[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread Sanvesh
hi all,
I have also the same problem as Chris (straythenomad) on Dell Studio 1535 with 
the following conifguration

Bios A05 (upgraded BIOS from A04 to A05)
Intel Mobile Core 2 Duo T8100, 2.1 GHz
Intel 965GM Graphics, video BIOS version 1533, 8MB with native resolution of 
1200 by 800 and a 15.4" screen
The VGA is Intel X3100.

here is my: Xorg.0.log file

This is a pre-release version of the X server from The X.Org Foundation.
It is not supported in any way.
Bugs may be filed in the bugzilla at http://bugs.freedesktop.org/.
Select the "xorg" product for bugs you find in this release.
Before reporting bugs in pre-release versions please check the
latest version in the X.Org Foundation git repository.
See http://wiki.x.org/wiki/GitPage for git access instructions.

X.Org X Server 1.4.0.90
Release Date: 5 September 2007
X Protocol Version 11, Revision 0
Build Operating System: Linux Ubuntu (xorg-server 
2:1.4.1~git20080131-1ubuntu9.2)
Current Operating System: Linux sadist 2.6.24-21-generic #1 SMP Tue Oct 21 
23:09:30 UTC 2008 x86_64
Build Date: 13 June 2008  01:10:57AM
 
Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
Module Loader present
Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Sat Nov  8 09:41:34 2008
(==) Using config file: "/etc/X11/xorg.conf"
(==) ServerLayout "Default Layout"
(**) |-->Screen "Default Screen" (0)
(**) |   |-->Monitor "Configured Monitor"
(**) |   |-->Device "Configured Video Device"
(**) |-->Input Device "Synaptics Touchpad"
(==) Automatically adding devices
(==) Automatically enabling devices
(==) No FontPath specified.  Using compiled-in default.
(WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
Entry deleted from font path.
(==) FontPath set to:
/usr/share/fonts/X11/misc,
/usr/share/fonts/X11/100dpi/:unscaled,
/usr/share/fonts/X11/75dpi/:unscaled,
/usr/share/fonts/X11/Type1,
/usr/share/fonts/X11/100dpi,
/usr/share/fonts/X11/75dpi,
/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType
(==) RgbPath set to "/etc/X11/rgb"
(==) ModulePath set to "/usr/lib/xorg/modules"
(==) |-->Input Device "Configured Mouse"
(==) |-->Input Device "Generic Keyboard"
(==) The core pointer device wasn't specified explicitly in the layout.
Using the first core pointer device.
(==) The core keyboard device wasn't specified explicitly in the layout.
Using the first keyboard device.
(II) Open ACPI successful (/var/run/acpid.socket)
(II) Loader magic: 0x7bd660
(II) Module ABI versions:
X.Org ANSI C Emulation: 0.3
X.Org Video Driver: 2.0
X.Org XInput driver : 2.0
X.Org Server Extension : 0.3
X.Org Font Renderer : 0.5
(II) Loader running on linux
(II) LoadModule: "pcidata"
(II) Loading /usr/lib/xorg/modules//libpcidata.so
(II) Module pcidata: vendor="X.Org Foundation"
compiled for 1.4.0.90, module version = 1.0.0
ABI class: X.Org Video Driver, version 2.0
(++) using VT number 7

