[Bug 415539] Re: DVD/CD drive isn't picked up after eject
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
Mark Brown, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
I am seeing this in 13.10, on a Lenovo L430. - There is no CD in the drive. The drive is empty. - The physical switch on the CD-ROM drive does nothing. - The door works fine after reboot. It gets locked after ejecting 1 CD. - This happens when ejecting using Nautilus, and also when ejecting using Unity dock right-click-eject. $ sudo eject -v [sudo] password for xxx: eject: using default device `cdrom' eject: device name is `cdrom' eject: expanded name is `/dev/cdrom' eject: `/dev/cdrom' is a link to `/dev/sr0' eject: `/dev/sr0' is not mounted eject: `/dev/sr0' is not a mount point eject: `/dev/sr0' is not a multipartition device eject: trying to eject `/dev/sr0' using CD-ROM eject command eject: CD-ROM eject command failed eject: trying to eject `/dev/sr0' using SCSI commands eject: SCSI eject failed eject: trying to eject `/dev/sr0' using floppy eject command eject: floppy eject command failed eject: trying to eject `/dev/sr0' using tape offline command eject: tape offline command failed eject: unable to eject, last error: Inappropriate ioctl for device $ sudo hdparm -I /dev/sr0 /dev/sr0: ATAPI CD-ROM, with removable media Model Number: HL-DT-ST DVDRAM GT80N Serial Number: M8LD9N9 Firmware Revision: LN81 Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0 Standards: Likely used CD-ROM ATAPI-1 Configuration: DRQ response: 50us. Packet size: 12 bytes cache/buffer size = unknown Capabilities: LBA, IORDY(can be disabled) DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 Cycle time: min=120ns recommended=120ns PIO: pio0 pio1 pio2 pio3 pio4 Cycle time: no flow control=120ns IORDY flow control=120ns Commands/features: Enabled Supported: * Power Management feature set * PACKET command feature set * DEVICE_RESET command * NOP cmd * 64-bit World wide name * Gen1 signaling speed (1.5Gb/s) * Phy event counters Device-initiated interface power management Asynchronous notification (eg. media change) * Software settings preservation Nothing about this is showing in dmesg. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
Nick Glynn, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.12 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Package changed: hal (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
** This bug is no longer a duplicate of bug 811464 Cannot mount media in DVD rom drive, Acer Timeline 4810TG. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
*** This bug is a duplicate of bug 811464 *** https://bugs.launchpad.net/bugs/811464 ** This bug is no longer a duplicate of bug 412527 Cannot mount media in DVD rom drive, Acer Timeline 4810T. ** This bug has been marked a duplicate of bug 811464 Cannot mount media in DVD rom drive, Acer Timeline 4810TG. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/415539 Title: DVD/CD drive isn't picked up after eject To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hal/+bug/415539/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
*** This bug is a duplicate of bug 412527 *** https://bugs.launchpad.net/bugs/412527 I just booted and startet "lshw" |grep MATSHITA: dmesg output: [ 68.680024] ata6: failed to reset engine (errno=-5) [ 72.844097] ata6: softreset failed (device not ready) [ 72.844104] ata6: hard resetting link [ 77.320096] wlan0: no IPv6 routers present [ 78.704047] ata6: failed to reset engine (errno=-5) [ 83.908097] ata6: link is slow to respond, please be patient (ready=0) [ 107.896232] ata6: softreset failed (device not ready) [ 107.896242] ata6: limiting SATA link speed to 1.5 Gbps [ 107.896246] ata6: hard resetting link [ 113.424257] ata6: failed to reset engine (errno=-5) My drive is a : Host: scsi5 Channel: 00 Id: 00 Lun: 00 Vendor: MATSHITA Model: DVD-RAM UJ892AS Rev: 1.00 Type: CD-ROM ANSI SCSI revision: 05 on a new notebook: Acer TravelMate TM8571-352G25Mn I can only eject discs with the "eject" command, which works fine: If I press the eject button on the keyboard, the operating system hangs for some seconds, till the eject is done ! The dmesg output is then: [ 556.808241] atkbd.c: Unknown key pressed (translated set 2, code 0x91 on isa0060/serio0). [ 556.808249] atkbd.c: Use 'setkeycodes e011 ' to make it known. [ 556.818988] atkbd.c: Unknown key released (translated set 2, code 0x91 on isa0060/serio0). [ 556.818995] atkbd.c: Use 'setkeycodes e011 ' to make it known. [ 568.644261] ata6: SATA link up 1.5 Gbps (SStatus 113 SControl 310) and further discs are not recognized anymore ! Following some hints changing SATA Mode from AHCI to IDE does not work for me, because then the Matshita drive is not detected any more, even in the BIOS ! -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
*** This bug is a duplicate of bug 412527 *** https://bugs.launchpad.net/bugs/412527 ** This bug has been marked a duplicate of bug 412527 Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) are not recognised - error message that media is unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my password - message given that another user mounted the media. -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
** This bug is no longer a duplicate of bug 412527 Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) are not recognised - error message that media is unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my password - message given that another user mounted the media. -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
*** This bug is a duplicate of bug 412527 *** https://bugs.launchpad.net/bugs/412527 ** This bug has been marked a duplicate of bug 412527 Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) are not recognised - error message that media is unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my password - message given that another user mounted the media. -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
** Package changed: ubuntu => hal (Ubuntu) -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
not a nautilus bug. ** Package changed: nautilus (Ubuntu) => ubuntu -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
After submitting I reran DMESG and a few extra bits got thrown out [ 3961.360073] ata5: failed to reset engine (errno=-5) [ 3965.536339] ata5: softreset failed (device not ready) [ 3965.536361] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300) [ 3975.536272] ata5.00: qc timeout (cmd 0xa1) [ 3976.037519] ata5.00: failed to IDENTIFY (I/O error, err_mask=0x4) [ 3976.037527] ata5.00: revalidation failed (errno=-5) [ 3976.037538] ata5: limiting SATA link speed to 1.5 Gbps [ 3976.037547] ata5: hard resetting link [ 3981.872069] ata5: failed to reset engine (errno=-5) [ 3986.072064] ata5: softreset failed (device not ready) [ 3986.072088] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 310) [ 4016.073276] ata5.00: qc timeout (cmd 0xa1) [ 4016.576056] ata5.00: failed to IDENTIFY (I/O error, err_mask=0x4) [ 4016.576061] ata5.00: revalidation failed (errno=-5) [ 4016.576066] ata5.00: disabled [ 4016.576083] ata5: hard resetting link [ 4022.456080] ata5: failed to reset engine (errno=-5) [ 4026.600084] ata5: softreset failed (device not ready) [ 4026.600106] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 310) [ 4026.600135] ata5: EH complete Apologies for the double post. -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 415539] Re: DVD/CD drive isn't picked up after eject
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/30478658/Dependencies.txt ** Attachment added: "ProcMaps.txt" http://launchpadlibrarian.net/30478659/ProcMaps.txt ** Attachment added: "ProcStatus.txt" http://launchpadlibrarian.net/30478660/ProcStatus.txt -- DVD/CD drive isn't picked up after eject https://bugs.launchpad.net/bugs/415539 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
