[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
[Expired for udev (Ubuntu) because there has been no activity for 60 days.] ** Changed in: udev (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/469376 Title: USB device insertion causes total system lockup on Ubuntu 9.10 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
This is bizarre. I did a fresh install of Lucid 10.04.1 onto a netbook, then plugged in my Option modem (0af0:d033). I confirm that it caused my system to lock up. I just spent the past 4 hours trying to bisect this issue, and I can't get it to fail reliably. In my bisection adventure, I found a point where I could checkout and build/install a package, and no system freeze. I then checkout (build, install) the commit immediately before and lo! a system freeze! This makes me think that the package is broken up to the good commit. However, this hypothesis has two problems: 1) Yes, the "bad" commit immediately prior the "good" commit breaks as expected. The "bad" commit happens way after the commit we have in Lucid. So far, so good. Theoretically, all the commits between the "bad" one and the last Lucid one should all result in system freeze. Unfortunately, that is not the case. I picked several random commits between "bad" and "Lucid" and encountered success at each of them. 2) Simply downloading the exact modemmanager source from Lucid, rebuilding it where the only debdiff is in the changelog, and then installing it on my test system simply does not reproduce the failure. This makes no sense, since the code didn't change at all in this experiment. I made sure to reboot and purge the package before installing my test package as well. No luck. My original intent was to try and find the one good commit to backport as an SRU into Lucid. However, with such unreliable bisection results, there is no way that I can safely do so in good conscience. I would essentially be backporting a random patch into Lucid and hoping that it fixed the problem, which is not allowed by SRU policy. Also, backporting the entire package from Maverick into Lucid is also disallowed by SRU policy. My best recommendation at this point is to move your systems to Maverick. If you are stuck on Lucid, please respond and we can try some more testing. Perhaps you can bisect more reliably on your machine than I can on mine which would help us to narrow down the issue. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Hello all, I can confirm that this modem causes a system freeze in Lucid. As an experiment, I backported modem-manager from Maverick into Lucid, with no other changes (it was a rather trivial backport). After doing so, I am able to insert the modem without any issues. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Can you run "apport-collect 469376" in a terminal? ** Package changed: ubuntu => udev (Ubuntu) ** Changed in: udev (Ubuntu) Status: Confirmed => Incomplete ** Changed in: modemmanager Status: New => Invalid ** Changed in: hotplug Status: Confirmed => Incomplete ** Changed in: udev Status: Confirmed => Incomplete -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
OK, I finally got a chance to try 10.04 and I confirm the lockup still exists.However, the error you report is easily resolved, you missed one rather poorly documented step. Use The Synaptic Package Manager to verify you do not have the default hsolink package loaded. Also remember sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) On the Pharscape site download the hsolinkcontrol source tarball. DO NOT use the *.deb or *.rpm package, get and use the *.tgz file extract the source tarball using tar xzf then cd into the hsolinkcontrol source directory ./configure sudo make clean sudo make sudo make install And finally here is the step you missed. sudo chmod +s `which hsolinkcontrol` This chmod step sets the suid/sgid bits needed to actually allow hsolinkcontrol to work, and get rid of the "not installed properly -- no internet control" message. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I have not tried 10.04 yet, but probably will in the next week or so. If I had to guess right now I suspect what you are experiencing is an artifact of the somewhat publicized Ubuntu elimination of HAL in 10.04. In 10.04 Ubuntu totally eliminated the Hardware Abstraction Layer (HAL). The ozerocdoff function for Option cellular modems is dependant on HAL to at least some extent.In your second attempt by electing to upgrade to 10.04 from 9.10 rather than a fresh 10.04 install you probably left enough residual of the old 9.10 HAL laying around so ozerocdoff was still working after the upgrade. Some 9.10 to 10.04 breakage is to be expected.When I do try 10.04, the first attempt will be to run it from a totally clean fresh 