[Bug 466575] Re: secure remove of external USB-HDD produces error
Launchpad has imported 9 comments from the remote bug at https://bugzilla.redhat.com/show_bug.cgi?id=586945. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2010-04-28T14:45:49+00:00 Tom wrote: Created attachment 409858 screenshot of "Unable to stop" error popup Description of problem: If I try to "safely remove" an SD card that is mounted during boot, I get the attached error popup complaining "Unable to stop drive": Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-6) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory I see no messages in /var/log/messages, nor in ~/.xsession-errors. If I reinsert the SD card, it automounts thusly: /dev/sdb1 on /media/FlashCard type vfat (rw,nosuid,nodev,uhelper=udisks,uid=500,gid=500,shortname=mixed,dmask=0077,utf8=1,flush) But trying to "safely remove" reproduces the same error. Problem reproduces with SELinux in permissive mode as well. Version-Release number of selected component (if applicable): nautilus-2.30.1-2.fc14.x86_64 How reproducible: Every time Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/23 On 2010-07-21T13:46:54+00:00 Benjamin wrote: I have this problem too with a USB key, on F13 i686. Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/31 On 2010-07-30T11:30:10+00:00 Bug wrote: This bug appears to have been reported against 'rawhide' during the Fedora 14 development cycle. Changing version to '14'. More information and reason for this action is here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/37 On 2010-08-05T18:48:23+00:00 meo wrote: This bug is not restricted to fedora 14. I have not enabled rawhide repositories I am using fedora 13 and i had a similar problem. First with an external hard disk and then my n95 external memory. On the 80gig external after safely removing i get the ff: Unable to stop drive Failed to eject media; one or more volumes on the media are busy. Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-5) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory On the N95 external memory afer safely removing i get the ff: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.2/usb4/4-1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/38 On 2010-08-05T22:26:00+00:00 meo wrote: I just noticed that the external hard drive does not spin down. It just unmounts. You hear a knock sound when you remove the usb cable. Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/39 On 2010-10-01T18:25:15+00:00 George wrote: Same thing happens to me, Fedora 13 64bit nautilus-2.30.1-6.fc13.x86_64 Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/45 On 2010-12-24T12:31:43+00:00 Perazim wrote: Fedora 14 32 bit. nautilus-2.32.2-1.fc14.i686 Running luks encrypted external USB harddrives. When I use nautilus to "safely remove drive" the status goes back to encrypted but after approx ten seconds, I receive a pop-up " Unable to stop drive" message. This is a consistent behaviour. Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/55 On 2011-10-22T11:10:26+00:00 David wrote: Also on F15 with nautilus-3.0.2-1 with an android phone attached in mass-storage mode. Reply at: https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/comments/76 On 2012-08-16T20:44:38+00:00 Fedora wrote:
[Bug 466575] Re: secure remove of external USB-HDD produces error
Launchpad is not updating the status of the Freedesktop and Fedora bugs. They should be Invalid and Won't Fix, respectively. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same here, when I safely remove the external USB drive, Maxtor, 500GB. It does unmount as it should, though. Ubuntu 12.04.4, gnome-shell. Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-1/2-1.2) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
For some reason this seems to be hardware-dependant. I have so far collected four USB SATA docking stations or adapters. I do not see this bug on USB 2 at all (ICH 10). On USB 3 (Renesas/NEC) I see it on one of two docking stations. On that one, I see it every time, and on the other never at all. Also, I never saw this when disconnecting a stick, a memory card or a phone. Just with one docking station (Icy Box IB 111 with integrated hub). It's not the hub either, second USB 3 dock works perfectly through the hub of the one producing the error. Also, the dock producing the error is hotplug capable, according to Icy Box. Strange, but the hardware dependancy is obvious. Also, I noticed when I correctly disconnect a drive on USB 3, kern.log says Oct 20 01:39:08 FSC kernel: [12509.993534] usb 10-1.4: reset SuperSpeed USB device number 19 using xhci_hcd Oct 20 01:39:08 FSC kernel: [12510.011574] xhci_hcd :02:00.0: xHCI xhci_drop_endpoint called with disabled ep 88003eec3b80 Oct 20 01:39:08 FSC kernel: [12510.011578] xhci_hcd :02:00.0: xHCI xhci_drop_endpoint called with disabled ep 88003eec3bc0 Oct 20 01:39:08 FSC kernel: [12510.028700] usb 10-1.4: USB disconnect, device number 19 Oct 20 01:40:42 FSC kernel: [12604.084118] usb 10-1: USB disconnect, device number 17 Oct 20 01:40:42 FSC kernel: [12604.084122] usb 10-1.1: USB disconnect, device number 18 When I disconnect with the error, nothing gets written to kern.log at all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Oh, forgot to add info: I run Lucid, and have the 3.0.26 kernel (oneiric-generic) (otherwise I get loads of stale endpoint errors on USB 3...). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Martin: I didn't think all of the ubuntu varients had moved onto Udisks2, only the main one. On Quantal udisks still shows as a member of tasks: ubuntu-desktop, ubuntu-usb, kubuntu-desktop, kubuntu-active-desktop, kubuntu-active, edubuntu-desktop, edubuntu-desktop-kde, edubuntu-usb, ubuntustudio-desktop but udisks2 is a member of: ubuntu-desktop, ubuntu-usb, kubuntu-dvd-live, kubuntu-active-dvd-live, edubuntu-desktop, edubuntu-desktop-kde, edubuntu-usb, xubuntu-desktop, mythbuntu-frontend, mythbuntu-desktop, mythbuntu-backend-slave, mythbuntu-backend-master, mythbuntu-backend-master, lubuntu-desktop, ubuntustudio-desktop That's an odd non-overlapping in either direction set, with only the kubuntu dvd-live sets in the udisks2 camp. Dave -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 466575] Re: secure remove of external USB-HDD produces error
