[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Tybion
Further testing ...

I attached Lab01.pdf above.

Steps followed ..

da...@thich:~$ cupsctl LogLevel=debug 
da...@thich:~$ cupsctl LogDebugHistory=99 
da...@thich:~$ sudo /etc/init.d/cups restart
 * Restarting Common Unix Printing System: cupsd [ OK ] 

da...@thich:~$ evince /media/sda3/home/david/Desktop/Lab01.pdf 
(Printed document to Samsung CLP-300)

da...@thich:~$ ps auxwww | grep 2407
lp2407 13.3  1.5  43904 31220 ?S18:48   0:06 gs -q -dBATCH 
-dSAFER -dQUIET -dNOPAUSE -sPAPERSIZE=a4 -g9920x14032 -r1200x1200 
-sDEVICE=pbmraw -dCOLORSCREEN -dMaxBitmap=5 -sOutputFile=|cat 13 -_

da...@thich:~$ sudo cp /var/log/cups/error_log .
da...@thich:~$ sudo chmod 777 error_log

/var/log/cups/error_log is attached.


** Attachment added: /var/log/cups/error_log
   http://launchpadlibrarian.net/38656570/error_log

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Till Kamppeter
By testing with a similar driver (foo2zjs on the HP LaserJet 1020) I
could see how the problem got caused. The driver requires incoming PDF
being converted to PostScript and instead of using the desired call of
Poppler's pdftops it used an awkward Ghostscript call which is only
supported as a fallback. I have fixed this in the upstream BZR
repository of foomatic-filters now. I will tell when the package for
Lucid is ready and ask you to test a Lucid live CD again then.

In general the following classes of printers are covered by this fix:
All printers with Foomatic/foo2... drivers, all printers with
Foomatic/Postscript drivers, PostScript printers from Ricoh and OEM.

For printers using Foomatic/pxl drivers you can already test a
Lucid live CD now, as Lucid's Ghostscript has a possible fix for these
printers.

** Package changed: ghostscript (Ubuntu) = foomatic-filters (Ubuntu)

** Changed in: foomatic-filters (Ubuntu)
   Importance: Undecided = Medium

** Changed in: foomatic-filters (Ubuntu)
   Status: Incomplete = In Progress

** Changed in: foomatic-filters (Ubuntu)
 Assignee: (unassigned) = Till Kamppeter (till-kamppeter)

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Till Kamppeter
Also some proprietary (manufacturer-supplied) drivers using foomatic-rip
can have this problem and the fix in foomatic-filters will solve it.

** Also affects: foomatic-filters (Ubuntu Karmic)
   Importance: Undecided
   Status: New

** Changed in: foomatic-filters (Ubuntu Karmic)
   Importance: Undecided = Medium

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Till Kamppeter
** Changed in: foomatic-filters (Ubuntu)
   Status: In Progress = Fix Committed

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Launchpad Bug Tracker
This bug was fixed in the package foomatic-filters - 4.0.3-0ubuntu3

---
foomatic-filters (4.0.3-0ubuntu3) lucid; urgency=low

  * debian/patches/10_foomatic-rip-use-poppler-pdftops-with-cups.patch:
CUPS manipulates $PATH when calling filters and this makes foomatic-rip
calling CUPS' pdftops instead of Poppler's pdftops. This fails and so
always the awkward Ghostscript/pswrite fallback is used, producing
huge temporary PostScript files which the following process (driver
or PostScript printer) renders very slowly or does not render at all
due to excessive memory usage (LP: #463059).
 -- Till Kamppeter till.kamppe...@gmail.com   Tue,  2 Feb 2010 13:14:17 +0100

** Changed in: foomatic-filters (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Till Kamppeter
Everyone who wants to test the fixed foomatic-filters in Lucid, please
test with the next daily live CD or update your Lucid as soon as the
fixed foomatic-filters package mentioned above hits the mirrors.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-02 Thread Till Kamppeter
Uploaded SRU for Karmic to -proposed, package is waiting for appreoval.
debdiff of the changes is attached.

** Patch added: debdiff with the foomatic-filters fix for Karmic
   
http://launchpadlibrarian.net/38663178/foomatic-filters_4.0.3-0ubuntu2_4.0.3-0ubuntu2.1.debdiff

** Changed in: foomatic-filters (Ubuntu Karmic)
   Status: New = Fix Committed

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-02-01 Thread Till Kamppeter
Everyone who has this problem please, I need the following information:

1. The file you tried to print. If you did not supply it yet, please
attach it to the bug report. If the problem occurs for you directly
after boot, please you have a file from the last session still in the
print queue. You can find all stuck files in the print spool directory:

mkdir spoolfiles
sudo cp /var/spool/cups/d* spoolfiles/
sudo chmod 777 spoolfiles/*

Attach these files to this bug report.

2. How did you print? Which application did you use, which settings?

3. What is your printer/driver? Please attach the PPD file from
/etc/cups/ppd/.

4. What is the Ghostscript command line. As sson as Ghostscript is
running crazy, run the shell command top to see the offending gs
process and note its process number. Then leave top with q and get
the full Ghostscript command line via the shell command

ps auxwww | grep process number

Post the Ghostscript command line here.

5. Get an error_log in debug mode as described on
https://wiki.ubuntu.com/DebuggingPrintingProblems in the CUPS
error_log section. CUPS must be in debug mode while the offending job
takes place. So clean up

cancel -a
sudo killall -9 gs

set CUPS into debug mode and print the offending file again. As soon as
the problem occurs, attach error_log and do also the steps 1-4.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-29 Thread Tybion
Till, thanks for that.