(II) PCI: PCI scan (all values are in hex)
(II) PCI: 00:00:0: chip 8086,2a00 card 1028,0254 rev 03 class 06,00,00 hdr 00
(II) PCI: 00:02:0: chip 8086,2a02 card 1028,0254 rev 03 class 03,00,00 hdr 80
(II) PCI: 00:02:1: chip 8086,2a03 card 1028,0254 rev 03 class 03,80,00 hdr 80
(II) PCI: 00:1a:0: chip 8086,2834 card 1028,0254 rev 04 class 0c,03,00 hdr 80
(II) PCI: 00:1a:1: chip 8086,2835 card 1028,0254 rev 04 class 0c,03,00 hdr 00
(II) PCI: 00:1a:7: chip 8086,283a card 1028,0254 rev 04 class 0c,03,20 hdr 00
(II) PCI: 00:1b:0: chip 8086,284b card 1028,0254 rev 04 class 04,03,00 hdr 00
(II) PCI: 00:1c:0: chip 8086,283f card , rev 04 class 06,04,00 hdr 81
(II) PCI: 00:1c:1: chip 8086,2841 card , rev 04 class 06,04,00 hdr 81
(II) PCI: 00:1c:3: chip 8086,2845 card , rev 04 class 06,04,00 hdr 81
(II) PCI: 00:1c:5: chip 8086,2849 card , rev 04 class 06,04,00 hdr 81
(II) PCI: 00:1d:0: chip 8086,2830 card 1028,0254 rev 04 class 0c,03,00 hdr 80
(II) PCI: 00:1d:1: chip 8086,2831 card 1028,0254 rev 04 class 0c,03,00 hdr 00
(II) PCI: 00:1d:2: chip 8086,2832 card 1028,0254 rev 04 class 0c,03,00 hdr 00
(II) PCI: 00:1d:7: chip 8086,2836 card 1028,0254 rev 04 class 0c,03,20 hdr 00
(II) PCI: 00:1e:0: chip 8086,2448 card , rev f4 class 06,04,01 hdr 01
(II) PCI: 00:1f:0: chip 8086,2815 card 1028,0254 rev 04 class 06,01,00 hdr 80
(II) PCI: 00:1f:2: chip 8086,2829 card 1028,0254 rev 04 class 01,06,01 hdr 00
(II) PCI: 00:1f:3: chip 8086,283e card 1028,0254 rev 04 class 0c,05,00 hdr 00
(II) PCI: 03:01:0: chip 1180,0832 card 1028,0254 rev 05 class 0c,00,10 hdr 80
(II) PCI: 03:01:1: chip 1180,0822 card 1028,0254 rev 22 class 08,05,01 hdr 80
(II) PCI: 03:01:2: chip 1180,0592 card 1028,0254 rev 12 class 08,80,00 hdr

[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread Bryce Harrington
Hi stray,

There seem to be two separate issues you're running into - whitescreen
with -intel, and limited resolutions with -vesa.

Taking the second issue first, -vesa is by design a limited graphics
driver implementing the base set of standards all hardware vendors agree
to adhere to, that guarantees only 640x480, and partly guarantees
800x600 and 1024x768.  It *sometimes* permits other 4:3 aspect ratio
resolutions supported by the monitor and graphics card, but in general I
would not expect it to work with 1280x800 (16:10).  Really, for such a
resolution one would expect the normal driver (-intel) to work.

So for this bug report, let's focus only on the whitescreen problem in
this bug report.

Mario, do you have access to this same hardware?  Are you able to
reproduce the problem?


** Summary changed:

- Dell Studio 15 Doesn't Boot, White Screen of Death
+ [i965] Dell Studio 15 White Screen on X startup

** Description changed:

+ [Problem]
+ On X server load, displays white screen with scattered 1 pixel lines when 
using -intel driver.
+ 
+ [lspci]
+ 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 
GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03) (prog-if 00 
[VGA controller])
+   Subsystem: Dell Unknown device [1028:0254]
+ 
+ [Original Report]
  I purchased a Dell Studio 15 with Ubuntu pre-installed.
  The graphics adapter is an Intel x3100
  The LCD is 1280x800.
  I suspect that the LCD is not compatible with the current version of the 
Linux driver.
  Out of the box, the loading screens appear just fine. Once the X server 
loads, the screen goes mostly white, with some scattered lines, each about 1 
pixel wide.
  I then booted to "recovery mode" and selected the option for the system to 
attempt to fix X on its own. This resulted in a "White Screen of Death" as 
well. 
  Any attempt to use the Intel driver results in a White Screen of Death.
  Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon 
initial installation. After installing KDE the screen results in 1024x768 but 
still will not work in 1280x800, even though those resolutions are listed in 
the Modelines in xorg.conf.
  Bug is present in Ubuntu 8.04 and 8.10, if not more.
  The worst part is that even the replacement Dell Studio 15 has this same 
problem. I suspect that Dell is knowingly selling a model of laptop that is 
supposedly "approved hardware" that they never got to work in the first place.

