[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Bug Watch Updater]

** Changed in: empathy
   Status: New => Expired

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https://bugs.launchpad.net/bugs/503052

Title:
  Contact List is sometimes not shown when Empathy is launched

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Bug Watch Updater]

** Changed in: empathy
   Status: Unknown => New

** Changed in: empathy
   Importance: Unknown => Medium

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ted Gould]

** Changed in: indicator-messages
   Status: New => Invalid

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Launchpad Bug Tracker]

** Branch linked: lp:ubuntu/empathy

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ken VanDine]

Seb, we did discuss it with upstream first and agreed they probably
wouldn't accept the patch.  Our design team feels this is the user
experience we want in Ubuntu, which differs from upstream's opinion.  We
want see what kind of feedback we get.

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Sebastien Bacher]

Ken, is there any reason you didn't send that change to the upstream bug
for review there?

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Vish]

** Changed in: hundredpapercuts
   Status: Fix Committed => Fix Released

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Launchpad Bug Tracker]

This bug was fixed in the package empathy - 2.29.5.1-1ubuntu1

---
empathy (2.29.5.1-1ubuntu1) lucid; urgency=low

  * New upstream release
  * debian/patches/31_really_raise_window.patch
- really raise the answer/reject dialog for incoming calls
  * debian/patches/34_start_raised_execpt_in_session.patch
- If not started with the session, we should always raise (LP: #503052)
 -- Ken VanDineTue, 12 Jan 2010 11:46:51 -0500

** Changed in: empathy (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[David Siegel]

Yes, it wasn't a software bug; the software was working as intended. It
was a design bug: the people who designed the software to work this way
overlooked the corner case where a user opens Empathy via a Launcher and
expects to see their contact list.

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ken VanDine]

It wasn't actually a bug, it worked as designed.  A papercut is
usability nitpicks, simple things we can do to improve the user
experience.  Which could include fixing an actual bug, if it wasn't
working as designed or make minor changes to how it was designed to
work.

In this case empathy was designed to always honor it's previous state
when launched, regardless of the current conditions.  I would argue that
when launching in the users session it should stay out of the way and be
more of a "service" that is running when you need it.

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Re: [Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[frederik.nnaji]

in my lucid it was a clear bug..
papercuts in my understanding are useability issues that will, once handled,
improve the user's interface experience..
am i wrong here?


On Wed, Jan 13, 2010 at 22:11, David Siegel wrote:

> Excuse me?
>
> --
> Contact List is sometimes not shown when Empathy is launched
> https://bugs.launchpad.net/bugs/503052
> You received this bug notification because you are subscribed to The
> Ayatana Project.
>
> Status in Chat app, and Telepathy user interface: Unknown
> Status in One Hundred Paper Cuts: Fix Committed
> Status in The Messaging Menu: New
> Status in “empathy” package in Ubuntu: Fix Committed
>
> Bug description:
> When I launch Empathy, the contact list window is sometimes (always?)
> minimized to the Messaging Menu. When this happens, it is not obvious that
> Empathy was launched successfully -- did it crash? Am I online? I launched
> Empathy to call contact X, where is the contact list?
>
> When Empathy is launched, the contact list window should be displayed.
>
> To reproduce the behavior:
>  1. Launch Empathy
>  2. Close the Contact List
>  3. Log out, then log back in as the same user (or restart)
>  4. Launch Empathy and observe that the contact list is not shown
>
>
>
>

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[David Siegel]

Excuse me?

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Re: [Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[frederik.nnaji]

what a waste...
this was a bug not a papercut

well, we'll work on bugfixing/development philosophy with time

On Wed, Jan 13, 2010 at 21:02, David Siegel
wrote:

> ** Changed in: hundredpapercuts
>   Status: Confirmed => Fix Committed
>
> --
> Contact List is sometimes not shown when Empathy is launched
> https://bugs.launchpad.net/bugs/503052
> You received this bug notification because you are subscribed to The
> Ayatana Project.
>
> Status in Chat app, and Telepathy user interface: Unknown
> Status in One Hundred Paper Cuts: Fix Committed
> Status in The Messaging Menu: New
> Status in “empathy” package in Ubuntu: Fix Committed
>
> Bug description:
> When I launch Empathy, the contact list window is sometimes (always?)
> minimized to the Messaging Menu. When this happens, it is not obvious that
> Empathy was launched successfully -- did it crash? Am I online? I launched
> Empathy to call contact X, where is the contact list?
>
> When Empathy is launched, the contact list window should be displayed.
>
> To reproduce the behavior:
>  1. Launch Empathy
>  2. Close the Contact List
>  3. Log out, then log back in as the same user (or restart)
>  4. Launch Empathy and observe that the contact list is not shown
>
>
>
>

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[David Siegel]

** Changed in: hundredpapercuts
   Status: Confirmed => Fix Committed

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ken VanDine]

** Changed in: empathy (Ubuntu)
   Status: New => Fix Committed

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Launchpad Bug Tracker]

** Branch linked: lp:~ubuntu-desktop/empathy/ubuntu

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ken VanDine]

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Wishlist

** Changed in: empathy (Ubuntu)
 Assignee: (unassigned) => Ken VanDine (ken-vandine)

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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Matthew Paul Thomas]

Déjà vu! Empathy used to have this problem, but it was fixed in 2008.


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[Bug 503052] Re: Contact List is sometimes not shown when Empathy is launched

[Ken VanDine]

** Also affects: empathy (Ubuntu)
   Importance: Undecided
   Status: New

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