Jane Atkinson [2012-10-10 5:03 -]: What's going to happen to 12.04 (5 year support, after all)? Will there be a backport made available? udisks2 itself could certainly be backported in theory, but it would require backporting everything that actually _uses_ it as well; that's half of the desktop infrastructure, and thus not going to happen. This bug is not a deal-breaker, so I'm afraid it will just stay as it is in stable releases. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I've filed this bug against udisks in bugzilla at freedesktop.org. The resolution is distressing: the bug will not be fixed upstream. Resolution --- WONTFIX Comment # 1 on bug 55742 from David Zeuthen udisks 1.x is in maintenance mode and only security critical bugs will get any attention. Since there is no similar concept in the UDisks 2.x I'm closing this bug WONTFIX. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
How old is udisks 2.x? Is the chance of it being included in Debian/Ubuntu along the lines of within 2 cycles, or more like 2+ years? Kind of annoying because I have to use hdparms to spin down my external hdd's before disconnecting now. It's still not a good workaround because they never truly power down that way. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
@aoandr: sad to hear that it is set to WONTFIX upstream. But IMHO this does not force it to WONTFIX for Ubuntu! A brave Ubuntero could fix it, and perhaps the patch will then swim upstream. So please let this bug be CONFIRMED. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Not relevant for Ubuntu 12.10 any more, we moved to udisks2. ** Changed in: udisks (Ubuntu) Status: Confirmed = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
What's going to happen to 12.04 (5 year support, after all)? Will there be a backport made available? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
The same problem on Ubuntu Precise: sudo udisks --detach /dev/sdc Detach failed: Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.7) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory This error message matches exactly the the error message from Nautilus. Apparently, Unity fails to safely remove the drive too. Though it does not report a problem, it does not power down the device, and it is still available in Nautilus for mounting. Truly removed devices disappear from the list of mountable devices until they are unplugged and plugged again. On my computer USB thumb drives usually do not produce this error. But USB HDD always produce this error. My guess is that HDD contain more than one entry in the partition table, while thumb drives usually have only one, and this somehow matters. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
This bug has been reported on the Ubuntu laptop testing tracker. A list of all reports related to this bug can be found here: http://laptop.qa.ubuntu.com/qatracker/reports/bugs/466575 ** Tags added: laptop-testing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Unable to safely remove USB3 hardrive using Nautilus, but able to do it using Unity sidebar. Here is my error message: Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I get this error in Nautilus: Unable to stop 2 TB Hard Disk Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:1c.2/:02:00.0/usb3/3-3) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory The error only occurs, when I select Safely Remove Drive from the context menu. (In Nautilus I have selected the pane Places on the left side of the window. There the drive is shown. There the context menu was opened). After the error occured, the drive is removed (the eject button vanished). The error DOES NOT OCCUR if I click on the eject symbol on the right of the device name. This works fine. Software: Ubuntu 11.04 with latest updates, Nautilus 2.32.2.1 Hardware: 2 TB HDD SAMSUNG HD203WI External USB 3.0 HDD Case by Sinan Power. One info from hdparm -I /dev/sdc: Configuration: cache/buffer size = unknown Conclusions: 1.) The cache is said to be unknown by hddparm and nautilus' error message said SYNCHRONIZE CACHE: FAILED: No such file or directory. Is there a correlation? Maybe the hdd-cache is not used, therefore there's no file, but Nautilus expects one? 2.) What does Nautilus do different when using the eject button (which works) in contrary to using the context menu entry Safely Remove Drive (which does not work)? 3.) Has it something to do with USB 3.0 maybe? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Addition to previous comment: - using the context menu entry Safely Remove Drive fails from both Nautilus AND Desktop, but works from Unity Sidebar. - command line: executing eject /dev/sdc as root works fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
root@laptop616:/home# eject /dev/sdb eject: unable to eject, last error: Invalid argument -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
My other USB 2.0 drive works fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
