[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-09-10 Thread Kevin Kappler
** Also affects: clipgrab
   Importance: Undecided
   Status: New

** Changed in: ubuntuone-servers
   Status: Fix Released = Fix Committed

** Changed in: ubuntuone-client (Ubuntu)
   Status: Confirmed = Fix Committed

** Changed in: clipgrab
   Status: New = Fix Committed

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-09-10 Thread Rodney Dawes
** Changed in: ubuntuone-client (Ubuntu)
   Status: Fix Committed = Fix Released

** Changed in: ubuntuone-servers
   Status: Fix Committed = Fix Released

** Changed in: clipgrab
   Status: Fix Committed = Invalid

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-05-06 Thread John O'Brien
** Changed in: ubuntuone-servers
   Status: Confirmed = Fix Released

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-04-05 Thread Rodney Dawes
** Changed in: ubuntuone-client
   Status: Fix Committed = Fix Released

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-01-28 Thread Flash
I've the same problem Ubuntu One don't want authenticate but :
I 've launched Tomboy and i've configured it for synchronizing with my 
UbuntuOne Account : 
The OpenID's authentification process runs normally and the Tomboy Notes are 
synchronized with my UbuntuOne Account.
But UbuntuOne's Folder won't synchronize and i continue to have an infinite 
loop on authentication with UbunutOne Client every time i launch UbunutOne 
Client.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-01-28 Thread Ioannis Vranos
I had created bug report: https://bugs.launchpad.net/ubuntuone-
client/+bug/466632

which has been marked as duplicate with this one.


What I had reported was:


---

OS: Ubuntu 9.10 x64.

I have created a free account in Ubuntu one, and I am having only one
PC, a laptop. However it prompts me again and again, to add the machine,
as if it is a different machine, and now two machines are listed in
Computers on your account.

I have erased one or more such entries previously.

---


However since some time ago, I have stopped experiencing this problem, I assume 
it has been fixed. So I am not sure whether the issue I had, is related to this 
one.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-01-12 Thread Chad Miller
** Changed in: ubuntuone-servers
   Status: New = Confirmed

** Changed in: ubuntuone-servers
   Importance: Undecided = Medium

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2010-01-12 Thread Chad Miller
** Changed in: ubuntuone-servers
 Assignee: (unassigned) = Stuart Langridge (sil)

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-22 Thread Rodney Dawes
Thi sis a dup of bug #450633

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-04 Thread Rodney Dawes
** Changed in: ubuntuone-client
   Importance: Critical = Medium

** Changed in: ubuntuone-client
   Status: Confirmed = Fix Committed

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-04 Thread Rodney Dawes
Hi Michael,

I think you might be seeing a new issue perhaps. Can you file a new bug
by right clicking on the applet and choosing Report a Problem
immediately after trying this again? This way we'll have the latest
copies of any necessary logs to look through, and we can track your
issue there.

Thanks again.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-04 Thread Michael Krelin
Rodney, I will, as soon as I restart X - the report will have absolutely
no information that I haven't presented here, but will contain huge log
of rythmbox's assertions in .xsession-errors. I am not in a hurry to get
ubutuone running, I just wanted to help to track it down. So if you're
also not in a hurry, clean report will be more useful. Thanks for your
time.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-03 Thread John Lenton
** Changed in: ubuntuone-client
 Assignee: John Lenton (chipaca) = Rodney Dawes (dobey)

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-03 Thread Rodney Dawes
The client code doesn't retry if it fails to get a token. It only
retries when syncdaemon tells the applet that auth has failed. If you
fail to get a token due to a 50x error on the server or something
similar, then you get a somewhat unreadable error dialog full of html,
and you will have to click on Connect in the applet (or quit/restart
it), to attempt getting another token. The error message is unfortunate,
but I don't think it's something to consider critical.

All the instances of the bug where the loop does happen seem to be
related to errors in the protocol getting misinterpreted as auth errors,
for which the applet sees AUTH_FAILED status, and attempts to get a new
token, as presumably the current/old one is invalid now. This has
already been fixed by Facundo in trunk, and is in the queue to land in
an SRU with several other fixes, which I hope to get out this week.
Upgrading to the beta PPA packages should resolve this case, so I don't
think it should be considered critical either.

