[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Pedro Villavicencio
Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a .crash file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus 
and navigate to your /var/crash directory and double click on the crash report 
you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using 
/usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a 
terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: gnome-panel (Ubuntu)
   Importance: Undecided = Medium

** Changed in: gnome-panel (Ubuntu)
   Status: New = Invalid

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Michal Dziczkowski
The included file is an .crash file. Please see it before marking this
report as invalid again.

** Changed in: gnome-panel (Ubuntu)
   Status: Invalid = New

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Chris Coulson
We can't do anything with that. Please use Apport to submit the crash
report properly, where it can be handled by the retracer. Don't attach
crash files to bug reports, as they can contain private information
which can be viewed by everybody

** Changed in: gnome-panel (Ubuntu)
   Status: New = Invalid

** Attachment removed: Gnome-panel bug report
   http://launchpadlibrarian.net/39211949/_usr_bin_gnome-panel.999.crash

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Michal Dziczkowski
This report was created by apport, so the compliments please send to
apport programming team.

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Chris Coulson
Apport might have created the report, but it didn't send it (when the
dialog pops up telling you a program has crashed you have the option of
sending the report, which you did not do). You only attached the crash
file to the bug report, which we can't process.

Anyway, I deleted the crash file to protect any private information that
might have been in it

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Michal Dziczkowski
I have Ubuntu 9.10. When I'm trying to send the report created by
apport, I get an error that some required components of it are obsolete
and I'm asked to update them. It's is a stupidity while running on
LiveCD (unfortunately I can't install Ubuntu on my hard drive because
the risk of loosing all existing data) and every restart of pc restores
the old version of the files.

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Chris Coulson
There are good reasons we only accept crash reports for the newest
versions:

1) The crash might be fixed in a newer version
2) We only store debug symbols for the latest versions in the archive so if we 
allowed you to submit the crash report with outdated packages on your system, 
the retracer would just fail and the stack trace would be useless anyway

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Michal Dziczkowski
then tell me why Ubuntu 9.10 was relased with already outdated library's
(like they weren't updated since Ubuntu 7.10) ?

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-03-12 Thread Chris Coulson
It wasn't. You just haven't installed any updates since release

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[Bug 522086] Re: gnome-panel crash (see report file)

2010-02-15 Thread Michal Dziczkowski

** Attachment added: Gnome-panel bug report
   http://launchpadlibrarian.net/39211949/_usr_bin_gnome-panel.999.crash

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