[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-16 Thread Brian Murray
** Changed in: linux-source-2.6.22 (Ubuntu)
 Assignee: (unassigned) => Ubuntu Kernel Team

** Changed in: linux-source-2.6.20 (Ubuntu)
 Assignee: (unassigned) => Ubuntu Kernel Team

** Changed in: linux-source-2.6.17 (Ubuntu)
 Assignee: (unassigned) => Ubuntu Kernel Team

** Changed in: linux-source-2.6.15 (Ubuntu)
 Assignee: (unassigned) => Ubuntu Kernel Team

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-16 Thread Till Kamppeter
Can you also test with Gutsy in single-user mode?


** Also affects: linux-source-2.6.20 (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: linux-source-2.6.17 (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: linux-source-2.6.15 (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux-source-2.6.15 (Ubuntu)
   Importance: Undecided => High
   Status: New => Confirmed

** Changed in: linux-source-2.6.17 (Ubuntu)
   Importance: Undecided => High
   Status: New => Confirmed

** Changed in: linux-source-2.6.20 (Ubuntu)
   Importance: Undecided => High
   Status: New => Confirmed

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-16 Thread Till Kamppeter
** Changed in: linux-source-2.6.22 (Ubuntu)
   Importance: Medium => High
   Status: New => Confirmed
   Target: None => ubuntu-7.10-beta

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-16 Thread Till Kamppeter
hal-cups-utils does not solve the cycling ID problem. It only solves
another problem mentioned in the last paragraph of the posting before:

https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/113640/comments/7

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-16 Thread Sitsofe Wheeler
(I will just also note that I disabled autosuspend and the same cycling
ID effect was seen)

Till:
I've just seen 
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/113640/comments/8 . 
Although the cycling will still happen are you saying this problem is 
effectively worked around by hal-cups-utils in Gutsy?

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-08-14 Thread Sitsofe Wheeler
Reproduced the changing string problem with an Ubuntu Gutsy live CD,
kernel 2.6.22-7-generic. Punting from 2.6.20 -> 2.6.22. Setting back to
New. Can someone confirm this and assign this bug please?

** Changed in: linux-source-2.6.22 (Ubuntu)
Sourcepackagename: linux-source-2.6.20 => linux-source-2.6.22
   Status: Incomplete => New

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-10 Thread Stanley Sokolow
See my comment
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/113640/comments/7
in the duplicate bug #113640.  It offers a way to work around this
problem and a hypothesis about the cause of the problem.

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Stanley Sokolow
Results of trying it on live CD of earlier releases:

5.10 (Breezy) shows the printer as visible all the time and does not
cycle between invisible & visible randomly on 'lpinfo -v' output.
However, when I printed a test page, it was sent to the printer queue
but not printed.  State of the print job was "Pending: printer stopped".
The printer was in its ready state on the printer itself.   The printer
properties says "Paused:  unable to open USB device
'usb://Brother/HL-1440%20series': No such device."The printer does
appear on the pull-down ports list in the properties window.  When I
select it there and go to the printer's window and activate "resume
printing", the waiting document prints.

6.06 LTS (Dapper) starts with the printer visible in 'lpinfo -v' but it
has the cycling problem -- randomly visible and invisible.  The Add-
Printer function doesn't detect the printer while it is invisible but
does detect it when visible in lpinfo.   However, even when detected,
the add-printer doesn't actually add the printer after finishing the
dialog.  I tried 3 times.

Remember, I have a Brother HL-1440 not HL-1050, but the problem seems to
be shared by both of these printers on a USB port.

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Re: [Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Stanley Sokolow
Hi, Till,

I'd be happy to try it on Gutsy, but I can't find the live CD (or any CD 
image of it).   The link at http://cdimage.ubuntu.com/ only goes as far 
as Feisty.  Please reply with a link to the Gutsy daily CD image 
download site.

Stan Sokolow

=

Till Kamppeter wrote:
> Stanley Sokolow, can you try the Gutsy live CD. Then we can see whether
> the recent kernel development has perhaps solved it.
>
>
> ** Changed in: linux-source-2.6.20 (Ubuntu)
> Sourcepackagename: linux-source-2.6.15 => linux-source-2.6.20
>
> ** Changed in: linux-source-2.6.20 (Ubuntu)
>Status: Confirmed => Needs Info
>
>

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Till Kamppeter
Stanley Sokolow, can you try the Gutsy live CD. Then we can see whether
the recent kernel development has perhaps solved it.


