[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2011-07-14 Thread Brad Figg
This bug was filed against a series that is no longer supported and so
is being marked as Won't Fix. If this issue still exists in a supported
series, please file a new bug.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Won't Fix

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Title:
  HP DV5 - Can't suspend, get a Lock Screen instad of suspend

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-19 Thread Zeilloc
OK I tried "acpi=strict" by taping "e" just after booting, but still
have the same problem.

I'll probably update my BIOS soon and will give you news.

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-19 Thread Paul Dufresne
Just for testing 'acpi=strict' it is easier to just type 'e' after
booting in Grub, then edit the line with 'e', then do Ctrl-X to boot
with the temporarily modified version.

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-19 Thread Paul Dufresne
you did the 'sudo update-grub'? Then rebooted?
I would probably try with 'acpi=strict' if I were you.

Did you, or do you intend to update the BIOS?

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-19 Thread Zeilloc
I edited the grub.cfg file and /etc/default/grub file, and removed the "noacpi".
(I added it after reading smthing that suggested to do it)

But I still have the problem...

Could I do smthg else ?

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-16 Thread Paul Dufresne
I suggest you first try to use 'e' to edit the command line in Grub menu when 
you boot first.
Then if you want to do permanent change:
Oh, reading about Grub2 at: http://doc.ubuntu-fr.org/grub-pc (I speak french 
too ^^), then I think that the file to be edited is:
gksudo gedit /etc/default/grub
Then edit the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" and remove the 
'noacpi' if it is there.
Then type 'sudo update-grub' in the terminal to update the Grub menu for real.

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-16 Thread Paul Dufresne
I see from your BootDmesg.txt file:
[0.00] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic 
root=UUID=1257db60-9fbe-4a1c-aad6-9303cbff6640 ro quiet splash noacpi

The noacpi option here is not the default as far as I know, you did add it?
>From http://www.kernel.org/doc/Documentation/kernel-parameters.txt :
acpi=   [HW,ACPI,X86]
Advanced Configuration and Power Interface
Format: { force | off | ht | strict | noirq | rsdt }
force -- enable ACPI if default was off
off -- disable ACPI if default was on
noirq -- do not use ACPI for IRQ routing
ht -- run only enough ACPI to enable Hyper Threading
strict -- Be less tolerant of platforms that are not
strictly ACPI specification compliant.
rsdt -- prefer RSDT over (default) XSDT

See also Documentation/power/pm.txt, pci=noacpi

Well, I am not a developer, just a bug triager. But it looks like you
are saying by this noacpi option, not to use Advanced Configuration and
Power Interface (ACPI) which seems likely not to help suspending.

Now that we are using Grub2 rather than plain old grub, I think I am a
bit lost as to where it must be changed. But I guess you can test
different values by pressing 'e' to edit the command in grub menu before
doing Enter.

Also, although it does make sense for me to update BIOS, it can be risky
(especially if current goes out during the procedure)... so you have to
know and accept the risk.

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-16 Thread Zeilloc
>From apport-collect, we can read : "dmi.bios.version: F.14"
I am far form the F21...

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-16 Thread Zeilloc
Ok. Here are some information about my BIOS.
-
sudo dmidecode | grep BIOS
SMBIOS 2.4 present.
BIOS Information
BIOS is upgradeable
BIOS shadowing is allowed
BIOS ROM is socketed
BIOS Revision: 15.20
-
It's perhaps a stupid idea, but the fact that I can suspend to RAM while I'm in 
Windows 7 don't show us that my BIOS allows to suspend ?

I'm going to make a "apport-collect" just after this message, after I-ve
tied to suspend my computer (and got a lock screen).

Do you want me to update my BIOS ?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75233-1&lc=fr&dlc=en&cc=en&lang=en&os=4062&product=3755994

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-15 Thread Paul Dufresne
BTW, it could be a bit like on my computer... when I hibernate, computer
did seems to shut down, but it looks like an event wakes it up less than
1 second after, and then it does resume, and show the lock screen which
is normal after a successfull resume as far as I know.

Since I have changed the package of this bug to 'linux' kernel, you will
need to rerun 'apport-collect 501323' AFTER logging in after a 'failed'
suspend-to-disk would give better log files.

Note that a web page describing some test you can do is at:
https://wiki.ubuntu.com/DebuggingKernelSuspend
which suggest also: 
http://lxr.linux.no/#linux+v2.6.32/Documentation/power/basic-pm-debugging.txt

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-15 Thread Paul Dufresne
It could be link to relatively old bug #301353, which suggest (from
http://bugzilla.kernel.org/show_bug.cgi?id=12113#c13) that bios update
from HP (F21) solves the problem.

