[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

@Dan:  I believe you are experiencing a different but similar bug --
please open a new bug report.  (Even if it is the same bug, it is likely
caused by a regression and should thus have a new bug report.  But
either way,  this bug is marked as fixed and will therefore be ignored
by Ubuntu developers.   So no matter what, your best chance of getting
the issue resolved is to open a new bug report.)

Thanks!

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

I also want to add to comment #71. The only program running on the
physical Ubuntu machine IS VirtualBox.

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

I beg to differ on the "fixed in Oneiric". I am seeing the issue in
Precise Penguin on another machine of mine. Although the behavior is not
exactly the same, it is very similar.

The Precise Penguin machine is setup with a Windows XP Virtual Machine
using Virtualbox and also has dual monitors. The issue occurs when
multiple programs are open, namely Powerpoint and GoToMeeting. It almost
always occurs when the user moves a window from one monitor to the next.
The mouse blinks rapidly, but is not "stuck". However, it is very
difficult to see and control. When this issue occurs, Xorg is spiked.

To resolve the issue, I use a remote desktop client from another
computer to access the Virtual Machine (Windows XP). I close all
programs she has open. I don't have any issues seeing or controlling the
mouse from the remote session. Once I have closed all programs, she is
able to see and control the mouse as normal. I have her shut down and
restart both the VM and the physical box.

Given the issues I am seeing, I would not consider this fixed in Oneric.

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

Since nobody has reported seeing this bug since Oneiric, and now that
Natty has reached end-of-life, I'm closing this as fixed.

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

@andrew:  I'm certain you are experiencing a different bug -- you should
open a new bug report.  This bug is not limited to nVidia (at least two
people here have ATI/AMD video cards, myself included), wrapping around
was never a symptom, and this bug was fixed in Oneiric.

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Fix Released

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[Bug 570151] Re: mouse stuck jumping between screens

[andrew]

My particular occurrence of this bug has nothing to do with virtual
machines, it seems to be an X server or nVidia driver issue, since it
even occurs at the login screen, and with any dm (lxdm, gdm, lightdm,
kdm...). My mouse does not bounce between the two screens as in the
videos, it "wraps around" the screen instead of going back over to the
screen it came from.

The reason I think this is a similar bug is because it seems to be
related to the nVidia driver, a multihead setup and problems going
between screens. My particular machine has 24GB of RAM but I don't see
any unusual memory usage when the mouse gets "stuck" in the screen.

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

@andrew:  I may be wrong, but I think you are experiencing a different
bug.  Does your mouse cursor behave like the video in comment #15?

Nobody has reported seeing this bug since Oneiric, and it went away for
me when I upgraded my Natty X server to the version used in Oneiric.
So, I believe this bug was fixed in Oneiric.  If you are experiencing
this exact same bug, that's unfortunate and surprising news.

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

I want to note that I have not experienced this issue in awhile. That could be 
because of one or all of these things:
1) The problem has been solved in the software (unlikely)
2) I have not been using a Virtual Machine (could be tied to #3)
3) I have noticed that my memory usage is relatively low lately (with both 
actually memory and cache added together). This tells me that it may have been 
a memory issue making something crash due to the lack of available memory.

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[Bug 570151] Re: mouse stuck jumping between screens

[andrew]

I have also tried a dozen varieties of absolute offsets, LeftOf,
RightOf, screen ordering and so on... it's very consistently wrong. :-)

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[Bug 570151] Re: mouse stuck jumping between screens

[andrew]

I should add that the only way to get the mouse back on the other
monitors is to restart the DM. I have tried using xdotool to move
between the screens but while the mouse x/y changes as commanded, the
mouse stays stuck on the wrong screen.

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[Bug 570151] Re: mouse stuck jumping between screens

[andrew]

A similar issue is happening with 12.10 x86-64 and the nVidia 304.43
driver (installed from Ubuntu packages):

My setup:
two GeForce 8400GS PCIex16 cards. The first card (PCI ID 3:0:0) has two Samsung 
SyncMaster 2343s connected. They are set up as a vertical TwinView.  The second 
card (PCI ID 4:0:0) has a single Dell monitor attached. Xinerama is NOT enabled.

The monitors are arranged in a "backward" L. The two Samsungs are on the
right as Screen 0, stacked vertically, and the Dell is on the left as
Screen 1.