** Changed in: linux-source-2.6.20 (Ubuntu)
Sourcepackagename: linux-source-2.6.15 => linux-source-2.6.20

** Changed in: linux-source-2.6.20 (Ubuntu)
   Status: Confirmed => Needs Info

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Stanley Sokolow
My 'uname -a' output for the 3 installations I've tried it on (Ubuntu 7.04, 
Ubuntu 6.10, and OpenSUSE 10.2, respectively):
Linux Northgate-U704 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 
GNU/Linux
Linux Northgate-U610 2.6.17-10-generic #2 SMP Fri Oct 13 18:45:35 UTC 2006 i686 
GNU/Linux
Linux Northgate-oS102 2.6.18.2-34-default #1 SMP Mon Nov 27 11:46:27 UTC 2006 
i686 i686 i386 GNU/Linux

Here's more specific information.  I tried each of the installations on
the same hardware other than swapping out the primary hard disk on which
Linux was installed as a clean installation, not an upgrade.  It's a 2.2
GHz Celeron system with 512 MB of memory.  Starting with the printer in
sleep mode, I ran a watch command with default 2 sec intervals on the
command 'lpinfo -v'.   When I say that the printer was "visible", I mean
that the appropriate line appears in the output of lpinfo showing
"direct usb://Brother/HL-1440%20series".   "Invisible" means the line
was missing.

On Ubuntu 7.04, the printer started visible and stayed visible for a
long time (15 minutes) at which time I pressed the wake-up button on the
printer.  The printer went "ready" (its LED lit steadily) and was still
visible.  4 seconds later it went invisible, 6 seconds later visible, 19
seconds later invisible, and so on.  Seemingly at random intervals,
ranging from a few seconds to 30 seconds, it changes from visible to
invisible and back to visible and so on.   This was also true on Ubuntu
6.10 and OpenSUSE 10.2, with one difference:  On SUSE, the sleeping
printer starts invisible, whereas on Ubuntu it starts visible.  On all
three systems, unplugging, waiting about 10 seconds and replugging the
USB cable, or turning off the printer and back on again,  causes the
printer to become visible but the cycling resumes at random intervals.
The cycling continues even when the printer goes back into sleep mode.

If it would help as a regression test, I can replace the Ubuntu 6.10 or
OpenSUSE 10.2 with a clean installation of earlier Linux releases and
test again.   I have quite a few earlier releases from SUSE, Ubuntu,
Mandrake, and Red Hat, in my archives.

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Sitsofe Wheeler
uname -a output is:
Linux x 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

If this is testable from a gutsy livecd I can mark it against a later
kernel too...

Setting back to confirmed.

** Changed in: linux-source-2.6.15 (Ubuntu)
   Status: Needs Info => Confirmed

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Till Kamppeter
Can you post the output of "uname -a" for all distributions with which
you have encountered the problem? Ubuntu Dapper, Edgy, Feisty, Gutsy,
... SUSE 10.2, ...? This way our kernel team will know which kernel
versions are affected, and whether it is caused by kernel patches or
not.


** Changed in: linux-source-2.6.15 (Ubuntu)
   Status: Confirmed => Needs Info

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Stanley Sokolow
I have now tried this on a fresh installation of OpenSUSE 10.2 on the
same machine and same printer.  (I just pulled out the hard drive on
which Ubuntu was installed and installed SUSE on a different drive.
This is easy for me, since I have removable drive drawers.)   The
results of the lpinfo -v command are similar:  erratic visibility of the
usb Brother HL-1440 printer, regardless of whether the printer is
"ready" or in sleep mode.  Unplugging and replugging the USB cable
brings back the visibility for a while.  I also tried this on Ubuntu
6.10.  Same problems.

The lengthy delay while reading the printer database, which I mentioned
in my prior comment on this bug, has been reported in other bugs. Note:
https://bugs.launchpad.net/ubuntu/+source/gnome-cups-manager/+bug/44465
.  Probably unrelated to this USB bug.

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Till Kamppeter
Can you please supply the kernel version which you are using? Do

uname -a

for that and post the output here.


** Changed in: linux-source-2.6.15 (Ubuntu)
   Importance: Undecided => Medium
   Status: Unconfirmed => Confirmed

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Ben Collins
I see nothing saying that this was tested in gutsy (2.6.22 kernel), but
in 2.6.15 (dapper).