My USB 3.0 disk only unmounts partitions, it doesn't power off. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have the same error with external USB 3.0 disk. It happens both on Ubuntu 11.10 and 12.04, and both when using USB 3.0 and USB 2.0 ports. Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
The same error when I use the remove safely drive in Ubuntu 11.10 with a Kingston DataTraveler G2 (16 Gb) and with a Iomega external HDD (500 Gb). I only have the error with Nautilius, in Unity and LXDE it doesn't appear. I think that the first time that I saw this error was in version 8.10 or 9.04 with ext4, in 8.04 I can confirm that never has appeared me. The error message is: Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1a.0/usb1/1-1/1-1.2) SYNCHRONIZE CACHE: synchronize cache(10): Fixed format, current; Sense key: Key=9 Additional sense: Logical unit not ready, cause not reportable Info fld=0x0 [0] FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: start stop unit: transport: Host_status=0x07 [DID_ERROR] Driver_status=0x00 [DRIVER_OK, SUGGEST_OK] FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I just got the same Error when I attached my new external HDD case. Strange is, I didn't get this error with the same HDD in my old case. The new case is a fantec DB-ALU3 and it has USB 3.0. The old case was a Conrad Electronic Model No.: CEX-HDD/U35s with USB 2. The HDD is a WD 1TB with serial-ATA. The exact error message is: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-3) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I face the error with kindle touch 4th generation ebook reader. Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have the same problem using a standard (no-keyboard) Kindle (Autumn 2011 Kindle version) on 10.04 LTS, Lucid Lynx. Unable to stop Kindle Internal Storage Error detaching: helper exited with exit code 1: Detaching device /dev/sdd USB device: /sys/devices/pci:00/:00:1d.1/usb7/7-2) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same for 11.04 Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory root@iEEEpc:/etc/default# uname -a Linux iEEEpc 2.6.38-12-generic #51-Ubuntu SMP Wed Sep 28 14:25:20 UTC 2011 i686 i686 i386 GNU/Linux root@iEEEpc:/etc/default# lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 11.04 Release:11.04 Codename: natty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I get the same problem when removing a USB drive from /dev/sdb. The drive is a 250 GB hard disc formatted with the ext4 file system. After getting this message, I just unplug it. I first unplug the USB cable and then hit the 'off switch' on the drive. Other than the annoying dialogue, the error does not seem to give any problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Answering my own question, hdparm will make the hard disk spin down, even though it reports an error: $ sudo hdparm -Y /dev/sdb /dev/sdb: issuing sleep command HDIO_DRIVE_CMD(sleep) failed: Invalid argument -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same bug with an Adata CH11 1 TB USB 3.0 hard disk connected to a USB 2.0 port: $ udisks --detach /dev/sdb Detach failed: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-4) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory $ sudo sg_start --stop --verbose /dev/sdb Start stop unit command: 1b 00 00 00 00 00 start stop unit: Fixed format, current; Sense key: Illegal Request Additional sense: Invalid command operation code command not supported START STOP UNIT command failed Does anybody know a workaround that would make the hard disk spin down so it can be safely disconnected? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I've got the same, but with a Western digital 1TB. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I get the same issue too when I am unmounting Kingston 16 GB Pendrive as well as Nokia 5800 XM(as mass storage Device) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I get the same warning msg when I try to safely remove my nexus S from Ubuntu. This is happening in 11.04 32 bit as well as in the 64 bit. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Bug watch added: Red Hat Bugzilla #586945 https://bugzilla.redhat.com/show_bug.cgi?id=586945 ** Also affects: nautilus (Fedora) via https://bugzilla.redhat.com/show_bug.cgi?id=586945 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same on Natty, with two different Android devices (Nexus One and Nexus S) Error detaching: helper exited with exit code 1: Detaching device /dev/sdi USB device: /sys/devices/pci:00/:00:02.1/usb1/1-7/1-7.1/1-7.1.3) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Here Ubuntu Natty, same problem with LaCie Rikiki 1T usb 3.0 Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1c.7/:45:00.0/usb3/3-2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error To manage notifications about this bug go to: https://bugs.launchpad.net/udisks/+bug/466575/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
In Ubuntu 11.04 this bug still persists. The involved external drive is a Samsung S2 (1 TB, USB 3.0). I don't understand why is not working - I have two other external drives which are working perfectly. When I try to Safely Remove Drive the Samsung external hdd an error message (see the attached picture) is thrown: Unable to stop drive: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1/2-1.2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory ** Attachment added: image of the error message https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/2160437/+files/hdderror.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
with 11.04 - the Natty Narwhal nad transcend filesystem type: msdos Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
