu)
   Status: New = Incomplete

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[Bug 250013] Re: Cannot install Hardy, ubiquity crashes

2008-07-18 Thread Cynthia Coleman

** Attachment added: Screenshot.png
   http://launchpadlibrarian.net/16187211/Screenshot.png

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/16187212/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/16187213/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/16187214/ProcStatus.txt

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