[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2011-07-08 Thread Mathieu Trudel-Lapierre
These changes have been included since Maverick; marking as Fix
Released.

This is not to say that there can't be issues: this bug was about
blacklisting devices. There are tons of new devices released every day.
If you find that your device isn't properly being ignored by
ModemManager, please file a separate bug and include the USB ID so we
can add it to the blacklisted devices.

Thanks!

** Changed in: modemmanager (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  modem-manager tries to probe, crashes PalmOS handhelds and makes other
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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2011-07-08 Thread Brian Murray
** Also affects: modemmanager (Fedora) via
   https://bugzilla.gnome.org/show_bug.cgi?id=608022
   Importance: Unknown
   Status: Unknown

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-11-23 Thread Matt Behrens
Yeah, I don't know which devices do and don't work offhand, but I do
know for a fact (again, I double-checked this, in case things had
changed since I last tried it back when I opened this bug originally)
that the LifeDrive *requires* the visor module.  It's just a matter of
which Palm devices the libusb code supports.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-11-22 Thread PascalCavy
My device is a Palm Treo650 and as suggested in the ubuntu forum I had
to remove visor module in order to be able to sync the device using
jpilot.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-11-21 Thread Matt Behrens
@PascalCavy: unfortunately, libusb (a.k.a. PILOTPORT=usb:) is not an
option for all devices.  I did just try it again, and was not able to
start a sync.  LifeDrive in particular was unsupported in libusb mode by
pilot-link a few years ago, and I believe other Palms had similar
issues:

http://lists.pilot-link.org/pipermail/pilot-link-
general/2008-May/003364.html

Given your experience, and the fact that modemmanager is no longer
crashing my LifeDrive on maverick, maybe libusb devices may still
present an issue if the visor module is inserted?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-11-18 Thread PascalCavy
Please look at https://help.ubuntu.com/community/PalmDeviceSetup for a
solution. You must not use visor module anymore as it conflicts with new
libusb method.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-11-18 Thread PascalCavy
it still crashed on kubuntu 10.10

I have removed modem-manager and killed it.

I connect the treo650 and press hotsync 
the devices appear on the syslog :
Nov 18 17:01:48 minipc kernel: [19690.570042] usb 6-1: new full speed USB 
device using uhci_hcd and address 11
Nov 18 17:01:48 minipc kernel: [19690.751559] visor 6-1:1.0: Handspring Visor / 
Palm OS converter detected
Nov 18 17:01:48 minipc kernel: [19690.751684] usb 6-1: Handspring Visor / Palm 
OS converter now attached to ttyUSB0
Nov 18 17:01:48 minipc kernel: [19690.751766] usb 6-1: Handspring Visor / Palm 
OS converter now attached to ttyUSB1

I then start 
pilot-debugsh /dev/ttyUSB0

as soon as I enter the command menu for example ===> treo650 reboots !

Nov 18 17:02:23 minipc kernel: [19725.790065] usb 6-1: USB disconnect, address 
11
Nov 18 17:02:23 minipc kernel: [19725.790233] visor ttyUSB0: Handspring Visor / 
Palm OS converter now disconnected from ttyUSB0
Nov 18 17:02:23 minipc kernel: [19725.790285] visor ttyUSB1: Handspring Visor / 
Palm OS converter now disconnected from ttyUSB1
Nov 18 17:02:23 minipc kernel: [19725.790294] visor 6-1:1.0: device disconnected

So this problem is still not solved.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-10-21 Thread Bohdan Kmit'
My Treo 680 stop crashing after upgrade to Kubuntu 10.10

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-10-20 Thread Matt Behrens
Looking at GNOME Bugzilla, it seems modem-manager has a blacklist that
includes Palm devices (the lsusb log someone posted matches my
LifeDrive.)  Has anyone tested maverick with this yet?  Wondering if it
made it in.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-06-22 Thread nUboon2Age
Also I was getting the same kind of dmesg entries as the original bug report 
when undergoing these continous resets:
such as:
  visor 1-3:1.0: Handspring Visor / Palm OS converter detected
  usb 1-3: Handspring Visor / Palm OS converter now attached to ttyUSB0

Followed shortly thereafter by:
  visor ttyUSB0: Handspring Visor / Palm OS converter now disconnected

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-06-22 Thread nUboon2Age
PROBLEM: with Lucid and a Palm 700p with a USB cradle using the visor
module if I pressed the hotsync button the palm would be continously
reseting indefinitely (had to unplug).   The key to fixing this problem
seemed to be purging modemmanager.  I also removed the visor module.

