[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-07-08 Thread Launchpad Bug Tracker
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

** Branch linked: lp:ubuntu/karmic/ghostscript

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread adonet
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

Till
here is the requested error_log with pdstops from june the 3rd

Jeroen

** Attachment added: error_log-with-pdftops-june-3rd
   http://launchpadlibrarian.net/27723885/error_log-with-pdftops-june-3rd

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread adonet
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

Till and here is the error_log with the pdftops file from june 10th.

This one made the printer stop within half a minute. The one of june the
3rd  didn't stop within several minutes (9 to be precisely, than I ran
out of patience). In both cases I used the reccomended postscript ppd
for my laserjet 4000 and nothing came out of the printer.

Jeroen

** Attachment added: error_log-with-pdftops-june-10th
   http://launchpadlibrarian.net/27723992/error_log-with-pdftops-june-10th

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

For all jobs your error_log shows the following:

D [10/Jun/2009:10:34:31 +0200] [Job 48] /usr/lib/cups/filter/cpdftocps:
83: /usr/lib/cups/filter/pdftops: Permission denied

You did not make the the new filter executable. Run the commands

cancel -a
sudo chmod 755 /usr/lib/cups/filter/pdftops

Then try to print again. Now it should work.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

The error_log of the 3rd of June is not really of the 3rd of June, it is
also from the 3rd of June, taken even after the one posted here as of
the 10th of June. It contains one job more, with pdftops successfully
running, but the pdftops used is the old one using GhostScript with
pswrite. One can see it from this line:

D [10/Jun/2009:10:58:08 +0200] [Job 52] %%Creator: GPL Ghostscript 864
(pswrite)

Please replace your /usr/lib/cups/filter/pdftops file by the file
attached to this comment and make the new file executable:

cancel -a
sudo chmod 755 /usr/lib/cups/filter/pdftops

Then try to print again.

This newest version contains also a fix in handling non-integer paper
size definitions.

** Attachment added: Fixed Poppler-based pdftops filter
   http://launchpadlibrarian.net/27725394/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread adonet
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

Till,

thank you very much for your help. It works. I printed this website and within 
one minute it came out of my laserjet.
Once again, thank you very much. I'll try this now in Linux Mint 7 as well. 
Since it's based on Jaunty , it might work for that distro as well.

I'll let you know

cheers Jeroen

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread adonet
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

Linux Mint 7 (Gloria) based on Ubuntu Jaunty Jackalope seems not to print with 
this solution. Th printer might not be connected.
The printer settings page tells me that the document does not conform to the 
Adobe Document Structuring Convention and may not print correctly.

This is the error log file from mint 7

** Attachment added: error_log
   http://launchpadlibrarian.net/27749645/error_log

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread adonet
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

After another try, this is the error_log again.

** Attachment added: error_log
   http://launchpadlibrarian.net/27749860/error_log

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

In both cases (Job 8 and Job 9) you do not have the correct filter
installed. The one you are using is an old Ghostscript filter on which I
stll got a lot of complaints. On can see that the old Ghostscript-based
filter is used by these lines in the error_log:

D [10/Jun/2009:19:46:54 +0200] [Job 8] Device copies: 1; device collate: 
D [10/Jun/2009:19:46:54 +0200] [Job 8] pdftops argv[5] = 8 mint7 
DebuggingPrintingProblems - Ubuntu Wiki 1 Resolution=1200x1200dpi 
Smoothing=Dark MediaType=None PageSize=A4 noHPEconoMode number-up=1 Duplex=None 
InputSlot=Auto noManualFeed HPHalftone=Enhanced 
job-uuid=urn:uuid:ba959bbe-b94a-3134-6cc0-69459eb41eee
D [10/Jun/2009:19:46:54 +0200] [Job 8] PPD: 
/etc/cups/ppd/HP-LaserJet-4000-postscript.ppd
D [10/Jun/2009:19:46:54 +0200] [Job 8] Resolution: 1200x1200
D [10/Jun/2009:19:46:54 +0200] [Job 8] Page size: A4
D [10/Jun/2009:19:46:54 +0200] [Job 8] Width: 595, height: 842, absolute 
margins: 13.44, 12.06, 581.76, 829.74
D [10/Jun/2009:19:46:54 +0200] [Job 8] Relative margins: 13.44, 12.06, 13.24, 
12.26
D [10/Jun/2009:19:46:54 +0200] [Job 8] PPD options: -r1200 
-dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842
D [10/Jun/2009:19:46:54 +0200] [Job 8] PostScript to be injected: 
D [10/Jun/2009:19:46:54 +0200] [Job 8] Running /usr/bin/gs -q -dNOPAUSE -dBATCH 
-dSAFER -sDEVICE=ps2write -sOUTPUTFILE=%stdout -dLanguageLevel=2 -r1200 
-dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=842 
/var/spool/cups/tmp/pstopxl.ZyxZtQ
D [10/Jun/2009:19:46:54 +0200] [Job 8] Page = 595x842; 13,12 to 582,830
D [10/Jun/2009:19:46:54 +0200] [Job 8] slow_collate=0, slow_duplex=0, 
slow_order=0
W [10/Jun/2009:19:46:54 +0200] [Job 8] This document does not conform to the 
Adobe Document Structuring Conventions and may not print correctly!