** Changed in: xserver-xorg-video-intel (Ubuntu)
Sourcepackagename: xorg => xserver-xorg-video-intel
   Importance: Undecided => High

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread straythenomad
This part sounds suspicious to me. does it mean anything to you?
(WW) intel(0): ESR is 0x0010, page table error
(WW) intel(0): PGTBL_ER is 0x0010, display A pte
(WW) intel(0): Existing errors found in hardware state.
(II) intel(0): Output configuration:
(II) intel(0):   Pipe A is off
(II) intel(0):   Display plane A is now disabled and connected to pipe A.
(II) intel(0):   Pipe B is on
(II) intel(0):   Display plane B is now enabled and connected to pipe B.
(II) intel(0):   Output VGA is connected to pipe none
(II) intel(0):   Output LVDS is connected to pipe B
(II) intel(0):   Output TMDS-1 is connected to pipe none

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread straythenomad
I reproduced the bug using the intel drivers and got a different output for my 
var/log/Xorg.0.log
Here it is.

** Attachment added: "Xorg.0.log"
   http://launchpadlibrarian.net/19789064/Xorg.0.log

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread straythenomad
Attached here is the output of edid.txt
Now I'm confused. According to this program the EDID is reporting the values 
needed for 1280x800, but according to Xorg.0.log that isn't the case. Do you 
know where the disagreement might come from?

** Attachment added: "EDID.TXT"
   http://launchpadlibrarian.net/19788483/edid.txt

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread Mario Limonciello
Here's how to grab the EDID information from the display:

sudo apt-get install read-edid
sudo get-edid | parse-edid | tee edid.txt

Attach the resultant edid.txt to this log.

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-19 Thread straythenomad
Assuming that the AUO display doesn't have everything needed in its
EDID, would it be possible for someone to write a program that could
allow the user to manually enter the needed info?

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread Jerone Young
Looking at the Xorg log it appears that the AUO display does not have
everything needed in it's EDID info. Either it's EDID info is incomplete
or it does not support the standard VESA modes needed (such as
[EMAIL PROTECTED]).

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread Mario Limonciello
For extra data, the 1080p LG display does NOT fail with intel:
http://mythbuntu.pastebin.com/m7c7f83b8

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread straythenomad
Here is some info from AUO's site about their two different models of 15.4" LCD 
panel. I believe it's the first model.
Wide Aspect Ratio
Size15.4"
Model   B154EW02 V1
Resolution (pixel)  WXGA (1280 x 800)
Aspect Ratio16 : 10
Active Area (mm)331.2 x 207.0
Pixel Pitch (mm)0.259
ModeTN
Number of Colors262K
Color Saturation (NTSC %)   45
View Angle (H/V)80 / 40
Brightness (cd/m²) (5 points average)   200
Contrast Ratio  400 : 1
Response Time (ms) (at 25°C)16
Power Consumption (W)(typ)  6.5
Interface   1ch LVDS
Supply Voltage (V)  3.3
Backlight   1 CCFL
Outline Dimensions (mm)(typ)344.0 x 222.0 x 5.8
Weight (g)(typ) 500
Production  Now
--
Wide Aspect Ratio
Size15.4"
Model   B154PW04 V0
Resolution (pixel)  WXGA+ (1440 x 900)
Aspect Ratio16:10
Active Area (mm)331.5 x 207.2
Pixel Pitch (mm)0.23025
ModeTN
Number of Colors262K
Color Saturation (NTSC %)   45
View Angle (H/V)140 / 120
Brightness (cd/m²) (5 points average)   330
Contrast Ratio  400:1
Response Time (ms) (at 25°C)16
Power Consumption (W)(typ)  4.8
Interface   2ch LVDS
Supply Voltage (V)  3.3
Backlight   WLED
Outline Dimensions (mm)(typ)344.0 x 222 x 5.8
Weight (g)(typ) 430
Production  Now