I can move the mouse between the two Samsungs without issue, and I can
move from the Samsungs to the Dell.  However once I am on the Dell, I
cannot move back to the Samsungs. As I move the mouse to the right to
get back to the Samsungs the mouse will "wrap" to the left side of the
Dell instead of to the left side of the Samsungs. It will do this every
time I approach the right side of the Dell.

If I swap the order of the monitors in xorg.conf so that the Dell is on
the right side of the Samsungs instead of the left, then the issue
occurs on the Samsung monitors; when I approach the right side of the
Samsung monitors, the mouse wraps to the left side of the Samsung
monitors instead of going to the left side of the Dell monitor.

This occurs with any dm (tried, lightdm, gdm, kdm and lxdm), and occurs
at the login screen as well. It's entirely reproducible.

nvidia-current 304.51.really.304.43-0ubuntu1
xorg 1:7.7+1ubuntu4
xserver-xorg 1:7.7+1ubuntu4
xserver-xorg-core 2:1.13.0-0ubuntu6

Section "ServerLayout"
Identifier "Layout0"

# the Samsung monitors on the right, the Dell on the left:
Screen  0  "Screen0" 1280 0
Screen  1  "Screen1" 0 0

# to move the Dell to the right of the Samsung monitors, use the following:
#Screen  0  "Screen0" 0
#Screen  1  "Screen1" 2048 0

InputDevice"Keyboard0" "CoreKeyboard"
InputDevice"Mouse0" "CorePointer"
Option "Xinerama" "0"
EndSection

Section "Screen"
Identifier "Screen0"
Device "Device0"
Monitor"Monitor0"
DefaultDepth24
Option "TwinView" "true"
Option "TwinViewOrientation" "Below"
Option "TwinViewXineramaInfoOrder" "CRT-0, CRT-1"
Option "nvidiaXineramaInfoOrder" "CRT-1"
Option "metamodes" "CRT-0: nvidia-auto-select, CRT-1: 
nvidia-auto-select"
SubSection "Display"
Depth   24
EndSubSection
EndSection

Section "Screen"
Identifier "Screen1"
Device "Device1"
Monitor"Monitor1"
DefaultDepth24
Option "TwinView" "false"
SubSection "Display"
Depth   24
EndSubSection
EndSection

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[Bug 570151] Re: mouse stuck jumping between screens

[donquixote]

I have this with _two_ monitors, instead of three.
The pointer jumps between the two, and the entire system becomes unresponsive. 
I can't do any Ctrl+Alt+1 or Ctrl+Alt+Del or similar, I have to hard-reboot.

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

I'm glad someone finally found a *possible* solution to this, for a lack
of a better word, annoying issue. This is especially annoying when
having to ssh into the machine to 1) shutdown 2 VMs running, 2) attempt
to kill any programs that may cause issues if crashed and 3) finally
reboot the machine.

Let's get this fixed!!! ...please. I look forward to the implemented
solution.

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[Bug 570151] Re: mouse stuck jumping between screens

[Gl Solaria]

I have this problem happening on a number of multi-screen machines with
subtly different hardware (some i386, some amd64). Most are running with
at least 3 monitors and have 2 nvidia cards but one has matrox cards. I
am running some machines on 10.04.4 but some are running 10.04.2 and I
am using the proprietary graphics card drivers with various versions of
the drivers. All multi-screen machines have encountered the problem at
some stage in the last few months.

The problem happens intermittently but, when it does, I sometimes cannot
establish a remote ssh session to kill the out of control Xorg. Mostly
the machine needs a hard reboot to regain control. Unfortunately,
because of other proprietary software I am running, upgrading beyond
10.04 is not an option.

I did an investigation and tracked the problem down to a known
freedesktop.org bug
(https://bugs.freedesktop.org/show_bug.cgi?id=24986). I downloaded the
Ubuntu source for xorg-server (1.7.6-2ubuntu7.11 which is associated
with the latest 10.04.4 updates) and noticed that 2 of the 3 patches
were not applied. I suspect the patch
https://bugs.freedesktop.org/attachment.cgi?id=33908 fixes this problem.
So I patched the source and applied the other Xinerama patch associated
with the bug that was also missing
(https://bugs.freedesktop.org/attachment.cgi?id=33939). Since applying
the patches, I have not been able to reproduce the problem even on the
one machine that could reliably produce the bug before applying the
patches.

