[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: sane-backends (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/411181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
** No longer affects: sane-backends (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/411181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
Pieter Ennes, thank you for reporting this and helping make Ubuntu better. As per https://wiki.ubuntu.com/Releases 9.10 is EOL. If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it. ** Project changed: hplip => sane-backends (Ubuntu) ** Changed in: sane-backends (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/411181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
SOLUTION/ WORK AROUND This problem still exists and has since about 2008 in various guises. This may just be one of them! I am using an HP 3055 MFP, networked with Fedora 17. I am not going to post pages of output, as none of it disclosed anything unusual. I had scanned 700 pages at 1200dpi using the ADF when it all stopped. I upgraded the kernel iirc, but I may have touched other things. I did reboot. To get working again, I upgraded everything, downgraded everything, upgraded everything, installed and re-installed sane, libsane, xsane and hplip. (hplip is 3.13.4 from fedora updates.). . Kept getting the 'Error on read I/O' message, and this in the journal: scanimage[11776]: io/hpmud/jd.c 630: timeout read_channel sec=10 hp:/net/HP_LaserJet1.12 scanimage[11776]: invalid read: exp=1509 act=269 ReadMfpdtfBlock scan/sane/mfpdtf.c 527 scanimage[11834]: io/hpmud/pp.c 627: unable to read device-id ret=-1 I tried everything. Sacrificed a chicken at the full moon. Nothing worked. Epiphany. Found an old USB cable, and reinstalled the printer as USB. DAMN! Same 'read i/O' error but now: scanimage[7220]: io/hpmud/dot4.c 121: unexpected DOT4CreditRequest: cmd=4, hid=1, pid=1, maxcredit=8 Did some *more* googling. Found a reference from 2008 where the fix to 'read I/O' error was to change from 'Lineart' to 'Gray' mode. And that works! So changing from: scanimage --device-name=$hpaio --format=tiff --mode Lineart --resolution 1200 -l 40 -t 12 -x 110 -y 210 -v --batch=$2%d.tif --batch-start=$3 --batch-count=$4 --batch-increment=$5 to: scanimage --device-name=$hpaio --format=tiff --mode Gray --resolution 1200 -l 40 -t 12 -x 110 -y 210 -v --batch=$2%d.tif --batch-start=$3 --batch-count=$4 --batch-increment=$5 corrects this problem.. $hpaio is presently: 'hpaio:/usb/HP_LaserJet_3055?serial=xxx' etc. It was hpaio:/net/HP_...' And I just finished doing 2 50 page batch scans, for 100 total without intervention except to turn the stack over. And not a single message to the journal. SO; my best guess is that there is a fixed size buffer somewhere, which is set to a different size for Lineart than for Gray and which is too small for 1200dpi. Note that I could ALWAYS scan using 600dpi. It was only 1200 dpi which failed. I did not reduce the scanned page size in order to test this. There *may* be another issue for networked scanners using the wrong uri, but the system worked up until I re-booted. I rarely reboot the desktop and it had been up for 4 months or so before I updated the kernel and rebooted. So there is a clue. It's about time to find and squash this bug. Contact me directly if you have questions. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/411181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: sane-backends (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/411181/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
In HP Laser Jet M1120n MFP scan doesn't work for the second page (more than one pages). And It is known issue for us with similar printer HP Laser Jet M1319n MFP. We have fixed the issue and it will be available in the coming release. Sorry for the inconvenience. For the Printer M1212nf scanning more than one page has been fixed. Please download latest HPLIP and install it. Thanks for contacting HPLIP Yashwant -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/411181 Title: sane detects but doesn't scan with HP network scanner -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
Having a very similar experience with an M1212nf: I got it to scan one page once, but after that it always fails - trying to scan, or just to use --help with scanimage to get the supported parameters - with the Error during device I/O message. This is on Fedora 14, so I suspect this is some kind of upstream bug, not Ubuntu specific. I have hplip 3.10.9 (packaged Fedora). -- sane detects but doesn't scan with HP network scanner https://bugs.launchpad.net/bugs/411181 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
also see: https://bugs.launchpad.net/hplip/+bug/395284 -- sane detects but doesn't scan with HP network scanner https://bugs.launchpad.net/bugs/411181 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
ah, found the best reference for the 1212nf at least: https://bugs.launchpad.net/hplip/+bug/653391 -- sane detects but doesn't scan with HP network scanner https://bugs.launchpad.net/bugs/411181 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
This bug appears as well in https://bugs.launchpad.net/hplip/+bug/655247
I was able to scan with hp-scan once but the second time it hangs.