Can you determinate the BIOS version you have?
maybe 'dmidecode' command can help you.

A message on HP forum from May 29, 2009: HP: Please fix the dv5 BIOS!
http://h30434.www3.hp.com/t5/Hardware/HP-Please-fix-the-dv5-BIOS/m-p/71945

>From 
>http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?sw_lang=17&lc=en&dlc=en&cc=us&lang=en&product=3755994
There seems to be a firmware update for some Hard Disks of this model, which is 
different than a BIOS update, but maybe usefull. Ah... maybe not, that seems to 
fix something else:
- Fixes an issue where following error message is displayed after powering ON 
the laptop: 1720 - SMART Hard Drive detects imminent failure (Failing attr: 0ยค).


** Bug watch added: Linux Kernel Bug Tracker #12113
   http://bugzilla.kernel.org/show_bug.cgi?id=12113

** Changed in: gnome-power-manager (Ubuntu)
   Status: New => Incomplete

** Package changed: gnome-power-manager (Ubuntu) => linux (Ubuntu)

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-14 Thread Zeilloc
OK apport-collect worked this time. The problem was that I did not give
the "Change anything" (but something less) rights to the application.

Concerning...
--
$ dbus-send --system --print-reply --dest="org.freedesktop.Hal" 
/org/freedesktop/Hal/devices/computer 
org.freedesktop.Hal.Device.SystemPowerManagement.Suspend int32:0
method return sender=:1.1 -> dest=:1.123 reply_serial=2
   int32 0
--
I still have the save issue.

Another idea or command-line to execute ?

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-14 Thread Paul Dufresne
As I understand the results you got from 'apport-collect 501323' , a new
window or tab should have opened in your browser executing this, or you
could copy the link to the authorization page; but you did not seems to
have given the permission to apport-collect to run on this web page.

I suggest you retry 'apport-collect 501323' but take time to authorize
apport in the web page, before continuing.

Also, https://wiki.ubuntu.com/DebuggingGNOMEPowerManager seems to suggest that 
you try:
dbus-send --system --print-reply --dest="org.freedesktop.Hal" 
/org/freedesktop/Hal/devices/computer 
org.freedesktop.Hal.Device.SystemPowerManagement.Suspend int32:0

at the $ prompt of Accessoires/Terminal... If it does the same problem
that way, that would suggest that this is a kernel bug rather than a
gnome-power-manager bug. Maybe I will mark this bug to the kernel too,
so that apport-collect also collect information for a kernel bug if that
becomes one.

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Re: [Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-14 Thread Zeilloc


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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-14 Thread Zeilloc
I have done :
--
$ apport-collect 501323
Logging into Launchpad... You have to allow "Change anything" privileges.
Downloading bug information...
The authorization page:
   
(https://edge.launchpad.net/+authorize-token?oauth_token=P5xH0pQczmvLsc1BgmZv)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press  to finish the authentication process.


Bug title: HP DV5 - Can't suspend, get a Lock Screen instad of suspend
Collecting apport information for source package gnome-power-manager...
Uploading additional information to Launchpad bug...
   short text data...
Error connecting to Launchpad: HTTP Error 401: Unauthorized
You have to allow "Change anything" privileges.
You can reset the credentials by removing the file 
"~/.cache/apport/launchpad.credentials."
--
I am not sure it's OK.

What do you want me to do with this page 
https://wiki.ubuntu.com/DebuggingGNOMEPowerManager ?
For which command line do you want the result ?

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2010-01-14 Thread Pedro Villavicencio
Thanks for taking the time to report this bug and helping to make Ubuntu
better.  Could you please open a terminal and execute: apport-collect
501323 ? It will attach the necessary information to this report. Also
you can submit more information for it by looking to
https://wiki.ubuntu.com/DebuggingGNOMEPowerManager , Thanks in advance.

** Changed in: gnome-power-manager (Ubuntu)
   Status: New => Incomplete

** Changed in: gnome-power-manager (Ubuntu)
   Importance: Undecided => Low

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[Bug 501323] Re: HP DV5 - Can't suspend, get a Lock Screen instad of suspend

2009-12-29 Thread Zeilloc

** Attachment added: "apt-cache policy"
   http://launchpadlibrarian.net/37268839/apt-cache%20policy

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