If this is reproducable with nightlies/beta PPA packages, and a lot of
people are seeing it, then I think we can consider it critical, and in
need of another new fix. If it's then only happening in the 1.0.2
package in Karmic still, we need to raise the priority on the packaging
bug task for the bug which has already been fixed, and get it in an SRU
asap.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-03 Thread Michael Krelin
Rodney, the problem persists with 1.1+r283-0ubuntu1~ppa1~karmic. I
haven't dig any deeper than what's on the surface, but I do not get
visible 50x pages. Server-side errors may occur, of course, during
direct oauth communications. u1sync --authorize yields
AUTHENTICATION_FAILED. Server errors are easy to verify on the server
side, though.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-12-03 Thread Michael Krelin
I meant there is nothing hinting on 50x occurance. No dialogs with
anything html-like either. Actually, no dialogs at all (except for that
in the browser).

** Attachment added: oauth-login.log
   http://launchpadlibrarian.net/36411723/oauth-login.log

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-25 Thread Lucio Torre
** Changed in: ubuntuone-client
 Assignee: (unassigned) = John Lenton (chipaca)

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-13 Thread Rick McBride
** Changed in: ubuntuone-client
   Importance: Medium = Critical

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-13 Thread Rick McBride
The following is turning up in the oauth logs of associated bug reports:

Token was not successfully retrieved: data was '!DOCTYPE HTML PUBLIC 
-//IETF//DTD HTML 2.0//EN
htmlhead
title502 Proxy Error/title
/headbody
h1Proxy Error/h1
pThe proxy server received an invalid
response from an upstream server.br /
The proxy server could not handle the request ema 
href=/oauth/request/POSTnbsp;/oauth/request//a/em.p
Reason: strongError reading from remote server/strong/p/p
hr
addressApache/2.2.8 (Ubuntu) mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.8 
OpenSSL/0.9.8g Server at one.ubuntu.com Port 443/address
/body/html
'
Got an OAuth error with no message.
Starting Ubuntu One client version 1.0.1
Token was not successfully retrieved: data was '!DOCTYPE HTML PUBLIC 
-//W3C//DTD HTML 4.01 Transitional//EN http://www.w3.org/TR/html4/loose.dtd;
HTMLHEADMETA HTTP-EQUIV=Content-Type CONTENT=text/html; 
charset=iso-8859-1
TITLEERROR: The requested URL could not be retrieved/TITLE
STYLE 
type=text/css!--BODY{background-color:#ff;font-family:verdana,sans-serif}PRE{font-family:sans-serif}--/STYLE
/HEADBODY
H1ERROR/H1
H2The requested URL could not be retrieved/H2
HR noshade size=1px
P
While trying to retrieve the URL:
A 
HREF=http://one.ubuntu.com/oauth/request/;http://one.ubuntu.com/oauth/request//A
P
The following error was encountered:
UL
LI
STRONG
Unable to forward this request at this time.
/STRONG
/UL

P
This request could not be forwarded to the origin server or to any
parent caches.  The most likely cause for this error is that:
UL
LIThe cache administrator does not allow this cache to make 
direct connections to origin servers, and
LIAll configured parent caches are currently unreachable.
/UL
PYour cache administrator is A HREF=mailto:webmaster;webmaster/A. 

BR clear=all
HR noshade size=1px
ADDRESS
Generated Sun, 18 Oct 2009 21:04:55 GMT by mulberry.canonical.com 
(squid/2.6.STABLE18)
/ADDRESS
/BODY/HTML
'
Got an OAuth error with no message.
Starting Ubuntu One client version 1.0.1
Token was not successfully retrieved: data was '!DOCTYPE HTML PUBLIC 
-//W3C//DTD HTML 4.01 Transitional//EN http://www.w3.org/TR/html4/loose.dtd;
HTMLHEADMETA HTTP-EQUIV=Content-Type CONTENT=text/html; 
charset=iso-8859-1
TITLEERROR: The requested URL could not be retrieved/TITLE
STYLE 
type=text/css!--BODY{background-color:#ff;font-family:verdana,sans-serif}PRE{font-family:sans-serif}--/STYLE
/HEADBODY
H1ERROR/H1
H2The requested URL could not be retrieved/H2
HR noshade size=1px
P
While trying to retrieve the URL:
A 
HREF=http://one.ubuntu.com/oauth/request/;http://one.ubuntu.com/oauth/request//A
P
The following error was encountered:
UL
LI
STRONG
Unable to forward this request at this time.
/STRONG
/UL

P
This request could not be forwarded to the origin server or to any
parent caches.  The most likely cause for this error is that:
UL
LIThe cache administrator does not allow this cache to make 
direct connections to origin servers, and
LIAll configured parent caches are currently unreachable.
/UL
PYour cache administrator is A HREF=mailto:webmaster;webmaster/A. 