FIX: Hotsync successfully with:
PDA: Palm 700p
Connection: USB cable connector
Remove: modemmanager completely purged.
Remove module: visor
Software: gnome-pilot
gnome-pilot Settings: 
PDA id: 2001 (changed from default value which was 1000)
Name: Cradle (default)
Type: USB
Timeout: 2 (default)
Device: usb:  
Speed: 115200 (default was 57600)

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-11 Thread Ed Comer
I use jpilot ver 1.6.2.4 on ubu9.10 amd64. I worked perfectly with
ubu9.04, reliably syncing via usb: each and every time. When I upgraded
to 9.10 it didn't work, crashing my Sony Clie PEG-SJ22/U, as described
by others, above. When I removed the modemmanager package it still would
not sync to usb:. I added the visor module back in to try /dev/pilot.
This works but unreliably, meaning that it won't sync each and every
time. I haven't figured why it syncs sometimes but not others.
Personally, I would really like for it to work as it did with 9.04,
namely without the visor module and syncing reliably to usb:

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-08 Thread Dominik
For my old Tungsten T3 I had to start the hotsync to make the devices
(ttyUSB0 / ttyUSB1) visible on my pc. I'll have a look at this again (if
I find it somewhere... ).

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-08 Thread jaf0
Dom:

As soon as I connected my 700p, modprobe loaded up the visor module

perhaps he did not connect the device?

or didn't remove modem-manager.?

jaf0

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-08 Thread Dominik
Christoph: Did you press the Sync-Button on you Palm TX before you ran lsudev? 
As far as I can see there's no ttyUSB*
in your output. The device is only visible if it is in "Sync-mode".

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-07 Thread Christoph
Thank you, jaf0. Let's see if my output is the one you need. I said 
$ ./lsudev tty (because someone mentioned that earlier)
and 
$ ./lsudev usb (because my Palm TX uses a usb cable)

But honestly, I don't understand anything :-)

** Attachment added: "lsudev-output.tar.gz"
   http://launchpadlibrarian.net/38852455/lsudev-output.tar.gz

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-06 Thread jaf0

** Attachment added: "lsudev.gz"
   http://launchpadlibrarian.net/38840900/lsudev.gz

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-06 Thread jaf0
ok. i'm attaching a compiled version. md5sum of ungzipped file is ...

3c8dc47c248827124e8e11ae314a6559

compiled on Karmic (gcc (Ubuntu 4.4.1-4ubuntu9) 4.4.1)

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-06 Thread Christoph
I'd be glad to post my lsudev output, but I'll need some help... 
* I've not found any lsudev file in  
/usr/src/modemmanager-0.2.git.20091014t233208.16f3e00/ (which I got by $ sudo 
apt-get source modemmanager). 
* I can't run jaf0's lsudev.c.gz file (I made it executable 755 and said 
"./lsudev", but bash complains: "./lsudev.c: cannot execute binary file") - do 
I have to compile that first? How? Is there a compiled version I can download 
for (X)Ubuntu Karmic?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-05 Thread Dominik
Thank you. I've attached it to the Gnome-Bugzilla.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread jaf0
and here's a tar file of the various outputs ...

both for 700p as visor
and 700p as USBModem

r...@t30:/usr/src/lsudev# tar -tvf output.tar
-rw-r--r-- root/src  10240 2010-02-04 16:39 
lsudev.MobilestreamUSBModem.treo700p.out.gz
-rw-r--r-- root/src   4114 2010-02-04 15:36 lsudev.treo700p.out.gz
-rw-r--r-- root/src210 2010-02-04 16:36 
lsusb.MobilestreamUSBModem.treo700p.out.gz
-rw-r--r-- root/src235 2010-02-04 15:47 lsusb.treo700p.out.gz


** Attachment added: "output.tar"
   http://launchpadlibrarian.net/38767974/output.tar

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread jaf0
here's the lsudev.c that I used...

** Attachment added: "lsudev.c.gz"
   http://launchpadlibrarian.net/38767888/lsudev.c.gz

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread Dominik
I run "lsudev tty" for my smartcard-reader. The command does not exit,
you have to abort it with Ctrl-c.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread Dominik
jaf0: Sorry: The program is in the source code from ModemManager (in directory 
test/ ) not NetworkManager.
It's called lsudev. You have to build it on your own. It is not included in the 
deb.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread jaf0
nvm, i found a coupla versions...gonna run 'em here in a few.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread jaf0
dominik: lsdev or lsudev?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread Dominik
Sorry: correct Question is: Why are the Updates of the Upstream Tickets
not shown here in Launchpad? The Bugwatcher is already active as I see?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread Dominik
By the way: Is it possible to set a "Bug watcher" to the corresponding
ticket in Gnome-Bugzilla?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-04 Thread Dominik
Hello jaf0,

there's a tool "lsudev" in the ModemManager-Sources. Is it possible to run this 
tool while your treo is visible? You have to stop Modemmanager/Networkmanager 
before this! As far as I understood, this command delivers all information 
needed by the
NetworkManager Developers. If you attach the output here I will update the 
Upstream Bugzilla.

