[Bug 364392] Re: Print

2009-09-05 Thread Pascal De Vuyst
We are closing this bug report because it lacks the requested cups error_log to 
further investigate this problem.
Feel free to reopen if you provide the missing information.

** Changed in: cups (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 364392] Re: Print

2009-05-04 Thread Till Kamppeter
Joao, can you please supply the error_log as described here:

https://wiki.ubuntu.com/DebuggingPrintingProblems#cupserrorlog

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[Bug 364392] Re: Print

2009-05-04 Thread Brian Murray
Till, isn't it already attached?

http://launchpadlibrarian.net/26297874/CupsErrorLog.txt

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[Bug 364392] Re: Print

2009-05-04 Thread Pascal De Vuyst
Joao, Brian,
It's not yet attached, we need a complete cups error log with LogLevel debug as 
described in https://wiki.ubuntu.com/DebuggingPrintingProblems#cupserrorlog
Please attach it, thanks!

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/26280452/BootDmesg.txt

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[Bug 364392] apport-collect data

2009-05-03 Thread Joao
Architecture: amd64
CupsErrorLog:
 E [02/May/2009:20:39:19 -0400] CUPS-Set-Default: Unauthorized
 E [02/May/2009:20:40:42 -0400] PID 6066 (/usr/lib/cups/filter/foomatic-rip) 
stopped with status 9!
 E [02/May/2009:20:40:52 -0400] [Job 1] Job stopped due to filter errors.
DistroRelease: Ubuntu 9.04
Lpstat: dispositivo para deskjet-3500: hp:/usb/deskjet_3500?serial=BR37H2G25S76
MachineType: System manufacturer System Product Name
Package: cups 1.3.9-17ubuntu2
PackageArchitecture: amd64
Papersize: a4
PpdFiles: deskjet-3500: HP Deskjet 3500 Foomatic/hpijs, hpijs 2.8.7
ProcCmdLine: root=UUID=529C1C099C1BE66F loop=/ubuntu/disks/root.disk ro 
ROOTFLAGS=syncio quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=pt_BR.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: HalComputerInfo.txt
   http://launchpadlibrarian.net/26280456/HalComputerInfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Locale.txt
   http://launchpadlibrarian.net/26280457/Locale.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/26280454/CurrentDmesg.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/26280455/Dependencies.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/26280459/Lspci.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: PrintingPackages.txt
   http://launchpadlibrarian.net/26280461/PrintingPackages.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/26280460/Lsusb.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/26280462/ProcCpuinfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/26280463/ProcInterrupts.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/26280464/ProcModules.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/26280565/BootDmesg.txt

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[Bug 364392] apport-collect data

2009-05-03 Thread Joao
Architecture: amd64
CupsErrorLog:
 E [02/May/2009:20:39:19 -0400] CUPS-Set-Default: Unauthorized
 E [02/May/2009:20:40:42 -0400] PID 6066 (/usr/lib/cups/filter/foomatic-rip) 
stopped with status 9!
 E [02/May/2009:20:40:52 -0400] [Job 1] Job stopped due to filter errors.
DistroRelease: Ubuntu 9.04
Lpstat: dispositivo para deskjet-3500: hp:/usb/deskjet_3500?serial=BR37H2G25S76
MachineType: System manufacturer System Product Name
Package: cups 1.3.9-17ubuntu2
PackageArchitecture: amd64
Papersize: a4
PpdFiles: deskjet-3500: HP Deskjet 3500 Foomatic/hpijs, hpijs 2.8.7
ProcCmdLine: root=UUID=529C1C099C1BE66F loop=/ubuntu/disks/root.disk ro 
ROOTFLAGS=syncio quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=pt_BR.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: PrintingPackages.txt
   http://launchpadlibrarian.net/26280573/PrintingPackages.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: HalComputerInfo.txt
   http://launchpadlibrarian.net/26280568/HalComputerInfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/26280566/CurrentDmesg.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/26280567/Dependencies.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Locale.txt
   http://launchpadlibrarian.net/26280569/Locale.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/26280570/Lspci.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/26280574/ProcCpuinfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/26280571/Lsusb.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/26280576/ProcModules.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/26280575/ProcInterrupts.txt

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[Bug 364392] Re: Print

2009-05-03 Thread Pascal De Vuyst
Joao,
Are you unable to print after an upgrade from 8.10 to Ubuntu 9.04?
Please try to reinstall your printer queue, Ubuntu 9.04 includes hpijs 3.9.2 
while your printer seems to use the hpijs 2.8.7 ppd?
If this does not solve the printing problem please attach your complete cups 
error_log as described here: 
https://wiki.ubuntu.com/DebuggingPrintingProblems#cupserrorlog