I have created a PPA based on the xorg-server 1.7.6-2ubuntu7.11 for
10.04.4 and simply applied the 2 missing patches from
https://bugs.freedesktop.org/show_bug.cgi?id=24986. If anyone is
interested, it can be found on
https://launchpad.net/~glsolaria/+archive/ppa .

Since 10.04 is still LTS, and this problem is known to require a hard
reboot to regain control of the machine, is there any chance these
patches can be applied to 10.04? If you look at the patch
https://bugs.freedesktop.org/attachment.cgi?id=33908, it gives a good
description of the problem. Based on my naive reading of the patch, this
bug can happen on any multi-monitor 10.04 system when the mouse pointer
is moved across screens but it may be subject to a race condition
thereby explaining the intermittent nature of this problem.

** Bug watch added: freedesktop.org Bugzilla #24986
   https://bugs.freedesktop.org/show_bug.cgi?id=24986

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Re: [Bug 570151] Re: mouse stuck jumping between screens

[dan_linder]

When it was happening to me, I believe an alternative was to login via SSH
and kill the X11 desktop session (including the display driver).  In my
case it was usually quicker to login and just issue a reboot command.

FWIW, after getting the latest NVidia video driver for my three-screen
system and not running "synergy", I haven't had the issue in a long time.
 But, I'm pretty aggressive about keeping updated - I switched to 12.04-x64
about two weeks after release, previous releases were similar.

Dan

On Mon, Jun 18, 2012 at 12:59 AM, Alex Robinson
<570...@bugs.launchpad.net>wrote:

> This just happened last night to my Lucid 64 ATI, dual monitor system
> for the 1st time. And it happened again a few minutes ago.
>
> Given that this system has been running Lucid with these two monitors
> for nearly a couple years without this problem, I vote for a very, very
> recent update.
>
> Looking at Synaptic | File | History says the only suspicious looking
> update (on the 13th) is a new linux image, 2.6.32-41. The rest of the
> updates look like programs that would not be involved in low level
> stuff.
>
> Since this problem pretty much freezes the system, does anyone know of a
> better way to recover than the big red button? (By way of ssh, that is.)
>
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[Bug 570151] Re: mouse stuck jumping between screens

[Alex Robinson]

This just happened last night to my Lucid 64 ATI, dual monitor system
for the 1st time. And it happened again a few minutes ago.

Given that this system has been running Lucid with these two monitors
for nearly a couple years without this problem, I vote for a very, very
recent update.

Looking at Synaptic | File | History says the only suspicious looking
update (on the 13th) is a new linux image, 2.6.32-41. The rest of the
updates look like programs that would not be involved in low level
stuff.

Since this problem pretty much freezes the system, does anyone know of a
better way to recover than the big red button? (By way of ssh, that is.)

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

FWIW, I haven't seen the issue in a couple days. This is after I
installed a Windows XP VM, and now I run my "used to be wine" app as a
Windows app in the VM instead. The app is Navicat. Not sure if the issue
is because of Navicat or Wine.

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

@a7x: I guess I forgot that important piece of information. I'm
reluctant to upgrade because I've spent so much time configuring 10.04
that I don't want to spend the time to configure the upgrade if it
inevitably breaks. Here are my versions.

OS: Ubuntu 10.04 LTS i686
Kernel (currently): 2.6.32-40-generic-pae
xserver-xorg: 1:7.5+5ubunutu1.1
xserver-xorg-core: 2:1.7.6-2ubuntu7.10

Let me know if you would like more info.

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

@Dan Schaefer:  Which version of Ubuntu are you running?  I'm running
Natty and haven't had this problem since I upgraded to a version of
xorg-server similar to the version used in Oneiric (from the xorg-edgers
PPA).

