[Bug 329904] Re: Constant errors with Brother MFC-8440 and cups
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read How to report bugs effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures At a minimum, we need: 1. the specific steps or actions you took that caused you to encounter the problem, 2. the behavior you expected, and 3. the behavior you actually encountered (in as much detail as possible). 4. The version of the related packages you've installed Thanks! ** Changed in: cups (Ubuntu) Status: New = Incomplete -- Constant errors with Brother MFC-8440 and cups https://bugs.launchpad.net/bugs/329904 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 329904] Re: Constant errors with Brother MFC-8440 and cups
I'm sorry, but please don't send me that generic need more info message. I gave you all the information I can as a competent Linux user. What else would you like to know? I gave you: * the printer I use * the printer drivers I use * the program I used to print from * the version of Ubuntu I am using * the specific error message that is being printed I don't know how to debug ghostscript or any other printing procedures, so I'll need your help with that. Nothing shows in the error logs; this simply occurs when printing using my Brother MFC-8440, using the default driver. What can I give you to further this investigation? Please tell me. -- Constant errors with Brother MFC-8440 and cups https://bugs.launchpad.net/bugs/329904 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 329904] Re: Constant errors with Brother MFC-8440 and cups
$ apt-cache policy cups linux-image-generic openoffice.org-common brother-lpr-drivers-laser1 brother-cups-wrapper-laser1 lsb_release -a cups: Installed: 1.3.9-2ubuntu6.1 Candidate: 1.3.9-2ubuntu6.1 Version table: *** 1.3.9-2ubuntu6.1 0 500 http://archive.ubuntu.com intrepid-updates/main Packages 500 http://security.ubuntu.com intrepid-security/main Packages 100 /var/lib/dpkg/status 1.3.9-2 0 500 http://archive.ubuntu.com intrepid/main Packages linux-image-generic: Installed: 2.6.27.11.14 Candidate: 2.6.27.11.14 Version table: *** 2.6.27.11.14 0 500 http://archive.ubuntu.com intrepid-updates/main Packages 500 http://security.ubuntu.com intrepid-security/main Packages 100 /var/lib/dpkg/status 2.6.27.7.11 0 500 http://archive.ubuntu.com intrepid/main Packages openoffice.org-common: Installed: 1:2.4.1-11ubuntu2.1 Candidate: 1:2.4.1-11ubuntu2.1 Version table: *** 1:2.4.1-11ubuntu2.1 0 500 http://archive.ubuntu.com intrepid-updates/main Packages 500 http://security.ubuntu.com intrepid-security/main Packages 100 /var/lib/dpkg/status 1:2.4.1-11ubuntu2 0 500 http://archive.ubuntu.com intrepid/main Packages brother-lpr-drivers-laser1: Installed: 1.0.0-3-0ubuntu4 Candidate: 1.0.0-3-0ubuntu4 Version table: *** 1.0.0-3-0ubuntu4 0 500 http://archive.ubuntu.com intrepid/multiverse Packages 100 /var/lib/dpkg/status brother-cups-wrapper-laser1: Installed: 1.0.2-1-0ubuntu6 Candidate: 1.0.2-1-0ubuntu6 Version table: *** 1.0.2-1-0ubuntu6 0 500 http://archive.ubuntu.com intrepid/multiverse Packages 100 /var/lib/dpkg/status No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 8.10 Release:8.10 Codename: intrepid -- Constant errors with Brother MFC-8440 and cups https://bugs.launchpad.net/bugs/329904 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 329904] Re: Constant errors with Brother MFC-8440 and cups
Thanks you very much for the package version information. I thought the problem and the sentence 'It works, but not perfectly, so I'll submit another bug for that.' was related to this report. That would be a vague description. I can confirm the problem. Tested it and exactly the same error. However, that error message comes from the printer. It's not something that cups prints. This happens also under Windows, using a wrong/problematic driver. ** Changed in: cups (Ubuntu) Status: Incomplete = Confirmed -- Constant errors with Brother MFC-8440 and cups https://bugs.launchpad.net/bugs/329904 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
