[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-11-12 Thread Ken VanDine
** Changed in: empathy
   Importance: Unknown = Undecided

** Changed in: empathy
 Remote watch: GNOME Bug Tracker #593086 = None

** Changed in: empathy
   Status: New = Fix Released

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-11-04 Thread emma48
** Changed in: empathy (Ubuntu)
   Status: Fix Released = Fix Committed

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-11-04 Thread Chris Coulson
emma48 - please don't just change the bug state without any explanation
why you made the change

** Changed in: empathy (Ubuntu)
   Status: Fix Committed = Fix Released

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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Re: [Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-11-04 Thread emma48
sorry Chris,

but I did not mention to change any Bug. Just wanted to report one. 
Maybe I've clicked the wrong button.

Michi

Chris Coulson wrote:
 emma48 - please don't just change the bug state without any explanation
 why you made the change

 ** Changed in: empathy (Ubuntu)
Status: Fix Committed = Fix Released

   


-- 
Wer Kindern Paläste baut reißt Kerkermauern nieder! Julius Tandler
Who builds palaces to children tear down prison walls!

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-31 Thread dth
Ubuntu 9.10,  Empathy 2.28.1-1ubuntu1.

Happened to me while sending a URL after which the message window froze
up. (couldnt scroll the content anymore). As a result I tried to
maximize the window upon which the assertion error occured.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-30 Thread Launchpad Bug Tracker
This bug was fixed in the package empathy - 2.28.1.1-0ubuntu1

---
empathy (2.28.1.1-0ubuntu1) karmic-proposed; urgency=low

  * New upstream release (LP: #462016)
- Incoming message while menu is open freezes X
- crash when typoing room name
- Empathy crashes with SIGSEGV when trying spellcheck
- Empathy protocol chooser shouldn't cache TpConnectionManagerProtocol
- fixes potential security issue by ensuring that messages are always
  escaped before being displayed in Webkit
  * debian/patches/20_libindicate.patch
- fixed empathy_tp_chat_acknowledge_message: assertion failed (LP: #408530)
- added some DEBUG output for better logging
- Cleaned up a couple glib criticals
  * debian/libempathy-gtk28.symbols
- Removed symbols related to location manager, they don't apply
  * debian/patches/30_raise_not_toggle.patch
- toggle contact list visibility with the status icon (LP: #451568)

 -- Ken VanDine ken.vand...@canonical.com   Thu, 29 Oct 2009 14:18:50
+0100

** Changed in: empathy (Ubuntu Karmic)
   Status: Fix Committed = Fix Released

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-30 Thread Martin Pitt
** Changed in: empathy (Ubuntu Karmic)
   Status: Fix Released = Fix Committed

** Changed in: empathy (Ubuntu)
   Status: Fix Committed = Fix Released

** Changed in: empathy (Ubuntu)
Milestone: karmic-updates = None

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-30 Thread JMG
I'm running empathy 2.28.1-1ubuntu1 and it still crashes.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-30 Thread JMG
Errata: I missed a '.1' in the package version number.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-29 Thread Martin Pitt
Accepted empathy into karmic-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!

** Changed in: empathy (Ubuntu Karmic)
   Status: In Progress = Fix Committed

** Tags added: verification-needed

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Martin Pitt
For the record, I have tested Ken's patch since yesterday and did not
get a single crash since then. Usually it had crashed several times a
day.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Ken VanDine
I have built the patched version into my empathy ppa, those affected by
this bug please test this version and see if you can reproduce the
crash.

https://edge.launchpad.net/~ken-vandine/+archive/empathy

Thanks!

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Ken VanDine
The leak fix patch seems to have helped, but I just noticed this bug was
originally filed against 2.26.1 from a jaunty user, which didn't have
indicator support.  There must be other causes for this as well.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread A. Leon
Ken VanDine great shot (alluding to Enemy Territory)!  But I would not
migrate completely to Empathy because it lacks log imports from
Pidgin...

