[Bug 467223] Re: Unable to stop drive
*** This bug is a duplicate of bug 466575 *** https://bugs.launchpad.net/bugs/466575 ** This bug has been marked a duplicate of bug 466575 secure remove of external USB-HDD produces error -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/467223 Title: Unable to stop drive To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/467223/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Same to me. text in window with error (Greek error description on window. Very carefully copied and double checked from window): Αδυναμία διακοπής οδηγού Error detaching: helper exited with exit code 1: Detaching device /dev/sdc USB device: /sys/devices/pci:00/:00:1d.7/usb1/1.3 SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory Maybe the name of device " /sys/devices/pci:00/:00:1d.7/usb1/1.3" is the problem. Or the "order" of commands removing the filename,leading to "no such file" ... Also ntfs disk. Below are outputs from some commands: >uname -a; lsb_release -a Linux ilias-desktop 2.6.32-30-generic #59-Ubuntu SMP Tue Mar 1 21:30:46 UTC 2011 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 10.04.2 LTS Release:10.04 Codename: lucid >lsusb Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 045e:0084 Microsoft Corp. Basic Optical Mouse Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 05e3:0702 Genesys Logic, Inc. USB 2.0 IDE Adapter Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub >mount /dev/sdb3 on / type ext3 (rw,errors=remount-ro) proc on /proc type proc (rw,noexec,nosuid,nodev) none on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) none on /dev type devtmpfs (rw,mode=0755) none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) none on /dev/shm type tmpfs (rw,nosuid,nodev) none on /var/run type tmpfs (rw,nosuid,mode=0755) none on /var/lock type tmpfs (rw,noexec,nosuid,nodev) none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755) /dev/sdb1 on /boot type ext3 (rw) /dev/sdb4 on /mnt/smb type ext3 (rw) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) gvfs-fuse-daemon on /home/ilias/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=ilias) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/467223 Title: Unable to stop drive -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Same to me. Ubuntu 10.04 64 bit HD 320 GB (ST332082) via USB. FS:NTFS Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdh USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-1/2-1.4) SYNCHRONIZE CACHE: FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: FAILED: No such file or directory The same problem doesn't happen with others USB HD (at least not NTFS). Maybe a NTFS problem? -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Settin importance medium on Fabio Marconi's request ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better! ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
apport information ** Description changed: When trying to safely remove Maxtor Basics 500 GB USB hard drive by selecting "Safely remove drive" from it's desktop icon's right click menu an error message is shown: Unable to stop drive Error detaching: helper exited with exit code 1: sence buffer empty Error STOP UNIT for /dev/sdc: Success Selecting "Unmount" instead gives no error messages. Using Ubuntu 9.10 Acer ASpire 5920G laptop. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. Architecture: i386 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 3731 F pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf350 irq 22' Mixer name : 'Realtek ALC1200' Components : 'HDA:10ec0888,10250121,00100101 HDA:14f12c06,10250121,0010' Controls : 24 Simple ctrls : 14 DistroRelease: Ubuntu 10.04 LiveMediaBuild: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1) MachineType: Acer, inc. Aspire 5920G Package: linux (not installed) ProcCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz splash -- BOOT_IMAGE=/casper/vmlinuz ProcEnviron: LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5 Regression: No RelatedPackageVersions: linux-firmware 1.34.1 Reproducible: Yes Tags: lucid filesystem needs-upstream-testing Uname: Linux 2.6.32-24-generic i686 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 07/25/2007 dmi.bios.vendor: Acer dmi.bios.version: v1.3706 dmi.board.name: Chapala dmi.board.vendor: Acer, Inc. dmi.board.version: Not Applicable dmi.chassis.type: 1 dmi.chassis.vendor: Acer, Inc. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAcer:bvrv1.3706:bd07/25/2007:svnAcer,inc.:pnAspire5920G:pvrNotApplicable:rvnAcer,Inc.:rnChapala:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A: dmi.product.name: Aspire 5920G dmi.product.version: Not Applicable dmi.sys.vendor: Acer, inc. + + --- + Architecture: i386 + DistroRelease: Ubuntu 10.04 + LiveMediaBuild: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1) + Package: mountall 2.15 + PackageArchitecture: i386 + ProcEnviron: + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5 + Tags: lucid + Uname: Linux 2.6.32-24-generic i686 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare ** Attachment added: "Dependencies.txt" https://bugs.edge.launchpad.net/bugs/467223/+attachment/1703509/+files/Dependencies.txt -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