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread straythenomad
I have a hunch that it has to do with the LCD panels manufactured by AUO.
I'm no developer, and this is the first time I've tried to interpret 
Xorg.0.log, but from what I can tell I believe that the line 
[quote](II) VESA(0): Manufacturer: AUO  Model: 8174  Serial#: 0[/quote] 
refers to the LCD used in my Dell Studio 1535. I've confirmed that AUO is an 
LCD manufacturer. Here is their website. http://auo.com/auoDEV/?ls=en

[quote](II) VESA(0): clock: 65.0 MHz   Image Size:  331 x 207 mm
(II) VESA(0): h_active: 1280  h_sync: 1328  h_sync_end 1360 h_blank_end 1337 
h_border: 0
(II) VESA(0): v_active: 800  v_sync: 803  v_sync_end 809 v_blanking: 810 
v_border: 0
(II) VESA(0): Supported additional Video Mode:
(II) VESA(0): clock: 65.0 MHz   Image Size:  331 x 207 mm
(II) VESA(0): h_active: 1280  h_sync: 1328  h_sync_end 1360 h_blank_end 1337 
h_border: 0
(II) VESA(0): v_active: 800  v_sync: 803  v_sync_end 809 v_blanking: 810 
v_border: 0[/quote]

This looks as though I should be able to create a modeline like this...

[quote]modeline  "[EMAIL PROTECTED]" 83.46 1280 1328 1360 1377 800 803 809 810
-hsync +vsync[/quote]

But even by deleting all other modelines from xorg.conf and inserting
the new one, I still only get 1024x768, 800x600, and 640x480.

There is then a section of xorg.0.log that reads as follows...

[quote](II) VESA(0): EDID vendor "AUO", prod id 33140
(II) VESA(0): Searching for matching VESA mode(s):[/quote]

What comes next is longer than the forums will permit but can be read on
launchpad under the bugreport that I referenced in my prior post. The
main point is that there are no values for any resolution other higher
than 1024x768.

So I'm assuming that this LCD manufactured by AUO is not reporting that
it is capable of a 1280x800 resolution. Is this because the Intel driver
needs to be updated to support the AUO LCD or is it that Dell created a
laptop with a budget LCD that doesn't really support resolutions that
they advertise?

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread Mario Limonciello
In trying to isolate the hardware that was placed in that batch, any
additional Xorg logs from failing hardware when the intel driver is in
use will be useful for additional datapoints.

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread Mario Limonciello
Canonical in the US and Taiwan have been working with the Dell
   Linux Engineering team and the individual factories producing
   this model to identify a root cause and fix to this issue since
   your raised it with us.
   It appears to be specific to a batch of machines although
   without a definitive root cause we are not ruling other
   scenarios out.

   Your continued assistance in the issue is appreciated - there
   are very significant efforts that go into making sure that
   Ubuntu works excellently on Dell hardware and we are keen to
   understand what went wrong here both specifically and in the
   general process.

   Thank you for your assistance.

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread straythenomad
Here's my modified xorg.conf that uses VESA to get 1024x768. It lists
1280x800 but this resolution does not appear as an option in the "Screen
Resolution" graphical frontend.

** Attachment added: "Modified xorg.conf that only partially works."
   http://launchpadlibrarian.net/19763376/xorg.conf

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread straythenomad
Attached is the Xorg.0.log after reproducing the "White Screen Of Death"
error.

** Attachment added: "Xorg.0.log"
   http://launchpadlibrarian.net/19763297/Xorg.0.log

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread straythenomad
Attached is the output of lspci -vvnn

** Attachment added: "lspci -vvnn"
   http://launchpadlibrarian.net/19763221/output.txt

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-18 Thread Kevin Krafthefer
FYI, 'lspci -vvnn > output.txt' will capture the output to file while in
text mode.

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-15 Thread straythenomad
** Changed in: xorg (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-14 Thread straythenomad
I reproduced the problem by booting into recovery mode, and then using the 
automated "Attempt to fix X" option.
I then resume normal boot which reproduces the white screen of death.
I then rebooted into recovery mode and dropped to a terminal prompt.