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Launchpad Bug Tracker
** Branch linked: lp:~ubuntu-desktop/empathy/ubuntu

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Guillaume Desmottes
Ken: this bug appears as soon as you leak an EmpathyChat. We used to
have such leaks in upstream but they have been fixed since a while.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Joe Barnett
ugh, installed .debs from Ken's PPA, but go the assertion error
subsequently (after restarting empathy, too)

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Ken VanDine
Please test 2.28.1.1-1~ppa1  from the same ppa, it has further fixes.

Thanks

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Cristian Aravena Romero
@ken VanDine: Work fine for my version 2.28.1.1-1~ppa1=) Thanks

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-27 Thread Cristian Aravena Romero
@ken VanDine: Work fine for my =) Thanks

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-26 Thread Ted Gould
This bug seems to be in Empathy and not libindicate itself.  Marking the
libindicate task as invalid.

** Changed in: libindicate
   Status: New = Invalid

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-26 Thread Daniel Holbert
 This bug seems to be in Empathy and not libindicate itself.

@Ted: I'm confused -- did you read comment #44, where an empathy
developer tracked the problem to a particular chunk of Ubuntu's
libindicate patch?

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-26 Thread Chris Coulson
The libindicate patch is part of the Empathy source we distribute to add
messaging indicator support to Empathy, using libindicate. The bug is in
that patch, and not libindicate itself

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-23 Thread Michael Ton
Thought I'd throw in my 2 cents.  This is how the error comes up for me:

1) Double-click a contact in the buddy list to open a new IM window or a new 
tab in the existing window (observed with both)
2) Type a message (doesn't have to be a URL)
3) Press Enter

Results:

1) Empathy immediately freezes up; the message does not appear in the IM window.
2) After several seconds Empathy closes
3) Upon restart of Empathy, the IM window reappears with most or all (observed 
both) ongoing chats preserved
4) The message that caused the crash appears twice in the IM window.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-23 Thread Guillaume Desmottes
I spent lot of time tracking this issue and I'm now pretty sure it's
because of Ubuntu's libindicate patch. As I said on the upstream bug
[1], this crash is due to a leak of EmpathyChat object.

I never managed to reproduce the leak in my Empathy (upstream version)
and so finally decided to take a look at the libindicate patch. And then
saw this:

cb_data = g_slice_new0 (NotificationData);
cb_data-chat = g_object_ref (chat);
cb_data-window = window;

sender = empathy_message_get_sender (message);
body = empathy_message_get_body (message);

indicator = g_hash_table_lookup (priv-indicators, chat);
if (indicator) {
empathy_indicator_update (indicator, body);
} else {
indicator = empathy_indicator_manager_create_indicator 
(priv-indicator_manager,
sender, body);
g_signal_connect (indicator, activate,
  G_CALLBACK 
(chat_window_indicator_activate_cb), cb_data);
g_hash_table_insert (priv-indicators, chat, indicator);
}

It's pretty obvious that this code will leak an EmpathyChat reference if:
a) indicator is not NULL (as cb_data is not even used)
b) for any reason the activate signal is not fired.

This is not the first time that Ubuntu's libindicate patch introduces
crashes in Empathy or offer a shitty user experience (see bug #440865)
for example. For the record, this patch has been proposed upstream and
rejected because of its poor quality, see [2] for my list of comments (I
didn't review the latest version so hopefully most of them have been
fixed since).

I'm very disappointed because Empathy developpers asked many time to
Ubuntu to either improve the quality of their patch or to drop it from
the package. My biggest concern is that now lof of Ubuntu users have a
bad image of Empathy because of this which is not fair regarding all the
hard work done by the Empathy team...


[1] https://bugzilla.gnome.org/show_bug.cgi?id=593086#c15
[2] https://bugzilla.gnome.org/show_bug.cgi?id=574744#c20

** Bug watch added: GNOME Bug Tracker #574744
   https://bugzilla.gnome.org/show_bug.cgi?id=574744

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-23 Thread Chris Carlin
I'm not surprised.