While attempting ticket's workaround (comment #42) using the Disk Utility application, I still experience the following error in 11.04: Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:05.0/:02:00.0/usb7/7-2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Still persists on 11.04 USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-6) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory when I attempt to safely remove a SAMSUNG USB3 external HDD -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Error still in Ubuntu 11.04 x64 beta (USB 3.0 external drive): Unable to stop 1.0 TB Hard Disk Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:07.0/:02:00.0/usb8/8-1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: start stop unit: transport: Host_status=0x07 [DID_ERROR] Driver_status=0x08 [DRIVER_SENSE, SUGGEST_OK] FAILED: No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Changed in: udisks Importance: Unknown = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
[Unable to stop unit] Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory Drive: LaCie Starck 500GB (EXT4) System: Ubuntu 10.10 64 2.6.35-28-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same here Ubuntu 10.10 and a LaCie 1TB external USB hard drive. I am using it with cryptsetup (encrypted backup partition) FWIW. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same here, Amazon 3rd-gen kindle, running ubuntu 10.10 ** Attachment added: Screenshot-Untitled Window.png https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/1926828/+files/Screenshot-Untitled%20Window.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same problem: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1a.7/usb1/1-4/1-4.4) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory I'm trying to safely remove a Nokia C5 from Ubuntu 10.10 x86 system. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Hello, just to advice you, while waiting for this bug to be correctly fixed, I successfully used the USB Safe Removal application indicator on my ubuntu maverick to safely eject an usb drive I have which causes this error (I own others which do not cause this error, so it depends on the device type). you can download it at http://dl.dropbox.com/u/7138409/indicator-usb/indicator.html here a brief howto http://netgator.blogspot.com/2010/10/safely-remove-usb-device-on-ubuntu.html hope it can help users and doesn't make developers lazies! :) Cheers :) # ubuntu maverick Linux 2.6.35-25-generic my usb drive is a MAXTOR S TM3250820A Disco /dev/sdc: 250.1 GB, 250059350016 byte 255 testine, 63 settori/tracce, 30401 cilindri Unità = cilindri di 16065 * 512 = 8225280 byte Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Identificativo disco: 0x000a3410 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Changed in: udisks Importance: Medium = Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have this problem too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
same bug here on 10.04 with all latest upgrades when i disconnect an external USB 2.0 2,5 hard disk 80 GB. sudo eject /dev/sdb instead works fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/466575 Title: secure remove of external USB-HDD produces error -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have this error message too on Ubuntu 10.04 and 10.10, amd64. This is an external USB3.0 2,5 hard disk on an USB2.0 port (my laptop and my desktop don't have USB3.0 ports yet, but the external hdd came with one). Error message: Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory Umounting from the command line produces no error: $ sudo umount /media/ELSTER $ The file system is ok: $ sudo fsck -fv /dev/sdb1 fsck from util-linux-ng 2.17.2 e2fsck 1.41.12 (17-May-2010) Durchgang 1: Prüfe Inodes, Blocks, und Größen Durchgang 2: Prüfe Verzeichnis Struktur Durchgang 3: Prüfe Verzeichnis Verknüpfungen Durchgang 4: Überprüfe die Referenzzähler Durchgang 5: Überprüfe Gruppe Zusammenfassung 12 inodes used (0.00%) 0 non-contiguous files (0.0%) 0 non-contiguous directories (0.0%) # von Inodes mit ind/dind/tind Blöcken: 0/0/0 Erweiterungstiefe Histogramm: 2 352958 blocks used (1.81%) 0 bad blocks 1 large file 0 regular files 3 directories 0 character device files 0 block device files 0 fifos 0 links 0 symbolic links (0 fast symbolic links) 0 sockets 3 files This is the usb device: $ lsusb -v -d 174c:5106 Bus 002 Device 008: ID 174c:5106 ASMedia Technology Inc. Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 idVendor 0x174c ASMedia Technology Inc. idProduct 0x5106 bcdDevice0.01 iManufacturer 2 ASMedia iProduct3 AS2105 iSerial 177AWT06ET bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk (Zip) iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Device Qualifier (for other device speed): bLength10 bDescriptorType 6 bcdUSB 2.10 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 bNumConfigurations 1 Device Status: 0x0001 Self Powered -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Attachment added: error_msg_screenshot.jpg https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/1745835/+files/error_msg_screenshot.jpg -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I got this error on Ubuntu 10.10 when umounting an Easy Player HD Jumbo Plus (BestBuy). -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