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[Bug 570151] Re: mouse stuck jumping between screens

[Dan Schaefer]

My Setup:

Onboard:
Integrated Graphics Chipset: Intel(R) 965G (VGA)
PCI Dual head (one VGA and one DVI):
NVIDIA GPU GeForce 6600 (NV43) at PCI:1:0:0 (GPU-0)

Three monitors of 3 different sizes (what I could scrounge up at work)

Left Monitor is using the onboard Intel
Middle Monitor is using the VGA on the GeForce
Right Monitor is using the DVI with a VGA converter on the GeForce

Section "ServerLayout"
Identifier  "Manual Config"
Screen 0"Screen-Optiquest" 1280 0
Screen 1"Screen-ViewSonic" 2960 180
Screen 2"Screen-Acer" 0 60
InputDevice "Mouse0" "CorePointer"
InputDevice "Keyboard0" "CoreKeyboard"
Option  "Xinerama" "true"
EndSection

The reason for my crazy layout:
I want only the middle monitor to have the panel/toolbar, which is why I'm 
using Xinerama and Screen 0 is my middle monitor.
I'm not using Twinview, because my resolutions are different on each monitor.

I have found that the mouse getting stuck usually happens when I am
waiting for a Window to render. This is mostly when a program is running
in Wine or if I am waiting for Firefox to load a video or a flash based
picture gallery AND when I move my mouse across screens. If I wait until
the window is fully rendered to move my mouse, the mouse does not get
stuck. I hope this helps.


I wish this issue would get the attention it needs. 54 comments, 24 (known) 
people affected, a Google search turns up many other forum posts with the same 
unresolved issue, multiple affected OSes, absolutely no workaround...this list 
goes on. This is a very frustrating issue. The reason for having multiple 
monitors is because it helps us be more productive. It defeats the purpose of 
being productive when my system locks up 2, 3, 4+ times a day, losing all my 
unsaved changes, killing any running processes, and having to wait for my 
system to reboot...just my 2 cents.

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[Bug 570151] Re: mouse stuck jumping between screens

[Ronaldo Chan]

Yes, I was affected with this bug two, can someone confirm is this has
been fixed on oneiric ?, this happen to us frequently and sadly no one
from ubuntu giving love from this bug.

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[Bug 570151] Re: mouse stuck jumping between screens

[Bill Hallahan]

I also have repeatedly encountered this issue where the cursor gets
stuck rapidly and repeatedly bouncing between my second and third
monitor.  I am running Ubuntu Linux 10.04 32-bit with the latest updates
and the latest driver for my two NVidia GeForce GT430 graphics cards.  I
am running three monitors.  When I first experienced this bug, my mouse
and keyboard did not auto-detect the appropriate driver, now they do,
and the bug still occurs.

This happens on average about once a week.  I have had it happen three
times in a day.  I have never gone more than 3 weeks without this
happening.  I have lost work because of this.  It's extremely annoying -
and the issue is apparently

This is  a serious issue as the only exit strategy I have found is to
reboot the system.  The system is effectively hung, even if technically
it's not a hang.   I can telnet into my system to reboot it, although
one time I couldn't even do that!

I have found not tenable solution above.  For one thing, I am running
32-bit Linux, so Dan Brown's solution wouldn't be satisfactory even if
it was trusted software.

I have synergy installed, but it is not running.

Other people where I work are also experiencing this bug.

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Re: [Bug 570151] Re: mouse stuck jumping between screens

[dan_linder]

I've been running Oneiric since December use it as primary workstation
weekdays, two NVidia cards driving three screens and I haven't had the
"stuck" mouse issue.  (Though I had applied the PPA version on my
previous workstation so the problem has been a distant memory for me
for quite a while...)

I'll try to re-configure Synergy this weekend, Synergy was the program
that seemed to hang my system the most.

Dan

On Thu, Feb 9, 2012 at 09:23, a7x <570...@bugs.launchpad.net> wrote:
> I installed the packages from the xorg-edgers PPA
> () on my Natty system a
> little over a week ago.  I haven't seen the problem since.  I believe
> the version of xorg-server in the PPA is very similar to the version in
> Oneiric, so it's quite possible the bug is fixed in Oneiric.
>
> Can someone test Oneiric and report back?
>
> ** Changed in: xorg-server (Ubuntu)
>       Status: Confirmed => Incomplete
>
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> report.
> https://bugs.launchpad.net/bugs/570151
>
> Title:
>  mouse stuck jumping between screens
>
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Title:
  mouse stuck jumping between screens

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

I installed the packages from the xorg-edgers PPA
() on my Natty system a
little over a week ago.  I haven't seen the problem since.  I believe
the version of xorg-server in the PPA is very similar to the version in
Oneiric, so it's quite possible the bug is fixed in Oneiric.