HPLIP version 3.10.6
Syslog data:
Output from hp-scan -xjpeg -r75 -mcolor -g -o Pictures/hp-scan.jpg
/tmp/hp-scan-output.txt
batisc...@batiscafo-desktop:~$ tail -f /tmp/hp-scan-output.txt
hp-scan[4319]: debug: hp:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF: back_end:hp
is_hp:True bus:net model:HP_LaserJet_M1120n_MFP serial: dev_file:
host:NPI2899BF zc:NPI2899BF port:1
hp-scan[4319]: debug: Cache miss: hp_laserjet_m1120n_mfp
hp-scan[4319]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-scan[4319]: debug: Searching for section [hp_laserjet_m1120n_mfp] in file
/usr/share/hplip/data/models/models.dat
hp-scan[4319]: debug: Found section [hp_laserjet_m1120n_mfp] in file
/usr/share/hplip/data/models/models.dat
hp-scan[4319]: debug: {'hpaio:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF':
['HP_LaserJet_M1120n_MFP']}
Using device: hpaio:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF
Using device hpaio:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF
Opening connection to device...
From Syslog
Oct 13 11:39:27 batiscafo-desktop python: hp-scan[4319]: error: SANE: Error
during device I/O (code=9)
Oct 13 11:43:43 batiscafo-desktop xsane: io/hpmud/jd.c 608: timeout
read_channel sec=45 hp:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF
Oct 13 11:43:43 batiscafo-desktop xsane: bb_marvell.c 334: invalid get_msg
hp:/net/HP_LaserJet_M1120n_MFP?zc=NPI2899BF
Oct 13 11:46:19 batiscafo-desktop python: io/hpmud/jd.c 784: mdns lookup
NPI2899BF.local retry 1...
Oct 13 11:46:20 batiscafo-desktop python: io/hpmud/jd.c 784: mdns lookup
NPI2899BF.local retry 2...
Oct 13 11:46:21 batiscafo-desktop python: io/hpmud/jd.c 784: mdns lookup
NPI2899BF.local retry 1...
Oct 13 11:46:22 batiscafo-desktop python: io/hpmud/jd.c 784: mdns lookup
NPI2899BF.local retry 2...
Oct 13 11:56:33 batiscafo-desktop udevd[5464]: SYSFS{}= will be removed in a
future udev version, please use ATTR{}= to match the event device, or ATTRS{}=
to match a parent device, in
/etc/udev/rules.d/86-hpmud-hp_laserjet_p1505.rules:9
O
** Attachment added: Failure screen of XSane scan with HP MFP
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/411181/+attachment/1690598/+files/hp-mfp-sane-message.png
--
sane detects but doesn't scan with HP network scanner
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[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
I upgraded hplip to 3.10.9 with Device Manager Version 15,0 (QT4) and same behaviour occurs. After reboot hp-scan hangs at Opening connection to device...and xsane dies with the same message. Same behaviour after reinstalling the plugin, only now hp-scan dies after a minute with the message in red error: SANE: Error during device I/O (code=9) Love, Andres -- sane detects but doesn't scan with HP network scanner https://bugs.launchpad.net/bugs/411181 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 411181] Re: sane detects but doesn't scan with HP network scanner
The SNMP call sane performs seems OK when done manually: $ snmpget -v 2c -c public laser.local 1.3.6.1.4.1.11.2.3.9.1.1.7.0 SNMPv2-SMI::enterprises.11.2.3.9.1.1.7.0 = STRING: MFG:Hewlett-Packard;MDL:HP LaserJet M1120n MFP;CMD:ZJS,HBS,PJL,ACL;CLS:PRINTER;DES:HP LaserJet M1120n MFP;FWVER:20080908; -- sane detects but doesn't scan with HP network scanner https://bugs.launchpad.net/bugs/411181 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