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: CupsErrorLog.txt
   http://launchpadlibrarian.net/26297874/CupsErrorLog.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/26297875/CurrentDmesg.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/26297876/Dependencies.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/26297873/BootDmesg.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Locale.txt
   http://launchpadlibrarian.net/26297878/Locale.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: PrintingPackages.txt
   http://launchpadlibrarian.net/26297882/PrintingPackages.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/26297883/ProcCpuinfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/26297881/Lsusb.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/26297884/ProcInterrupts.txt

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[Bug 364392] apport-collect data

2009-05-03 Thread Joao
Architecture: amd64
DistroRelease: Ubuntu 9.04
Lpstat: dispositivo para deskjet-3500: hp:/usb/deskjet_3500?serial=BR37H2G25S76
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: cups 1.3.9-17ubuntu2
PackageArchitecture: amd64
Papersize: a4
PpdFiles: deskjet-3500: HP Deskjet 3500 hpijs, hpijs 3.9.2.49 - HPLIP 3.9.2
ProcCmdLine: root=UUID=529C1C099C1BE66F loop=/ubuntu/disks/root.disk ro 
ROOTFLAGS=syncio quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=pt_BR.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: HalComputerInfo.txt
   http://launchpadlibrarian.net/26297877/HalComputerInfo.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/26297880/Lspci.txt

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[Bug 364392]

2009-05-03 Thread Joao

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/26297885/ProcModules.txt

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[Bug 364392] Re: Print

2009-05-01 Thread Brian Murray
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

apport-collect 364392

This will help us to find and resolve the problem. Thanks!

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

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[Bug 364392] Re: Print

2009-04-21 Thread Sebastien Bacher
** Package changed: gedit (Ubuntu) = cups (Ubuntu)

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[Bug 364392] [NEW] Print

2009-04-20 Thread Joao
Public bug reported:

Binary package hint: gedit

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': cups.Dest deskjet-3500 (default),
 'cups_instance': None,
 'cups_queue': 'deskjet-3500',
 'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': 
u'hp:/usb/deskjet_3500?serial=BR37H2G25S76',
   'printer-info': u'hp deskjet 3500',
   'printer-is-shared': True,
   'printer-location': u'ubuntu',
   'printer-make-and-model': u'HP Deskjet 3550 
Foomatic/hpijs, hpijs 2.8.7',
   'printer-state': 3,
   'printer-state-message': 
u'/usr/lib/cups/filter/foomatic-rip failed',
   'printer-state-reasons': [u'none'],
   'printer-type': 36876,
   'printer-uri-supported': 
u'ipp://localhost:631/printers/deskjet-3500'},
 'cups_printer_remote': False,
 'hplip_output': (['',
   '\x1b[01mHP Linux Imaging and Printing System (ver. 
2.8.7)\x1b[0m',
   '\x1b[01mSystem Tray Status Service ver. 0.1\x1b[0m',
   '',
   'Copyright (c) 2001-8 Hewlett-Packard Development Company, 
LP',
   'This software comes with ABSOLUTELY NO WARRANTY.',
   'This is free software, and you are welcome to distribute 
it',
   'under certain conditions. See COPYING file for more 
details.',
   '',
   '',
   '\x1b[01mHP Linux Imaging and Printing System (ver. 
2.8.7)\x1b[0m',
   '\x1b[01mDevice Information Utility ver. 4.1\x1b[0m',
   '',
   'Copyright (c) 2001-8 Hewlett-Packard Development Company, 
LP',
   'This software comes with ABSOLUTELY NO WARRANTY.',
   'This is free software, and you are welcome to distribute 
it',
   'under certain conditions. See COPYING file for more 
details.',
   '',
   '',
   '\x1b[01mhp:/usb/deskjet_3500?serial=BR37H2G25S76\x1b[0m',
   '',
   '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
   '\x1b[01m  Parameter Value(s)
  \x1b[0m',
   '    
--',
   '  agent1-ackFalse   
  ',
   '  agent1-desc   Black cartridge 
  ',
   '  agent1-dvc0   
  ',
   '  agent1-health 0   
  ',
   '  agent1-health-descGood/OK 
  ',
   '  agent1-hp-ink False   
  ',
   '  agent1-id 0   
  ',
   '  agent1-kind   3   
  ',
   '  agent1-known  False   
  ',
   '  agent1-level  0   
  ',
   '  agent1-level-trigger  7   
  ',
   '  agent1-sku27 (C8727A) 
  ',
   '  agent1-type   1   
  ',
   '  agent1-virgin False   
  ',
   '  back-end  hp  
  ',
   '  cups-printer  deskjet-3500
  ',
   '  cups-uri  
hp:/usb/deskjet_3500?serial=BR37H2G25S76  ',
   '  dev-file  
  ',
   '  device-state  1   
  ',
   '  device-uri
hp:/usb/deskjet_3500?serial=BR37H2G25S76  ',
   '  deviceid  MFG:hp;MDL:deskjet  
  ',
   

[Bug 364392] Re: Print

2009-04-20 Thread Joao

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/25804048/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/25804050/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/25804051/ProcStatus.txt

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