** Changed in: linux-source-2.6.15 (Ubuntu)
Sourcepackagename: linux-source-2.6.22 => linux-source-2.6.15
   Importance: Medium => Undecided

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-09 Thread Till Kamppeter
Here is Sitsofe's upstream bug report:

http://www.cups.org/str.php?L2379

Mike Sweet has closed it with the following comment:

The Brother USB implementation is full of bugs like this. Assuming that any
fix is possible, it will have to come from the kernel folks, because we
depend on the USB printer driver (character device) to get the 1284 device
ID from the printer.

Moving to the Kernel ...


** Changed in: linux-source-2.6.22 (Ubuntu)
Sourcepackagename: gnome-cups-manager => linux-source-2.6.22

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-08 Thread Sitsofe Wheeler
Upstream bug filed over at
http://www.cups.org/str.php?L2379+P0+S-2+C0+I0+E0+M10+Qusb .

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-05-08 Thread Stanley Sokolow
I have a similar problem with my Brother HL-1440 connected by USB port,
on Ubuntu 7.04 (Feisty).   This is a recent and up-to-date clean
installation of the official release download, not an update from prior
release.  At first, the printer was detected and printed a test page ok.
After some use, I started having erratic behavior of the printer.
Documents would queue but not print even though I didn't change anything
relating to the printer and the printer was still on and ready.  For no
apparent reason, the printer started working again under Feisty, for a
while.  Then failed to print again.   The "lpinfo -v" output shows that
the usb printer is detected sometimes (as "direct
usb://Brother/HL-1440%20series") and after repeated lpinfo executions,
the printer mysteriously disappears from the lpinfo output.   When the
printer is detected by lpinfo, doing a printer properties dialog shows
the printer as a detected local printer on USB #1 and a test page prints
fine.   When the printer is not detected on lpinfo, doing the printer
properties shows it as a Network Printer of type IPP Printer on Cups
server (IPP), with URI= "usb://Brother/HL-1440 series" and the print-
test-page sends data to the print queue but it hangs with Test Page job
status showing as "printing:job-printing" and printer status saying that
the printer was not ready (but it was).   To force the printer to be
detected again, I can unplug and replug the USB cable to it.  The lpinfo
-v shows it again, for a while, but it comes and goes and sometimes
comes back.   I thought the printer's sleep mode might be causing the
driver to drop out, so to speak, but the Ready LED on the printer
doesn't seem correlated with the times when the lpinfo can't see the
printer and when it can.Once when I unpllugged and repllugged the
USB cable, while a job was hung up in the print queue (printer icon in
system tray), the stopped print job started and the test page actually
was sent to the printer and it printed.   When I do lpinfo -v, the
system monitor shows 100% CPU load.  "top" shows about 99% of the time
is in cupsd.   This goes on for quite a few seconds (maybe 10 to 20)
then lpinfo produces its output.  Also, when installing a printer, the
search through the printer database takes a very long time, whcih has
been reported in other bugs.  Once I showed the printer properties
dialog and it said "Status: Printing: No %%BoundingBox: comment in
header!" and the connection tab showed that the printer had been
detected as a network printer but this time with URI= parallel:/dev/lp0.
Also, I have noticed that sometimes the lpinfo output includes direct
parallel, direct canon, and direct epson entries, but they sometimes
disappear from repeated executions of lpinfo.  This erratic behavior
almost defies description.   The same hardware operates perfectly when I
boot into Windows XP.

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[Bug 35638] Re: Hl-1050 is not detected properly

2007-04-01 Thread Sitsofe Wheeler
On Feisty this has improved. I can no longer make the printer disappear
permanently. However doing repeated runs of the cups usb backend
produces differing results:

while true; do /usr/lib/cups/backend/usb; done
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;�"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;��"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 series;CLS:PRINTER;"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;��"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;��"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 series;CLS:PRINTER;
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;��"
direct usb://Br/Unknown "Unknown" "Unknown USB #1" "MFG:Br"
direct usb://Brother/HL-1050%20series "Brother HL-1050 series" "Brother HL-1050 
series USB #1" "MFG:Brother;CMD:PCL5,PJL,PCLXL;MDL:HL-1050 
series;CLS:PRINTER;P�"

Running the above in two separate terminals will sometimes make the
printer briefly disappear from one of them. However stopping the polling
in the non failing terminal will then make the printer reappear in the
failing terminal.

Version information:
Ubuntu Feisty
cupsys 1.2.8-0ubuntu7

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[Bug 35638] Re: Hl-1050 is not detected properly

2006-12-09 Thread Sitsofe Wheeler
This problem is still here in Ubuntu Edgy but as previously mentioned it
could be a hardware fault...

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