apport information ** Description changed: When trying to safely remove Maxtor Basics 500 GB USB hard drive by selecting "Safely remove drive" from it's desktop icon's right click menu an error message is shown: Unable to stop drive Error detaching: helper exited with exit code 1: sence buffer empty Error STOP UNIT for /dev/sdc: Success Selecting "Unmount" instead gives no error messages. Using Ubuntu 9.10 Acer ASpire 5920G laptop. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. + Architecture: i386 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 3731 F pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'Intel'/'HDA Intel at 0xf350 irq 22' +Mixer name : 'Realtek ALC1200' +Components : 'HDA:10ec0888,10250121,00100101 HDA:14f12c06,10250121,0010' +Controls : 24 +Simple ctrls : 14 + DistroRelease: Ubuntu 10.04 + LiveMediaBuild: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1) + MachineType: Acer, inc. Aspire 5920G + Package: linux (not installed) + ProcCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz splash -- BOOT_IMAGE=/casper/vmlinuz + ProcEnviron: + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5 + Regression: No + RelatedPackageVersions: linux-firmware 1.34.1 + Reproducible: Yes + Tags: lucid filesystem needs-upstream-testing + Uname: Linux 2.6.32-24-generic i686 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 07/25/2007 + dmi.bios.vendor: Acer + dmi.bios.version: v1.3706 + dmi.board.name: Chapala + dmi.board.vendor: Acer, Inc. + dmi.board.version: Not Applicable + dmi.chassis.type: 1 + dmi.chassis.vendor: Acer, Inc. + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAcer:bvrv1.3706:bd07/25/2007:svnAcer,inc.:pnAspire5920G:pvrNotApplicable:rvnAcer,Inc.:rnChapala:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A: + dmi.product.name: Aspire 5920G + dmi.product.version: Not Applicable + dmi.sys.vendor: Acer, inc. ** Attachment added: "AlsaDevices.txt" https://bugs.edge.launchpad.net/bugs/467223/+attachment/1703487/+files/AlsaDevices.txt -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Hello can you please reproduce the bug then run in a terminal apport-collect -p linux 467223 Thanks Fabio ** Package changed: mountall (Ubuntu) => linux (Ubuntu) -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
** Attachment added: "kern.log" https://bugs.launchpad.net/ubuntu/+source/mountall/+bug/467223/+attachment/1700541/+files/kern.log -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
** Attachment added: "syslog" https://bugs.launchpad.net/ubuntu/+source/mountall/+bug/467223/+attachment/1700540/+files/syslog -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Architecture: amd64 DistroRelease: Ubuntu 10.10 InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) Package: mountall 2.19 PackageArchitecture: amd64 ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4 Tags: maverick Uname: Linux 2.6.35-22-generic x86_64 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare ** Tags added: apport-collected -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Hello can you please run in a terminal apport-collect -p mountall 467223 then attach here this file: /var/log/syslog /var/log/kern.log Thanks Fabio ** Changed in: mountall (Ubuntu) Status: New => Incomplete -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
It also happens with Maverick final. I only tried with a Kingston DataTraveler G2 16GB USB memory stick. Here's what the dialog window shows: Unable to stop drive Error detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-4) SYNCHRONIZE CACHE: synchronize cache(10): Fixed format, current; Sense key: Key=9 Additional sense: Logical unit not ready, cause not reportable Info fld=0x0 [0] FAILED: No such file or directory (Continuing despite SYNCHRONIZE CACHE failure.) STOP UNIT: start stop unit: transport: Host_status=0x07 [DID_ERROR] Driver_status=0x00 [DRIVER_OK, SUGGEST_OK] FAILED: No such file or directory -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
I just tested this with Maverick (10.10) beta and the bug is still present. When selecting "Safely Remove Drive" for the Maxtor drive I get a dialog with an error message: Error Detaching: helper exited with exit code 1: Detaching device /dev/sdb USB device: /sys/devices/pci:00/:00:1d.7/usb2/2-2) SYNCHRONIZE CACHE: OK STOP UNIT: FAILED: No such file or directory The Iomega Select Desktop Hard Drive still works fine so the problem only exists with the Maxtor drive. -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
** Package changed: ubuntu => mountall (Ubuntu) ** Changed in: mountall (Ubuntu) Status: Incomplete => New -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
> is this problem present with the latest updated Karmic's or Lucid's packages? I don't know about Lucid, but it is still present with the Karmic. I want add that this only happens with the Maxtor drive. I also have 1TB Iomega Select Desktop Hard Drive and it works just fine. -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Hello is this problem present with the latest updated Karmic's or Lucid's packages? Thanks in advance Fabio ** Changed in: ubuntu Status: New => Incomplete -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
This bug might to be related to bug #457843. -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
Just want to add that the same "Safely remove drive" option works just fine for Kingston 4 GB USB memory stick and Verbatim 1 GB USB memory stick and gives no errors with them. -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 467223] Re: Unable to stop drive
** Attachment added: "stopdrive.jpg" http://launchpadlibrarian.net/34801569/stopdrive.jpg -- Unable to stop drive https://bugs.launchpad.net/bugs/467223 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