same bug here on 10.10 with all latest upgrades sudo eject /dev/sdb works fine. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Problem still there after upgrade to 10.10. Get-around using the disk utility to unmount drives still works. Release 10.10 Kernel 2.6.35-22-generic GNOME 2.32.0 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I tried the fix posted above by quirks 2010-07-25. Alas it didn't fix the problem. I have a media player with an internal drive and a plug-in SDHC class4 card. The two drives show up fine when connecting the media player to the PC via USB. The problem comes when ejecting the drives - as previously described. I implemented quirks' fix as follows: 1. Downloaded the binary file udisks-helper-drive-detach from the launchpad page 2. Renamed the original file: cd /usr/lib/udisks sudo mv udisks-helper-drive-detach udisks-helper-drive-detach-orig 3. Copied the new file: sudo cp [path to downloaded file]/udisks-helper-drive-detach /usr/lib/udisks 4. Fixed permissions: sudo chmod a+x udisks-helper-drive-detach On ejecting the drives I still get the pop up: Writing data to drive To prevent data loss, wait until this has finished before removing medium or disconnecting the drive which lasts for about 1 minute, then I get the error message popups: Unable to stop drive Method DriveDetach with signature as on interface org.freedesktop.UDisks.Device doesn't exist Unable to eject drive Device is not a drive A reboot didn't solve the problem. I would say that quirks' fix may have reduced the number of weird error messages appearing, but the fundamental problem of the 1 minute wait remains. Maybe my media player is doing something during this time (but this wasn't an issue at all when not using the SDHC class4 card and just the internal media player drive). Ubuntu Release 10.04 Linux 2.6.32-25-generic GNOME 2.30.2 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have just discovered that if you use the 'Disk Utility' program (found in System - Administration) to unmount the USB drives, then no errors are generated. After unmounting, the icons for the drives then appear as unmounted in nautilus. You can then physically remove the USB device / media player and everything is fine, and the drive icons then disappear from nautilus. You don't get the Writing data to drive pop up. So the Disk Utility is doing the unmount in a different way to Nautilus? (the above was tried with quirks's software mod installed) -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
on maverick Method DriveEject with signature as on interface org.freedesktop.UDisks.Device doesn't exist same usb key 1GB, on lucid works well -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Hello. I have good quality 1 TB USB Hard Disk, that came with FAT32 file system and driver for the commercial OS. I did not care about changing this file system, and along some time it worked without error message. When removing safely, I have now this message: «Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory» However, I can clearly hear that the disk stops, and I also hear it start to run when I wish so; obviously, the message can be ignored. I wonder if the disk file system is, or not, totally irrelevant for the optimum disk operation under Linux. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same problem here Ubuntu 10.04 codeError detaching: helper exited with exit code 1: Detaching device /dev/sdc/code Kernel 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:21:58 UTC 2010 x86_64 GNU/Linux USB3 hdd Bus 002 Device 005: ID 174c:5106 ASMedia Technology Inc. Ext4 partition on external hard drive Automatic mount unmount appear to be ok but get this error when safe remove it. Here is a hwinfo dump if it can help. ** Attachment added: hwinfo dump https://bugs.launchpad.net/ubuntu/+source/udisks/+bug/466575/+attachment/1625572/+files/hwinfo.txt -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have a media player with an internal flash drive and a SD-insert. Without the SD-insert, I can access the internal flash drive without any issues. With the SD slot occupied, Ubuntu sees the two drives correctly, and I can usually eject one of them, but the second one always gives an error. These messages have appeared at various times when trying to eject / unmount: === Method DriveDetach with signature as on interface org.freedesktop.UDisks.Device doesn't exist Error detaching: helper exited with exit code 1: Detaching device /dev/sde USB device: /sys/devices/pci:00/:00:1a.0/usb1/1-1/1-1.4) SYNCHRONIZE CACHE: synchronize cache(10): transport: Host_status=0x05 [DID_ABORT] Driver_status=0x00 [DRIVER_OK, SUGGEST_OK] FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: start stop unit: pass through os error: No such device FAILED: No such device Error ejecting: eject exited with exit code 1: eject: unable to eject, last error: No such device Method DriveEject with signature as on interface org.freedesktop.UDisks.Device doesn't exist == Lucid 10.4 Linux 2.6.32-24-generic #43-Ubuntu SMP GNOME 2.30.2 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Having done some tests with various drives, I have come to believe that it is actually safe to ignore the error messages produced by sg3-utils. I think so for the following reasons: 1. I could not find evidence that Hardy Heron (the release I used before Lucid) made use of sg3-utils to flush caches/stop devices before unmounting USB devices. And still, the filesystems were closed cleanly. 2. Even if Hardy made use of the problematic sg3-utils functions (sg_ll_sync_cache_10 and sg_ll_start_stop_unit), they still would have failed, because the relevant code is identical. 