10.04 install with nothing extra remembering to use the Ubuntu native function they have now to "supposedly " replace ozerocdoff ( usb-modeswitch ). The trick is going to be to get usb-modeswitch to disable the zero cd before the stupid and never to be sufficiently damned Gnome Modem-Manager function comes bumbling along and locks the computer. The problem has always been Gnome Modem Manager has never really understood how to correctly turn off the "zero cd" function on Option Cellular Modems while blindly and incorrectly assuming it knew everything needed to correctly identify, initialize and control any modem device. This faulty assumption proved to be disasterous. So I will try it with just Ubuntu first, and after exploring every reasonable means to make it work, then I expect to be forced to go back to the Pharscape HSO packages and tweak that until it works. Good luck Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
The problem still exists with Lucid 10.4 ... In fact, I couldn't install the HSO stuff after the clean install. I had to install 9.10 then do an upgrade to 10.4 ... when connecting now, I get a message that says "not installed properly -- no internet control" but I can still get online. (I'm using the connection to send this.) I'm getting error messages when trying to reinstall everything, so I may just have to accept the error messages and enjoy the internet connection while it lasts. I'd rather not have to accept the error messages. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Not resolved, but we have isolated the cause to Gnome Network Manager and Modem Manager, and we do have a workaround. As a workaround you can go to the following URL http://www.pharscape.org/Quicksilver.html There are three packages you will need to download from the Pharscape site.Don't build/install then yet, just find and download them to a directory on your system for now. 1) ozerocdoff ( udev.tar.gz ) This uses udev to auto-disable the zero cd on Option devices. 2) hsolink_1.0.118-1_i386.deb Scripts & stuff needed for the hsoconnect gui tool 3) hsoconnect-1.2.18.tar.gz The gui tool to control the Quicksilver HSDPA modem. ( Remember Ubuntu 9.10 has python 2.6 so you need the beta package which is the tarball above not the *.deb ) Remember to get everything needed to build the packages above. ( update: newer versions of the packages above are also OK ) sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) Now we will eliminate the lockup. Fire up Synaptic package manager find and install the following package 1) wicd find the following packages in Synaptic and mark for complete removal 1) gnome network manager ( this should have been auto-removed when wicd was installed - verify ) 2) modem manager ( This is what actually causes the lockup - mark for complete removal ) This will stop the total system lockup on USB insertion of the Quicksilver device and replace the Gnome Network Manager / Modem Manager combination with a usable alternative ( wicd ) which does not suffer from Delusions of Grandure demanding total control of devices they have no idea how to operate. Now to get the Quicksilver running Read the web pages on the Pharscale site for how to build/install each of the three packages downloaded above. NOTE: To make hsoconnect successfully manually pre-create the following two directories. /usr/share/hsoconnect /usr/share/hsoconnect/hsoc Build and install the 3 Pharscape downloaded packages in the same order they were downloaded above. This will ultimately give you wicd in control of all wired and wifi network links, while only the hsoconnect package gui tool will be in control of the AT&T Quicksilver 3G GSM/HSDPA modem device and links. As a final item, the hsoconnect tool works best in combination with the "resolvconf" package to manage and maintain the contents of the "/etc/resolv.conf" file. I recommend using synaptic to install the resolvconf package, or you will end up chasing file permission on the resolv.conf file which will complicate your hsoconnect usage. The steps above should get your AT&T/Option modem working cleanly and they have worked for at least 3 other people besides me. I was never able to get any help on the Gnome Window Manager or Modem Manager side of this issue. It could be fixed in a later versions or whatever, I just do not know. Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I am Jeff, and my email is mountainho...@yahoo.com. I have a compaq presario r3000 series laptop, the usb internet stick named in this issue, and I am a newbie. When I place this stick in, Ubuntu 9.10 locks up solid, and I am forced to power down to get a reboot. Has this issue been resolved ? I have been searching through much documentation and postings but I am unclear whether this issue has been resolved, and what steps I need to take. