[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Vish]

The branch was merged and released in package update-manager - 1:0.142.6

---
update-manager (1:0.142.6) maverick; urgency=low

 [ Mohamed Amine IL Idrissi ]
 * Implemented battery and network alerts directly in the main window.
   LP: #484249, #426708, #426710, #494772

 [ Michael Vogt ]
 * UpdateManager/Core/MyCache.py:
   - support looking for the changelog by source version
 (and add tests)
 * UpdateManager/Core/utils.py:
   - fix crash when reading the synaptic config (LP: #614170)
 -- Michael Vogt  Tue, 10 Aug 2010 15:16:27 +0200
--

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Mohamed Amine IL Idrissi]

This has been fixed in Maverick by my window-main-alerts branch.

** Changed in: hundredpapercuts
   Status: Triaged => Fix Released

** Changed in: hundredpapercuts
 Assignee: (unassigned) => Mohamed Amine IL Idrissi (ilidrissi.amine)

** Changed in: update-manager
   Status: New => Fix Released

** Changed in: update-manager
 Assignee: (unassigned) => Mohamed Amine IL Idrissi (ilidrissi.amine)

** Changed in: update-manager (Ubuntu)
   Status: Triaged => Fix Released

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) => Mohamed Amine IL Idrissi (ilidrissi.amine)

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Vish]

Thanks mpt.

** Changed in: hundredpapercuts
   Status: Confirmed => Triaged

** Changed in: hundredpapercuts
Milestone: None => maverick-round-8-potpourri

** Also affects: update-manager
   Importance: Undecided
   Status: New

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => Medium

** Changed in: update-manager (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Matthew Paul Thomas]

I've now written the relevant parts of the specification 
:
a. "Update Manager should launch automatically, in the background but not 
minimized, when the computer has been connected to the Internet for at least 
one minute, you are logged in as an administrator, and either..."
b. "Whenever the computer is not connected to the Internet, the [Install] 
button should be insensitive and have the tooltip “Not available because there 
is no Internet connection.”.

If anyone would like to implement both of those, I think that would be
enough to fix this bug. There are a couple of other details I need to
cover (what should happen if you get disconnected during updates, and
what should happen if for example a wi-fi hotspot feeds you HTML login
pages instead of software updates), but those can wait till later.

** Changed in: hundredpapercuts
 Assignee: Matthew Paul Thomas (mpt) => (unassigned)

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Bilal Akhtar]

Matthew,
You should assign yourself to update-manager (ubuntu) as well.

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[mac_v]

assigning to mpt, as he is already working on Appcenter , 
He could add this to the user testing , or provide info from user testing if he 
is already aware of this issue.

** Changed in: update-manager (Ubuntu)
   Status: New => Confirmed

** Changed in: hundredpapercuts
   Importance: Undecided => Medium

** Changed in: hundredpapercuts
 Assignee: (unassigned) => Matthew Paul Thomas (mpt)

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RE: [Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Tomas]

Hi,

First of all Update Manager shouldn't pop up to ask for updates if it
sees that there is no connection available. After all if you put in your
computer a sources CD, you will the program by yourself. The only
purpose of "auto update" is to check for new versions online. If it is
opened by the user there should be a red dot with the text "No
connection available some sources may fail to retrieve information" and
the text of the Update Manager after the user has clicked on check for
updates button should show the same text.

So:
1- Only pop up for updates if the computer is connected to the internet
2- Change main window with something that shows the user that the computer is 
not connected and may fail with the sources
3- Change window with dialogue after pressing the "Check for updates" button

What do you guys think?


Tomas



> Date: Tue, 11 Aug 2009 15:51:34 +
> From: david.sie...@canonical.com
> To: tomasnobr...@hotmail.com
> Subject: [Bug 387382] Re: update-manager doesn't check if Internet Connection 
> is available
> 
> This needs a bit more information. Some package sources are offline
> (users updating from DVDs) so when do we warn that the user is offline?
> Instead, should we clean up the "source not found" dialog, and instead
> mention that the user must be online for online updates?
> 
> Can you please attach screenshots and/or mockups?
> 
> ** Changed in: hundredpapercuts
> Milestone: round-6 => None
> 
> -- 
> update-manager doesn't check if Internet Connection is available
> https://bugs.launchpad.net/bugs/387382
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in One Hundred Paper Cuts: Confirmed
> Status in “update-manager” package in Ubuntu: New
> 
> Bug description:
> update-manager doesn't check if Internet Connection is available. When the 
> user clicks on update manager and clicks on "Check". The update-manager 
> should check whether Internet connection is available. Currently 
> update-manager comes back with a whole bunch of source not found errors.. ??

_
Novo Internet Explorer 8. Baixe agora, é grátis!
http://brasil.microsoft.com.br/IE8/mergulhe/?utm_source=MSN%3BHotmail&utm_medium=Tagline&utm_campaign=IE8

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Hercules_100_98]

Even if there isn't a major update written to run a check for internet
connectivity, at the very least the text could be changed easily to ask
the user to check their connection and/or link to Ubuntu's help section
for internet connection troubleshooting.

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Suraj James]

I've attached a screenshot of this bug. A newbie or an average user
wouldn't have any idea what failed the update. I'm not sure what the
ideal solution would be.. thats for you guys to decide.

** Attachment added: "Update_Manager.png"
   http://launchpadlibrarian.net/30193350/Update_Manager.png

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[David Siegel]

This needs a bit more information. Some package sources are offline
(users updating from DVDs) so when do we warn that the user is offline?
Instead, should we clean up the "source not found" dialog, and instead
mention that the user must be online for online updates?

Can you please attach screenshots and/or mockups?

** Changed in: hundredpapercuts
Milestone: round-6 => None

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[MCMic]

There is the same kind of problem with a lot of applications, like
almost all XMPP client I tried. (gajim, pidgin, empathy, ...)

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[David Siegel]

** Changed in: hundredpapercuts
Milestone: None => round-6

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[ShawnJGoff]

** Changed in: hundredpapercuts
   Status: New => Confirmed

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[Bug 387382] Re: update-manager doesn't check if Internet Connection is available

[Travis Watkins]

** Also affects: update-manager (Ubuntu)
   Importance: Undecided
   Status: New

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