I have downloaded the Lucid Alpha nightly desktop ISO build from Jan 28th and 
installed it.
(This has taken a while because this is unstable on my PC - the graphical 
session keeps hanging)

I printed out the attached PDF to a Samsung CLP-300 (using monochrome,
double-sided printing) and timed the process until page 1  3 have been
printed.  At this time the CPU drops, and the printer is ready for pages
2  4.

Karmic (fully patched) - 2 minutes, 45 seconds
Lucid (Alpha - 28th Jan nightly build) - 3 minutes

That is, the problem is not fixed in Lucid for me.


** Attachment added: PDF file for testing
   http://launchpadlibrarian.net/38542617/Lab01.pdf

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-26 Thread Till Kamppeter
Everyone who is using the pxlmono or pxlcolor driver of Ghostscript
(PCL-XL/PCL-6 drivers), please try a live CD of Lucid as to these
drivers several fixes were applied recently. Please tell whether the
fixed Ghostscript in Lucid solves the problem.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-22 Thread Kris Marsh
Same issue with me, sending a pdf or ps to a printer on a headless
server.

* Problem also occurs if scp'ing files and printing locally (i.e. lpr 
filename.pdf) - when leaving it (10 mins for a 3-page pdf on a 700MHz 
processor, it eventually came out).
* Print queue is empty

Till Kamppeter: Is it possible to rollback to an earlier version of that
driver to test?

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-11 Thread Super_merlin
I'm not even printing anything. I just turned the computer on, and had a
processor at 100%. Ubuntu 9.10, fresh install, 32-bit.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-11 Thread Tybion
Super_merlin -
Check your print queues - there is a good chance you have an old .PDF job in a 
print queue from a previous session.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2010-01-10 Thread disiei
same problem, my system:

Ubuntu 9.10 (KK) 64 bits, fresh installation. Printer HP Deskjet D2460
Eons to print a PDF

Thanks in advance

David

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-12-11 Thread Raimund Sacherer
Affects me as well, printing a PDF takes for ages, often more then 20
minutes, at times it seems hours (i print another way, say, give the pdf
to a friend, and sometime in the afternoon my document get's printed)
...

one core of the cpu get's totally hogged

printer is a network printer, lexmark X342n, cups config:
MakeModel Lexmark X342n Foomatic/pxlmono (recommended)
DeviceURI lpd://192.168.0.155/PASSTHRU
State Idle
StateTime 1260521511
Type 8400916
Filter application/vnd.cups-raw 0 -
Filter application/vnd.cups-postscript 100 foomatic-rip
Filter application/vnd.cups-pdf 0 foomatic-rip
Filter application/vnd.apple-pdf 25 foomatic-rip
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-12-11 Thread Raimund Sacherer
forgot to mention, ubuntu 9.10, fresh install

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-12-11 Thread Till Kamppeter
In the last days the pxlmono driver in Ghostscript (the one which you
are using) got vastly improved. I have applied the appropriate patches
to the Ghostscript of Lucid. Please try a live CD of Lucid Alpha 1. Does
printing go faster with it?

** Changed in: ghostscript (Ubuntu)
   Status: New = Incomplete

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-12-09 Thread bat
ubuntu 9.10 - 64 bit - Same problem when trying to print  PDF on a
network Canon printer,

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-30 Thread Akash
I have Ubuntu 9.10 freshly installed, yet i have the problem of gs and
pdftotext taking up huge amount of CPU while downloading a bunch of pdf
files using Transmission torrent client.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-16 Thread taskin
i have installed fresh 9.10 but the problem seem to me. CPU 2.10 ghz.
2048 mb ram.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-14 Thread Tybion
Same problem my PC - single core Pentium 4 flat-lining until I kill the
gs process.

lp2376 19.0 42.6 479544 438124 ?   R10:46   0:06 gs -q
-sstdout=%stderr -sDEVICE=pswrite -sOutputFile=- -dBATCH -dNOPAUSE
-dPARANOIDSAFER /var/spool/cups/tmp/foomatic-HHY4yi

Printer is CLP-300 connected to USB port (not turned on at as I write)

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 9.10
Release:9.10
Codename:   karmic

(upgraded from Jaunty)

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-14 Thread Tybion
I have found out that the gs process was flat-lining the CPU because there were 
a number of PDF jobs in the print queue.
These PDFs are converted Powerpoint slides and seem to be printed very 
inefficiently.
One PDF has 6 pages - each page displays 6 ppt slides - ie. the PDF has been 
created from a PPT that has 31-36 slides.
It took 12 minutes to print these 6 pages.
The CPU is 1.6 Ghz single-core Pentium4.
This is similar situation to Thorsten above - he is also printing .PDF files.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-14 Thread Thorsten Hake
The problem seems to be connected to the upgrade of Ubuntu 9.04 to
Ubuntu 9.10. The process gs behaves on my computers completely normal if
Ubuntu 9.10 is fresh installed. So the problem does not anymore occur on
my computers.

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[Bug 463059] Re: Process 'gs' begins taking 100% CPU and loading up vast amounts of RAM on CUPS restart

2009-11-02 Thread Thorsten Hake
This kind of problem also occurred on two of my PCs. Both are connected
to a Brother 2140 using a Raw-Socket.

The problem is the following: When I start to print a pdf (400kB) using
evince the CPU usage of gs goes to 100% on one core and when the usage
is reduced my memory will be blown up (physical and swap used to max).

The PDF is attached.

** Attachment added: Test PDF
   http://launchpadlibrarian.net/34954263/MA_2_OE_m_.pdf

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