Are any Ubuntu developers watching this bug?

** Also affects: libindicate
   Importance: Undecided
   Status: New

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-23 Thread Martin Pitt
** Changed in: empathy (Ubuntu)
   Importance: Medium = High

** Also affects: empathy (Ubuntu Karmic)
   Importance: High
 Assignee: Ken VanDine (ken-vandine)
   Status: Triaged

** Changed in: empathy (Ubuntu Karmic)
Milestone: None = karmic-updates

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-23 Thread Ken VanDine
** Changed in: empathy (Ubuntu Karmic)
   Status: Triaged = In Progress

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Sotomajor
It's really annoying. 
@Katzedecimal more likely: Empathy sux. It's not blame of linux.
Switching back to psi :-(

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Guillaume Desmottes
Matt: thanks for this log, it's really useful. Do you remember what you did 
with the chat window when you reproduced this bug? Especially I'd be interested 
to know if you:
- move chat tabs
- detach chat tabs to another window
- etc

I'm really interested by this information so if anyone having
experienced this crash can provide these info please speak. :)

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Joe Barnett
I received the crash after trying to send a message to a yahoo im
contact.

the chat window did not display the message i entered, and empathy froze
for 5-10 seconds before the assertion triggered and crashed empathy.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Graeme Humphries
Just had this problem with empathy 2.28.1-1ubuntu1 on up-to-date karmic,
x64. Empathy was set to offline mode overnight, I got to work in the
morning and set it to online. It logged into my Google Talk account,
found status information for my contacts, but then a contact tried to
message me, and I got this error, and empathy crashed and restarted.
Seems to have been directly triggered by the IM from my friend, although
not sure what internal state caused that to happen.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Jean-François Fortin Tam
+1, here's how it just happened. I was connected since a few hours, and:

- I clicked to show all contacts (aka. ctrl+H)
- one of my contacts was online with the busy status (I was set to available 
status myself)
- clicked that contact, started typing, and then it crashed
- restarted empathy, started a conversation with that contact again, and 
noticed that the previous message at the time of the crash appeared twice in 
the chat history above

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Guillaume Desmottes
I'm still looking for a way to reproduce this crash. I'm especially interested 
in the following info:
- Did you speak to the contact before?
- Did you initate the conversation or did he?
- Did you close the chat window containing a tab with this contact previoulsy? 
Or just close the tab but not the whole window?
- Did you move the tab inside the chat window?
- Did you detach the tab to a new window?

Thanks a lot.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Aaron Mark Johnson
I saw a new message from a friend who did not have an open chat window with me 
currently.
Saw his message first in a Dark Grey window.  Clicked on the envelope, selected 
his name and his chat popped open in another tab of my chat window.  Had two 
previous chats with others open, his was the third.  Of the first two one was a 
chatroom and the second was another one to one chat.  Upon sending the second 
chat to him empathy crashed.  Restart indicated the chat had been sent.  
Display repeated the message, and glad it did not get lost during the event.  
:-)

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Graeme Humphries
I initiated the conversation. I sent one message to the contact before.
I had closed the whole chat window previously. Didn't move or detach the
tabs at all.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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Re: [Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Jeremy
please get me off of this list

On Thu, Oct 22, 2009 at 3:08 PM, Graeme Humphries gra...@sudo.ca wrote:
 I initiated the conversation. I sent one message to the contact before.
 I had closed the whole chat window previously. Didn't move or detach the
 tabs at all.

 --
 empathy assertion failure: 
 empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
 assertion failed: (m != NULL)
 https://bugs.launchpad.net/bugs/408530
 You received this bug notification because you are a direct subscriber
 of a duplicate bug.

