[Bug 330264] Re: cacert.org certificate won't install

2009-02-16 Thread Marco Markgraf

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/22704247/Dependencies.txt

** Attachment added: "ExtensionSummary.txt"
   http://launchpadlibrarian.net/22704248/ExtensionSummary.txt

** Attachment added: "profiles.ini.txt"
   http://launchpadlibrarian.net/22704249/profiles.ini.txt

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cacert.org certificate won't install
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[Bug 330264] Re: cacert.org certificate won't install

2009-02-16 Thread JanBrinkmann
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we can't fix it because your description
didn't include enough information. You may find it helpful to read "How
to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks! 

** Changed in: firefox-3.0 (Ubuntu)
   Status: New => Incomplete

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-16 Thread JanBrinkmann
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-16 Thread Marco Markgraf
Yes it can be reproduced:

browse to www.cacert.org then click "password login".
Firefox won't let you reach the page. 

Try to add an exception then:
Download the Certificate, check its integrity, then click "Accept". Klick it a 
dozen times, nothing will happen.

After that i downloaded the certificates to my desktop and tried to install 
them via edit/options...
Nothing.

I tried again just now, to make sure it's not "reboot and it works".

I even disabled the validation of certificates, that didn't change the
behaviour...

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-17 Thread JanBrinkmann
Thanks for the feedback. However, I can't reproduce this behaviour. What
about other certificates, can you import or accept other SSL
certificates as expected?

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-17 Thread Marco Markgraf
I tried again with the ubuntu Guest account and a "virgin" firefox.

*Should have done that earlier, stupid me*

It worked there. That means it's not a bug, but my config being broken :-(
I'll be removing addons one by one and see if the behaviout changes.

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-17 Thread Marco Markgraf
Everything worked fine after I deactivated the Fire.fm-addon.
I reactivated it, but couldn't reproduce the error afterwards.

Beg your pardon for wasting your time...

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[Bug 330264] Re: cacert.org certificate won't install

2009-02-17 Thread JanBrinkmann
Thank you very much for your feedback! Marking this one as invalid now,
though. Reporting your problems help to improve Ubuntu, even if this one
could be resolved otherwise.

** Changed in: firefox-3.0 (Ubuntu)
   Status: Incomplete => Invalid

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