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Pat, I remember having a ton of DNS issues for a while (they're all cleared up, but for the life of me I wouldn't be able to tell you how), and all the resolv.conf stuff sounds all too familiar. I use static DNS (OpenDNS is a good DNS server, Google has a DNS server too) and I haven't had any troubles for 3 weeks so far. James On Sun, Jan 17, 2010 at 4:23 PM, phickel wrote: > Curt: > > Don't know about Evolution because I use Mozilla Thunderbird, but if I > had to guess, I would almost be willing to bet this will be what you are > looking for, at least from your description of the problem. > > Potential fix === > > 1) Launch HSOconnect and bring the network up, then open a terminal > window to verify the file permissions on the "/etc/resolv.conf" file. > > ls -l /etc/resolv.conf > > If the mode is 600 (-rw--- )rather than the correct 644 > (-rw-r--r-- ) it should be, changing the mode of the file to > it's > proper setting will provide a quick temporary fix. > > sudo chmod 644 /etc/resolv.conf > > Firefox and Evolution should then work normally without > requiring > sudo, but as I said this is only a temporary fix. > Every time you bring the network up you would have to change the > file > mode again. > > 2) If step 1 above temporarily helped, you can elect to install another > package which will provide a permanent fix. > > sudo apt-get install resolvconf > > I have found the HSOconnect tools work best if you also install the > resolvconf package to maintain and update the contents of the > /etc/resolv.conf file. Without the resolvconf package installed > something in the HSOconnect stuff defaults /etc/resolv.conf to 600 every > time you use HSOconnect which breaks a lot of network things. > > As a minimum, I would gracefully shutdown hsoconnect and re-boot after > installing resolvconf, but I don't know if this graceful shutdown and > reboot is actually required. > > I don't remember if I re-built and re-installed the HSO packages after I > installed the resolvconf package or not. You may need to have the > resolvconf package already installed when you build and install the HSO > stuff, I just do not remember. > > This potential resolvconf fix should help Evolution, Firefox and just > about any other network application. > > === > > I strongly suspect the above will fix your problem. If this really is > the problem then the breakage is a lot bigger than just Evolution and > Firefox. > > If this does not fix it, I have something else you can try which is > Firefox specific. > > Later > > Pat Hickel > > -- > USB device insertion causes total system lockup on Ubuntu 9.10 > https://bugs.launchpad.net/bugs/469376 > You received this bug notification because you are a direct subscriber > of the bug. > > Status in Linux Hotplug Scripts: Confirmed > Status in ModemManager (with NetworkManager support): New > Status in udev - /dev/ management daemon: Confirmed > Status in Ubuntu: Confirmed > > Bug description: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > > affects udev > > affects hotplug > > affects ubuntu 9.10 > > On two separate systems I have upgraded from 9.04 to 9.10 I get a > complete, immediate and total system lockup when I install a specific > device in a USB port. The device is an AT&T Quicksilver GSM/HSDPA > Cellular modem, on 8.10 and 9.04 systems, lsusb shows the device as "Bus > 002 Device 006: ID 0af0:d033 Option". > > On 8.10 and 9.04 systems the device initially shows up as a CDROM > containing the driver and application software needed on an MS Windows > box. There is a linux package ( Ozerocdoff found at > http://pharscape.org/Quicksilver.html ) from the real device > Manufacturer "Option" which uses udev to disable this "zerocd" and then > the Option Cellular Modem appears which works with the linux hso kernel > module. On a 9.10 system with or without Ozerocdoff installed I get > the lockup even before the CDROM or Modem appears or is logged. > > The device worked fine in the same systems before the 9.04 to 9.10 > upgrade. Other USB devices work fine under 9.04 and 9.10. I have not > yet tried on a fresh 9.10 install only 9.04 to 9.10 upgrades. > > The lockup is immediate and total. The only way I have found to > regain access to the systems is to remove the device, then do a hard > power cycle. > > I cannot identify or recover any meaningful details from the log files > in /var/log. > > I would appreciate any clues on how I can capture better debug > information on this situation. The immediate and total system lockup > has me stumped for where to go from here. I do realize the above is > insufficient to work with, I am asking for how to capture better > information for a proper bug report. > > Thank you; > > Patrick Hickel > -BEGIN PGP SIGNATURE- >
