[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2010-05-25 Thread Brad Figg
This bug report was marked as Incomplete and has not had any updated
comments for quite some time.  As a result this bug is being closed.
Please reopen if this is still an issue in the current Ubuntu release
http://www.ubuntu.com/getubuntu/download . Also, please be sure to
provide any requested information that may have been missing.  To reopen
the bug, click on the current status under the Status column and change
the status back to New.  Thanks.

[This is an automated message.  Apologies if it has reached you
inappropriately; please just reply to this message indicating so.]


** Tags added: kj-expired

** Changed in: alsa-driver (Ubuntu)
   Status: Incomplete = Expired

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2010-04-05 Thread Dean Fox
I apologize for not getting back to you sooner.  I believe the next
kernel update fixed the issue.  I'm on 2.6.31-20-generic and it's
working now.

-[d]-

On Sat, Mar 27, 2010 at 8:01 PM, Brad Figg brad.f...@canonical.com wrote:
 Hi Dean,


 Please, if you are still having issues, test with the latest development 
 release of Ubuntu.  ISO CD images are available from 
 http://cdimage.ubuntu.com/releases/ .

 If it remains an issue, could you run the following command from a
 Terminal (Applications-Accessories-Terminal). It will automatically
 gather and attach updated debug information to this report.

 apport-collect -p alsa-base 474611

 Also, if you could test the latest upstream kernel available that would
 be great. It will allow additional upstream developers to examine the
 issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

 Once you've tested the upstream kernel, please remove the 'needs-
 upstream-testing' tag. This can be done by clicking on the yellow pencil
 icon next to the tag located at the bottom of the bug description and
 deleting the 'needs-upstream-testing' text.

 Please let us know your results.

    [This is an automated message.  Apologies if it has reached you 
 inappropriately; please just reply to this message indicating so.]


 ** Tags added: kj-triage needs-required-logs needs-test-current-image

 ** Changed in: alsa-driver (Ubuntu)
       Status: New = Incomplete

 --
 Lost Sound after upgrade to 9.10 did work right after
 https://bugs.launchpad.net/bugs/474611
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in “alsa-driver” package in Ubuntu: Incomplete

 Bug description:
 I upgraded from 9.04 to 9.10 and audio was working.  Out of curiosity I ran 
 Ubuntu System Testing.  I was thinking I could get the microphone on my 
 monitor (built in webcam) to work.  Since running the test I've lost all 
 sound.

 My motherboard ASUS M4A79 comes with great sound and I was using the optical 
 out into a logittech sound system.

 I tried renaming ~.pulse and logging back in to see if recreating the profile 
 would fix it.  It didn't.  I tried running a COAX from the MB to the sound 
 system, no go there either.  I'm looking for the analog cables so I can see 
 if I'm getting anything from those outputs...

 That's about all I know so far.

 ProblemType: Bug
 Architecture: amd64
 AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  dfox       2009 F pulseaudio
  /dev/snd/controlC1:  dfox       2009 F pulseaudio
  /dev/snd/pcmC1D0c:   dfox       2009 F...m pulseaudio
 Card0.Amixer.info:
  Card hw:0 'SB'/'HDA ATI SB at 0xf7df8000 irq 16'
   Mixer name   : 'Realtek ALC1200'
   Components   : 'HDA:10ec0888,10438357,00100101'
   Controls      : 35
   Simple ctrls  : 20
 Card1.Amixer.info:
  Card hw:1 'Audio'/'Elan USB Audio at usb-:00:12.2-2.4, full speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB04f3:0a11'
   Controls      : 2
   Simple ctrls  : 1
 CheckboxCommand: alsa_record_playback
 CheckboxDescription:
  Pair a Bluetooth headset with your system.  Then open the volume control 
 application by right-clicking on the speaker icon in the panel and selecting 
 Sound Preferences.  Select the Input tab and choose your Bluetooth 
 device.  Select the Output tab and choose your Bluetooth device.  When you 
 are done, click the Test button, then speak into the microphone. After a few 
 seconds, your speech will be played back to you.