I ran 'lspci -vvnn' but did not know how to save the output to a file
while in the text-only interface.

>From here I ran 'sudo nano /var/log/Xorg.0.log' These are the contents.

---

This is a pre-release version of the X server from The X.Org Foundation.
It is not supported in any way.
Bugs may be filed in the bugzilla at http://bugs.freedesktop.org/.
Select the "xorg" product for bugs you find in this release.
Before reporting bugs in pre-release versions please check the
latest version in the X.Org Foundation git repository.
See http://wiki.x.org/wiki/GitPage for git access instructions.

X.Org X Server 1.4.0.90
Release Date: 5 September 2007
X Protocol Version 11, Revision 0
Build Operating System: Linux Ubuntu (xorg-server 
2:1.4.1~git20080131-1ubuntu9.2)
Current Operating System: Linux chris-laptop 2.6.24-21-generic #1 SMP Tue Oct 
21 23:43:45 UTC 2008 i686
Build Date: 13 June 2008  01:08:21AM
 
Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
Module Loader present
Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Fri Nov 14 12:24:37 2008
(==) Using config file: "/etc/X11/xorg.conf"
(==) ServerLayout "Default Layout"
(**) |-->Screen "Default Screen" (0)
(**) |   |-->Monitor "Configured Monitor"
(**) |   |-->Device "Configured Video Device"
(**) |-->Input Device "Synaptics Touchpad"
(==) Automatically adding devices
(==) Automatically enabling devices
(==) No FontPath specified.  Using compiled-in default.
(WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
Entry deleted from font path.
(==) FontPath set to:
/usr/share/fonts/X11/misc,
/usr/share/fonts/X11/100dpi/:unscaled,
/usr/share/fonts/X11/75dpi/:unscaled,
/usr/share/fonts/X11/Type1,
/usr/share/fonts/X11/100dpi,
/usr/share/fonts/X11/75dpi,
/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType
(==) RgbPath set to "/etc/X11/rgb"
(==) ModulePath set to "/usr/lib/xorg/modules"
(==) |-->Input Device "Configured Mouse"
(==) |-->Input Device "Generic Keyboard"
(==) The core pointer device wasn't specified explicitly in the layout.
Using the first core pointer device.
(==) The core keyboard device wasn't specified explicitly in the layout.
Using the first keyboard device.
(II) Open ACPI successful (/var/run/acpid.socket)
(II) Loader magic: 0x81dc500
(II) Module ABI versions:
X.Org ANSI C Emulation: 0.3
X.Org Video Driver: 2.0
X.Org XInput driver : 2.0
X.Org Server Extension : 0.3
X.Org Font Renderer : 0.5
(II) Loader running on linux
(II) LoadModule: "pcidata"
(II) Loading /usr/lib/xorg/modules//libpcidata.so
(II) Module pcidata: vendor="X.Org Foundation"
compiled for 1.4.0.90, module version = 1.0.0
ABI class: X.Org Video Driver, version 2.0
(++) using VT number 7