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Curt: Don't know about Evolution because I use Mozilla Thunderbird, but if I had to guess, I would almost be willing to bet this will be what you are looking for, at least from your description of the problem. Potential fix === 1) Launch HSOconnect and bring the network up, then open a terminal window to verify the file permissions on the "/etc/resolv.conf" file. ls -l /etc/resolv.conf If the mode is 600 (-rw--- )rather than the correct 644 (-rw-r--r-- ) it should be, changing the mode of the file to it's proper setting will provide a quick temporary fix. sudo chmod 644 /etc/resolv.conf Firefox and Evolution should then work normally without requiring sudo, but as I said this is only a temporary fix. Every time you bring the network up you would have to change the file mode again. 2) If step 1 above temporarily helped, you can elect to install another package which will provide a permanent fix. sudo apt-get install resolvconf I have found the HSOconnect tools work best if you also install the resolvconf package to maintain and update the contents of the /etc/resolv.conf file.Without the resolvconf package installed something in the HSOconnect stuff defaults /etc/resolv.conf to 600 every time you use HSOconnect which breaks a lot of network things. As a minimum, I would gracefully shutdown hsoconnect and re-boot after installing resolvconf, but I don't know if this graceful shutdown and reboot is actually required. I don't remember if I re-built and re-installed the HSO packages after I installed the resolvconf package or not.You may need to have the resolvconf package already installed when you build and install the HSO stuff, I just do not remember. This potential resolvconf fix should help Evolution, Firefox and just about any other network application. === I strongly suspect the above will fix your problem. If this really is the problem then the breakage is a lot bigger than just Evolution and Firefox. If this does not fix it, I have something else you can try which is Firefox specific. Later Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Well, I tried Pat's solution again, and succeeded. The only wrinkle is that once connected, Firefox and Evolution will not connect to the internet unless started with sudo. So I used "Authorizations" to give myself implicit authorization. Do you know where the problem is? Curt -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Curt, I wish I had a solution for you. Pat's workaround was successful for me. In fact, I'm using the Quicksilver connection right now to send this. Ideally, it would seem to me that the GNOME folks would see what's different between GNOME's tools (network-manager and modem-manager) and wicd, make the appropriate changes and include the functionality of HSOconnect in it. On Thu, Jan 14, 2010 at 11:05 AM, CJohnston wrote: > I have the same problem, and would greatly appreciate a solution. > > I tried Pat's suggestions in note 8 above, and had to re-install the > whole system. > > Curt Johnston > > -- > USB device insertion causes total system lockup on Ubuntu 9.10 > https://bugs.launchpad.net/bugs/469376 > You received this bug notification because you are a direct subscriber > of the bug. > > Status in Linux Hotplug Scripts: Confirmed > Status in ModemManager (with NetworkManager support): New > Status in udev - /dev/ management daemon: Confirmed > Status in Ubuntu: Confirmed > > Bug description: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > > affects udev > > affects hotplug > > affects ubuntu 9.10 > > On two separate systems I have upgraded from 9.04 to 9.10 I get a > complete, immediate and total system lockup when I install a specific > device in a USB port. The device is an AT&T Quicksilver GSM/HSDPA > Cellular modem, on 8.10 and 9.04 systems, lsusb shows the device as "Bus > 002 Device 006: ID 0af0:d033 Option". > > On 8.10 and 9.04 systems the device initially shows up as a CDROM > containing the driver and application software needed on an MS Windows > box. There is a linux package ( Ozerocdoff found at > http://pharscape.org/Quicksilver.html ) from the real device > Manufacturer "Option" which uses udev to disable this "zerocd" and then > the Option Cellular Modem appears which works with the linux hso kernel > module. On a 9.10 system with or without Ozerocdoff installed I get > the lockup even before the CDROM or Modem appears or is logged. > > The device worked fine in the same systems before the 9.04 to 9.10 > upgrade. Other USB devices work fine under 9.04 and 9.10. I have not > yet tried on a fresh 9.10 install only 9.04 to 9.10 upgrades. > > The lockup