[Bug 317222] Re: Celestron USB microscope not supported
Thanks for taking the time to submit the log files as requested and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** bug changed to question: https://answers.edge.launchpad.net/ubuntu/+source/linux/+question/64824 -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
** Attachment added: "uname-a.log" http://launchpadlibrarian.net/24167655/uname-a.log ** Attachment removed: "Log files requested" http://launchpadlibrarian.net/21659799/logs.tar.gz -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
** Attachment added: "proc_version_signature.log" http://launchpadlibrarian.net/24167640/proc_version_signature.log -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
** Attachment added: "lsusb.log" http://launchpadlibrarian.net/24167620/lsusb.log -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
** Attachment added: "lspci-vvnn.log" http://launchpadlibrarian.net/24167615/lspci-vvnn.log -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
** Attachment added: "dmesg.log" http://launchpadlibrarian.net/24167613/dmesg.log -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
Is there anything else that I should be doing so that this bug is no longer listed as incomplete? -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
I am in a similar situation. The vendor seemed to indicate that Windows and Mac OS were the only options. I have attached the logs that you have requested. ** Attachment added: "Log files requested" http://launchpadlibrarian.net/21659799/logs.tar.gz -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 317222] Re: Celestron USB microscope not supported
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments. On the overview section of the device itself it says that it's supported only on Windows and Mac computers. * Handheld Digital Microscope up to 400x * Technology Breakthrough * View and/or Capture Images or Video with Your Computer * Powers Available - 20x and 400x * White LED Illumination * Weight is Just 3 oz. (85g) * USB 2.0 Cable * Knurled Ring for Focusing * Compact Size - 5" x 1.375" (127 mm x 35 mm) * CD-ROM - Driver * Operating System Requirements - Windows 98/2000/ME/XP/Vista * CE, FCC and RoHS Compliant Have you tried to contact the vendor to ask them about open source drivers? ** Changed in: linux (Ubuntu) Sourcepackagename: None => linux Status: New => Incomplete -- Celestron USB microscope not supported https://bugs.launchpad.net/bugs/317222 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