 Status in High-level library and user-interface for Telepathy: New
 Status in “empathy” package in Ubuntu: Triaged

 Bug description:
 Binary package hint: empathy

 After several hours of running, empathy will crash, from pasting (usually a) 
 URL to a user.

 1) lsb_release -rd
 Description:    Ubuntu 9.04
 Release:        9.04

 2) empathy:
  Installed: 2.26.1-1ubuntu1
  Candidate: 2.26.1-1ubuntu1
  Version table:
  *** 2.26.1-1ubuntu1 0
        500 http://ftp.ussg.iu.edu jaunty/universe Packages
        100 /var/lib/dpkg/status

 3) empathy sends the message, and continues to work.

 4) empathy crashes.  Below are the appropriate lines from strace.  Also of 
 note: re-opening the chat window shows two (2) lines of the pasted content, 
 however, the recipient receives only one.

 munmap(0xb53ae000, 4096)                = 0
 clock_gettime(CLOCK_MONOTONIC, {602498, 28670077}) = 0
 gettimeofday({1249324357, 782837}, NULL) = 0
 write(2, **\nERROR:empathy-tp-chat.c:1361:e..., 99**
 ERROR:empathy-tp-chat.c:1361:empathy_tp_chat_acknowledge_message: assertion 
 failed: (m != NULL)
 ) = 99
 rt_sigprocmask(SIG_UNBLOCK, [ABRT], NULL, 8) = 0
 tgkill(31382, 31382, SIGABRT)           = 0
 --- SIGABRT (Aborted) @ 0 (0) ---
 +++ killed by SIGABRT +++


-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread m0m0
Yeah i can reproduce it if I have a conversation with someone, then
close the chat window. Then chat with someone else. Then If I chat with
the frist contact again, it crashes when sending the first message.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread m0m0
It seems important to have two windows open at the same time and that
after another conversation you change back to the first one you
previously chatted with. And that the window with the first chat was
closed in between.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread m0m0
So to sum up

- Did you speak to the contact before?
Yes. In between the window was closed.

- Did you initate the conversation or did he?
I initiated it in this case.

- Did you close the chat window containing a tab with this contact previoulsy? 
Or just close the tab but not the whole window?
I did not use tabs, but have every conversation in its own window

- Did you move the tab inside the chat window?
No

- Did you detach the tab to a new window?
No

If I know initiate the chat to one of the two previous conversations, it
works. As soon as I open the second conversation and type and send, it
crashes. Hope these three posts help. Cheers.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Guillaume Desmottes
mOmO: thanks, that's very useful information.

Which protocol are you using : Jabber, MSN, ICQ... ?
As I understand, your Empathy is configured with the Open new chats in 
separated Windows option enabled; is that correct?

Can you reproduce this crash 100% of the time?  If you can, could write a 
detailed scenario leading to the crash from a fresh Empathy start? Something 
like:
- Start chat with A and send him a message
- Close A's window
- Start chat with B
- ...

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread Tristan
Using only MSN. Happens sometimes after trying to send a message to a
contact. Karmic Beta.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-22 Thread m0m0
Hi Guillaume, I'm glad if I can be of some help :-) 
I am almost exclusively using ICQ, hence all I described applied to ICQ. And 
yes I have selected Open new chats in separated windows. 
When I wrote my reports I could reproduce it 100% of the times. Right now all 
my contacts are offline but I will give you the detailed scenario from scratch 
and a fresh start in about 15-16 hours unless someone else does it.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-21 Thread Katzedecimal
Running Karmic Koala beta, kept up to date.  I still encounter this bug
in Empathy and have also had it occur in Pidgin - same protocols (AIM
and Google Talk), same symptoms, same error.  So it may relate to one or
more of the dependencies shared between Pidgin and Empathy (since
Empathy depends libpurple, among others.)  This bug occurs several times
a day and will prove to be a Linux sucks showstopper for new users.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-20 Thread Chris Carlin
I'm still seeing the crash under 2.28.1
For me it happens when I open empathy from the envelope icon, doubleclick on a 
gtalk contact, and then send a message, all after not having sent a message in 
a while.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-20 Thread Guillaume Desmottes
I'd be interested to know if this bug still happen in 2.28.1. It *could* be a
side effect of the last _run_ calls which have been removed in this release.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-20 Thread linusr
empathy crashed sending message to 'sametime' contact and message was
duplicated as well