(II) PCI: PCI scan (all values are in hex)
(II) PCI: 00:00:0: chip 8086,2a00 card 1028,0254 rev 03 class 06,00,00 hdr 00
(II) PCI: 00:02:0: chip 8086,2a02 card 1028,0254 rev 03 class 03,00,00 hdr 80
(II) PCI: 00:02:1: chip 8086,2a03 card 1028,0254 rev 03 class 03,80,00 hdr 80
(II) PCI: 00:1a:0: chip 8086,2834 card 1028,0254 rev 03 class 0c,03,00 hdr 80
(II) PCI: 00:1a:1: chip 8086,2835 card 1028,0254 rev 03 class 0c,03,00 hdr 00
(II) PCI: 00:1a:7: chip 8086,283a card 1028,0254 rev 03 class 0c,03,20 hdr 00
(II) PCI: 00:1b:0: chip 8086,284b card 1028,0254 rev 03 class 04,03,00 hdr 00
(II) PCI: 00:1c:0: chip 8086,283f card , rev 03 class 06,04,00 hdr 81
(II) PCI: 00:1c:1: chip 8086,2841 card , rev 03 class 06,04,00 hdr 81
(II) PCI: 00:1c:3: chip 8086,2845 card , rev 03 class 06,04,00 hdr 81
(II) PCI: 00:1c:5: chip 8086,2849 card , rev 03 class 06,04,00 hdr 81
(II) PCI: 00:1d:0: chip 8086,2830 card 1028,0254 rev 03 class 0c,03,00 hdr 80
(II) PCI: 00:1d:1: chip 8086,2831 card 1028,0254 rev 03 class 0c,03,00 hdr 00
(II) PCI: 00:1d:2: chip 8086,2832 card 1028,0254 rev 03 class 0c,03,00 hdr 00
(II) PCI: 00:1d:7: chip 8086,2836 card 1028,0254 rev 03 class 0c,03,20 hdr 00
(II) PCI: 00:1e:0: chip 8086,2448 card , rev f3 class 06,04,01 hdr 01
(II) PCI: 00:1f:0: chip 8086,2815 card 1028,0254 rev 03 class 06,01,00 hdr 80
(II) PCI: 00:1f:2: chip 8086,2829 card 1028,0254 rev 03 class 01,06,01 hdr 00
(II) PCI: 00:1f:3: chip 8086,283e card 1028,0254 rev 03 class 0c,05,00 hdr 00
(II) PCI: 03:01:0: chip 1180,0832 card 1028,0254 rev 05 class 0c,00,10 hdr 80
(II) PCI: 03:01:1: chip 1180,0822 card 1028,0254 rev 22 class 08,0

[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-14 Thread Bryce Harrington
[This is an automated message]

Hi chrismenning-gmail,


Please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log 
file from after reproducing this issue.  If you've made any customizations to 
your /etc/X11/xorg.conf please attach that as well.


** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-13 Thread Magnus S
** Changed in: xorg (Ubuntu)
Sourcepackagename: None => xorg

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Re: [Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-12 Thread straythenomad
No. Out of the box I got the white screen of death.
I then inserted the Live CD that shipped with the computer, then selected
"safe graphics mode" and installed the standard Gnome version.
Once Gnome was installed, the resolution was 800x600 using Vesa driver.
Then, from Adaptec Package Manager, I downloaded KDE4. Upon reboot my screen
was 1024x768 using Vesa driver, which I remind you is not the 1280x800 using
Intel that I need.

On Wed, Nov 12, 2008 at 10:24 AM, Mark Murphy
<[EMAIL PROTECTED]>wrote:

> You say you installed KDE - did this work out of the box with the pre-
> installed Gnome version of 8.04 that it ships with?
>
> --
> Dell Studio 15 Doesn't Boot, White Screen of Death
> https://bugs.launchpad.net/bugs/297245
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> I purchased a Dell Studio 15 with Ubuntu pre-installed.
> The graphics adapter is an Intel x3100
> The LCD is 1280x800.
> I suspect that the LCD is not compatible with the current version of the
> Linux driver.
> Out of the box, the loading screens appear just fine. Once the X server
> loads, the screen goes mostly white, with some scattered lines, each about 1
> pixel wide.
> I then booted to "recovery mode" and selected the option for the system to
> attempt to fix X on its own. This resulted in a "White Screen of Death" as
> well.
> Any attempt to use the Intel driver results in a White Screen of Death.
> Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon
> initial installation. After installing KDE the screen results in 1024x768
> but still will not work in 1280x800, even though those resolutions are
> listed in the Modelines in xorg.conf.
> Bug is present in Ubuntu 8.04 and 8.10, if not more.
> The worst part is that even the replacement Dell Studio 15 has this same
> problem. I suspect that Dell is knowingly selling a model of laptop that is
> supposedly "approved hardware" that they never got to work in the first
> place.
>

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[Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

2008-11-12 Thread Mark Murphy
You say you installed KDE - did this work out of the box with the pre-
installed Gnome version of 8.04 that it ships with?

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