Regards
Dominik

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-03 Thread jaf0
I guess the rest of the information is as follows.

Currently on a Hard Reset (Clean device), it modprobes properly and sets up the 
ttyUSB0 and ttyUSB1
Feb  3 01:50:31 t30 kernel: [ 4065.572956] usbcore: registered new interface 
driver usbserial
Feb  3 01:50:31 t30 kernel: [ 4065.572999] USB Serial support registered for 
generic
Feb  3 01:50:31 t30 kernel: [ 4065.573071] usbcore: registered new interface 
driver usbserial_generic
Feb  3 01:50:31 t30 kernel: [ 4065.573078] usbserial: USB Serial Driver core
Feb  3 01:50:31 t30 kernel: [ 4065.613866] USB Serial support registered for 
Handspring Visor / Palm OS
Feb  3 01:50:31 t30 kernel: [ 4065.613907] USB Serial support registered for 
Sony Clie 3.5
Feb  3 01:50:31 t30 kernel: [ 4065.613944] USB Serial support registered for 
Sony Clie 5.0
Feb  3 01:50:31 t30 kernel: [ 4065.614012] usbcore: registered new interface 
driver visor
Feb  3 01:50:31 t30 kernel: [ 4065.614018] visor: USB HandSpring Visor / Palm 
OS driver
Feb  3 01:50:53 t30 kernel: [ 4087.802648] usb 1-1.4: USB disconnect, address 18

as soon as i disconnect the cable, the 700p crashes/reboots.

f/u to post #33 the USB device ID is for modem.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds and makes other serial devices unusable

2010-02-03 Thread jaf0
Treo 700p here. any additional information you need for this specific
device?

USB ID is Bus 001 Device 004: ID 0830:1279 Palm, Inc.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-25 Thread Dominik
Opened: https://bugzilla.gnome.org/show_bug.cgi?id=608022


** Bug watch added: GNOME Bug Tracker #608022
   https://bugzilla.gnome.org/show_bug.cgi?id=608022

** Summary changed:

- modem-manager tries to probe, crashes PalmOS handhelds
+ modem-manager tries to probe, crashes PalmOS handhelds and makes other serial 
devices unusable

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-25 Thread Dominik
This issue exists since August 2009: Has anybody opened a bug-report in
the upstream project yet?

At least I don't find one on Gnome-Bugzilla.
Strange...

To hopefully get this problem solved I will open one and link this Bug
to it.

As far as I see:

The culprit is the ModemManager. It probes all serial devices for attached
modems. These probes irritate some serial devices. For us these are:

  * Palm OS Handheld
  * PCMCIA Smartcard-Reader

but there might be other devices which don't like ModemManager fiddle
about with there interface.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-22 Thread Dominik
Just as a very dirty hack: try to remove (rename) /usr/lib/ModemManager
/libmm-plugin-generic.so. This disables probing on generic serial
devices and still let internal UMTS Modems (like from sierra, etc) work
like expected. At least it works for me until modemmanager is fixed.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-22 Thread Torsten Spindler
I have a similar problem with a SmartCard reader, which also becomes
unavailable after being probed by modemmanager.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-08 Thread Matt Behrens
Still a problem in 0.2.git.20091014t233208.16f3e00-0ubuntu1 on lucid.

Still work-aroundable by apt-get purge modemmanager; sudo killall modem-
manager.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-06 Thread Marc Deslauriers
For 56k modems, see Bug #496206.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-06 Thread jkohler2
Neither of my 2 usb 56k modems, Zoom or U.S. Robotics, would respond to 
sudo gnome-ppp, under Ubuntu 9.10 in contrast to Ubuntu 9.04 which 
worked perfectly.  

  Bug #469881 in Ubuntu: “gnome-ppp fails under 9.10, works under
9.04”

A temporary workaround was suggested:

sudo apt-get remove modemmanager

After rebooting my laptop, sudo gnome-ppp works fine.

There must be an error in modem manager

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-02 Thread BrettJGladman
Using a Treo 650 on 9.10 64-bit.  I also had crashing upon hitting hotsync on 
the Treo.  Using
synaptic to uninstall modemmanger resolved the problem and I can now sync with 
jpilot (must
hit hotsync in jpilot first, then on Treo).  [Had to reboot after modemmanager 
uninstall.]
The only problem is that something seems to have removed the categories on my 
address
book, but I am unsure if that is jpilot or one of the other attempt I made 
earlier.
Thanks a lot for this help.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2010-01-01 Thread Elrohir
Confirm, too, on Kubuntu. I use a Treo680. Since Karmic it crashed
constantly while attached to usb port. Uninstalling modemmanager and
rebooting fixed the problem. Thank  god! That would have been a major
problem to me! Thanks a lot!