  Did you hear your speech played back?
 CheckboxTest: alsa_record_playback_bluetooth
 Date: Wed Nov  4 14:24:10 2009
 DistroRelease: Ubuntu 9.10
 NonfreeKernelModules: nvidia
 Package: alsa-base 1.0.20+dfsg-1ubuntu5
 PackageArchitecture: all
 ProcEnviron:
  SHELL=/bin/bash
  LANG=en_US.UTF-8
 ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
 SourcePackage: alsa-driver
 Tags: checkbox-bug
 Uname: Linux 2.6.31-14-generic x86_64

 To unsubscribe from this bug, go to:
 https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/474611/+subscribe


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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2010-03-31 Thread Brad Figg
** Tags added: karmic

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2010-03-27 Thread Brad Figg
Hi Dean,


Please, if you are still having issues, test with the latest development 
release of Ubuntu.  ISO CD images are available from 
http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a
Terminal (Applications-Accessories-Terminal). It will automatically
gather and attach updated debug information to this report.

apport-collect -p alsa-base 474611

Also, if you could test the latest upstream kernel available that would
be great. It will allow additional upstream developers to examine the
issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-
upstream-testing' tag. This can be done by clicking on the yellow pencil
icon next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text.

Please let us know your results.

[This is an automated message.  Apologies if it has reached you 
inappropriately; please just reply to this message indicating so.]


** Tags added: kj-triage needs-required-logs needs-test-current-image

** Changed in: alsa-driver (Ubuntu)
   Status: New = Incomplete

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox

** Attachment added: AlsaDevices.txt
   http://launchpadlibrarian.net/35112056/AlsaDevices.txt

** Attachment added: AplayDevices.txt
   http://launchpadlibrarian.net/35112058/AplayDevices.txt

** Attachment added: ArecordDevices.txt
   http://launchpadlibrarian.net/35112059/ArecordDevices.txt

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/35112060/BootDmesg.txt

** Attachment added: Card0.Amixer.values.txt
   http://launchpadlibrarian.net/35112061/Card0.Amixer.values.txt

** Attachment added: Card0.Codecs.codec.0.txt
   http://launchpadlibrarian.net/35112062/Card0.Codecs.codec.0.txt

** Attachment added: Card1.Amixer.values.txt
   http://launchpadlibrarian.net/35112063/Card1.Amixer.values.txt

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/35112064/CurrentDmesg.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/35112065/Dependencies.txt

** Attachment added: PciMultimedia.txt
   http://launchpadlibrarian.net/35112066/PciMultimedia.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/35112067/XsessionErrors.txt

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Daniel T Chen
Please install linux-backport-modules-alsa-karmic-generic and reboot.
(Also note that just about all of your analog mixer controls are
muted, though Master reportedly needs to be unmuted, too.)

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Daniel T Chen
Sorry, that would be linux-backports-modules-alsa-karmic-generic

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox
Appears I don't need too but I'll keep this for reference.  Although I
may loose everything again after rebooting

I went back into Sound Preferences and I had sound themes OFF.  I
clicked UBUNTU as the sound theme and everything immediately started
working I heard a confirmation sound event!  I had my optical digital
cable plugged in and the sounds system set to that.  I am back to
digital sound through the optical cable. I went in and turned off
sound themes (my preference) and I'm still getting sound when I play
.wavs or whatever.

This all started when I ran System Administration System Testing.
This has happened to me before when I had everything up and running
and ran a utility that stepped on a .config or something.  I was
checking the mute during this whole process and everywhere I saw one
it showed NOT muted.  I was trying not to be that stupid.

The sound mixer seems to have changed in 9.10 and I'm not yet familiar
with it.  There seems to two main choices for hardware, Internal (I
assume MB) and USB (no clue).  Same for output.  From the Internal
choice I have 15 choices between all the analog and digital devices to
choose from.

The other rather unfortunate thing (for me) is, there are headphone
jacks on a pop-up in my case where there are several USB and firewire
Sata hook-ups.  There is a headphone jack on my keyboard ENERMAX
KB007U-B RT and if I'm not mistaken also on my monitor ASUS MK241H add
to that a Coax, Optical and six audio plugs on my MB.