3. Even though the sg3 functions fail, udisks-daemon still invokes the umount command, so the filesystem is not left in an inconsistent state, when the device is removed. For these reasons, I slightly modified udisks-helper-drive-detach to simply not report back error messages to the user. It still invokes the error-producing sg3 functions, but does not pass the errors on to the user. This way, the functions are still called for devices where they can be executed successfully. And for the devices where they fail, it is not any different - only that the user does not know anything about this. Anyhow, I have come to believe that the errors are caused by a crappy implementation of the SCSI protocol by my USB disk, which is in arbitrary 3.5 disk in a cheap disk enclosure, which I bought separately. The controller of the enclosure seems to produce errors no matter what command you throw at it. :-/ I am attaching the modified version of job-drive-detach.c, which only differs from the original version (job-drive-detach.c.orig) by one statement (setting return value to success; line 213). For your convenience, I'm also attaching a precompiled version of udisks-helper- drive-detach, which is responsible for passing the error to the user. If you are fed up with the error messages like me, place the file in /usr/lib/udisks and you won't be bothered anymore. Make sure to create a backup of the original file. Also you will have to place my modified version there, whenever an update overwrites it (which doesn't happen too often anyway). Please note that this is not really a patch, as it does not fix the underlying problem. But I don't really mind, since it wasn't any different in Hardy. The only difference is that I didn't notice it back then and now I am bothered with it every time I unplug a device. If you think so, too, then you are welcome to use my modified version of udisks-helper-drive-detach. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Attachment added: job-drive-detach.c http://launchpadlibrarian.net/52495942/job-drive-detach.c -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Attachment added: job-drive-detach.c.orig http://launchpadlibrarian.net/52495946/job-drive-detach.c.orig -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Attachment added: udisks-helper-drive-detach http://launchpadlibrarian.net/52495957/udisks-helper-drive-detach -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Having the same issue with two USB disks: SAMSUNG_SV2042H and Myson_Century__Inc._USB_Mass_Storage_Device_100. I did some debugging and this is what I came up with: When you right-click on a USB drive and choose Safely remove drive, this is what happens in the background: 1. Nautilus calls udisks --umount device file of USB drive 2. udisks contact a background-process named udisks-daemon. 3. udisks-daemon inturn invokes /usr/lib/udisks/udisks-helper-drive-detach. 4. udisks-helper-drive-detach calls some sg3-utils to synchronize the cache and stop the device (sg_ll_sync_cache_10 at line ~184 and sg_ll_start_stop_unit at line ~202 in source file job-drive-detach.c). Both of these functions return an error message. You can easily reproduce the error messages caused by sg3-utils by running the sg3-utils manually. In order to reproduce the first error message (SYNCHRONIZE CACHE: FAILED: No such file or directory), run this command: sg_sync --verbose device file of USB drive Example: sg_sync --verbose /dev/sdc This yields the precise error message returned by the sg3 backend: synchronize cache(10) cdb: 35 00 00 00 00 00 00 00 00 00 synchronize cache(10): Fixed format, current; Sense key: Illegal Request Additional sense: Invalid field in cdb bad field in Synchronize cache command In order to reproduce the second error message (STOP UNIT: FAILED: No such file or directory), run this command: sg_start --stop --verbose device file of USB drive Example: sg_start --stop --verbose /dev/sdc Again, this yields a more precise error message than the general No such file or directory as shown by the graphical front-end: Start stop unit command: 1b 00 00 00 00 00 start stop unit: Fixed format, current; Sense key: Illegal Request Additional sense: Invalid field in cdb invalid field in cdb START STOP UNIT command failed In conclusion, it looks like the sg3-utils send the wrong commands to the SCSI layer or wherever these commands go (I am not that much into low level SCSI programming, my apologies). However, I don't see any adverse effects from these erroneous commands. Even though the sg3-utils functions return an error, udisk-daemon properly continues and cleanly unmounts the USB drive as far as I can tell (it invokes umount, which should sync the cache anyway). To try this out, I removed the two calls to the functions sg_ll_sync_cache_10 and sg_ll_start_stop_unit from the source code of udisks job-drive-detach.c and recompiled the thing. Nautilus stopped whining about the failure of these two functions and the drives are unmounted perfectly. :-) I would have attached a patch, but I do not really have a clue about what these two functions do precisely. In fact, it might have been a bad thing to remove the function calls from job-drive-detach.c. I cannot say, if this may result in loss of data (someone with some SCSI programming knowledge please explain). Plus, I imagine that for most users it may actually be useful that these functions are called. So it would not really be a patch. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
