[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-06 Thread madbiologist
@Nick Lib - Thanks for the tip about running aticonfig --initial after
installing fglrx.  I forgot to mention that in comment 2.

@cfwrsfan - I you have an NVIDIA GTX280 you have a different bug.  Please open 
a new bug and attach the output of lspci -vvnn
Also, I don't think you want to be messing with noapic.  APIC is the Advanced 
Programmable Interrupt Controller (see 
http://en.wikipedia.org/wiki/Advanced_Programmable_Interrupt_Controller ) and 
is completely different to acpi, which is the the Advanced Configuration and 
Power Interface (see http://en.wikipedia.org/wiki/ACPI ). ACPI is older (but is 
still being actively developed).

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-06 Thread Mark Duncan
I have tested this on the final Ubuntu and Kubuntu releases.  Neither
boot properly and just end up at a blank and unresponsive screen exactly
as in the RC.  I have not found a vga= setting that works.

I tried running apport-collect 569372, but like Nick above, could not
because of the blank and unresponsive screen.

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-06 Thread madbiologist
** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete = Confirmed

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Confirmed = New

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New = Confirmed

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-06 Thread madbiologist
It is interesting that UMS (nomodeset) is not working for either of you,
given that UMS for these cards was committed upstream on the 1st
February 2010, well before xserver-xorg-video-ati 6.13.0 was released on
5th April 2010 (and before KMS was added to a 2.6.34 kernel RC).

I also found a patch titled radeon/kms: fix possible crtc mask for
evergreen at http://cgit.freedesktop.org/xorg/driver/xf86-video-
ati/commit/?id=2f680b631357661511456f07b7b4ba1aa2cbf30c but I'm not sure
what it is supposed to do.

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-06 Thread madbiologist
This seems to be the same bug as bug #560306, although I would be
reluctant to set this bug as a duplicate of that one at this late stage
as it may result in a lack of attention to the (additional) information
in this bug. I have mentioned this bug there.

** Summary changed:

- 10.4 RC Live CD - Blank screen with Radeon 5870
+ 10.4 Live CD - Blank screen with Radeon 5870

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-05 Thread Bryce Harrington
[This is an automatic notification.]

Hi Mark,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker.  Instead, to raise the issue through
normal support channels, please see:

http://www.ubuntu.com/support


If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 569372

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 569372 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/569372


** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete = New

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New = Incomplete

** Tags added: needs-retested-on-lucid-by-june

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-05 Thread Bryce Harrington
[Resetting to incomplete since we need a response from the original
reporter on this].

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete = New

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New = Incomplete

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-05 Thread Nick Lib
Hey Bryce

The original reporter may have worked around the issue and then
forgotten about it. I was just hoping to help fix this.

Is my input of no use...? I'll save myself any further effort on this if
it isn't.

Thanks

Nick

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-04 Thread cfwrsfan
Hi, new here, not sure if this has been fixed or not but it seems that I
have this same problem.  Whenever I try to boot from the live cd, it
loads (at least), and shows all the menus and stuff but there is no text
and it looks like an old nintendo game that backfires (you know, colors
off, random artifacts etc. etc.).  I tried booting noapic and acpi=off
and a whole slew of other options (everything as mentioned in the posts
above)...to no avail.  Anyway, I know it has to do with graphics
(obviously) and I have an nvidia gtx 280.  I've had problems with nvidia
in the past, but I've always had a safe graphics mode.  Why doesn't this
release have one?  That's confusing to me as I always had to rely on
that in order to install linux anyway.  I digress, I'd love it if there
were some way to fix the problem I'm having.  You guys are great, keep
up the good work!

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-03 Thread Nick Lib
Hi Bryce,

I tried to run apport-collect 569372, but as there does not appear to
be an update to this bug, I assume the attempt failed. As this is a
blank screen issue, I had no visual feedback to see why it failed.

Here's what I tried to do:
-booted the final release (not RC) normally
-waited for all disk activity to end (and then some -- I assume X had started 
and everything was loaded)
-pressed Alt+F2 to bring up the Run Application dialog
-entered apport-collect 569372
Result: no activity on CD or Internet router

As this appeared to fail, I tried switching to console 5 (Ctrl+Alt+F5)
and entering the command again (twice). This time I had both CD and
Internet activity (on the second attempt), although from what I can now
see on this page that apparently still failed. Perhaps the console
requires a login, before I could enter the command? Or maybe apport-
collect requires user interaction? Just in case, I tried pressing Enter
several times, hoping that default answers would do the trick.

In the meantime, I have worked around the issue and installed Lucid, by
temporarily disabling my Radeon HD5850 and using the integrated HD4200
of my 785G chip-set and then installing fglrx. After that I re-enabled
my HD5850, disabled my HD4200 and ran aticonfig --initial. I will
attach the result of lspci -vvnn on this system, in the hope that it
makes no difference that it is now running fglrx on a proper
installation. Unfortunately, I can't find an xorg log which doesn't
mention fglrx on the system, so I assume the relevant logs were
overwritten, as I had to reboot a couple of times since fixing the
driver (sorry, this is my main system and I needed it to be usable).