I've never been able to get them all working.  There is a microphone
and a webcam built-in on the monitor and I was trying to test.  Again
there's also a microphone jack on the case pop-up, keyboard and for
all I know probably the monitor too.

Headphones would be cool and the option to plug them into the keyboard
or the case pop-up would be great but as you can tell I'm not smart
enough when it comes to all this to get it all working. I did see a
HOWTO for my monitor to get the webcab and stuff working.  When I feal
brave and 9.10 settles down maybe I go back and try it again.

I feel blessed and very lucky that after two hours and panicking all I
had to do is turn on then off sound themes.  By doing so I assume a
configuration was updated that got stepped on running the test
utility.  And now that I have my sound back I'm doing going to touch a
thing!

Thanks for your quick response!!!


On Wed, Nov 4, 2009 at 2:47 PM, Daniel T Chen seven.st...@gmail.com wrote:
 Sorry, that would be linux-backports-modules-alsa-karmic-generic

 --
 Lost Sound after upgrade to 9.10 did work right after
 https://bugs.launchpad.net/bugs/474611
 You received this bug notification because you are a direct subscriber
 of the bug.

 Status in “alsa-driver” package in Ubuntu: New

 Bug description:
 I upgraded from 9.04 to 9.10 and audio was working.  Out of curiosity I ran 
 Ubuntu System Testing.  I was thinking I could get the microphone on my 
 monitor (built in webcam) to work.  Since running the test I've lost all 
 sound.

 My motherboard ASUS M4A79 comes with great sound and I was using the optical 
 out into a logittech sound system.

 I tried renaming ~.pulse and logging back in to see if recreating the profile 
 would fix it.  It didn't.  I tried running a COAX from the MB to the sound 
 system, no go there either.  I'm looking for the analog cables so I can see 
 if I'm getting anything from those outputs...

 That's about all I know so far.

 ProblemType: Bug
 Architecture: amd64
 AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  dfox       2009 F pulseaudio
  /dev/snd/controlC1:  dfox       2009 F pulseaudio
  /dev/snd/pcmC1D0c:   dfox       2009 F...m pulseaudio
 Card0.Amixer.info:
  Card hw:0 'SB'/'HDA ATI SB at 0xf7df8000 irq 16'
   Mixer name   : 'Realtek ALC1200'
   Components   : 'HDA:10ec0888,10438357,00100101'
   Controls      : 35
   Simple ctrls  : 20
 Card1.Amixer.info:
  Card hw:1 'Audio'/'Elan USB Audio at usb-:00:12.2-2.4, full speed'
   Mixer name   : 'USB Mixer'
   Components   : 'USB04f3:0a11'
   Controls      : 2
   Simple ctrls  : 1
 CheckboxCommand: alsa_record_playback
 CheckboxDescription:
  Pair a Bluetooth headset with your system.  Then open the volume control 
 application by right-clicking on the speaker icon in the panel and selecting 
 Sound Preferences.  Select the Input tab and choose your Bluetooth 
 device.  Select the Output tab and choose your Bluetooth device.  When you 
 are done, click the Test button, then speak into the microphone. After a few 
 seconds, your speech will be played back to you.

  Did you hear your speech played back?
 CheckboxTest: alsa_record_playback_bluetooth
 Date: Wed Nov  4 14:24:10 2009
 DistroRelease: Ubuntu 9.10
 NonfreeKernelModules: nvidia
 Package: alsa-base 1.0.20+dfsg-1ubuntu5
 PackageArchitecture: all
 ProcEnviron:
  SHELL=/bin/bash
  LANG=en_US.UTF-8
 ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
 SourcePackage: alsa-driver
 Tags: 

Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox
I rebooted and I just lost it again.  No reason.  All the setting
appear the same.  This time turning on/off sound events themes didn't
work.  I'll proceed with your original suggestion for the backport.

-[d]-

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox
The backport didn't work.  I had sound for awhile then lost it again.
Usually after a reboot.  I tried again mv ~/.pulse ~/.old-pulse and
rebooted.  Of course my sound was off, I went in chose my digital
device and it started working.   I reboot and lost it all.