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-12-13 Thread Brock Riedell
Confirmed for me also - syncing a Treo 650 to J-Pilot using the visor
module.  No problem across several Ubuntu versions, but the Karmic
upgrade suddenly broke syncing, resetting the device every time just as
others have described.  I uninstalled modemmanager, rebooted, and am now
syncing without problems.  Thanks Matt for the workaround.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-12-01 Thread Andrew Ross
You guys rock!  Confirmed...Uninstalled modemmanager via Package mgr and
my Treo 755p quit rebooting, and all looks good in Evolution calendar,
address, & memos.  Per other instructions, I did put visor in modules,
and a couple other things.  However, nothing worked until I uninstalled
modemmanager.  I hope this does not affect any other functionality.
Thanks!

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-12-01 Thread Christoph
I confirm this on Xubuntu 9.10 and Palm TX (Palm OS Garnet v. 5.4.9).
Uninstalling modem-manager and stopping network-manager helps only
partially: The Palm does not crash immediately any more, but it does
crash when trying to install files using gpilot-install-file - and in
the meantime the gpilotd process eats 100% cpu, so I have to kill it

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-11-18 Thread cecst
I can also confirm that removing modemmanager works around the crashing problem 
on Palm TX. So did
stopping network-manager and then killing modem-manager on a second machine.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-11-02 Thread James E. LaBarre
I am having the same issues with a Sony Clie PEG-SJ22.   Removing
"modemmanager" didn't fix the issue.  Still crashes or locks up the Clie
during hot-sync.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-31 Thread ronny
I can also confirm that removing modemmanager works around the crashing
problem. Unfortunately, KPilot still does not like to sync with the
Treo. But this is another issue.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-31 Thread ronny
I just updated to Kubuntu-9.10 and can confirm this issue. My Palm Treo
is now crashing instead of syncing with KPilot...

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-31 Thread Jamie Jackson
Same issue with a Visor Neo. "apt-get remove modemmanager" works around
the problem for me, too.

Thanks for the report and the research/workaround, Matt.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-30 Thread Onno
I appear to have the same problem for the Palm Treo 650. The phone
crashes when I press the sync button (while connected to my Ubuntu 9.10
box through USB).

Removing the modemmanager package (through System > Administration >
Synaptic Package Manager) solves the problem.

Thanks Matt!

Onno

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-30 Thread cliffb
I am having the same problem with a Treo 755. Plugging it in to the USB
port causes the Treo to reset. "stopping" the network-manager and then
killing the modem-manager process fixed the problem. Restarting the
network-manager immediately crashed the Treo.

The ID for the Treo (as a phone - not a modem) is:  0830:0061

The ID for the Treo (as a modem) is:  0830:127d

Might it be possible to have the modem-manager see the phone-as-a-modem
only when the ID is 0830:127d. Or maybe there is already a way to do
that? Inquiring minds want to know.

Thanks, Cliff

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-13 Thread Matt Behrens
Man, it's been ages since I've used minicom. :)

I cleared the init and reset strings from the config first, left all
other settings at default.  In turn, I tested both ttyUSB0 (which is the
HotSync port) and ttyUSB1.  I believe the latter is used for serial
applications... it might possibly not be open unless an app on the Palm
opens it?  I am not really sure.

ttyUSB0: nothing happened.  I typed each of the commands you listed
above.  Nothing echoed, the LifeDrive didn't blink.

ttyUSB1: opening minicom did nothing, but the first stroke of "A"
crashed the Palm.

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-10-12 Thread Alexander Sack
can you try to connect with minicom against the tty (before that run :
"sudo stop network-manager" and "sudo killall modem-manager). and send
some AT commands ... like: ATZ, AT+CPIN?, AT+CFUN? etc. and see if that
causes your palm device to go down too?

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-09-09 Thread Matt Behrens
That appears to be the case, yes.  I don't have the output handy, and
would have to reinstall the package to capture it, but while in recovery
mode, I connected my LifeDrive, the visor module allocated ttyUSB0 and
ttyUSB1 to it, verified the LifeDrive was operating properly.  I then
ran modem-manager by hand, and its output indicated it was probing said
ttys, at which point the LifeDrive crashed and rebooted.

So yes, I imagine sending the AT commands is what is crashing the
LifeDrive.

By the way, if it's helpful, you can find a listing of USB device IDs
for Palms in /lib/udev/rules.d/40-libpisock9.rules.

** Changed in: modemmanager (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 421673] Re: modem-manager tries to probe, crashes PalmOS handhelds

2009-09-09 Thread Alexander Sack
are you saying you are running modem-manager on that Palm device somehow
or that connecting the palm to a system that has modemmanager running
crashes the palm because we send AT commands there? Can you please
clarify.


** Changed in: modemmanager (Ubuntu)
   Status: Confirmed => Incomplete

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