Please download and install my latest attachment of a pdftops filter

https://bugs.edge.launchpad.net/ubuntu/+source/cups/+bug/377011/comments/27
http://launchpadlibrarian.net/27725408/pdftops

also on your Mint 7 system. Then try to print again.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

** Attachment removed: Fixed Poppler-based pdftops filter
   http://launchpadlibrarian.net/27725408/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-10 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

Sorry, I attached the wrong file. Please use the one attached to this
comment.


** Attachment added: Fixed Poppler-based pdftops filter
   http://launchpadlibrarian.net/27756547/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-09 Thread Till Kamppeter
adonet, please follow the instructions in the CUPS error_log section
of

https://wiki.ubuntu.com/DebuggingPrintingProblems

to create a complete error_log. Thanks.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-09 Thread Till Kamppeter
*** This bug is a duplicate of bug 382379 ***
https://bugs.launchpad.net/bugs/382379

** This bug has been marked a duplicate of bug 382379
   pdftops CUPS filter has several problems

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-05 Thread adonet
The Postscript PPD doesn't print. The printer tells me on its screen
that's receiving data, but nothing happens. Sometimes the computer tells
me that the print job 's been finished. Some times it asks me if the
printer is not connected.

This is my /var/log/cups/error_log when printed with the postscript
printerdriver. After this the printer isn't capable of printing anymore
until I turn it of, and on again and cancelled all jobs on the printer.

** Attachment added: error_log
   http://launchpadlibrarian.net/27520554/error_log

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread Till Kamppeter
I have attached a Poppler-based pdftops filter now. Can everyone who has
still problems try it?

Note that currently bug 310575 still applies with it, but this will soon
be solved by a Poppler fix
(https://bugs.freedesktop.org/show_bug.cgi?id=19777, bug 382379).

** Bug watch added: freedesktop.org Bugzilla #19777
   https://bugs.freedesktop.org/show_bug.cgi?id=19777

** Attachment added: Poppler-based pdftops filter
   http://launchpadlibrarian.net/27454768/pdftops

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread David Hugh-Jones
Using this, the earlier attachment now prints ok. The original bug is
partly fixed; huge files still get created in /var/spool/cups, but
they are manageably large (at least the test case I just tried).
Printing is still slow, though.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread Till Kamppeter
Can you tell how big the temporary files get now?

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread David Hugh-Jones
about 64M in the example I used.

David Hugh-Jones
Post-doctoral Researcher
Max Planck Institute of Economics, Jena
http://davidhughjones.googlepages.com


2009/6/3 Till Kamppeter till.kamppe...@gmail.com:
 Can you tell how big the temporary files get now?

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 Status in “cups” source package in Ubuntu: Triaged
 Status in “ghostscript” source package in Ubuntu: Fix Released

 Bug description:
 Binary package hint: cups

 Since today my printer, a Laserjet 4350 connected via http, stopped working. 
 If I try and print a document from evince (1) the evince print progress bar 
 is extremely slow and (2) I get a variety of failures, in particular error 
 log messages like unable to write to temporary file: No space left on 
 device. (None of my mounted partitions are full; my main partition has about 
 600M of disk space.)


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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread Till Kamppeter
With the attached Poppler-based pdftops filter some fonts get lost (bug
362186, bug 381788), please use the new version attached here.

** Attachment added: Improved Poppler-based pdftops filter
   http://launchpadlibrarian.net/27466752/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread Till Kamppeter
64 MB is still big, but much better that I GB ...

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread adonet
With this version of pdftops I could print a 2 page document from Open
Office without any problem on my network Laserjet4000 printer. I have to
use the Laserjet4000 CUPS + Gutenprint driver instead of the recommended
printerdriver. Its not al beautiful as the recommendend driver (600 dpi
instead of 1200 dpi), but I can print again.

I 'll test it with other applications and post the result here.

Thanks Till for your assistance!

Jeroen

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-03 Thread Till Kamppeter
adonet, does the PostScript PPD (should be the recommended choice) not
work? If it does not work with the newest filter, please tell what comes
out of the printer and also provide an error_log. Thanks.

