[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again! ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete => Invalid -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
Please follow the instructions outlined in https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 This procedure will completely remove & then re-install ubuntu one. Please ensure that you keep bandwidth throttling turned off after completing this procedure. After following that procedure, please let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. If you are still experiencing this problem please attach the following new logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log ~/.cache/ubuntuone/log/syncdaemon-exceptions.log Thanks in advance! -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
Files syncdaemon.log, syncdaemon.log.2010-04-03_11-16-55, and syncdaemon-exceptions.log are included. ** Attachment added: "syncdaemonlogs.zip" http://launchpadlibrarian.net/43123758/syncdaemonlogs.zip -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
Thankyou for taking the time to attach these files. Unfortunately they do not show details of the issue you are currently experiencing. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and select 'Quit' 2) Open Applications->Accessories->Terminal, then run the command: mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir ~/.cache/ubuntuone/log 3) Run the following in the Terminal to open/create this file: gedit ~/.config/ubuntuone/syncdaemon.conf #Add the following two (2) lines to this file and save: [__main__] log_level = DEBUG 4) Open Ubuntu One Applications->Internet->Ubuntu One 5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log ~/.cache/ubuntuone/log/syncdaemon-exceptions.log You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better. -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
~/.cache/ubuntuone/log/syncdaemon-exceptions.log exists, but was empty. -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
** Attachment added: "oauth-login.log" http://launchpadlibrarian.net/39213112/oauth-login.log -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Can you please attach the following log files to this bug report so we can see what the cause of this issue may be and provide you with a workaround or fix? ~/.cache/ubuntuone/log/oauth-login.log ~/.cache/ubuntuone/log/syncdaemon-exceptions.log Thanks in advance! ** Changed in: ubuntuone-client (Ubuntu) Status: New => Incomplete -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.
** Attachment added: ".home.tzarius..cache.ubuntuone.log.oauth.login.log.txt" http://launchpadlibrarian.net/39209946/.home.tzarius..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/39209947/Dependencies.txt ** Attachment added: "UbuntuoneClientPackages.txt" http://launchpadlibrarian.net/39209948/UbuntuoneClientPackages.txt ** Attachment added: "XsessionErrors.txt" http://launchpadlibrarian.net/39209950/XsessionErrors.txt -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/522056 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