In order to help fix this issue, I would be happy to help out with the
xorg log, if someone has a clever idea for retrieving it off the live
system, while effectively being blind. Or if necessary, I should be able
to try installing another copy in a new partition on the same machine
(then do the graphics switch; boot the system which won't work and
retrieve the log with the system which will work).

** Attachment added: lspci -vvnn on HD5850 based system, but running fglrx 
on proper Lucid install
   http://launchpadlibrarian.net/47732748/lsp.result

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-05-02 Thread Bryce Harrington
** Tags added: black-screen

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-30 Thread Bryce Harrington
** Package changed: xorg (Ubuntu) = xserver-xorg-video-ati (Ubuntu)

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-30 Thread Bryce Harrington
Hi Mark,


Please run the command 'apport-collect BUGNUMBER', which will attach several 
files we need for debugging.

[This is an automated message.  Apologies if it has reached you
inappropriately; please just reply to this message indicating so.]


** Tags added: needs-xorglog

** Tags added: needs-lspci-vvnn

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New = Incomplete

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-29 Thread Brian Murray
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in xorg.

When reporting bugs in the future please use apport, either via the
appropriate application's Help - Report a Problem menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: ubuntu = xorg (Ubuntu)

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-28 Thread Nick Lib
I have the same problem on my Radeon 5850.

When booting the live CD with default options, the graphical boot splash
(Plymouth) works, although it runs at a low resolution (Presumably
640x480). Once the x server should take over the screen, the screen
simply blanks, although the system continues to load (CD-seeking). The
system continues to respond to key strokes, but using Ctrl+Alt+Fn does
*not* produce a console and the system is thus unusable.

If I had to guess, I would say that the kernel is trying to use KMS
(which is actually unsupported for Evergreen/R800, as madbiologist
pointed out), which would explain the lack of a console (unless console
hot keys are disabled like Ctrl+Alt+Backspace is on the live CD). I had
the same issue, when I first installed my 5850 and I had to install
fglrx to fix the issue on my Karmic + xorg edgers PPA + Lucid kernel.
However, from vague memory, the Lucid Alpha 3 CD booted fine on the same
system.

I was not offered to use fglrx during boot. I tried using nomodeset,
which had no effect.

Setting a vga= option caused Plymouth to boot at the selected
resolution. However, it had no effect on the screen blanking.

I was unable to find a safe graphics mode or any menu option for
booting to a command line with and without holding shift.

I also tried turning off ACPI via the boot option, which caused The
graphical Plymouth splash to be replaced by what appeared to be a text
version. However at the end of the boot sequence, instead of X starting
up, a red [Ok] from the boot log appeared on top of the Text-Plymouth
screen and the system appeared to hang.

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-27 Thread Peter M. Clausen
I have the same problem: Dell Lattitude D505 with Intel 855GM Graficcard

I have tried:
- normal boot
- nomodeset
- acpi=off
- nomodeset acpi=off

All resulted in blank screen, no repsonse to Alt+Ctrl+F1..F7

Its strange, because the 10.04 Alpha was running OK on my system (except
for some apci problems, e.g.470926 ).

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-27 Thread Peter M. Clausen
Sorry, for posting the wrong place, Bug #568779 is the one affecting me

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-24 Thread Matteo Rossi
I have the same problem on a Sony VAIO CW2C5E notebook with nVidia 310M
graphics. I had this problem with beta version too and I had to install
from 9.10.

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-24 Thread madbiologist
Modesetting support for the ATI Evergreen (Radeon 5xxx series) chips
was only introduced upstream in kernel 2.6.34.  As Lucid is using kernel
2.6.32 (with direct rendering manager (DRM) back-ported from 2.6.33),
you will need to use ATI's proprietary fglrx (Catalyst) driver.  Were
you offered this driver during boot?

Have you tried booting using safe graphics mode?

Have you tried all of the vga= values under the heading Linux video
mode numbers at
http://en.wikipedia.org/wiki/VESA_BIOS_Extensions#Linux_video_mode_numbers

? (don't bother with the 320x200 and 640x400 modes).

If you still can't get the CD to boot to a usable desktop, hold down
shift and when the grub menu appears choose recovery mode.  Then choose
root shell with networking (I think that's what it's called, or it could
be command prompt with networking).  Then enter the command apt-get
install fglrx

Let us know how that goes.

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-24 Thread madbiologist
@Matteo - you have a different bug.  Please open a new bug and attach
the output of lspci -vvnn

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[Bug 569372] Re: 10.4 RC Live CD - Blank screen with Radeon 5870

2010-04-24 Thread Matteo Rossi
Thanks, i opened the bug #569492

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