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-06-01 Thread David Hugh-Jones
Tried the new filter. Problem persists, I'm afraid.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-29 Thread Till Kamppeter
Please try also this file as alternative pdftops filter, it contains
additional workarounds:

http://launchpadlibrarian.net/27277232/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-21 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
   Importance: Undecided = Medium

** Changed in: cups (Ubuntu)
   Status: New = Triaged

** Also affects: ghostscript (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: ghostscript (Ubuntu)
   Importance: Undecided = Medium

** Changed in: ghostscript (Ubuntu)
   Status: New = In Progress

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-21 Thread Till Kamppeter
The problem why the alternate pdftops does not work is that it produces
non-DSC-conforming PostScript but advertizes it as DSC-conforming. This
leads the CUPS pstops filter to fail, the filter which handles the
double-sided attribute and which also crashed on the long document.

I have fixed this in Ghostscript upstream (SVN rev 9748) and also made a
workaround in the alternative pdftops filter for the time being. The new
version of the filter is attached. Please test.


** Attachment added: New version of the alternative pdftops CUPS filter
   http://launchpadlibrarian.net/27013948/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-21 Thread Launchpad Bug Tracker
This bug was fixed in the package ghostscript - 8.64.dfsg.1-0ubuntu11

---
ghostscript (8.64.dfsg.1-0ubuntu11) karmic; urgency=low

  * debian/patches/53_fix-pstoraster-for-call-with-input-filename.dpatch:
pstoraster did not work when called with an input file name as the 6th
command line argument.

  * debian/patches/50_ps2write-do-not-advertize-dsc-conformance.dpatch:
The ps2write output device produces PostScript which is not
DSC-conforming, so do not advertize it as DSC-conforming with a
%!PS-Adobe-... magic string. Use %! instead. Otherwise the pstops
CUPS filter cannot handle this output (LP: #377011).

  * debian/patches/45_cups-device-pagesize-margins-duplex-fixes.dpatch:
Fixed recognition of page size via /cupsPageSizeName. All page sizes were
considered custom sizes if /cupsPageSizeName was not set.

 -- Till Kamppeter till.kamppe...@gmail.com   Thu, 21 May 2009
15:25:49 +0200

** Changed in: ghostscript (Ubuntu)
   Status: In Progress = Fix Released

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-21 Thread David Hugh-Jones
The new pdftops fixes the printing on one side problem. But the other
problem is still there: printing beyond page 8 of the earlier
attachment stops with the  ERROR:typecheck message.

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-19 Thread David Hugh-Jones
This does indeed work. Printing is still slow, but 5 minutes instead
of 35 minutes. The temporary file in /var/spool/cups/tmp now hits a
maximum size of about 20M, whereas before it was going above a
gigabyte. Thank you!

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-19 Thread David Hugh-Jones
NB though that the current version does not respect the two-sided
options set in the evince print dialog - it prints one sided, if I
request two-sided long-edge binding.

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-19 Thread David Hugh-Jones
Also, when printing the attached document, after printing 1-2 pages
the printer stops and prints out a page which says
ERROR:
typecheck
OFFENDING COMMAND:
known

There's no visible error in the cups error_log, though I can attach it
if you wish. After reinstalling cups via apt-get, the document prints
normally and two-sided printing settings are respected.


** Attachment added: fernandez et al - love versus money.pdf
   
http://launchpadlibrarian.net/26924409/fernandez%20et%20al%20-%20love%20versus%20money.pdf

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-18 Thread David Hugh-Jones
It turns out that some documents create huge files in
/var/spool/cups/tmp. E.g. 1G and above, over a period of about 1/2 an
hour. Eventually, I run out of disk space.  Attaching my
/var/log/cups/error_log with debugging turned on. Job 339 is the ugly
one.


** Attachment added: error_log
   http://launchpadlibrarian.net/26905588/error_log

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-18 Thread Till Kamppeter
The error_log says

E [18/May/2009:19:13:45 +0200] [Job 339] unable to write to temporary
file: No space left on device

So the problem is really a too big temporary file. Can you try replacing
your /usr/lib/cups/filter/pdftops file by the attached one (and make
sure that the permissions get conserved, chmod 755
/usr/lib/cups/filter/pdftops. This uses another method for turning PDF
into Postscript which is more economic with the output file size. If
this does not help or causes other problems, restore to the old state
with

sudo apt-get install --reinstall cups

Please tell whether this helps.

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-18 Thread Till Kamppeter

** Attachment added: Alternative pdftops CUPS filter
   http://launchpadlibrarian.net/26907381/pdftops

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[Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-15 Thread Bryan Basil
What version of Ubuntu are you using?  What were the steps you'd taken
before the printer lost functionality?

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Re: [Bug 377011] Re: Cannot print documents to Laserjet 4350, via network

2009-05-15 Thread David Hugh-Jones
I can't think of anything I did, except install acrobat reader and use
it to print a file yesterday. My Ubuntu: Jaunty. cups version
1.3.9-17ubuntu3. I would have added this data using apport-collect,
but that times out when trying to connect to launchpad, perhaps
because I am behind a proxy.

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