[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-12-10 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete = Expired

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https://bugs.launchpad.net/bugs/542603

Title:
  [RS480] Dual Monitor Blanks Out Suddenly

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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-07-19 Thread Bryce Harrington
** Tags added: lucid
** Tags removed: needs-retested-on-lucid-by-june

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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-06-30 Thread pramathesh ambasta
apport information

** Tags added: apport-collected

** Description changed:

  Binary package hint: xorg
  
  I have two days ago attached an external TFT monitor to my HP Compaq
  nx6115 notebook. The monitor is Viewsonic VA1912. I set up dual displays
  using System-Preferences-Display as a mirror.
  
  I have noticed that the external viewsonic monitor suddenly goes blank
  and the display stops working. A message pops up saying No signal. The
  notebook display however, is working fine.
  
  On the two occassions that this has happened, I was using the mouse. In
  the first instance, some link in Firefox and in the recent incident, a
  mail header in thunderbird.
  
  as Xorg.0.log.old shows there seems to have been some problem with X
  (ddxSigGiveup) which made the second monitor go blank.
  
  Pramathesh
  
  ProblemType: Bug
  Architecture: i386
  CheckboxSubmission: ca3facf9929706a49a37a803fd60995f
  CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
  Date: Sat Mar 20 17:21:46 2010
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  MachineType: Hewlett-Packard HP Compaq nx6115 (EX728PA#ACJ)
  Package: xorg 1:7.4+3ubuntu10
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-20-generic 
root=UUID=60ea66b3-ad47-4c36-aedf-6ab8ec94520e ro quiet splash vga=792
  ProcEnviron:
   LANG=en_IN
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.4+3ubuntu10
   libgl1-mesa-glx 7.6.0-1ubuntu4
   libdrm2 2.4.14-1ubuntu1
   xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
   xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
  SourcePackage: xorg
  Uname: Linux 2.6.31-20-generic i686
  dmi.bios.date: 06/15/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68DTT Ver. F.0F
  dmi.board.name: 308E
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 45.26
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68DTTVer.F.0F:bd06/15/2006:svnHewlett-Packard:pnHPCompaqnx6115(EX728PA#ACJ):pvrF.0F:rvnHewlett-Packard:rn308E:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6115 (EX728PA#ACJ)
  dmi.product.version: F.0F
  dmi.sys.vendor: Hewlett-Packard
  fglrx: Not loaded
  glxinfo: Error: command ['glxinfo'] failed with exit code -11:
  system:
   distro: Ubuntu
   architecture:   i686kernel: 2.6.31-20-generic
  
- 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon
- XPRESS 200M 5955 (PCIE) [1002:5955]
+ 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon XPRESS 
200M 5955 (PCIE) [1002:5955]
+ --- 
+ Architecture: i386
+ CheckboxSubmission: ca3facf9929706a49a37a803fd60995f
+ CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
+ DistroRelease: Ubuntu 10.04
+ DkmsStatus: Error: [Errno 2] No such file or directory
+ InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
+ Lsusb:
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Hewlett-Packard HP Compaq nx6115 (EX728PA#ACJ)
+ Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
+ PackageArchitecture: i386
+ PccardctlIdent:
+  Socket 0:
+no product info available
+ PccardctlStatus:
+  Socket 0:
+no card
+ ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic 
root=UUID=9df74262-aed5-4605-8fb4-1f900e542608 ro quiet splash acpi=force
+ ProcEnviron:
+  LANG=en_IN
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
+ Tags: lucid lucid
+ Uname: Linux 2.6.32-22-generic i686
+ UserGroups: adm admin audio cdrom dialout dip fuse lpadmin netdev plugdev 
sambashare
+ dmi.bios.date: 06/15/2006
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68DTT Ver. F.0F
+ dmi.board.name: 308E
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 45.26
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68DTTVer.F.0F:bd06/15/2006:svnHewlett-Packard:pnHPCompaqnx6115(EX728PA#ACJ):pvrF.0F:rvnHewlett-Packard:rn308E:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP Compaq nx6115 (EX728PA#ACJ)
+ dmi.product.version: F.0F
+ dmi.sys.vendor: Hewlett-Packard
+ glxinfo: Error: [Errno 2] No such file or directory
+ system:
+  distro: Ubuntu
+  codename:   lucid
+  architecture:   i686
+  kernel: 2.6.32-22-generic

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/51179335/BootDmesg.txt

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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-06-30 Thread pramathesh ambasta
The problem persists with Lucid (had a freeze yesterday). I have
uploaded more information

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Re: [Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-06-02 Thread pramathesh ambasta
I have installed Lucid on the system and the display freezes suddenly in 
the middle of a mouse or keyboard movement. I have posted the relevant 
information on the launchpad site, as suggested by you.

I think the problem is due to acceleration because:

1. Once when the system froze, I was in the middle of a very rapid 
scroll within firefox using the PgUp key on the keypad

2. the other time it was when I was rapidly moving the mouse.

Pramathesh

On Thursday 06 May 2010 02:19 AM, Bryce Harrington wrote:
 [This is an automatic notification.]

 Hi pramathesh,

 This bug was reported against an earlier version of Ubuntu, can you
 test if it still occurs on Lucid?

 Please note we also provide technical support for older versions of
 Ubuntu, but not in the bug tracker.  Instead, to raise the issue through
 normal support channels, please see:

  http://www.ubuntu.com/support


 If you are the original reporter and can still reproduce the issue on
 Lucid, please run the following command to refresh the report:

apport-collect 542603

 If you are not the original reporter, please file a new bug report, so
 we can work with you as the original reporter instead (you can reference
 bug 542603 in your report if you think it may be related):

ubuntu-bug xorg

 If by chance you can no longer reproduce the issue on Lucid or if you
 feel it is no longer relevant, please mark the bug report 'Fix Released'
 or 'Invalid' as appropriate, at the following URL:

https://bugs.launchpad.net/ubuntu/+bug/542603


 ** Changed in: xserver-xorg-video-ati (Ubuntu)
 Status: Confirmed =  Incomplete

 ** Tags added: needs-retested-on-lucid-by-june



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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-05-05 Thread Bryce Harrington
[This is an automatic notification.]

Hi pramathesh,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker.  Instead, to raise the issue through
normal support channels, please see:

http://www.ubuntu.com/support


If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 542603

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 542603 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/542603


** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Confirmed = Incomplete

** Tags added: needs-retested-on-lucid-by-june

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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

2010-03-22 Thread Bryce Harrington
** Tags added: dual-head

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