BR clear=all
HR noshade size=1px
ADDRESS
Generated Sun, 18 Oct 2009 22:43:47 GMT by mulberry.canonical.com 
(squid/2.6.STABLE18)
/ADDRESS
/BODY/HTML
'


** Also affects: ubuntuone-servers
   Importance: Undecided
   Status: New

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-13 Thread Rick McBride
We have two problems here.

1: under some circumstances the oauth dance results in a 502 from the
server. This is likely a configuration issue that needs to be fixed,
perhaps by adding a cache exception for the /oauth path (thanks, jdo)

2: the http-client code should complain about the HTTP status instead 1)
trying to interpret the body of the response, and 2) then trying again.
(thanks Chad)

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-12 Thread Joshua Blount
The only way (so far) that I've been able to recreate this is by *not*
putting in my password when the Unlock Keyring dialog comes up.

Can anyone confirm that they've seen this and put in their password in
the Unlock Keyring dialog box when their computer first boots?

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete = Confirmed

** Changed in: ubuntuone-client
   Status: Incomplete = Confirmed

** Tags added: desktop+

** Changed in: ubuntuone-client
   Importance: Undecided = Medium

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-12 Thread palinz
I've put my pwd into the Unlock Keyring dialog the first time I
started U1 and all was working well for the 1st day, until the above
mentioned system-crash. Now, from when the bug rise up, even after
removing and reinstalling, NO Unlock Keyring dialog appears, just the
web browser going to the add this computer page.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-12 Thread palinz
Back home right now, I started U1 and I was redirected to the website
for the usual add this computer... After logging, I was prompted for
Sign in to Launchpad and, clicking on I'm someone else instead on
Sign In, U1 restarted to work. Now also tomboy sync works again, after
resetting from the tomboy sync preference menu and this time Sign In
was right.

I hope my explanation is understandable, sorry, tired and not EN
mothertongue.

Thanks

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-12 Thread Pete24v
it's now happening on my 64bit machine, 2 older machines work fine. All
on Karmic. The 64bit machine has worked fine since the upgrade from
Jaunty

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-11 Thread palinz
Same problem here. Upgraded to Karmic yesterday and updated right now. 
U1 worked well for a day, then, after a system-crash, I'm now in the 
authentication loop. I tried to remove and reinstall by following 
https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 without results.

Other detail:
The crash was not related to U1, I guess, but to my old graphic card problems 
(it happened during a screensaver-preview), but maybe U1 was syncing during 
crash (?).

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-11-11 Thread Matt Griffin
It seems to only put me in this loop after I come out of suspend and
restart the client app.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-10-30 Thread Pete24v
sounds like i have the same problem too. On a fresh install of Karmic
with all updates.

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-10-20 Thread Tonnerre
Dear Joshua,

I have them and the problem persists.

Regards,
Tonnerre

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-10-14 Thread Joshua Hoover
Hi Tonnerre,

I apologize for the inconvenience this has caused you. Can you please
make sure you have all the latest Karmic updates (in particular,
ubuntuone-client 1.0) and let me know if this problem persists?

Thank you,

Joshua

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-10-10 Thread Tonnerre
Salut, Joshua,

Yes, the bug is still existent right in this moment. The only change is
that now, instead of a rather random base64 string, it actually displays
the correct host name. Still, it is stuck in an endless authentication
loop as described.

Tonnerre

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-10-08 Thread Joshua Hoover
Hi Tonnerre, I'm sorry you experienced this problem with authentication.
Have you tried since you filed this bug? If you can give an update it is
much appreciated. Thank you, Joshua

** Changed in: ubuntuone-client (Ubuntu)
   Status: New = Incomplete

** Also affects: ubuntuone-client
   Importance: Undecided
   Status: New

** Changed in: ubuntuone-client
   Status: New = Incomplete

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[Bug 437165] Re: UbuntuOne stuck in an endless aut hentication loop (always changes to «Authentication failed»)

2009-09-26 Thread Tonnerre

** Attachment added: .home.tonnerre..cache.ubuntuone.log.oauth.login.log.txt
   
http://launchpadlibrarian.net/32485677/.home.tonnerre..cache.ubuntuone.log.oauth.login.log.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/32485678/Dependencies.txt

** Attachment added: UbuntuoneClientPackages.txt
   http://launchpadlibrarian.net/32485679/UbuntuoneClientPackages.txt

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UbuntuOne stuck in an endless authentication loop (always changes to 
«Authentication failed»)
https://bugs.launchpad.net/bugs/437165
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