[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-09-27 Thread Arnaud Soyez
This bug is now invalid, so if you experience problems accessing your hardware, 
PLEASE file a new bug report specific to that hardware that is not working.
And complaining will not help fix anything, but filing bugs with relevent 
information would most likely help. (see 
https://wiki.ubuntu.com/HardwareIdentification)
Thank you for your understanding.

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-09-26 Thread Jagmax
Quote: "Today (june 23rd) linux-image update seems to have fixed this.
My drive now works and I can read dvd's."

Today Sat, Sept, 26, 2009 I just loaded ubuntu 9.04 and my drive is
gone. So linux-image update is worthless.

Does anybody know if this is even being address. An OS that breaks
hardware is no good.

I know the team is busy but this is a critical problem. Please.

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-08-22 Thread Ronnie Smith
This should not be a question.

This is a serious issue with Jaunty.

We loaded jaunty on a Clevo notebook running XP. Somehow GRUB blew out
the cd/dvd drives. They are not detected. In XP, they aren't even
detected in device manager.nothing, nada, simply gone. The cd/dvd
aren't even in the registry anymore.

However, when you put in a CD, the light comes on, it spins for a couple of 
seconds, then stops.
We checked the BIOS, the drives are there but GRUB did something to break them. 
We can confirm its GRUB because LILO brought the drives back up.

After searching the web, we found hundreds of people with the same
problem.

Changing this to a question is not beneficial to anyone. This needs to
be addressed.

The problem can be worked around using LILO, however, LILO breaks with
the next kernel update. This happened to us and now we don't even have
an OS.

Please put this in critical status as our company is on the verge of going back 
to XP because of this.
Our managers are watching this very closely to see how it will be handled.

No one can use a OS that blows out hardware.

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-08-20 Thread Fred Wong
At the end of the comment trace it says Fix Released. Where is the fix?
Is it in the latest kernel? Or is it going to be included in the next
release of Ubuntu? After upgrading to Jaunty with much pain (together
with loss of data), I would like to get my DVD/CDROM writer working. It
is working with Ubuntu 7.04 and 8.04. 9.04 is so broken unfortunately
because I have found so many issues on the net regarding 9.04.


** Changed in: linux (Ubuntu)
   Status: Fix Released => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/linux/+question/80579

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-06-23 Thread Arnaud Soyez
Today (june 23rd) linux-image update seems to have fixed this. My drive
now works and I can read dvd's.

Here's the output than I get know.

hwinfo --cdrom:
25: SCSI 300.0: 10602 CD-ROM
  [Created at block.247]
  UDI: /org/freedesktop/Hal/devices/storage_model_PBDV824DP
  Unique ID: KD9E.8OY62biVri1
  Parent ID: rKvl.JFrSjWtAyME
  SysFS ID: /class/block/sr0
  SysFS BusID: 3:0:0:0
  SysFS Device Link: /devices/pci:00/:00:0f.1/host3/target3:0:0/3:0:0:0
  Hardware Class: cdrom
  Model: "PHILIPS PBDV824DP"
  Vendor: "PHILIPS"
  Device: "PBDV824DP"
  Revision: "B3.3"
  Driver: "pata_via", "sr"
  Device File: /dev/sr0 (/dev/sg3)
  Device Number: block 11:0 (char 21:3)
  Features: CD-R, CD-RW, DVD-R, DVD+R, DVD+RW
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #12 (IDE interface)
  Drive Speed: 40
  Volume ID: "DVD-VIDEO"
  Application: "GENISOIMAGE ISO 9660/HFS FILESYSTEM CREATOR (C) 1993 
E.YOUNGDALE (C) 1997-2006 J.PEARSON/J.SCHILLING (C) 2006-2007 CDRKIT TEAM"
  Creation date: "2008091018090400"


lshw:
   *-cdrom
description: DVD writer
product: PBDV824DP
vendor: PHILIPS
physical id: 1
bus info: s...@3:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/scd0
logical name: /dev/sr0
logical name: /media/cdrom0
version: B3.3
capabilities: removable audio cd-r cd-rw dvd dvd-r
configuration: ansiversion=5 mount.fstype=udf 
mount.options=ro,nosuid,nodev,utf8 state=mounted status=ready
  *-medium
   physical id: 0
   logical name: /dev/cdrom
   logical name: /media/cdrom0
   configuration: mount.fstype=udf 
mount.options=ro,nosuid,nodev,utf8 state=mounted


** Changed in: linux (Ubuntu)
   Status: New => Fix Released

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-05-05 Thread huntz
I'm getting the same error No cdrom devices in /dev, dmesg detects both
of my cdroms but no device files are made, i did have a custom kernel
but it has IDE, support, im not sure why this is happening though, im
also on amd64

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-04-23 Thread Arnaud Soyez (Weboide)
Note that I was using intrepid x86 (32bits), but now I'm using Jaunty
amd64.

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[Bug 365633] Re: DVD+RW PHILIPS PBDV824DP not detected by nautilus and is not mountable

2009-04-23 Thread Arnaud Soyez (Weboide)

** Attachment added: "BootDmesg.txt"
   http://launchpadlibrarian.net/25898610/BootDmesg.txt

** Attachment added: "CurrentDmesg.txt"
   http://launchpadlibrarian.net/25898611/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/25898612/Dependencies.txt

** Attachment added: "HalComputerInfo.txt"
   http://launchpadlibrarian.net/25898613/HalComputerInfo.txt

** Attachment added: "Lspci.txt"
   http://launchpadlibrarian.net/25898614/Lspci.txt

** Attachment added: "Lsusb.txt"
   http://launchpadlibrarian.net/25898615/Lsusb.txt

** Attachment added: "ProcCpuinfo.txt"
   http://launchpadlibrarian.net/25898616/ProcCpuinfo.txt

** Attachment added: "ProcInterrupts.txt"
   http://launchpadlibrarian.net/25898617/ProcInterrupts.txt

** Attachment added: "ProcModules.txt"
   http://launchpadlibrarian.net/25898618/ProcModules.txt

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