got same issue since ubuntu 8 (have been on 9 and now I'm on 10) Error detaching: helper exited with exit code 1: Detaching device /dev/sdd USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory USB device: Sony DSC-R1 digital camera - MMC and SD card (and I've had this issue also on some pendrives but don't have one to test it at the moment) PC: Dell Inspiron 1720 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Impossibile fermare l'unità (impossible stop the unit) Error detaching :helper exited with exit code1: Detaching device /dev/sdb USB device : /sys/devices/pci:00/:00:02.0/usb3/3-5 SYNCHRONIZE CACHE : OK STOP UNIT: start stop unit: transport: Host_status=0x07 [DID_ERROR] Driver_status=0x08 [DRIVER_SENSE, SUGGEST_OK] FAILED: No such file or directory is a photocamera easypix dc 512 is possible to copy images and files from device to pc but is not possible to copy image from pc to device is not possible to safety remove hardware, ubuntu 10.04 gives that error above reported. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
me too in ubuntu 10.04 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Ubuntu 10.04 RightclickSafely remove drive on 1TB external NTFS disk Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1a.7/usb1/1-3) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Like Oliver Joos me too, with release 10.04 lts, ubuntu gets error amounting N900: Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb1/1-1) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
With released 10.04 I get an error more like that of Gustavo (saying that SYNCHRONIZE CACHE failed). Eject works perfectly whereas Safely Remove Drive brings: Unable to stop Nokia S60 Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.0/usb2/2-1) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same problem in released Ubuntu 10.04: Using Safely remove drive to unmount my Nokia N900, following error is displayed: Unable to stop drive Error detaching: helper exited with error code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:02.1/usb1/1-4) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Hello everyone, I'm completely new to the forum and I am a bit lost, I have the same problem as discussed in trying to remove a USB drive of 320 GB using right click and I get this error Detaching Error: helper exited with exit code 1: synchronize cache (10): transport: Host_status = 0x07 [DID_ERROR] Driver_status = 0x08 [DRIVER_SENSE, SUGGEST_OK] SYNCHRONIZE CACHE Error for / dev / sdc: Success start stop unit: transport: Host_status = 0x07 [DID_ERROR] Driver_status = 0x08 [DRIVER_SENSE, SUGGEST_OK] Error STOP UNIT for / dev / sdc: No such file or directory This unit had already used in Ubuntu and had no error, but now install Ubuntu on the entire hard drive and am using a SWAP partition, previously installed Ubuntu and Windows on one disc and was not using a swap partition, only the partition EXT4 I hope you can help me, thanks, greetings from Mexico -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Sorry, your link is not working properly. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Date: Sat Apr 10 16:49 DistroRelease: Ubuntu 10.04 beta ExecutablePath: /usr/bin/nautilus Package: nautilus 2.30.0 Uname: Linux 2.6.32-19-generic x86_64 See http://img688.imageshack.us/img688/7269/errorbx.jpg --- Ubuntu 10.04 64bit Linux 2.6.32-19-generic x86_64 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same here: When I want to 'secure remove' my fantec MM-CR35US 500GB FAT32 media player, then I get the same error message. See http://img109.imageshack.us/img109/1513/bildschirmfotohdd.png --- Ubuntu 9.10 64bit linux-image-2.6.31-19-generic (2.6.31-19.56) -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Package changed: devicekit-disks (Ubuntu) = udisks (Ubuntu) ** Project changed: devicekit = udisks ** Changed in: udisks (Ubuntu) Status: Triaged = Confirmed -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have the same problem with an MP3 player, which has a RockChip USBDISK User: 8,2 GB File system and adds also a RockChip USBDISK SD to the Computer screen of Nautilus (memory can be expanded with a microSD, and this card reader is detected, I suppose). If I Safely Remove it, it's unmounted (at least, Nautilis gives me the Mount option) but the device doesn't confirm the correct removal, and after some time thhis error is displayed: «Error detaching: helper exited with exit code 1: synchronize cache(10): transport: Host_status=0x05 [DID_ABORT] Driver_status=0x00 [DRIVER_OK, SUGGEST_OK] Error SYNCHRONIZE CACHE for /dev/sdb: Success start stop unit: pass through os error: No such device Error STOP UNIT for /dev/sdb: No such device» I press OK and the device confirms the correct removal. Eject, Unmount or sudo eject give no error, but have no effect, except that as above the device is unmounted (at least, Nautilis gives me the Mount option). If I Safely Remove RockChip USBDISKSD and then RockChip USBDISK User: 8,2 GB File system, I receive two errors: «Impossibile fermare l'unità [Italian for It's impossible to stop the drive] Device is not a drive» «Impossibile fermare l'unità DBus error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.» And then the device confirms the correct removal. Ubuntu 9.04 kernel 2.61.31-14.48 generic nautilus 1:2.28.1-0ubuntu3 devicekit-disks 007-2ubuntu4 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Instead of Device is not a drive (in the second procedure) now I've had: «Error detaching: helper exited with exit code 1: Cannot open /dev/sdb: No such device or address» -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Sorry, there's another possible error instead of the last one: «Method DriveDetach with signature as on interface org.freedesktop.DeviceKit.Disks.Device doesn't exist» Ah, and removal requires ~55 s (quite long...). -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I just checked Lucid 10.04 alpha 2 (released 13th January 2010): Safely Remove my Nokia N81 still triggers this error. Unmount and unplug the N81 still makes it complain about incorrect disconnection (which is correct, I think!) Eject and unplug it now seems to work always! (as opposed to Karmic) -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