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-20 Thread ViiJay
From my point of view I experienced those hungs when speeding through
the menus of an conversation. But until now it didn't re-appear. I only
tested a couple of minutes because my problem came up quickly. I will
investigate this tomorrow more intense.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-17 Thread Captain Haggy
It also happens on sending a message to gmail

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-16 Thread Yunkwan
I have this problem too. Karmic beta i386, updated to the latest.
it crashes after runing for several hours.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-15 Thread Henrique Ferreiro
I think the priority of this bug should be raised. For me, it happens
everyday and the worst part is that before one notices that empathy has
reached the bug by crashing when typing something, no notification of
incoming messages is shown.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-15 Thread Jeroen Hoek
I second the request for assigning a higher priority. Often this bug
hits me several times a day. For me it is easily the only bug left in
Karmic that reminds me I'm running a beta instead of a stable release.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-14 Thread Sebastien Bacher
bug #443340 seems similar to this one

** Changed in: empathy (Ubuntu)
   Status: Confirmed = Triaged

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-13 Thread Jeroen Hoek
The AIM protocol behaves in the same manner; the line sent before the
crash appears twice, but is received only once.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-13 Thread koex
Crash on Karmic Beta sending a message to a Google Talk contact. Message
sent twice when restart empathy.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-12 Thread Edgardo Lineros
Same thing like Mats, MSN, message send twice.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-10 Thread Mats Taraldsvik
The symptoms are slightly different from Johannes Maibaum on my machine,
during an MSN conversation : My message history also shows the message
as being sent twice, but it was received only once.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-09 Thread Matt Zimmerman

** Attachment added: debug log from a session which triggered this crash
   http://launchpadlibrarian.net/33363102/empathy.log

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-09 Thread Ken VanDine
** Changed in: empathy (Ubuntu)
 Assignee: (unassigned) = Ken VanDine (ken-vandine)

** Changed in: empathy (Ubuntu)
   Status: Triaged = Confirmed

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-09 Thread Johannes Maibaum
Happenend to me during an ICQ conversation. After restarting Empathy,
the message is shown in my message history as being sent twice, while
actually nothing happened, i.e. my friend did not recieve it.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-05 Thread Jeroen Hoek
Yup, still an issue in beta.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-05 Thread Jens
Running karmic beta, when pasting an url in a chat message (msn) it crashed...
same assertion failure

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-05 Thread Daniel Holbert
Unless you have new information about this bug, please don't add me
too comments -- instead, just toggle the this bug affects me too link
at the top of this page.  Thanks!

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-04 Thread Mark Wallström
Same here, Karmic. Although, empathy was running in the background for
me when it happend.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-04 Thread myahmad
Up-to-date Kubuntu Karmic (beta)
I was chatting and then closed the chat window. I was expecting a reply message 
and when no notification appeared for some time I double-clicked the contact 
and Empathy crashed.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-10-01 Thread n0s0r0g
Same problem on Karmic Beta.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-09-30 Thread Yunkwan
I have this problem too. I'm on the latest Karmic.

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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[Bug 408530] Re: empathy assertion failure: empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: assertion failed: (m != NULL)

2009-09-29 Thread Steven Walter
I've experienced this crash with Google Talk

-- 
empathy assertion failure: 
empathy:ERROR:empathy-tp-chat.c:1391:empathy_tp_chat_acknowledge_message: 
assertion failed: (m != NULL)
https://bugs.launchpad.net/bugs/408530
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