Can someone test Oneiric and report back?

** Changed in: xorg-server (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  mouse stuck jumping between screens

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[Bug 570151] Re: mouse stuck jumping between screens

[a7x]

@dan-linder:  I'm running Natty and I'm having the problem so I doubt
upgrading to Maverick will help.

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Title:
  mouse stuck jumping between screens

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Re: [Bug 570151] Re: mouse stuck jumping between screens

[dan_linder]

On Tue, Jan 31, 2012 at 07:18, Hugh Whinfrey  wrote:
> My system has 2 graphics cards and 3 screens. The cursor gets stuck
> between screens (either pair) several times a day. It only started
> happening after I upgraded to Lucid. It is beyond annoying to have to
> reboot the system several times a day. I don't know what they did, but I
...
> I'm also running another system with 2 cards and 5 screens. It's still
> on 9.10 and works fine. There is no way it is going to be upgraded until
> this bug is fixed.

For what it's worth, I too was having this same bug bite me multiple
times per day on my primary workstation.  My setup is fairly common
(dual head NVidia), but I found two things that caused the frequency
of the bug to occur:
 * Using VMWare workstation in full-screen (single monitor)
 * Using "Synergy" (http://synergy-foss.org/)
If I kept my VMWare screens less than full-screen, and didn't use
Synergy at all, I found my rate of "stuck mouse" problems went down to
about 2/day (down from 8+/day - almost hourly).

The fix that was mentioned in post #36:

https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/570151/comments/36
...was ultimately the resolution for me.

This patch was added to the Maverick (10.10) release of Ubuntu, so I'd
suggest you try upgrading your system since you stated you're on
Oneric (9.10).

If you're not comfortable with that upgrade, you might be able to
upgrade just the X11 components and see if that resolves your issue.
But that upgrade might introduce different bugs and then you're in a
bad spot.

As always, backup your system before doing either upgrade route.

Dan

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    (Who can watch the watchmen?)
    -- from the Satires of Juvenal
"I do not fear computers, I fear the lack of them."
    -- Isaac Asimov (Author)
** *** * *** *** * *

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Title:
  mouse stuck jumping between screens

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Re: [Bug 570151] Re: mouse stuck jumping between screens

[Alejandro Cuervo]

After trying to no avail to fix this critical issue for 3 versions I had to
abandon Ubuntu.
I fresh installed the latest LMDE AND the problem disappeared.
UBUNTU 11.10 can't even handle two screens gracefully much less three

AX
sent from mobile

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Title:
  mouse stuck jumping between screens

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[Bug 570151] Re: mouse stuck jumping between screens

[Hugh Whinfrey]

My system has 2 graphics cards and 3 screens. The cursor gets stuck
between screens (either pair) several times a day. It only started
happening after I upgraded to Lucid. It is beyond annoying to have to
reboot the system several times a day. I don't know what they did, but I
can't believe that the Ubuntu product is prepared to screw all it's
users with multiple screen systems like this - hello - this deserves a
"critical" status and a fix pronto. It renders the system so
dysfunctional that there is no point in investing any more of my time in
this fork of Linux. And I liked Ubuntu and was recommending it to folks.
That's not possible any more.

The problem can be reduced by not loitering with your mouse at the
divide between screens. But the minute you do - bam! Your system halts.
It is unacceptable that this bug has no evident priority attached to it.

I'm also running another system with 2 cards and 5 screens. It's still
on 9.10 and works fine. There is no way it is going to be upgraded until
this bug is fixed.

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Title:
  mouse stuck jumping between screens

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[Bug 570151] Re: mouse stuck jumping between screens

[Peter Jakobi]

I'm not entirely certain if this was the actual fix to this multi-head issue 
for me
(nvidia, twinview, 2nd head on the right  rotated and panning,  nvidia 
propritary driver, lucid), 
as this was a quite a while ago. 

However the most significant changes I did  back then, was switching to the 
xorg-edgers-ppa and ubuntu-x-swat-x-updates ppas and updating *all* apps.

I'm currently using: 
xserver-xorg-core  2:1.8.2+git20100705+server-1.8
nvidia-current290.10-0ubuntu1~lucid~xup1

HTH
Peter

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