is immediate and total. The only way I have found to > regain access to the systems is to remove the device, then do a hard > power cycle. > > I cannot identify or recover any meaningful details from the log files > in /var/log. > > I would appreciate any clues on how I can capture better debug > information on this situation. The immediate and total system lockup > has me stumped for where to go from here. I do realize the above is > insufficient to work with, I am asking for how to capture better > information for a proper bug report. > > Thank you; > > Patrick Hickel > -BEGIN PGP SIGNATURE- > Version: GnuPG v1.4.9 (GNU/Linux) > Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ > > iEYEARECAAYFAkrt7YcACgkQGcFsRP9ZxTqsmQCfW99eDBuSwZKd1NWfnrdr9NZu > /KcAnA86BvzDb0k78zJvnfQOIH1e4ia8 > =Q/Vp > -END PGP SIGNATURE- > > To unsubscribe from this bug, go to: > https://bugs.launchpad.net/hotplug/+bug/469376/+subscribe > -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I have the same problem, and would greatly appreciate a solution. I tried Pat's suggestions in note 8 above, and had to re-install the whole system. Curt Johnston -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Thank you for posting the workaround. I've added the workaround to a question I had regarding the exact same issue (#91686) and have marked it solved, even though technically it isn't solved since the answer is a rather involved workaround. There must not be enough Quicksilver/Ubuntu users for Canonical to make this kernel panic a higher priority. I wonder what the threshold is? ** Also affects: modemmanager Importance: Undecided Status: New -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
As a workaround you can go to the following URL http://www.pharscape.org/Quicksilver.html There are three packages you will need to download from the Pharscape site.Don't build/install then yet, just find and download them to a directory on your system for now. 1) ozerocdoff ( udev.tar.gz ) This uses udev to auto-disable the zero cd on Option devices. 2) hsolink_1.0.118-1_i386.deb Scripts & stuff needed for the hsoconnect gui tool 3) hsoconnect-1.2.18.tar.gz The gui tool to control the Quicksilver HSDPA modem. ( Remember ubuntu 9.10 had python 2.6 so you need the beta package which is the tarball above not the *.deb ) Remember to get everything needed to build the packages above. sudo apt-get install build-essential libusb-dev linux-headers-$(uname -r) Now we will eliminate the lockup. Fire up Synaptic package manager find and install the following package 1) wicd find the following packages in Synaptic and mark for complete removal 1) gnome network manager ( this should have been auto-removed when wicd was installed - verify ) 2) modem manager ( This is what actually causes the lockup - mark for complete removal ) This will stop the total system lockup on USB insertion of the Quicksilver device and replace the Gnome Network Manager / Modem Manager combination with a usable alternative ( wicd ) which does not suffer from Delusions of Grandure demanding total control of devices they have no idea how to operate. Now to get the Quicksilver running Read the web pages on the Pharscale site for how to build/install each of the three packages downloaded above. NOTE: To make hsoconnect successfully manually pre-create the following two directories. /usr/share/hsoconnect /usr/share/hsoconnect/hsoc Build and install the 3 Pharscape downloaded packages in the same order they were downloaded above. This will ultimately give you wicd in control of all wired and wifi network links, while only the hsoconnect package gui tool will be in control of the AT&T Quicksilver 3G GSM/HSDPA modem device and links. I have given up any hope of straightening out the Gnome Network Manager and Modem Manager combination, they have no idea nor it seems any concern their packages are causing the total lockup of systems, leaving the only way forward as their complete removal and replacement by wicd. Pat Hickel -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I reported this problem quite some time ago, and considering it causes a total system lockup, I am surprised I cannot seem get anyone interested to actually do anything to get this fixed, but I have now confirmed what is actually happening. In a nutshell, when the USB subsystem detects the Quicksilver modem, it hands off to the "Gnome Network Manager", which in turn hands off to the new "Gnome Modem Manager".The "Gnome Modem Manager" then grabs the ttyHS* ports even though it has no idea how to handle the Quicksilver ttyHS* devices correctly and proceeds to lock up the entire computer in it's persistant efforts to do exactly the wrong thing. I have not found a way to tell Gnome Network Manager and/or it's partner in this abuse Gnome Modem Manager to back off and do not touch the Quicksilver ttyHS* devices because they obviously do not know how to handle and control these devices correctly. A drakonian approach is to simply completely uninstall Gnome Network Manager and Gnome Modem Manager.However this also eliminates the good things they do for wired and wifi connections. Unfortunately I have not yet found a better way to address this issue. For some more into on the topic you can check out this URL > http://www.pharscape.org/forum/index.php/topic,802.0.html This is the forum for the HSOconnect gui tool for the hso driver. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Is anyone going to work this? USB causes Kernel failure? -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Finally some progress, I can stop the act of inserting the AT&T Quicksilver in the USB port from locking the system, and I may have just isolated what is really causing the lockup under Ubuntu 9.10. Go ahead download, build and install the Ozerocdoff package from http://pharscape.org/Quicksilver.html To stop the lockup from happening before you insert the Quicksilver, fire up the Synaptic Package Manager Find the modemmanager application and mark it for complete removal, then have Synaptic apply the change The modem-manager application is grabbing the ttyHS* ports, specifically ttyHS2 which is causing the lockup. Nov 19 19:21:07 dragon modem-manager: Added modem /sys/devices/pci:00/:00:1e.0/:02:07.2/usb1/1-5 Nov 19 19:21:07 dragon modem-manager: data_available (ttyHS2): response buffer filled before repsonse received Nov 19 19:21:07 dragon modem-manager: data_available (ttyHS2): response buffer filled before repsonse received Nov 19 19:21:07 dragon modem-manager: data_available (ttyHS2): response buffer filled before repsonse received Nov 19 19:21:07 dragon modem-manager: data_available (ttyHS2): response buffer filled before repsonse received After you remove modem-manager this is what happens in /var/log/messages when you insert the AT&T Quicksilver Nov 19 19:57:44 dragon kernel: [ 2093.880060] usb 1-5: new high speed USB device using ehci_hcd and address 8 Nov 19 19:57:44 dragon kernel: [ 2094.014102] usb 1-5: configuration #1 chosen from 1 choice Nov 19 19:57:44 dragon kernel: [ 2094.016719] scsi3 : SCSI emulation for USB Mass Storage devices Nov 19 19:57:46 dragon kernel: [ 2095.180193] usb 1-5: USB disconnect, address 8 Nov 19 19:57:46 dragon kernel: [ 2095.432102] usb 1-5: new high speed USB device using ehci_hcd and address 9 Nov 19 19:57:46 dragon kernel: [ 2095.570090] usb 1-5: configuration #1 chosen from 1 choice Nov 19 19:57:47 dragon kernel: [ 2096.244377] hso: /build/buildd/linux-2.6.31/drivers/net/usb/hso.c: 1.2 Option Wireless Nov 19 19:57:47 dragon kernel: [ 2096.245439] hso0: Disabled Privacy Extensions Nov 19 19:57:47 dragon kernel: [ 2096.246866] usbcore: registered new interface driver hso Nov 19 19:57:52 dragon kernel: [ 2101.596257] Modules linked in: hso binfmt_misc usblp snd_intel8x0 snd_ac97_codec pcmcia hostap_pci hostap lib80211 yenta_socket ac97_bus snd_pcm_oss orinoco_pci rsrc_nonstatic joydev snd_mixer_oss orinoco pcmcia_core shpchp snd_pcm snd_seq_dummy snd_seq_oss nls_iso8859_1 snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq nls_cp437 psmouse serio_raw ppdev snd_timer vfat lp iptable_filter snd_seq_device fat sony_laptop ip_tables parport snd soundcore snd_page_alloc x_tables usbhid usb_storage e100 mii ohci1394 ieee1394 radeon ttm drm i2c_algo_bit intel_agp agpgart Nov 19 19:57:52 dragon kernel: [ 2101.596368] Nov 19 19:57:52 dragon kernel: [ 2101.596380] Pid: 537, comm: modem-manager Tainted: GW (2.6.31-14-generic #48-Ubuntu) PCG-V505BX(UC) Nov 19 19:57:52 dragon kernel: [ 2101.596391] EIP: 0073:[<00383b07>] EFLAGS: 00010246 CPU: 0 Nov 19 19:57:52 dragon kernel: [ 2101.596405] EIP is at 0x383b07 Nov 19 19:57:52 dragon kernel: [ 2101.596413] EAX: EBX: 0044eff4 ECX: 0008 EDX: Nov 19 19:57:52 dragon kernel: [ 2101.596422] ESI: EDI: 0816a2fc EBP: bfb93828 ESP: bfb937f4 Nov 19 19:57:52 dragon kernel: [ 2101.596431] DS: 007b ES: 007b FS: GS: 0033 SS: 007b Nov 19 19:57:52 dragon kernel: [ 2101.596440] CR0: 8005003b CR2: 0805c660 CR3: 31911000 CR4: 06d0 Nov 19 19:57:52 dragon kernel: [ 2101.596449] DR0: DR1: DR2: DR3: Nov 19 19:57:52 dragon kernel: [ 2101.596458] DR6: 0ff0 DR7: 0400 Nov 19 19:57:52 dragon kernel: [ 2101.596465] Call Trace: So there are obviously still problems but at least the system does not lock up $ ls -l /dev/ttyHS* crw-rw 1 root dialout 250, 0 2009-11-19 19:57 /dev/ttyHS0 crw-rw 1 root dialout 250, 1 2009-11-19 19:57 /dev/ttyHS1 crw-rw 1 root dialout 250, 2 2009-11-19 19:57 /dev/ttyHS2 crw-rw 1 root dialout 250, 3 2009-11-19 19:57 /dev/ttyHS3 crw-rw 1 root dialout 250, 4 2009-11-19 19:57 /dev/ttyHS4 The devices are now all there $ lsusb Bus 003 Device 003: ID 054c:0069 Sony Corp. Memorystick MSC-U03 Reader Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 009: ID 0af0:d033 Option Bus 001 Device 007: ID 0461:4d15 Primax Electronics, Ltd Dell Optical Mouse Bus 001 Device 006: ID 413c:2003 Dell Computer Corp. Keyboard Bus 001 Device 005: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub Bus 001 Device 003: ID 0409:0058 NEC Corp. HighSpeed Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Debian's modem manager application needs to die die die. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You r