To clarify my previous comment: In Lucid alpha 2 Unmount and Eject do what I expect. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same error here whenever I Safely Remove my Nokia N81. If I Unmount and unplug it, the N81 complains about incorrect disconnection (data may be lost). And if I Eject and unplug it, then *sometimes* it works for both sides (N81 says cable may be removed now)! Sometimes the same error is shown like after safely remove it. -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Description changed: Binary package hint: nautilus 1) Ubuntu 9.10 2) Nautilus 1:2.28.1-0ubuntu1 3) I just wanted to remove the USB-HDD by clicking on the eject-button. I expected it to take a few seconds and then the icon of the hdd should disappear 4) I got this error: - Laufwerk konnte nicht gestoppt werden (something like Drive could not be stopped) + Laufwerk konnte nicht gestoppt werden (something like Unable to stop drive) Error detaching: helper exited with exit code 1: sense buffer empty - Error SYNCHRONISE CACHE for /dev/sdc: Success sense buffer empty + Error SYNCHRONIZE CACHE for /dev/sdc: Success sense buffer empty Error STOP UNIT for /dev/sdc: No such file or directory ProblemType: Bug Architecture: i386 Date: Sat Oct 31 13:43:27 2009 DistroRelease: Ubuntu 9.10 ExecutablePath: /usr/bin/nautilus InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5) NonfreeKernelModules: nvidia Package: nautilus 1:2.28.1-0ubuntu1 ProcEnviron: - LANG=de_DE.UTF-8 - SHELL=/bin/bash + LANG=de_DE.UTF-8 + SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-14.48-generic SourcePackage: nautilus Uname: Linux 2.6.31-14-generic i686 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Bug watch added: freedesktop.org Bugzilla #25657 https://bugs.freedesktop.org/show_bug.cgi?id=25657 ** Also affects: devicekit via https://bugs.freedesktop.org/show_bug.cgi?id=25657 Importance: Unknown Status: Unknown -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Changed in: devicekit Status: Unknown = Confirmed -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Setting the status to Triaged since the triaging is done here. Thanks to all participants so far! ** Changed in: devicekit-disks (Ubuntu) Status: Confirmed = Triaged -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Thanks folks, the error is coming from devicekit-disks reassigning for now. ** Package changed: nautilus (Ubuntu) = devicekit-disks (Ubuntu) ** Changed in: devicekit-disks (Ubuntu) Assignee: Ubuntu Desktop Bugs (desktop-bugs) = (unassigned) -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
@Pedro Villavicencio @Martin Thoma I suppose it's time to reopen this bug report, isn't it? -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
@manolo: I think so, too. I changed the status to confirmed. Is this correct? ** Changed in: nautilus (Ubuntu) Status: Fix Released = Confirmed -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
Same here, Unable to stop 250 GB Hard Disk Error detaching: helper exited with exit code 1: sense buffer empty Error SYNCHRONIZE CACHE for /dev/sdb: Success sense buffer empty Error STOP UNIT for /dev/sdb: No such file or directory On terminal the answer was rol...@roland-laptop:~$ sudo eject /dev/sdc [sudo] password for roland: eject: unable to find or open device for: `/dev/sdc' rol...@roland-laptop:~$ sudo eject /dev/sdb rol...@roland-laptop:~$ -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I have this problem too. All the other methods to eject/unmount the devece are succesful (including sudo eject /dev/sdc). When clicking on Safely remove drive from nautilus I get: Unable to stop 120 GB Hard Disk Error detaching: helper exited with exit code 1: sense buffer empty Error SYNCHRONIZE CACHE for /dev/sdc: Successsense buffer empty Error STOP UNIT for /dev/sdc: No such file or directory Ubuntu 9.10 - Karmic Koala kernel version 2.6.31-14-generic -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
I could now reproduce this error, too. I think this is a duplicate of https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/462364 -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
could be yes, let's close it and please re open if you face the issue again, thanks. ** Changed in: nautilus (Ubuntu) Status: Incomplete = Fix Released -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
do you get the same error if you eject the drive by the command line? please execute: sudo eject /dev/sdc and paste the output here, thanks. ** Changed in: nautilus (Ubuntu) Importance: Undecided = Low ** Changed in: nautilus (Ubuntu) Status: New = Incomplete ** Changed in: nautilus (Ubuntu) Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs) -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
No, I didn't get it with the command line. Now I tried to reproduce this error, but I couldn't ... perhaps it is fixed? -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 466575] Re: secure remove of external USB-HDD produces error
** Attachment added: Dependencies.txt http://launchpadlibrarian.net/34772469/Dependencies.txt ** Attachment added: ProcMaps.txt http://launchpadlibrarian.net/34772470/ProcMaps.txt ** Attachment added: ProcStatus.txt http://launchpadlibrarian.net/34772471/ProcStatus.txt ** Attachment added: XsessionErrors.txt http://launchpadlibrarian.net/34772472/XsessionErrors.txt ** Attachment added: usr_lib_nautilus.txt http://launchpadlibrarian.net/34772473/usr_lib_nautilus.txt -- secure remove of external USB-HDD produces error https://bugs.launchpad.net/bugs/466575 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
