[Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf
Closing then... ** Changed in: cups (Ubuntu) Status: Incomplete = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/310732 Title: Laserjet printing fails at cupsd/filter/ps2pdf To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/310732/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 310732 and your cups error log as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log. ** Changed in: cups (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/310732 Title: Laserjet printing fails at cupsd/filter/ps2pdf To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/310732/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf
I'm afraid my setup has changed significantly since then also, so I am unable to even attempt to reproduce this one, sorry. On 28 April 2015 at 19:29, Pascal De Vuyst pascal.devu...@gmail.com wrote: Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 310732 and your cups error log as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log. ** Changed in: cups (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/310732 Title: Laserjet printing fails at cupsd/filter/ps2pdf To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/310732/+subscriptions -- mar...@parallelpoints.com http://parallelpoints.com/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/310732 Title: Laserjet printing fails at cupsd/filter/ps2pdf To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/310732/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf
** Description changed:
When I print the printer dialog reports Printer State:
/usr/lib/cups/filter/ps2pdf failed. This occurs with test page
(although ablank page is ejected when I do this) and with an image
printed from the image previewer. Also when I print from mutt (via
a2ps). This time I got a line down the centre of the page (as it was
attempting to put two pages into one, so that's the centre divider).
Sometimes a dialog appears saying things went wrong Print error, there
was a problem processing document `(stdin)' (job xyz) Clicking Diagnose
prints a testpage (blank as before) then hangs for alot of debug output.
Why is it running ps2pdf anyway?
Printer is a Laserjet 5M with PS simm, duplexer, 11MB memory.
Connected via ethernet (Jetdirect, port 9100). Printing from our Windows
laptop is fine. Printing from this PC was fine under Hardy. I'm sure
it used to work under Intrepid, but can;t be sure, nor when it stopped
working.
Other info:
+ From /var/log/messages
+ kernel: [273959.486568] type=1503 audit(1229980663.494:12):
operation=inode_permission requested_mask=w:: denied_mask=w:: fsuid=0
name=/dev/ttyUSB0 pid=9688 profile=/usr/sbin/cupsd
+ python: hp-toolbox(UI)[9756]: warning: Device not found
+ kernel: [274405.711084] type=1503 audit(1229981109.718:13):
operation=inode_permission requested_mask=w:: denied_mask=w:: fsuid=0
name=/dev/ttyUSB0 pid=10190 profile=/usr/sbin/cupsd
+
$ lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10
$ apt-cache policy cups
cups:
Installed: 1.3.9-2ubuntu4
Candidate: 1.3.9-2ubuntu4
Version table:
*** 1.3.9-2ubuntu4 0
500 http://gb.archive.ubuntu.com intrepid-updates/main Packages
100 /var/lib/dpkg/status
1.3.9-2 0
500 http://gb.archive.ubuntu.com intrepid/main Packages
Error log attached - looks to have some sort of authentication problem?
Other info from the diagnose:
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': cups.Dest LaserPrinter (default),
'cups_instance': None,
'cups_queue': 'LaserPrinter',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'socket',
'cups_printer_dict': {'device-uri': u'socket://192.168.7.10:9100',
'printer-info': u'HP LaserJet 5M',
'printer-is-shared': True,
'printer-location': u'Office',
'printer-make-and-model': u'HP LaserJet 5M Postscript
(recommended)',
'printer-state': 3,
'printer-state-message':
u'/usr/lib/cups/filter/pstopdf failed',
'printer-state-reasons': [u'none'],
'printer-type': 135252,
'printer-uri-supported':
u'ipp://localhost:631/printers/LaserPrinter'},
'cups_printer_remote': False,
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'Duplex': u'DuplexNoTumble',
u'HPHalftone': u'Enhanced',
u'InputSlot': u'Lower',
u'ManualFeed': u'False',
u'PageRegion': u'A4',
u'PageSize': u'A4',
u'Resolution': u'600dpi',
u'Smoothing': u'Light'},
u'InstallableOptions':
{u'HPOption_500_Sheet_Tray': u'False',
u'HPOption_Duplexer':
u'True',
u'HPOption_Envelope_Feeder': u'False',
u'HPOption_Memory':
u'12Meg'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Printer state reasons):
{'printer-state-message': u'/usr/lib/cups/filter/pstopdf failed',
'printer-state-reasons': [u'none']}
--
Laserjet printing fails at cupsd/filter/ps2pdf
https://bugs.launchpad.net/bugs/310732
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[Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf
** Attachment added: printertroubleshoot.txt http://launchpadlibrarian.net/20672411/printertroubleshoot.txt -- Laserjet printing fails at cupsd/filter/ps2pdf https://bugs.launchpad.net/bugs/310732 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