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
A photo of the contents of /var/log/syslog that were visible on the screen after the system crashed when inserting the ATT Quicksilver into my Dell running Ubuntu 9.10 updated on 11/15/09 ** Attachment added: "100_0715.JPG" http://launchpadlibrarian.net/35731863/100_0715.JPG -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Today I updated to the latest udev patch offered by Update Manager, still no joy consistently locks system when inserting this USB device. ID 0af0:d033 Option ** Changed in: udev Status: New => Confirmed ** Changed in: hotplug Status: New => Confirmed ** Changed in: ubuntu Status: New => Confirmed -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
I have pretty much come to the conclusion this is a udev problem.The only way the hso driver could have been called into play to replace SCSI emulation for USB on the ZeroCD is via a udev action, and this udev action is clearly where the breakage is located. Done properly the ZeroCD in the Option/AT&T Quicksilver 3G Modem should be disabled long before SCSI emulation for USB is invoked.For a working example of how this should be performed see the Ozerocdoff package at http://pharscape.org/Quicksilver.html.The readme file in the tarball is quite informative as to how and when disabling the ZeroCD should be performed by udev and why it must be done that way. For now, as the Ozerocdoff package exists and works, the current Ubuntu 9.10 default udev behavior for this device should be disabled allowing the ZeroCD to remain untouched and automount as a CDROM ( revert back to what was done for this device in 9.04 ). Then interested users can elect to apply the Ozerocdoff package and get the proper behavior rather than the total system lockup, requiring a hard power cycle to clear, which is all we can get now. If someone whats to take a different view, I am willing to listen, but at the moment this is how I view this bug and how to fix it. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 469376] Re: USB device insertion causes total system lockup on Ubuntu 9.10
Finally got a chance to come back to this. After swapping in a freshly wiped disk ( mke2fs -c -c ), I then did a total clean default Ubuntu 9.10 Desktop i386 install.So I am absolutely sure I am starting with a totally clean base. I wanted this because the two systems I worked with previously were both 9.04 to 9.10 upgrades as opposed to new clean installs. So this time I know for sure there is nothing accidently carried forward through the upgrade process. At this point I opened a terminal window and did "cd /var/adm ; tail -f messages" and left it running. I then plugged the Option/AT&T Quicksilver GSM modem into the USB port. My terminal window captured 10 new lines of /var/adm/messages after the device was inserted but before the system locked up and had to be power cycled.I had to hand write them on paper to save them for entry here, so please forgive any minor transcription errors. usb 1-5: USB disconnect, address 5 usb 1-5: new high speed USB device using ehci_hcd and address 9 usb 1-5: configuration #1 chosen from 1 choice scsi 4: SCSI emulation for USB Mass Storage devices usb 1-5: USB disconnect, address 9 hso: /build/buildd/linux-2.6.31/drivers/net/usb/hso.c: 1.2 Option Wireless usbcore: registered new interface driver hso usb 1-5: new high speed USB device using ehci_hcd and address 10 usb 1-5: configuration #1 chosen from 1 choice hso0: Disabled Privacy Extensions So it would appear the system is actually recognizing the initial ZeroCD function correctly, then correctly disconnects the ZeroCD device, and then somehow hands off to the hso driver to disable the ZeroCD and then re-registers the device as a new interface tied to the hso driver, at some point after the hso driver disables the Privacy Extensions I got the expected total system lockup. Hopefully, this will provide a clue to someone. -- USB device insertion causes total system lockup on Ubuntu 9.10 https://bugs.launchpad.net/bugs/469376 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