I un-installed the backport and will try re-installing but I'm at a
loss.   This server is basically my TV, Movie theater...  I seriously
need sound to work and stay working.  Ubuntu has lost it's It just
works and I will never be so quick to trust an upgrade again.

I'll start searching around... I saw several others who also lost
sound.  There is a secret series of steps I take and sound starts
working.  I need to find out what it is so every re-boot I can do
rthem over again.  If the backport didn't resolve it, and I'll
re-install it.

Is there any other solutions?  I'll re-run the System Testing that
should produce another bug report.  Are the any commands I can run
that would log the error?  Something that might help?

Thanks everybody, especially Daniel!


On Wed, Nov 4, 2009 at 2:47 PM, Daniel T Chen seven.st...@gmail.com wrote:
 Sorry, that would be linux-backports-modules-alsa-karmic-generic

 --
 Lost Sound after upgrade to 9.10 did work right after
 https://bugs.launchpad.net/bugs/474611
 You received this bug notification because you are a direct subscriber
 of the bug.

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Re: [Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Daniel T Chen
There's https://wiki.ubuntu.com/PulseAudio/Log that's useful for
capturing the daemon side.

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox
This is a pulse1.log I do not know where it came from.  But when
generating a verbose log I discovered it.

Sound is completely gone.  Several hours ago all I had to do is delete
the .pulse or turn on/off sound themes and the sound would come back
until reboot.  Now none of that is working.

** Attachment added: pulse1.log
   http://launchpadlibrarian.net/35122260/pulse1.log

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox
  This is a log generated but not during a re-creation of the problem.
This was created while sound was completely missing I cant get sound to
work at all now.  I have another pulse1.log I do not know where it came
from I will also attach.  Maybe it's one that was generated when the
sound failed.

** Attachment added: pulseverbose.log
   http://launchpadlibrarian.net/35122179/pulseverbose.log

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox

Possible fix? and Issue.
Something Daniel said struck me in an earlier post that everything was showing 
MUTED.  In the sound preference GUI nothing was muted so this surprised me but 
I let it go...  Every time I called up the Sound Preference whether from the 
top right ICON of from the System Preferences Sound, all devices and entries 
did not show that anything was muted.

Searching around someone suggested installing the ALSA-Mixer to see what
things looked like from that prospective.  I installed the the gnome-
alsamixer 0.9.7~cvs.2006091.

I found the entry under Applications Sound and Video GNOME ALSA Mixer.
When I ran it -  under each and every entry for my Realtek ALC1200, all
channels from Master, PCM, Front, Fromt-Middle all the way across showed
MUTE was ON.

I un-muted from this GUI and my sound is back.

For what its worth I don't know if after I re-boot if these settings
will stick.  But it appears the MUTE as shown in the new Sound
Preference in no way reflects the MUTEing in the real world.  That and
upon re-boots and/or other activity the MUTE is being set to ON
inadvertently.  Because I'll have sound call up Sound Preference and
then I'll loose sound again.

I'm considering re-booting to see if these setting will stay.  Then
again, after what I just went through I may consider a movie while my
sound is still working.

Then later I may consider un-installing the backport I installed
earlier.  Does anyone know if the alsa-backport I installed earlier can
be un-installed with no I'll effects?  It didn't solve the issue and if
all I need is a different GUI Mixer to turn everything on I don't want
this backport if I don't need it.

-[d]-

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[Bug 474611] Re: Lost Sound after upgrade to 9.10 did work right after

2009-11-04 Thread Dean Fox

Yep, on re-boot they all reset to MUTE.  Well... Not all like the first time I 
saw it but enough ere muted including MAIN that I had lost sound again.

I un-muted from the ALSA Mixer and I have sound again.  The new 9.10
Sound Preference shows no indication of muting.  That and I have no idea
why my configuration is getting re-muted on boots and/or other
activities but that's what's happening.

So long as I know that if I reboot or loose sound I can just turn it
back on again from another GUI this should suffice until the gods can
fix it.

If any of you are those gods and need additional system information I
will be more than happy to provide it.

-[d]-

** Attachment added: MUTE gets set on boot
   http://launchpadlibrarian.net/35125475/Went_MUTE.png

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