[Bug 560818] Re: Ubuntu one crashed on system On

2010-06-30 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 560818] Re: Ubuntu one crashed on system On

2010-05-31 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 560818] Re: Ubuntu one crashed on system On

2010-04-16 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. Please try 
disabling bandwidth throttling to see if that resolves your issue.
If that does not resolve your issue & you would like to help debug the problem 
that would be greatly appreciated. You can do the  following in order to 
provide important details that will help determine the root cause of this issue.

1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and
select 'Quit'

2) Open Applications->Accessories->Terminal, then run the command:
mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir 
~/.cache/ubuntuone/log

3) Run the following in the Terminal to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf

#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG

4) Open Ubuntu One Applications->Internet->Ubuntu One

5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. 
Then attach your ubuntuone logs to this bug. Please zip your 
$HOME/.cache/ubuntuone/log/ folder and attach the zip here.

You can attach logs to this bug report by clicking the 'Add Attachment
or patch' button at the bottom of the page. Thank you for filing this
bug report and helping to make Ubuntu better.

** Changed in: ubuntuone-client (Ubuntu)
   Status: New => Incomplete

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[Bug 560818] Re: Ubuntu one crashed on system On

2010-04-13 Thread Jamie Strandboge
Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Visibility changed to: Public

** This bug is no longer flagged as a security vulnerability

** Tags added: karmic

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